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Gigamon GigaVUE-FM Series Hardware Manual

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GigaVUE-FM
Hardware Appliance
Guide for GFM-HW1-
FM010 and GFM-
HW1-FM001-HW
GigaVUE-FM
Product Version: 5.16
Document Version: 1.0
(See Change Notes for document updates.)

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Summary of Contents for Gigamon GigaVUE-FM Series

  • Page 1: Fm010 And Gfm-Hw1-Fm001-Hw

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1- FM010 and GFM- HW1-FM001-HW GigaVUE-FM Product Version: 5.16 Document Version: 1.0 (See Change Notes for document updates.)

  • Page 2: Change Notes

    Gigamon Inc.. Trademark Attributions Gigamon and the Gigamon logo are trademarks of Gigamon in the United States and/or other countries. Gigamon trademarks can be found at www.gigamon.com/legal- trademarks.

  • Page 3: Table Of Contents

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Contents GigaVUE-FM Hardware Appliance Guide for GFM-HW1- FM010 and GFM-HW1-FM001-HW Change Notes Contents About your system Front View of the System 8 x 2.5-inch drive system Left Control Panel View Status LED indicators Right Control Panel View Back View of the System LCD Panel...
  • Page 4 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Removing the front bezel Installing the front bezel System cover Removing the system cover Installing the system cover Inside the System Backplane Cover Removing the backplane cover Installing the backplane cover Air Shroud Removing the air shroud Installing the air shroud Cooling Fans...
  • Page 5 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Installing the Expansion Card into the Expansion Card Riser M.2 SSD module Installing the M.2 SSD module Removing the M.2 SSD module Optional MicroSD or vFlash card Removing the MicroSD card Installing the MicroSD card Optional IDSDM or vFlash module Removing the Optional IDSDM or vFlash card Installing optional IDSDM or vFlash card...
  • Page 6 Embedded System Diagnostics Getting Help Contacting Gigamon Locating your system Service Tag Additional Sources of Information Documentation How to Download Software and Release Notes from My Gigamon Documentation Feedback Contact Technical Support Contact Sales Premium Support The Gigamon Community Glossary...

  • Page 7: About Your System

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW About your system The GigaVUE-FM Appliance is a 1U, dual socket rack system that supports: ●Two Intel Xeon Scalable Processors ●16 DIMM slots ●8 x 2.5-inch drives. ●Two redundant power supply units (PSU) The GigaVUE-FM Appliance has two models which are as follows : GFM-HW1-FM010 - This model includes a ten node license.

  • Page 8: Left Control Panel View

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Left Control Panel View Item Indicator, button, or connector Icon Description Status LED indicators Indicate the status of the system. System health and system ID indicator Indicates the system health. Status LED indicators : The indicators display solid amber if any error occurs.

  • Page 9: Right Control Panel View

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Icon Description Condition Corrective Action Electrical The indicator turns solid amber, if the Check the System event log or indicator system experiences an electrical error system messages for the specific (for example, voltage out of range, or a issue.
  • Page 10 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Item Ports, panels, or slots Icon Description Serial port Use the serial port to connect a serial device to the system. iDRAC9 dedicated network port Use the iDRAC9 dedicated network port to securely access the embedded iDRAC on a separate management network.

  • Page 11: Lcd Panel

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Item Ports, panels, or slots Icon Description VGA port Use the VGA port to connect a display to the system. System status indicator cable port Enables you to connect the status indicator cable and view system status when the CMA is installed.

  • Page 12: Viewing Home Screen

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Item Button or Description display Left Moves the cursor back in one-step increments. Select Selects the menu item highlighted by the cursor. Right Moves the cursor forward in one-step increments. During message scrolling: ●...

  • Page 13: View Menu

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Option Description iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses.

  • Page 14: Configuring The Gigavue-Fm Appliance

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Configuring the GigaVUE-FM Appliance This section provides the procedures for making the physical connections to the appliance and how to access and configure the GigaVUE-FM application after the appliance is powered up. Connecting to the Network After installing the GigaVUE-FM Appliance, you will need to connect to your management switch or switches to access to the GigaVUE-FM application and use iDRAC for managing...

