ANZ EFTPOS Quick Reference Manual

EFTPOS
Quick Reference Guide
ANZ Merchant Services Support 1800 039 025
Debit Card Authorisation Centre 1800 039 025
Printer
CHQ (Green)
SAV (Green)
CR (Red)
Paper FEED key
CHIP Card Reader
Purchases
• Swipe or insert Card
• Key in purchase amount and press
• Key in cash out amount (if required) or
• Confirm amount is correct and press
• Select account type: <CHQ> <SAV>
• Select application type*:
or 3 for eftpos CHQ
• Have customer enter their PIN or press
to sign the receipt
• Verify customer's signature
• Press <ENTER> to print customer copy.
*Application type names and order can vary depending on the Card that is used.
Refunds
• Press <ENTER> until the PUR CASH REF screen
appears. Select refund by pressing the
• Swipe EFTPOS & multiPOS merchant card
(Terminal ID Card)
If you have not received this card please contact
ANZ Merchant Services Support on 1800 039 025 for
Manual Processing assistance.
• Enter refund amount, then press
• Confirm amount then press
Last Transaction – Copy
• Press <ENTER> until "SUPERVISOR" screen
• Select Copy <CR>
<ENTER>
<ENTER> to continue
<ENTER>
<CR> or
1 for Visa Debit, 2 for eftpos SAV
<ENTER> for customer
<CR>
key
<ENTER>
<ENTER>
MID
TID
Credit Card Authorisation Centre 1800 999 205
Stationery www.anz.com/merchantconnect or
1800 039 025 (Opt 1, 1)
Magnetic Stripe
Card Reader
CANCEL key (Red)
CLEAR key (Yellow)
ENTER key (Green)
FUNCtion key
CHIP Insert
Card
• Swipe or insert customer's card
• Select account type:
• Select application type*:
SAV 3 eftpos CHQ
or for
• Have customer enter their PIN or press
customer to sign the receipt
• Verify customer's signature
<ENTER>
• Press to print customer copy.
*Application type names and order can vary depending on the Card
that is used.
MAG Stripe Swipe
Card
<CHQ> <SAV> <CR>
or
1 for Visa Debit, 2 for
<ENTER>
eftpos
for