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Gigamon GFM-HW1-FM010 Appliance Manual

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GigaVUE-FM Hardware
Appliance Guide for
GFM-HW1-FM010
GigaVUE-FM
Product Version: 5.15
Document Version: 1.0
(See Change Notes for document updates.)

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Summary of Contents for Gigamon GFM-HW1-FM010

  • Page 1 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 GigaVUE-FM Product Version: 5.15 Document Version: 1.0 (See Change Notes for document updates.)

  • Page 2: Change Notes

    Gigamon Inc.. Trademark Attributions Gigamon and the Gigamon logo are trademarks of Gigamon in the United States and/or other countries. Gigamon trademarks can be found at www.gigamon.com/legal- trademarks.
  • Page 3 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Contents GigaVUE-FM Hardware Appliance Guide for GFM-HW1- FM010 Change Notes Contents About your system Front View of the System Left Control Panel View Right Control Panel View Back View of the System LCD Panel...

  • Page 4: About Your System

    Contact Technical Support Contact Sales The Gigamon Community Glossary About your system The Gigamon-FM Appliance is a 1U, dual socket rack system that supports: ●Two Intel Xeon Scalable Processors ●16 DIMM slots ●8 x 2.5-inch drives. ●Two redundant power supply units (PSU) Front View of the System The front view of the chassis displays the following components.

  • Page 5: Left Control Panel View

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 8 x 2.5-inch drive system Item Ports, panels, Icon Description and slots Left control Contains the system health and system ID, status LED, and the panel iDRAC Quick Sync 2 (wireless) indicator. ●  Status LED: Enables you to identify any failed hardware components.

  • Page 6: Right Control Panel View

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Icon Description Condition Corrective Action Drive indicator The indicator turns solid amber, if ●Check the System event log to there is a drive error. determine if the drive has an error. ●Run the appropriate Online Diagnostics test.

  • Page 7: Back View Of The System

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Item Indicator or Button Icon Description devices to the system. iDRAC Direct LED The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is actively connected to a device iDRAC Direct port (Micro-AB USB)

  • Page 8: Lcd Panel

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Item Ports, panels, or slots Icon Description Specs. Power supply unit (PSU) For more information about the PSU configurations, see the PowerEdge R440 Technical Specs. USB 3.0 port (2) Use the USB 3.0 port to connect USB devices to the system.

  • Page 9: Viewing Home Screen

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 ●When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on. ●If the LCD panel stops responding, remove the bezel and reinstall it.

  • Page 10: Setup Menu

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 c. Select the Home icon. d. On the Home screen, press the Select button to enter the main menu. Setup menu : When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.

  • Page 11: Connecting To The Network

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Connecting to the Network After installing the GigaVUE-FM Appliance, you will need to connect to your management switch or switches to access to the GigaVUE-FM application and use iDRAC for managing the appliance remotely.
  • Page 12 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Powering on the Appliance Manually The following procedure is used to manually power on the appliance. You can also power on the appliance through iDRAC. Remove the front bezel. 2. Press the power button located in the upper-left corner of the front panel.
  • Page 13 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 a. Open a Chrome browser and enter the IP address in the URL field. The following screen displays in the browser. b. Enter the default username and password (root, admin123A!). c. Click Submit. a. Enter the default username and password (root, admin123A!).
  • Page 14 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Running Configuration Jump Start This section describes the configuration jump-start script that runs the first time you log in to GigaVUE-FM. After running the configuration script, you can log in to the GigaVUE- FM UI from a Web browser or a remote console such as TeraTerm or PuTTY to use the command line interface (CLI) to re-run jump-start or use other CLI commands.
  • Page 15 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 You can add multiple DNS domains by entering the names configuration with spaces. For example, abc.com def.com. Enable NTP? ■ If you respond yes to this option, you will be asked to provide the address of an NTP server and its NTP version number.
  • Page 16 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 a. Select System > Images > External Servers and click Add. The Add External Servers page displays. b. On the Images Server page, specify the following: An alias to help identify the image server.
  • Page 17 To upgrade a GigaVUE-FM using internal image files, do the following: Download the images from the Gigamon website and place them where they can be available for uploading to GigaVUE-FM. To obtain software images, register on the customer portal and download the software.