  • Page 15: Powering On The Appliance Manually

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 1. Connect the mouse and key board to the USB ports on rear panel. 2. Connect the monitor to the video connector on the rear panel. : Use this procedure if you want to configure the GigaVUE-FM application directly from the appliance.
  • Page 16 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 5. Click the Select button to choose IPv4. 6. Record the IPv4 address. Powering on the Appliance through iDRAC The following is the procedure for powering on the appliance through the iDRAC connect. This allows you to power on/off the device remotely.

  • Page 17: Running Configuration Jump Start

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Running Configuration Jump Start This section describes the configuration jump-start script that runs the first time you log in to GigaVUE-FM. After running the configuration script, you can log in to the GigaVUE-FM UI from a Web browser or a remote console such as TeraTerm or PuTTY to use the command line interface (CLI) to re-run jump-start or use other CLI commands.
  • Page 18 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Primary DNS server? ■ Provide the default gateway address for reaching the management domain. Domain name? ■ Enter a domain name to use instead of the IP address to open the GigaVUE-FM login page. For example, fmappliance.com.

  • Page 19: Upgrade Gigavue-Fm

    Release Notes from the Software & Release Notes download page (login required) on the Gigamon Community. 2. Be sure to review the GigaVUE Release Notes for the latest release before performing the upgrade. Ensure your environment supports any specified system requirements.
  • Page 20 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 5.9.01 > 5.11.01* 5.10.02 > 5.11.01* 5.10.02 > 5.12.01** 5.11.01 > 5.12.01** 5.11.01 > 5.13.00** 5.12.01 > 5.13.00** 5.12.01 > 5.13.01** 5.13.00 > 5.13.01** 5.12.01 > 5.14.00** 5.13.00 > 5.14.00** 5.13.01 > 5.14.00** 5.13.01 >...

  • Page 21: Important Gigavue-Fm Upgrade Guidance

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW If upgrading from GigaVUE-FM versions lower than 5.4.00: Be aware of the minimum memory requirement changes between releases. Earlier releases specified 4GB of memory for the OVA template; whereas versions after 5.4.00 require 8GB and versions after 5.7.00 require 16GB.

  • Page 22: Upgrade Gigavue-Fm From The Gigavue-Fm Cli

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Tags Applied to Resources: After you upgrade to software version 5.11.0.0, duplicate tag values will not get associated to nodes and ports while adding and removing nodes from the clusters. However, the existing duplicate tags on the resources do not get cleaned up as part of the upgrade.
  • Page 23 Step 2: Fetch the latest release of GigaVUE-FM. Step 2: Fetch the latest release of GigaVUE-FM Gigamon provides an FTP site where the new release image file resides. To fetch the latest release, do the following: Locate the image file for the new release.
  • Page 24 In your commands, use your actual login credentials and the actual name of the image file you wish to fetch. a. The following command uses SCP to retrieve the gigamon-gigavue-fm-5.16 image image from the image server with the IP address of 10.115.0.100 using login and password.

  • Page 25: Upgrade Gigavue-Fm From The Ui

    : You can enable auto-purge of GigaVUE-FM images using an API. Contact Gigamon Technical Support for assistance. Starting from software version 5.15.00, subsequent GigaVUE-FM upgrade operation to higher versions deletes the upgraded GigaVUE-FM image file irrespective of the completion status.
  • Page 26 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Upload the image to the external image server to make it available to GigaVUE-FM. To obtain software images, register on the Gigamon Customer Portal and download the software. 2. Add the image server to GigaVUE-FM. This stores the credentials, image file name, and IP address of the server on GigaVUE-FM.
  • Page 27 GigaVUE-FM Image file that you added in step 1 (/config/gigamon/imagesRepo/fma5700.img). To upgrade a GigaVUE-FM using internal image files, do the following: Download the images from the Gigamon website and place them where they can be available for uploading to GigaVUE-FM. To obtain software images, register on the...
  • Page 28 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW After the upload completes, you can see the GigaVUE-FM image to use for the upgrade on the Internal Images Files page. 3. Click the Admin drop-down list on the top right of the window and select Upgrade. 4.

  • Page 29: How To Use The Snapshot Feature

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW After upgrading GigaVUE-FM, you must also upgrade any deployed GFM-HW1- FM010,GFM-HW1-FM001-HW -VMs. Otherwise, maps may not work and the GFM-HW1- FM010,GFM-HW1-FM001-HW -VMs will be unreachable. For information about upgrading GigaVUE-FM, refer to the “Bulk Upgrading GigaVUE-VM Nodes” section in the GigaVUE Cloud Suite for VMware—GigaVUE V Series Guide.
  • Page 30 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Figure 1 “Take Snapshot” Command to Preserve Current Settings Prior to Upgrade c. Follow the system prompts to record a snapshot of GigaVUE-FM’s current state. Figure 2 Power Off Command Upgrade GigaVUE-FM...

