Roborock H7 Faq

Roborock H7 Faq

Handheld cordless vacuum cleaner
Hide thumbs Also See for H7:
Table of Contents

Advertisement

Quick Links

Roborock Handheld Cordless Vacuum
Cleaner H7 FAQ

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the H7 and is the answer not in the manual?

Questions and answers

Summary of Contents for Roborock H7

  • Page 1 Roborock Handheld Cordless Vacuum Cleaner H7 FAQ...
  • Page 2: Table Of Contents

    Roborock Handheld Cordless Vacuum Cleaner H7? ............10 Q: Are there consumable parts in the Roborock Handheld Cordless Vacuum Cleaner Q: Is it normal for there to be a slight smell from the air vent of the Roborock Handheld Cordless Vacuum Cleaner H7? ....................11 Q: Does the Roborock Handheld Cordless Vacuum Cleaner H7 have motor overload protection mechanisms? ......................
  • Page 3 Q: Does the Roborock Handheld Cordless Vacuum Cleaner H7 have a car charger? . 17 Q: Can I store the Roborock Handheld Cordless Vacuum Cleaner H7 in a car trunk? 17 Q: How do I turn off the screen when charging? ............17...
  • Page 4 Q: What does the long strip at the bottom of the Soft Roller Brush do? ....23 Q: Can I clean car interiors with the Roborock Handheld Cordless Vacuum Cleaner H7? Q: Why does the Soft Roller Brush/ Multi-Surface Brush stop rotating automatically?
  • Page 5 Q: The screen doesn't turn on when the charger is connected. What should I do? .. 28 Routine maintenance related ...................... 29 Q: How often does the Roborock Handheld Cordless Vacuum Cleaner H7 have to be maintained? ..........................29 Q: Can I use detergent or disinfectant during routine maintenance and cleaning? ..29...
  • Page 6 Q: Can I use a dishwasher to clean the dust bin, brush heads, rollers, and filters? ..29 Q: How do I clean the Soft Roller Brush when it is tangled with hair? ......29 Q: How do I clean the dust bin when it is tangled with hair? ........29 Q: Can I wash the crevice tool, dusting brush, Multi-Surface Brush, and Soft Roller Brush directly with water? ........................
  • Page 7: Frequently Asked Questions

    Frequently Asked Questions 1. Q: Is it normal to find slight scratches after unpacking? A: The product may have slight scratches caused by bumping during transportation, but we guarantee that every machine we deliver to our customers is brand new and unused. 2.
  • Page 8: Q: Is It Normal For The Bristles On The Floor Brush Roller To Be Slightly Deformed

    3. Q: Is it normal for the bristles on the floor brush roller to be slightly deformed? A: The bristles on the Multi-Surface Brush roller are made of nylon and carbon fiber, which may be slightly deformed when pressured during transportation. They will return to normal after being used or left idle for a period of time and will not affect normal usage or cleaning performance.
  • Page 9: Q: What Does The Gray Filter On Top Of The Red Secondary Separator Do, And Can It Be Washed

    8. Q: What does the gray filter on top of the red secondary separator do, and can it be washed? A: The gray circular filter is the vacuum cleaner's pre-filter. It is used to block fine dust which passed through the secondary separation filter system. It is recommended that you wash it once a month with tap water and dry it before reinstalling to ensure the best performance of the vacuum cleaner.
  • Page 10: Vacuum Cleaner H7

    Q: What are the parameters of the fan used in the Roborock Handheld Cordless Vacuum Cleaner A: The fan used in the Roborock Handheld Cordless Vacuum Cleaner H7 has a rated power of 480 W and a maximum speed of 100,000 rpm, which produces negative...
  • Page 11: Cordless Vacuum Cleaner H7

