ANZ POS Mobile Plus Quick Reference Manual

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ANZ POS Mobile Plus

INSTALLATION

For new terminal installation, please contact your IT support team or Point of Sale (POS) Vendor for new
installation instructions before you follow the below steps.
Please plug in the terminal's base to your POS using either the serial or USB connections. Connect the
base to a power outlet using the provided power cable. Once the terminal is connected to the base and
the base is connected to the POS, please follow the below instructions when installing your terminal:
1
Swipe your EFTPOS Merchant Card.
2
Upon powering the terminal up, the screen will show "ASSOCIATE WITH BASE".
3
Press <FUNC>, 6, 6, 3, 4, <ENTER>, <ENTER>.
4
The terminal screen will show "ASSOCIATING LEAVE ON BASE PLEASE WAIT".
5
Once successfully completed, the screen will show "SUCCESSFUL".
1
3
6
5
4
7
LINKLY SUPPORT
PC EFTPOS provides the software that allows communication between your point of sale software
and the terminal / modem. Their helpdesk is available:
Monday to Friday:
Saturday:
Sunday:
Quick Reference Guide
Contactless Reader
1
Magnetic Stripe
2
2
Card Reader
Function key
3
ENTER key
4
CLEAR key
5
CANCEL key
6
CHIP Card Reader
7
8:30am – 10:00pm (AEST)
10:00am – 5:00pm (AEST)
10:00am – 3:00pm (AEST)
ANZ Worldline Payment Solutions Support
1800 039 025
Credit Card Authorisation Centre
1800 999 205
Debit Card Authorisation Centre
1800 039 025
Stationery
anzworldline.com.au or 1800 039 025
Linkly:
Telephone:
Note: Linkly support is available on public holidays
with the exception of Good Friday, Easter Sunday,
Anzac Day, Christmas Day and Boxing Day.
www.linkly.com.au
02 9998 9800

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Summary of Contents for ANZ POS Mobile Plus

  • Page 1 ANZ POS Mobile Plus Quick Reference Guide INSTALLATION For new terminal installation, please contact your IT support team or Point of Sale (POS) Vendor for new installation instructions before you follow the below steps. Please plug in the terminal’s base to your POS using either the serial or USB connections. Connect the base to a power outlet using the provided power cable.
  • Page 2 HOW TO PROCESS TRANSACTIONS Insert chip card Swipe magnetic stripe card Tap contactless card, smartphone or wearables PURCHASES Initiate transaction via Point of Sale (POS) system until the EFTPOS screen displays “PRESENT CARD AMT”. Tap, Insert or Swipe customer’s card on “PRESENT CARD AMT” screen. - If a contactless card or Smartphone is presented, customer should tap their contactless card or Smartphone within 4cm of the terminal screen and follow the terminal prompts to complete the transaction...
  • Page 3 ANZ Worldline Payment Solutions offers same day settlement, every day.* * For ANZ business account holders, funds are available on the same day for online transactions, processed through the terminal and settled before 09:00 pm (AEST). For non-ANZ business account holders, for online transactions processed through the terminal, ANZ Worldline Payment Solutions will transfer the funds to the merchant’s bank on...
  • Page 4 . Once complete, the terminal will return to the home screen and is ready to process transactions. ^Note: if the screen does not display “Initialising Please Wait”, please contact ANZ Worldline Payment Solutions on 1800 039 025 for further assistance.
  • Page 5 CONTACTLESS PAYMENTS Things you and your staff need to know Below are some steps you can follow to ensure A great payment experience for your customers your staff and customers have a seamless Contactless payments are becoming more and payment experience: more popular.
  • Page 8 Merchant Agreement. Worldline is not an authorised deposit taking institution (ADI) and entry into the Agreement is neither a deposit nor liability of ANZ or any of its related bodies corporate (together “ANZ Group”). Neither ANZ nor any other member of the ANZ Group stands behind or guarantees Worldline.

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