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Roborock S7
Robotic Vacuum Cleaner User Manual
Read this user manual carefully before using this product and
store it properly for future reference.
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Table of Contents
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Summary of Contents for Roborock S7
- Page 1 Roborock S7 Robotic Vacuum Cleaner User Manual Read this user manual carefully before using this product and store it properly for future reference.
- Page 2 Contents Safety Information Roborock Robotic Vacuum Cleaner Troubleshooting Product Overview Installation Connect to the App Instructions Routine Maintenance Basic Parameters Errors Common Issues EU Declaration of Conformity WEEE Information Warranty Information...
- Page 3 Safety Information Restrictions This product is designed for indoor floor cleaning only, do not use it outdoors (such as on an open-ended terrace), on any surface other than the ground (such as a sofa), or in any commercial or industrial environment. Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, or on top of furniture.
- Page 4 Safety Information This product can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.
- Page 5 Do not charge non-rechargeable batteries. For the purposes of recharging the battery, only use the detachable supply unit roborock CDZ11RR or CDZ12RR provided with this product. Do not dismantle, repair or modify the battery or charging dock. Keep the charging dock away from heat (such as radiators).
- Page 6 Safety Information If placing the robot into storage, charge it fully and turn it off before placing it in a cool dry place. Recharge it at least every three months to prevent the battery over discharging. To satisfy RF exposure requirements, a separation distance of 20 cm or more should be maintained between this device and persons during device operation.
- Page 7 Roborock Robotic Vacuum Cleaner Troubleshooting Name Troubleshooting Problem listed in the User Manual Robot The product cannot be powered on The main brush, side brush, fan, or main wheels do not work Charging dock The robot does not receive power...
- Page 8 Product Overview Robot Status Indicator Light White: Vacuuming Blue: Vacuuming and mopping Orange: Alert Green: Docking/Recharging Dock Press to return to the dock Clean/Power Power Indicator Press to clean White: Battery level ≥ 20% Press and hold to Red: Battery level < 20% turn on/off Breathing: Charging or starting up...
- Page 9 Product Overview Parts List Charging Dock VibraRise Mop Cloth Mount Power Cable VibraRise Mop Cloth...
- Page 10 Robot Dustbin Filter Cover WiFi Indicator System Reset Dustbin Latch Note: Remove this piece if using Filter Cover Latch the Roborock Auto-Empty Dock. Available for purchase separately. Visit www.roborock.com for details. Water Tank Washable Filter VibraRise Mop Cloth Mount Air Vent...
- Page 11 Product Overview Robot and Sensors Wall Sensor Dock Locator Cliff Sensors Carpet Sensor Bumper Omni-Directional Wheel Charging Contacts LiDAR Sensor Side Brush Main Wheel Vertical Main Brush Bumper Main Brush Cover Latch Water Tank Latch...
- Page 12 Product Overview VibraRise Module Water Tank Stopper Water Filter Water Tank Latch Electric Water Tank Mop Cloth Attachment Slot Vibration Module Mop Cloth Mount Latch VibraRise Mop Cloth Mount Attachment Area VibraRise Mop Cloth...
- Page 13 Product Overview Charging Dock Charging Dock Power Indicator Dock Location Beacon Charging Contacts Power Socket Electrode Brushes...
- Page 14 Installation Important Tidy cables and loose items from the ground and move any If using this robot in a raised area, always use a secure physical unstable, fragile, precious, or dangerous objects to prevent barrier to prevent accidental falls that may result in personal personal injury or property damage due to things becoming injury or property damage.
- Page 15 Installation Position the charging dock Secure the charging dock with the adhesive tape Keep the Charging Dock on a level surface, flat against a wall. Connect the power cable to the Charging Dock and tidy cables Wipe the floor of the area where the charging dock will be from the floor.
- Page 16 Installation Power on and charge the robot Mopping the floor Press and hold the button to power on the robot. When Note: To prevent excessive buildup of dirt on the mop, floors should be vacuumed at least three times before the first mopping cycle. the power light goes on, place it on the dock to charge.
- Page 17 Installation 3. Reinstall the water tank 5. Install the VibraRise mop cloth mount Slide the water tank along the grooves until you hear it click in Slide the VibraRise mop cloth mount along the bottom of the place. water tank until you hear it click in place. Click Click Click...
- Page 18 Installation 6. Remove the VibraRise mop cloth mount WARNING After returning to the dock, remove the VibraRise mop cloth Risk of injury. Do not place your finger between VibraRise mop mount by pressing both side latches and sliding back. cloth mount and water tank. Note: Wash the VibraRise mop cloth after each use, and regularly empty the water tank of unused water.