    Q: What kind of battery does the Roborock Handheld Cordless Vacuum Cleaner H7 use? A: The Roborock Handheld Cordless Vacuum Cleaner H7 uses a high-rate polymer lithium-ion battery pack, with a total of 6 batteries and a capacity of 3610 mAh.
  • Page 12: Q: Can The Roborock Handheld Cordless Vacuum Cleaner H7 Run Continuously? When Active, Will The Machine Run Continuously Even After Releasing The Trigger

    Q: Can the Roborock Handheld Cordless Vacuum Cleaner H7 run continuously? When active, will the machine run continuously even after releasing the trigger? A: Press the main switch on the side of the handle to enter continuous mode and press...
  • Page 13: Q: How Do You Change The Screen Language

    Q: Does the Roborock Handheld Cordless Vacuum Cleaner H7 support the mobile app? A: No, the Roborock Handheld Cordless Vacuum Cleaner H7 does not support the mobile app. Q: How do you change the screen language? A: Press and hold the change mode button for 10 seconds to enter the language selection interface.
  • Page 14: Q: How Do You Turn Off The Vacuum Cleaner

    After 30 more seconds without operation, the machine will automatically turn off. Q: How long is the run time of the Roborock Handheld Cordless Vacuum Cleaner H7? A: In Standard mode, run time is around 45 minutes when using the crevice tool, around 35 minutes when using the Soft Roller Brush and Bed brush, around 30 minutes when using the Multi-Surface Brush.
  • Page 15: H7 Different From Actual Run Time

    As such, there will be errors in the estimated run time and it is for reference only. Q: Why does the run time of the Roborock Handheld Cordless Vacuum Cleaner H7 not meet the standard value when fully charged? A: There are slight differences between each vacuum cleaner, and run time is affected by factors such as operating power and remaining battery.
  • Page 16 Q: How long does it take to charge the Roborock Handheld Cordless Vacuum Cleaner H7? A: It takes about 2.5 hours to charge from 0% to 100%. Battery temperature will be higher after using MAX mode continuously, which will increase charging time. It is...
  • Page 17: Q: Does The Roborock Handheld Cordless Vacuum Cleaner H7 Need To Be Charged For 12 Hours After The First Three Uses

    Vacuum Cleaner H7 need to be charged for 12 hours after the first three uses? A: No, the Roborock Handheld Cordless Vacuum Cleaner H7 uses a high-rate polymer lithium-ion battery pack which can be charged and used anytime. However, there may not be enough power in the machine after production.
  • Page 18: Q: How Do I Turn On The Screen When Charging

    3 months to avoid the battery level being too low, which can affect battery life. Q: Can I vacuum items such as liquids, Coke, peanut butter, or porridge? A: Please do not use the Roborock Handheld Cordless Vacuum Cleaner H7 to vacuum liquids or gooey items. It may cause water damage to the fan.
  • Page 19: Q: What Should I Do If I Accidentally Vacuum Water Or Liquid

    Q: What should I do if I accidentally vacuum water or liquid? A: Please remove the dust bin and cyclone tube parts of the vacuum cleaner and leave the main unit in a cool place to dry. Use water to clean parts such as the dust bin, the red secondary tube, the primary filter, and the rear filter.
  • Page 20: Q: What Can I Clean With The Dusting Brush

    Q: What can I clean with the dusting brush? A: There are soft bristles on the front end of the dusting brush, making it especially suitable for cleaning places that need to be wiped first and then vacuumed, such as curtains, leather sofas, keyboards, and cloth surfaces.
  • Page 21: Q: Why Does The Multi-Surface Brush Stop Rotating Automatically

    Q: Why does the Multi-Surface Brush stop rotating automatically? A: The Multi-Surface Brush is suitable for cleaning short and medium pile carpets, and is not suitable for most long pile carpets. For long pile carpets, use the dusting brush for cleaning.
  • Page 22: Q: Why Is Carpet Pressurization Activated On Hard Floors