  • Page 31: Installing And Removing System Components

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Installing and Removing System Components Safety instructions : Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock.

  • Page 32: Recommended Tools

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 4. Turn on the attached peripherals and then turn on the system. Recommended tools You need the following tools to perform the removal and installation procedures: ●Key to the bezel lock.The key is required only if your system includes a bezel. ●Phillips #1 screwdriver ●Phillips #2 screwdriver ●Torx #T30 screwdriver...

  • Page 33: System Cover

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 2. Align and insert the tabs on the bezel into the slots on the system. 3. Press the bezel until the button clicks in place. 4. Lock the bezel by using the key. System cover This describes the procedure to install and remove the System Cover.

  • Page 34: Installing The System Cover

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Installing the system cover Follow the safety guidelines listed in Safety instructions. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Follow the below steps to install the System Cover: 1.
  • Page 35 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 1.left control panel cable cover 2. hard drive backplane 3. backplane expander board 4. cabling latch 5. air shroud 6. intrusion switch 7. power interposer board 8. internal expansion riser 9. low profile expansion riser 1 10.

  • Page 36: Backplane Cover

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Backplane Cover This describes the procedure to install and remove the Backplane Cover. Removing the backplane cover Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 37: Air Shroud

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Follow the procedure listed in After working inside your system. Air Shroud This describes the procedure to install and remove the Air Shroud. Removing the air shroud CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.

  • Page 38: Installing The Air Shroud

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW If applicable, install the air shroud. Follow the procedure listed in After working inside your system. Installing the air shroud Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system.

  • Page 39: Cooling Fans

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Follow the procedure listed in After working inside your system. Cooling Fans This describes the procedure to install and remove the Cooling Fan. Removing the Cooling Fan Follow the safety guidelines listed in Safety instructions.

  • Page 40: Installing Cooling Fan

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Installing Cooling Fan Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the internal riser. Remove the power cable. Move the cables out of the way to access the cooling fan cable connector on the system board.

  • Page 41: Removing The Intrusion Switch

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Removing the Intrusion Switch Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove air shroud. Remove internal PERC riser. Follow the below steps to remove the Intrusion Switch: 1.

  • Page 42: Drives

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 3. Connect the intrusion switch cable to the connector on the system board. After installing the Intrusion Switch ensure the following: 1. Install internal PERC riser. 2. Follow the procedure listed in After working inside your system.

  • Page 43: Removing A Hard Drive

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW CAUTION: Mixing drive blanks from previous generations of PowerEdge servers is not supported. Follow the below steps to install the Drive Blank: Insert the drive blank into the drive slot, and push the blank until the release button clicks into place.

  • Page 44: Installing A Hard Drive

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 2. Holding the handle, slide the hard drive out of the hard drive slot. After removing the Hard Drive ensure the following: 1. Install a hard drive. 2. If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot to maintain proper system cooling.

  • Page 45: Removing The Drive From The Drive Carrier

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive automatically begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to overwrite. Any data on the replacement drive is immediately lost after the drive is installed.

  • Page 46: Installing A Drive Into The Drive Carrier

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Installing a drive into the drive carrier CAUTION: Mixing drive carriers from other generations of PowerEdge servers is not supported. : When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs.

