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ANZ POS Plus 2 Quick Reference Manual

Anz pos plus 2 pos system
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ANZ POS Plus™ 2
Quick Reference Guide
ANZ Merchant Services Support
Credit Card Authorisation Centre
Debit Card Authorisation Centre
Stationery www.anz.com/merchantconnect
or1800 039 025 (Opt 1, 1)
Contactless
Card Reader
CANCEL key
CLEAR key
How to process transactions
1800 039 025
1800 999 205
1800 039 025
Magnetic
Stripe Card
Reader
Function key
ENTER key
CHIP Card
Reader
Insert
chip card
Purchases
Initiate transaction via Point of Sale (POS) system
until the EFTPOS screen displays "PRESENT
CARD AMT"
Tap, Insert or Swipe customer's card on "PRESENT
CARD AMT" screen
-
If a contactless card is presented, customer
should tap their contactless card within 4cm of the
terminal screen and follow the terminal prompts
to complete the transaction
display an "APPROVED" or "DECLINED" message.
For Swipe or Insert card processing:
-
select account type:
< — >
for CHQ,
<
or select application type
1
for Visa Debit,
2
3
for eftpos CHQ
Have customer enter their PIN or press
customer to sign the merchant copy if required, then
verify the customer's signature. If it matches with the
signature on the reverse of the customer's card, please
press
<ENTER>
on "SIGNATURE VERIFIED?" screen
<ENTER>
Press
to print customer copy.
Note: This only applies if the total transaction amount is less than or
#
equal to $100.
Note: Application type names and order can vary depending on the
*
Card that is used.
Swipe
magnetic
stripe card
. The screen will
#
>
for SAV or
<
>
for CR
:
*
for eftpos SAV or
<ENTER>
Tap
contactless
card
for

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Summary of Contents for ANZ POS Plus 2

  • Page 1 ANZ POS Plus™ 2 Quick Reference Guide Purchases • Initiate transaction via Point of Sale (POS) system ANZ Merchant Services Support 1800 039 025 until the EFTPOS screen displays “PRESENT Credit Card Authorisation Centre 1800 999 205 CARD AMT” Debit Card Authorisation Centre 1800 039 025 •...
  • Page 2 Transaction will be authorised and a receipt will be printed. Settlement ANZ offers same day settlement, every day. For ANZ business account holders, funds are available on the same day for transactions settled before 9.00pm (Melbourne time). For non-ANZ business account holders, ANZ transfers the funds to the merchant’...
  • Page 3 The terminal will start initialising, taking approx. 1 - 2 enable this method of processing. minutes to complete. If ‘Init Required’ still appears, please call ANZ Merchant Services on 1800 039 025 for further assistance.
  • Page 4 The EFTPOS terminal is not responding when a customer taps their contactless card. Ensure that there is one or more lights illuminated at the top of the ANZ terminal screen. Check that the card presented is a Visa or MasterCard contactless card. If the terminal is still not responding, you can choose to process the Transaction normally by swiping or inserting the customer’s card through the...