  • Page 18: Installing And Removing System Components

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 3. Select Admin > Upgrade from the GigaVUE-FM header as shown the following figure. 4. On the FM Image Upgrade page, click in the Image Server field and select Internal Image Server. 5. Click on the Version field and select the version that to which you are upgrading.

  • Page 19: Before Working Inside Your System

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. Operating the system without the system cover can result in component damage. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 20: Front Bezel (Optional)

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Front Bezel (Optional) This describes the procedure to install and remove the optional Front Bezel. Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same.

  • Page 21: Installing The System Cover

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Follow the below steps to remove the System Cover. 1. Using a 1/4 inch flat head or a Phillips #2 screwdriver, rotate the latch release lock counter clockwise to the unlocked position. 2. Lift the latch till the system cover slides back and the tabs on the system cover disengage from the guide slots on the system.

  • Page 22: Inside The System

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Reconnect the peripherals and connect the system to the electrical outlet. Turn on the system, including any attached peripherals. Inside the System Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 23: Removing The Backplane Cover

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 5. air shroud 6. intrusion switch 7. power interposer board 8. internal expansion riser 9. low profile expansion riser 1 10. low profile expansion riser 2 11. processor blank 12. heat sink 13. air shroud 14.

  • Page 24: Installing The Backplane Cover

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Installing the backplane cover Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Install the system cover. Follow the below steps to install the Backplane Cover.

  • Page 25: Removing The Air Shroud

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Removing the air shroud CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. Follow the safety guidelines listed in Safety instructions.

  • Page 26: Removing The Cooling Fan

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Follow the procedure listed in After working inside your system. Cooling Fans This describes the procedure to install and remove the Cooling Fan. Removing the Cooling Fan Follow the safety guidelines listed in Safety instructions.

  • Page 27: Installing Cooling Fan

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 2. Lift the fan out holding the blue touch point. Installing Cooling Fan Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud.

  • Page 28: Removing The Intrusion Switch

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 After installing the Cooling Fan ensure the following: 1. Install the internal riser. 2. Connect the power cable. 3. Ensure all the cables are routed correctly. 4. Install the air shroud. 5. Follow the procedure listed in After working inside your system.

  • Page 29: Removing A Drive Blank

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Follow the below steps to install the Intrusion Switch: 1. Align the intrusion switch with the intrusion switch slot. 2. Slide the intrusion switch until it is firmly seated in the intrusion switch slot.

  • Page 30: Installing A Drive Blank

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 After removing the Drive Blank ensure the following: Install a drive or Installing the hard drive backplane. Installing a drive blank Follow the safety guidelines listed in Safety instructions. If installed, remove the front bezel.

  • Page 31: Installing A Hard Drive

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hard drive removal and insertion.
  • Page 32 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 CAUTION: Mixing hard drives from previous generations of PowerEdge servers is not supported. CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported. CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.

  • Page 33: Installing A Drive Into The Drive Carrier

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 After installing the Hard Drive if applicable, install the front bezel. Removing the Drive from the Drive Carrier CAUTION: Mixing drives from previous generations of PowerEdge servers is not supported. Follow the below steps to remove the Drive from Drive Carrrier: 1.