  • Page 47: System Memory

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW System Memory System memory guidelines The PowerEdge systems support DDR4 Registered DIMMs (RDIMMs), and Load Reduced DIMMs (LRDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets. Processor 1 supports up to 10 memory sockets and Processor 2 supports up to 6 memory sockets.
  • Page 48 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Table 2: Memory population DIMM DIMMs Operating Frequency Maximum DIMM Rank/ Type (in MT/s) Channel Populated/ Voltage Channel RDIMM 2666, 2400, 2133, 1866 Dual rank or single rank 1.2 V 2666, 2400, 2133, 1866 Dual rank or single rank LRDIMM 2666, 2400, 2133, 1866...
  • Page 49 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW ●Up to two LRDIMMs can be populated per channel regardless of rank count. ●A maximum of two different ranked DIMMs can be populated in a channel regardless of rank count. ●If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s).
  • Page 50 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Mode-specific guidelines The configurations allowed depend on the memory mode selected in the System BIOS. Memory Operating Description Mode Optimizer Mode The Optimizer Mode if enabled, the DRAM controllers operate independently in the 64-bit mode and provide optimized memory performance.
  • Page 51 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Memory Operating Description Mode Single Rank Spare Mode Single Rank Spare Mode allocates one rank per channel as a spare. If excessive correctable errors occur in a rank or channel, while the operating system is running, they are moved to the spare area to prevent errors from causing an uncorrectable failure.
  • Page 52 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Optimizer Mode This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device width. It does not impose any specific slot population requirements. ●Dual processor: Populate the slots in round robin sequence starting with processor 1. : Processor 1 and processor 2 population should match.
  • Page 53 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Processor Configuration Memory Memory population population information Multi rank sparing population order 1, 2, 3, 4, 5, 6, 7, 8, Populate in this order, 9, 10 odd amount allowed. Requires three ranks or more per channel.

  • Page 54: Processors And Heat Sinks

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Processor Configuration Memory Memory population population information Mirroring population order A{1, 2, 3, 4, 5, 6}, Mirroring is supported B{1, 2, 3, 4, with 6 DIMM slots per processor. 5, 6} Single rank sparing population order A{1}, B{1}, A{2}, B Populate in this order, {2}, A{3},...

  • Page 55: Installing A Processor And Heat Sink Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 3. Set the PHM aside with the processor side facing up. Installing a Processor and Heat Sink Module CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor.

  • Page 56: Removing The Processor From The Processor And Heat Sink Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW b. Tighten the second screw completely. c. Return to the first screw and tighten it completely. 4.If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM: a.

  • Page 57: Installing The Processor Into A Processor And Heat Sink Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Remove the air shroud. Remove the processor and heat sink module. Follow the below steps to remove a Processor from a Processor and Heat Sink module: 1. Place the heat sink with the processor side facing up. 2.
  • Page 58 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW : Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor. : Ensure that the processor and the bracket are placed in the tray before you install the heat sink.

  • Page 59: Internal Perc Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 5. Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink. : ●Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink.

  • Page 60: Installing The Internal Perc Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 4. Hold the blue touch points and lift the internal PERC riser out of the system. 5. Turn the internal riser so that the PERC card is facing up. 6. Press the cable connector and disconnect the cable that is connected to the internal PERC card After removing the Internal PERC riser you can do the following : 1.

  • Page 61: Removing The Perc Card From The Internal Perc Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 2. Holding the blue touch points, align the slot on the internal PERC riser to the guide on the system board. 3. Insert the internal riser card’s edge connector firmly into the system board connector until the riser is fully seated.

  • Page 62: Installing Perc Card Into The Internal Perc Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Follow the below steps to remove the PERC card from the Internal PERC Riser: 1. Using a Phillips #2 screwdriver, remove the screw that secures the PERC card to the internal PERC riser. 2.

  • Page 63: Expansion Cards And Expansion Card Risers

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW After installing the PERC card from the Internal PERC Riser you could do the following: 1. Install the internal PERC riser. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system.
  • Page 64 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be installed in the card priority and slot priority order.
  • Page 65 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Card Type Slot Form Priority Factor 10G NICs (QLogic) Full Height 25G NICs (QLogic) Full Height Omni-Path HFI (Intel) Full Height 10G NICs (Solarflare) Full Height 25G NICs (Solarflare) Full Height 1 Gb NIC (Broadcom) 10 Gb NIC (Broadcom) 25 Gb NIC (Broadcom) HWRAID BOSS...
  • Page 66 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Card Type Slot Form Priority Factor FC8 HBA (QLogic) Low Profile FC16 HBA (QLogic) Low Profile 10G NICs (QLogic) Low Profile 25G NICs (QLogic) Low Profile Omni-Path HFI (Intel) Low Profile 10G NICs (Solarflare) Low Profile 25G NICs (Solarflare) Low Profile...
  • Page 67 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Card Type Slot Form Priority Factor 40G NICs (Mellanox) 3, 2 Low Profile 100G NICs (Mellanox) 3, 2 Low Profile FC8 HBA (QLogic) 3, 2 Low Profile FC16 HBA (QLogic) 3, 2 Low Profile 10G NICs (QLogic) 3, 2...