    Q: Why is carpet pressurization activated on hard floors? A: There may be debris caught in the roller. Please remove the roller and clean it according to the maintenance instructions in the manual. Q: Why can't debris in corners be cleared when using the Multi-Surface Brush to vacuum debris such as garbage and seed shells? A: The Multi-Surface Brush roller cannot cover corners.
  • Page 23: Q: What Does The Long Strip At The Bottom Of The Soft Roller Brush Do

    A: It is a sealing strip which creates a vacuum when in contact with cloth materials during usage. Q: Can I clean car interiors with the Roborock Handheld Cordless Vacuum Cleaner H7? A: Yes, you can use accessories such as the soft tube, dusting brush, crevice tool, and Soft Roller Brush to clean seats and mats in your car.
  • Page 24: Q: What Does The Black Rubber At The Entrance Of The Suction Port Do

    Q: The air from the air outlet sometimes blows in my direction. Is the air clean? A: The Roborock Handheld Cordless Vacuum Cleaner H7 has two levels of cyclone filtering and three layers of filters, with a filtration efficiency of up to 99.97%. The air at the air outlet is clean.
  • Page 25: Q: How To Use The Magnetic Charging Station

    placed on the charging dock, but they will loosen slightly and become normal after a period of use. Q: How to use the magnetic charging station? A: There is a magnet on the side of the button of the crevice tool, motorized mini-brush ,flex tube ,dusting brush .The magnet of these accessories can be adsorbed on the charging station, and can also be adsorbed on other iron surfaces, such as refrigerators.
  • Page 26: Q: It Is Difficult To Push The Soft Roller Brush. What Should I Do

    3. Q: The Soft Roller Brush/ Multi-Surface Brush often stops rotating. What should I do? A: The Soft Roller Brush and Multi-Surface Brush have overcurrent and overheat protection functions. When resistance is too high, it will stop running to prevent danger. Please remove and clear entangled debris on both sides of the brush head to lower rotation resistance to avoid overcurrent shutdown.
  • Page 27: Q: The Vacuum Cleaner Is Not Working. What Should I Do

    the dusting brush instead. 5. Q: The vacuum cleaner is not working. What should I do? A: Please check the screen to confirm the battery level of the vacuum cleaner. If there is a low battery reminder or the screen does not turn on, you should charge it immediately to avoid damage to the battery.
  • Page 28: Q: The Charging Stand Cannot Charge The Machine. What Should I Do

    cannot be charged normally. Q: The charging stand cannot charge the machine. What should I do? A: Please check if the charging stand socket is properly inserted, wipe the charging contacts and electrode on the bottom of the stand, and remove dust from the charging socket of the machine.
  • Page 29: Routine Maintenance Related

    Routine maintenance related 1. Q: How often does the Roborock Handheld Cordless Vacuum Cleaner H7 have to be maintained? A: Under normal use, it is recommended that you empty the dust bin once a week, clean the pre-filter and rear filter once a month, and clean the Soft Roller Brush and Multi- Surface Brush roller once a month.
  • Page 30: Q: Can I Wash The Crevice Tool, Dusting Brush, Multi-Surface Brush, And Soft Roller Brush Directly With Water

    6. Q: Can I wash the crevice tool, dusting brush, Multi-Surface Brush, and Soft Roller Brush directly with water? A: The crevice tool and dusting brush can be washed directly. The Soft Roller Brush and Multi-Surface Brush contain a motor and cannot be washed directly with water. However, the roller can be removed from the Soft Roller Brush for cleaning and washing.
  • Page 31: Q: The Vacuum Cleaner Vibrates Slightly When First Switched On, But It Doesn't Start Properly. After Several Attempts, A Blockage Error Is Displayed. What Should I Do

    Q: The vacuum cleaner vibrates slightly when first switched on, but it doesn't start properly. After several attempts, a blockage error is displayed. What should I do? A: It may be that the temperature of the vacuum cleaner is too low for it to start properly. Please leave it at room temperature for a while before using it.

Table of Contents