  • Page 34: System Memory

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 System Memory System memory guidelines The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), and Load Reduced DIMMs (LRDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets. Processor 1 supports up to 10 memory sockets and Processor 2 supports up to 6 memory sockets.
  • Page 35 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Table 1: Memory channels Processor Channel Channel 1 Channel Channel Channel Channel Processor 1 Slots A1 and Slots A2 and Slots A3 Slots A4 and Slots A5 and Slots A6 Processor 2 Slots B1...
  • Page 36 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 ●64 GB LRDIMMs that are DDP (Dual Die Package) LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV (Through Silicon Via/3DS) LRDIMMs. ●x4 and x8 DRAM based memory modules can be mixed.
  • Page 37 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 ●Populate six identical memory modules per processor (one DIMM per channel) at a time to maximize performance. DIMM population update for Performance Optimized mode with quantity of 4 and 8 DIMMs per processor. ●When the DIMM quantity is 4 per processor, the population is slot 1, 2, 4, 5.
  • Page 38 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Memory Operating Description Mode Single Rank Spare Mode Single Rank Spare Mode allocates one rank per channel as a spare. If excessive correctable errors occur in a rank or channel, while the operating system is running, they are moved to the spare area to prevent errors from causing an uncorrectable failure.
  • Page 39 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Optimizer Mode This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any specific slot population requirements. ●Dual processor: Populate the slots in round robin sequence starting with processor 1.
  • Page 40 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Processor Configuration Memory Memory population population information more per channel. Multi rank sparing population order 1, 2, 3, 4, 5, 6, 7, 8, Populate in this order, 9, 10 odd amount allowed. Requires three ranks or more per channel.

  • Page 41: Processors And Heat Sinks

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Processor Configuration Memory Memory population population information Mirroring population order A{1, 2, 3, 4, 5, 6}, Mirroring is supported B{1, 2, 3, 4, with 6 DIMM slots per processor. 5, 6} Single rank sparing population order...

  • Page 42: Installing A Processor And Heat Sink Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Installing a Processor and Heat Sink Module CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor. The heat sink is necessary to maintain proper thermal conditions. Follow the safety guidelines listed in Safety instructions.

  • Page 43: Removing The Processor From The Processor And Heat Sink Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 c. Return to the first screw and tighten it completely. 4.If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM: a. Loosen both the heat sink screws completely.

  • Page 44: Installing The Processor Into A Processor And Heat Sink Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 1. Place the heat sink with the processor side facing up. 2. Insert a flat blade screwdriver into the release slot marked with a yellow label. Twist (do not pry) the screwdriver to break the thermal paste seal.
  • Page 45 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 3. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 4. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the processor.
  • Page 46 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Internal PERC riser This describes the procedure to install and remove the Internal PERC Riser. Removing the internal PERC riser : The new generation PERC 11 H750, H350, and HBA350i adapters cannot be mixed with the PERC H740P, H730P, H330, HBA330 adapters of the previous generations in one system.
  • Page 47 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 5. Turn the internal riser so that the PERC card is facing up. 6. Press the cable connector and disconnect the cable that is connected to the internal PERC card After removing the Internal PERC riser you can do the following : 1.
  • Page 48 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 2. Holding the blue touch points, align the slot on the internal PERC riser to the guide on the system board. 3. Insert the internal riser card’s edge connector firmly into the system board connector until the riser is fully seated.
  • Page 49 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 1. Using a Phillips #2 screwdriver, remove the screw that secures the PERC card to the internal PERC riser. 2. Pull the PERC card out of the connector on the internal PERC riser. After removing the PERC card from the Internal PERC Riser you could do the following: 1.

  • Page 50: Expansion Cards And Expansion Card Risers

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 After installing the PERC card from the Internal PERC Riser you could do the following: 1. Install the internal PERC riser. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system.
  • Page 51 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Table 5: Riser configurations: FH (Full Height riser*1) Card Type Slot Form Priority Factor PERC9.14G (Foxconn) Full Height PERC9.14G (Foxconn) Integrated Slot Low Profile RAID - PERC9.14G/PERC10 (Internal)/ PERC11 (Dell) Integrated Slot Low Profile...
  • Page 52 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Table 6: Riser configurations: LP (Low Profile riser*1) Card Type Slot Form Priority Factor PERC9.14G (Foxconn) Integrated Slot Low Profile HBA: External adapter (Dell) Low Profile RAID - PERC9.14G/PERC10 (Internal)/ PERC11 (Dell) Integrated Slot...
  • Page 53 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Table 7: Riser configurations: LP+LP (Low Profile riser*2) Card Type Slot Form Priority Factor PERC9.14G (Foxconn) Integrated Slot Low Profile HBA: External adapter (Dell) 3, 2 Low Profile RAID - PERC9.14G/PERC10 (Internal)/ PERC11 (Dell)
  • Page 54 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Table 8: Riser configurations: LP+LP+NVMe Bridge (Low Profile riser*2) Card Type Slot Form Priority Factor PERC9.14G (Foxconn) Low Profile HBA: External adapter (Dell) Low Profile RAID - PERC9.14G/PERC10 (Internal)/ PERC11 (Dell) Low Profile Non-RAID - PERC 11 (Internal) (Dell)