  • Page 68: Expansion Bus Specifications

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Card Type Slot Form Priority Factor 10G NICs (Mellanox) Low Profile 25G NICs (Mellanox) Low Profile 40G NICs (Mellanox) Low Profile 100G NICs (Mellanox) Low Profile FC8 HBA (QLogic) Low Profile FC16 HBA (QLogic) Low Profile 10G NICs (QLogic) Low Profile...

  • Page 69: Installing An Expansion Card Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Expansion card PCIe slots on the Height Length Link riser riser PCIe passive bridge Slot-integrated Low Profile Half Length Internal riser Slot-integrated Low Profile Half Length Left riser Slot 3 Low Profile Half Length Installing an expansion card riser Follow the safety guidelines listed in...

  • Page 70: Removing An Expansion Card Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW After installing the expansion card riser you could do the following: 1. Follow the procedure listed in After working inside your system. 2. Install any device drivers required for the card as described in the documentation for the card.

  • Page 71: Removing The Expansion Card From The Expansion Card Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Removing the Expansion card from the Expansion Card Riser Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If applicable, remove the air shroud. Remove the expansion card riser.
  • Page 72 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 1. Open the PCIe card holder latch. 2. Hold the expansion card by its edges, and pull the card until the card edge connector disengages from the expansion card connector on the riser. 3.

  • Page 73: Installing The Expansion Card Into The Expansion Card Riser

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Follow the below steps to remove an Expansion Card from Expansion Card Riser: Install the expansion card riser. Installing the Expansion Card into the Expansion Card Riser Follow the safety guidelines listed in Safety instructions.
  • Page 74 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 3. Hold the card by its edges, and align the card edge connector with the expansion card connector on the riser. 4. Insert the card edge connector firmly into the expansion card connector until the card is fully seated.

  • Page 75: M.2 Ssd Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 4. Follow the procedure listed in After working inside your system. 5. Install any device drivers required for the card as described in the documentation for the card. M.2 SSD module : The write-protect switch is on the IDSDM or vFlash module. Installing the M.2 SSD module Follow the safety guidelines listed in Safety instructions...

  • Page 76: Removing The M.2 Ssd Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system. Removing the M.2 SSD module Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud.

  • Page 77: Optional Microsd Or Vflash Card

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Optional MicroSD or vFlash card Removing the MicroSD card Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Follow the below steps to remove a MicroSD card: 1.

  • Page 78: Optional Idsdm Or Vflash Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW : If reinstalling, ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. Follow the below steps to install a MicroSD card: 1.

  • Page 79: Installing Optional Idsdm Or Vflash Card

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 1. Locate the IDSDM/vFlash connector on the system board. To locate IDSDM/vFlash connector, see the System board jumpers and connectors section. 2. Holding the pull tab, lift the IDSDM/vFlash card out of the system. : There are two dip switches on the IDSDM/vFlash card for write-protection.

  • Page 80: Lom Riser Card

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW After installing the IDSDM/vFlash card you could do the following: 1. Install the MicroSD cards. : Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2.

  • Page 81: Installing The Lom Riser Card

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW After removing the LOM riser card you could do the following: Install the LOM riser card. Installing the LOM riser card Follow the safety guidelines listed in Safety instructions Follow the below steps to install the LOM riser card: 1.

  • Page 82: Hard Drive Backplane

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Hard drive backplane Hard drive backplane details Depending on your system configuration, the hard drive backplanes supported in hardware appliance are listed here: System Supported hard drives options GigaVUE-FM Hardware Appliance 2.5-inch (x8) SAS, SATA or Nearline SAS drives Figure 1 8 x 2.5-inch backplane 1.Release tab...

  • Page 83: Removing The Hard Drive Backplane

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW After installing the hard drive backplane you could do the following: Connect all the cables to the backplane. Install all the hard drives. Install the backplane cover. Install the air shroud. Follow the procedure listed in After working inside your system Removing the Hard Drive backplane CAUTION: To prevent damage to the drives and backplane, remove the hard drives from...
  • Page 84 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Remove all hard drives from the hard drive slot. Disconnect all the cables from the backplane. Follow the below steps to remove the hard drive backplane: 1. Press the blue release tabs and lift the backplane to disengage the backplane from the hooks on the system.

  • Page 85: Cable Routing

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Cable Routing Cable routing - 8 x 2.5 hard drive backplane with PERC riser 1.Hard drive backplane 2. Backplane power cable 3. SAS cable (SAS_A and SAS_B cable connectors to internal riser) 4.

  • Page 86: System Battery

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Cable routing - 8 x 2.5 hard drive backplane with onboard SATA. 1.hard drive backplane 2. backplane power cable 3. SATA cable (BP: SATA_B to MB) 4. SATA cable (BP: SATA_A to MB) 5.
  • Page 87 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. If applicable, disconnect the power or data cables from expansion card(s). Follow the below steps to remove and install the System Battery: 1.

  • Page 88: Optional Internal Usb Memory Key

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Enter the correct time and date in the System Setup Time and Date fields. Exit the System Setup. Optional internal USB memory key : To locate the internal USB port on the system board, see the Jumpers and Connectors section.

  • Page 89: Installing The Optical Drive

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW If applicable, remove the front bezel. Disconnect the power and data cables from the connectors on the optical drive. : Ensure that you note the routing of the power and data cable on the side of the system and drive.

  • Page 90: Power Supply Units

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 3. Connect the power and data cables to the connector on the optical drive. : Route the cable properly to prevent it from being pinched or crimped. 4. Replace the front Bezel. After installing the Optical Drive follow the procedure listed in After working inside your system...

  • Page 91: Installing A Power Supply Unit Blank

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Installing a Power Supply Unit blank Follow the safety guidelines listed in Safety instructions. : Install the power supply unit (PSU) blank only in the second PSU bay. Follow the below steps to install the Power Supply Unit blank: 1.

  • Page 92: Installing A Power Supply Unit

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Installing a Power Supply Unit Follow the safety guidelines listed in Safety instructions For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. : The maximum output power (shown in watts) is listed on the PSU label.

  • Page 93: Removing A Non-Redundant Cabled Ac Power Supply Unit

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW : When installing, hot swapping, or hot adding a new PSU, wait for 15 seconds for the system to recognize the PSU and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU is discovered and enabled before you remove the other PSU.

  • Page 94: Power Interposer Board

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW After installing you do the following: 1. Connect the PSU cables to the connectors on the system board. 2. If applicable, install the expansion card riser. 3. Install the air shroud. 4. Follow the procedure listed in After working inside your system.

  • Page 95: Installing Power Interposer Board

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 3. Lift the board away for the system. Installing power interposer board Follow the safety guidelines listed in Safety instructions. Follow the below steps to install the Interposer Board: 1. Align the slots on the PIB with the guides on the system. 2.

  • Page 96: Control Panel

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Control panel Removing the left control panel Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the air shroud. Remove the internal PERC riser. Follow the below steps to remove the left Control Panel: 1.

  • Page 97: Installing The Left Control Panel

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Installing the left control panel Follow the safety guidelines listed in Safety instructions. Follow the below steps to install the left Control Panel: 1. Route the control panel cable through the side wall of the system. 2.

  • Page 98: Installing The Right Control Panel

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW : Ensure that you note the routing of the cables as you remove them from the system board. You must route the cables properly when you replace them to prevent the cables from being pinched or crimped. 2.

  • Page 99: System Board

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 3. Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place. 4. Using a Phillips #1 screwdriver, install the screws that secure the cable cover to the system.

  • Page 100: Installing The System Board

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW • Internal PERC riser • IDSDM/vFlash module card • Internal USB key (if installed) • Processors and heat sink modules • Memory modules • LOM riser card Follow the below steps to remove the System Board: 1.
  • Page 101 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Follow the below steps to install the System Board: 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.

  • Page 102: Restoring The System Using Easy Restore

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW LOM riser card k. Air shroud 2. Reconnect all cables to the system board. : NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. 3.

  • Page 103: Manually Update The Service Tag

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW : NOTE: After the restore process is complete, system reboots. Manually update the Service Tag After replacing a system board, if Easy Restore fails, follow this process to manually enter the Service Tag, using System Setup. If you know the system service tag, use the System Setup menu to enter the service tag.

  • Page 104: Trusted Platform Module

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Trusted Platform Module Upgrading the Trusted Platform Module Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. 1. Ensure that your operating system supports the version of the TPM module being installed.

  • Page 105: Installing The Tpm

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Installing the TPM To install the TPM follow the below steps: 1. To install the TPM, align the edge connectors on the TPM with the slot on the TPM connector. 2. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
  • Page 106 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW 7. Enter System Setup again. 8. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 9. From the Intel TXT option, select On. Installing and Removing System Components Initializing TPM for BitLocker users...