  • Page 55: Expansion Bus Specifications

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Expansion bus specifications The GigaVUE-FM Hardware Appliance system supports PCI express (PCIe) generation three expansion cards, which must be installed on the system board using expansion card risers. The R440 system supports four types of expansion card risers.
  • Page 56 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 After installing the expansion card riser you could do the following: 1. Follow the procedure listed in After working inside your system. 2. Install any device drivers required for the card as described in the documentation for the card.

  • Page 57: Removing An Expansion Card Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Removing an expansion card riser Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Disconnect any cables connected to the expansion card. Follow the below steps to remove an Expansion Card Riser: Hold the touch points, and lift the expansion card riser, from the riser connector, on the system board.

  • Page 58: Removing The Expansion Card From The Expansion Card Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Removing the Expansion card from the Expansion Card Riser Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If applicable, remove the air shroud. Remove the expansion card riser.

  • Page 59: Installing The Expansion Card Into The Expansion Card Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Follow the below steps to remove an Expansion Card from Expansion Card Riser: Install the expansion card riser. Installing the Expansion Card into the Expansion Card Riser Follow the safety guidelines listed in Safety instructions.
  • Page 60 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated.

  • Page 61: Installing The M.2 Ssd Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Follow the below steps to remove an Expansion Card from Expansion Card Riser: 1. If applicable, connect the cables to the expansion card. 2. Install the expansion card riser 3. If applicable, install the air shroud.

  • Page 62: Removing The M.2 Ssd Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 After installing the M.2 SSD module you could do the following: 1. Install the BOSS card. : The procedure to install the BOSS card is similar to the removing an expansion card. 2. Install the air shroud.

  • Page 63: Removing The Microsd Card

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 After removing the M.2 SSD module you could do the following: 1. Replace the M.2 SSD module. Optional MicroSD or vFlash card Removing the MicroSD card Follow the safety guidelines listed in Safety instructions.

  • Page 64: Installing The Microsd Card

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 : Temporarily label each MicroSD card with its corresponding slot number after removal. After removing the MicroSD card you could do the following: 1. Follow the procedure listed in After working inside your system.
  • Page 65 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Optional IDSDM or vFlash module Removing the Optional IDSDM or vFlash card Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If you are replacing the IDSDM/vFlash card, remove the MicroSD cards.
  • Page 66 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 : To locate IDSDM/vFlash connector, see the Jumpers and connectors section. 2. Align the IDSDM/vFlash card with the connector on the system board. 3. Push the IDSDM/vFlash card until it is firmly seated on the system board.
  • Page 67 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 4. Slide the LOM riser card towards the front of the system until the Ethernet connectors or the Small form-factor pluggable (SFP) are clear of the slot in the back of the system. After removing the LOM riser card you could do the following: Install the LOM riser card.

  • Page 68: Installing The Hard Drive Backplane

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Hard drive backplane Hard drive backplane details Depending on your system configuration, the hard drive backplanes supported in hardware appliance are listed here: System Supported hard drives options GigaVUE-FM Hardware Appliance 2.5-inch (x8) SAS, SATA or Nearline SAS drives Figure 1 8 x 2.5-inch backplane...

  • Page 69: Removing The Hard Drive Backplane

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 After installing the hard drive backplane you could do the following: Connect all the cables to the backplane. Install all the hard drives. Install the backplane cover. Install the air shroud. Follow the procedure listed in...

  • Page 70: Cable Routing

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Remove all hard drives from the hard drive slot. Disconnect all the cables from the backplane. Follow the below steps to remove the hard drive backplane: 1. Press the blue release tabs and lift the backplane to disengage the backplane from the hooks on the system.
  • Page 71 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 1.Hard drive backplane 2. Backplane power cable 3. SAS cable (SAS_A and SAS_B cable connectors to internal riser) 4. Backplane signal cable 5. Cable routing clip 6. Power interposer board 7. Internal PERC 8. System board Cable routing - 8 x 2.5 hard drive backplane with onboard SATA.

  • Page 72: Replacing The System Battery

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 System Battery The GigaVUE-FM Hardware Appliance ver 2.0 supports CR 2032 3.0-V lithium coin cell system battery. Replacing the system battery WARNING: There is a danger of a new battery exploding if it is incorrectly installed.

  • Page 73: Replacing The Optional Internal Usb Memory Key

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 You could do the following after successfully installing the system battery If applicable, connect the cables to the expansion card(s). Follow the procedure listed in After working inside your system. While booting, press F2 to enter the System Setup and ensure that the battery is operating properly.

  • Page 74: Optical Drive (Optional)

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 1. Follow the procedure listed in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optical drive (optional) Removing the optical drive...

  • Page 75: Removing A Power Supply Unit Blank

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 2. Slide in the optical drive until the release tab snaps into place. 3. Connect the power and data cables to the connector on the optical drive. : Route the cable properly to prevent it from being pinched or crimped.

  • Page 76: Installing A Power Supply Unit Blank

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Follow the below steps to remove the Power Supply Unit blank: If you are installing a second power supply unit, remove the power supply unit blank in the bay by pulling the blank outward. CAUTION: To ensure proper system cooling, the power supply unit blank must be installed in the second power supply unit bay in a non-redundant configuration.

  • Page 77: Installing A Power Supply Unit

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Follow the safety guidelines listed in Safety instructions. Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cable from the strap on the PSU handle.
  • Page 78 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 1. If you have unlatched the cable management arm, relatch it. 2. Connect the power cable to the PSU, and plug the cable into a power outlet. CAUTION: When connecting the power cable to the PSU, secure the cable to the PSU with the strap.

  • Page 79: Power Interposer Board

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 1. Unpack the new power supply unit (PSU). 2. Slide the new PSU into the PSU cage until the PSU is fully seated. 3. Using a Phillips #2 screwdriver, replace the screw to secure the PSU to the system.
  • Page 80 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 2. Lift the board and slide it out at an angle to disengage the guide pins on the board. 3. Lift the board away for the system. Installing power interposer board Follow the safety guidelines listed in Safety instructions.

  • Page 81: Removing The Left Control Panel

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Control panel Removing the left control panel Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the internal PERC riser.

  • Page 82: Installing The Left Control Panel

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Installing the left control panel Follow the safety guidelines listed in Safety instructions. Follow the below steps to install the left Control Panel: 1. Route the control panel cable through the side wall of the system.

  • Page 83: Installing The Right Control Panel

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 : Ensure that you note the routing of the cables as you remove them from the system board. You must route the cables properly when you replace them to prevent the cables from being pinched or crimped.

  • Page 84: Removing The System Board

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 4. Using a Phillips #1 screwdriver, install the screws that secure the cable cover to the system. After installing the right control panel you could do the following: 1. Install the internal PERC riser.

  • Page 85: Installing The System Board

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 • Processors and heat sink modules • Memory modules • LOM riser card Follow the below steps to remove the System Board: 1. Disconnect all cables from the system board. : Ensure that you note the routing of the cables as you remove them from the system board.
  • Page 86 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
  • Page 87 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 : NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. 3. Follow the procedure listed in Before working inside your system. 4. Ensure that you: a.