  • Page 107: Jumpers And Connectors

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Jumpers and Connectors This topic provides specific information about the jumpers and switches and describes the connectors on the board in the system. Jumpers on the system board help to disable the system and setup passwords.

  • Page 108: System Board Jumper Settings

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Item Connector Description J_CP_USB2 Front USB connector J_SATA_A1 Internal SATA A connector J_SATA_C1 Internal SATA C connector PCIE_G3_X8(CPU1) Internal PERC controller connector J_REAR_BP_PWR1 Rear backplane power connector J_FRONT_VIDEO VGA connector INT_USB_3.0 USB connector NVRAM_CLR Clear NVRAM PWRD_EN...
  • Page 109 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.

  • Page 110: Using System Diagnostics

    If you experience a problem with your system, run the system diagnostics before contacting Gigamon for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 111 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW STEP RESULT: The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. Running the Embedded System Diagnostics from the Lifecycle Controller 1.

  • Page 112: Getting Help

    Express Service Code and Service Tag are found on the front of the system by pulling out the information tag. Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Gigamon to route support calls to the appropriate personnel.

  • Page 113: Additional Sources Of Information Documentation

    Release; view Documentation Downloads download all PDFs. Table 1: Documentation Set for Gigamon Products GFM-HW1-FM010,GFM-HW1-FM001-HW 5.16 Hardware and Software Guides ? If you keep all PDFs for a release in common folder, you can easily search across the doc set ID YOU KNOW by opening one of the files in Acrobat and choosing Edit >...
  • Page 114 GigaVUE Cloud Suite for Azure–GigaVUE V Series 1 Guide GigaVUE Cloud Suite for OpenStack–GigaVUE V Series 2 Guide GigaVUE Cloud Suite for OpenStack–GigaVUE V Series 1 Guide Gigamon Containerized Broker Guide GigaVUE Cloud Suite for VMware—GigaVUE V Series Guide GigaVUE Cloud Suite for AnyCloud Guide...

  • Page 115: How To Download Software And Release Notes From My Gigamon

    GigaVUE-OS CLI (Command Line Interface) commands used to configure and operate GigaVUE H Series and TA Series devices GigaVUE-OS Cabling Quick Reference Guide guidelines for the different types of cables used to connect Gigamon devices GigaVUE-OS Compatibility and Interoperability Matrix compatibility information and interoperability requirements for Gigamon devices GigaVUE-FM REST API Reference in GigaVUE-FM User's Guide...

  • Page 116: Documentation Feedback

    Product: "GigaVUE-FM" and Release: "5.6," enter "pdf" in the search box, and then click GO to view all PDF documentation for GigaVUE-FM 5.6.xx. : My Gigamon is available to registered customers only. Newer documentation PDFs, with the exception of release notes, are all available through the publicly available online documentation.

  • Page 117: Contact Technical Support

    You can also refer to https://www.gigamon.com/support-and-services/contact-support Technical Support hours and contact information. Email Technical Support at support@gigamon.com. Contact Sales Use the following information to Gigamon channel partner or Gigamon sales representatives. Telephone: +1.408.831.4025 Additional Sources of Information Contact Technical Support...

  • Page 118: Premium Support

    ■ Download the latest product updates and documentation (Customers only) ■ The Gigamon Community is a great way to get answers fast, learn from experts and collaborate directly with other members around your areas of interest. Register today at community.gigamon.com Questions? Contact our Community team at community@gigamon.com.

  • Page 119: Glossary

    GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW Glossary decrypt list need to decrypt (formerly blacklist) decryptlist need to decrypt - CLI Command (formerly blacklist) drop list selective forwarding - drop (formerly blacklist) forward list selective forwarding - forward (formerly whitelist) leader leader in clustering node relationship (formerly master) member node...
  • Page 120 GigaVUE-FM Hardware Appliance Guide for GFM-HW1-FM010 and GFM-HW1-FM001-HW nodecryptlist no need to decrypt- CLI Command (formerly whitelist) primary source root timing; transmits sync info to clocks in its network segment (formerly grandmaster) receiver follower in a bidirectional clock relationship (formerly slave) source leader in a bidirectional clock relationship (formerly master) Glossary...

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