  • Page 88: Manually Update The Service Tag

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Manually update the Service Tag After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup. If you know the system service tag, use the System Setup menu to enter the service tag.

  • Page 89: Upgrading The Trusted Platform Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Trusted Platform Module Upgrading the Trusted Platform Module Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. 1. Ensure that your operating system supports the version of the TPM module being installed.

  • Page 90: Initializing Tpm For Bitlocker Users

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector. 2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.

  • Page 91: Jumpers And Connectors

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Jumpers and Connectors This topic provides specific information about the jumpers and switches and describes the connectors on the board in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.

  • Page 92: System Board Jumper Settings

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Item Connector Description J_SATA_A1 Internal SATA A connector J_SATA_C1 Internal SATA C connector PCIE_G3_X8(CPU1) Internal PERC controller connector J_REAR_BP_PWR1 Rear backplane power connector J_FRONT_VIDEO VGA connector INT_USB_3.0 USB connector NVRAM_CLR Clear NVRAM PWRD_EN Reset BIOS password...

  • Page 93: Using System Diagnostics

    Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Gigamon for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss.
  • Page 94 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Embedded System Diagnostics : NOTE: The Embedded System Diagnostics is also known as Enhanced Pre- boot System Assessment (ePSA) diagnostics. The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to: •...

  • Page 95: Getting Help

    Express Service Code and Service Tag are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Gigamon to route support calls to the appropriate personnel.

  • Page 96: Additional Sources Of Information

    The Gigamon Community ■ Documentation This table lists all the guides provided for GFM-HW1-FM010 software and hardware. The first row provides an All-Documents Zip file that contains all the guides in the set for the release. : In the online documentation, view...
  • Page 97 GigaVUE-OS CLI (Command Line Interface) commands used to configure and operate GigaVUE H Series and TA Series devices GigaVUE-OS Cabling Quick Reference Guide guidelines for the different types of cables used to connect Gigamon devices GigaVUE-OS Compatibility and Interoperability Matrix compatibility information and interoperability requirements for Gigamon devices GigaVUE-FM REST API Reference in GigaVUE-FM User's Guide...
  • Page 98 Product: "GigaVUE-FM" and Release: "5.6," enter "pdf" in the search box, and then click GO to view all PDF documentation for GigaVUE-FM 5.6.xx. : My Gigamon is available to registered customers only. Newer documentation PDFs, with the exception of release notes, are all available through the publicly available online documentation.

  • Page 99: Documentation Feedback

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Documentation Feedback We are continuously improving our documentation to make it more accessible while maintaining accuracy and ease of use. Your feedback helps us to improve. To provide feedback and report issues in our documentation, send an email to: documentationfeedback@gigamon.com...

  • Page 100: Contact Technical Support

    > Support > Contact Support in GigaVUE-FM. You can also refer to https://www.gigamon.com/support-and-services/contact-support Technical Support hours and contact information. Email Technical Support at support@gigamon.com. Contact Sales Use the following information to Gigamon channel partner or Gigamon sales representatives. Telephone: +1.408.831.4025 Sales: inside.sales@gigamon.com Partners: www.gigamon.com/partners.html...
  • Page 101 ■ Download the latest product updates and documentation (Customers only) ■ The Gigamon Community is a great way to get answers fast, learn from experts and collaborate directly with other members around your areas of interest. Register today at community.gigamon.com Questions? Contact our Community team at community@gigamon.com.
  • Page 102 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 Glossary decrypt list need to decrypt (formerly blacklist) decryptlist need to decrypt - CLI Command (formerly blacklist) drop list selective forwarding - drop (formerly blacklist) forward list selective forwarding - forward (formerly whitelist) leader...
  • Page 103 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 nodecryptlist no need to decrypt- CLI Command (formerly whitelist) primary source root timing; transmits sync info to clocks in its network segment (formerly grandmaster) receiver follower in a bidirectional clock relationship (formerly slave) source...

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