- Page 19 Connect to the App This robot supports both Roborock and Xiaomi Home apps. Choose the one that best meets your needs. Download the app 1. Search for “Roborock” in the App Store or Google Play or 2. Search for “Xiaomi Home” in the App Store or Google Play or scan the QR code to download and install the app.
- Page 20 Connect to the App Reset WiFi Add device 1. Open the upper cover and find the WiFi indicator. On the app homepage, tap “+” in the top right corner and 2. Press and hold the buttons until you hear the follow the prompts to add a device.
- Page 21 Instructions On/Off Note: Cleaning cannot start if the battery level is too low. Allow the robot to charge before start- ing cleanup. Press and hold the button to turn on the robot. The power in- Before cleaning, tidy cables (including the charging dock power cable) and fragile items dicator will turn on, and the robot will enter standby mode.
- Page 22 Instructions Spot Clean Refilling the Water Tank or Cleaning the VibraRise Mop Cloth Press to start Spot cleaning. Area: 1.5m (4.9ft) square centered on the robot. To add water or clean the VibraRise mop cloth, press any button to stop the robot and remove the mopping module. After adding water or cleaning the VibraRise mop cloth, reinstall the mopping 1.5m module and press the...
- Page 23 Instructions Charging Selective Room Cleaning The robot will return to the charging dock automatically after fin- The robot will clean the areas selected in the app. ishing. If it is paused, press the button to send it to the charg- ing dock.
- Page 24 Instructions Scheduled Cleaning Firmware Updates Set cleaning schedules, and at the defined times, the robot will Use the app to update the robot firmware. Update when the robot clean and return to the dock. is on the charging dock and has at least 20% battery power. The power indicator will flash white quickly during the update.
- Page 25 Routine Maintenance To maintain optimum performance, maintain the robot according to the following guidelines: Maintenance Replacement Part Maintenance Method Frequency Frequency Omni-Directional Use a screwdriver or similar tool to pry out the axles. As required Wheel Rinse, allow to dry and press the wheel back in place. Rotate the fasteners of the main brush caps in the unlocking direction and take them down.
- Page 26 Routine Maintenance Main Brush 1. Turn the robot over, then unlatch and remove the main brush cover. Main brush cover Latch Main brush Main brush bearing Main brush cap 2. Take out the main brush, then remove and clean the bearings.
- Page 27 Routine Maintenance 3. Remove the main brush cap, rotating in the unlock direction. After cleaning, reattach it turning in the lock direction. Note: Use a wet cloth to wipe the main brush. Dry thoroughly before use while avoiding direct exposure to the sun. Do not use corrosive detergent or disinfectant to clean the main brush.
- Page 28 Routine Maintenance Omni-Directional Wheel 1. Use a small screwdriver or similar tool to pry out the axles and 2. Rinse the wheel and axle to remove any hair or dirt. remove the wheel. 3. Dry and reattach the wheel, pressing it firmly in place. Note: The omni-directional wheel bracket cannot be removed.
- Page 29 Routine Maintenance Main Wheels Dustbin Use a soft dry cloth to wipe and clean the main wheels. 1. Open the top cover of the robot and remove the dustbin.
- Page 30 Routine Maintenance 2. Open the lid and empty the dustbin. 3. Fill it with clean water and close the lid. Gently shake the dust- bin, then pour out the dirty water. Note: To prevent blockage, only use fresh water without cleaning liquid. 4.
- Page 31 Routine Maintenance Washable Filter 3. Leave the filter to dry thoroughly before reinstalling it. 1. Open the filter cover and remove the filter. Note: Use an alternate filter if necessary. 2. Rinse repeatedly and tap the filter frame to remove as much dirt as possible.
- Page 32 Routine Maintenance Water Tank 1. Open the water tank and fill it with clean water. 3. Pour out dirty water. 2. Close up the water tank and shake it gently.
- Page 33 Routine Maintenance VibraRise Mop Cloth Robot Sensors 1. Remove the VibraRise mop cloth from the VibraRise mop cloth Use a soft dry cloth to wipe and clean all sensors, including: mount. 1. The dock locator. 2. The wall sensor. 3. The carpet sensor. 4.
- Page 34 Routine Maintenance Charging Contact Areas Battery Use a soft dry cloth to wipe the charging contacts on the charging The robot is equipped with a high-performance lithium-ion re- dock and the robot. chargeable battery pack. To maintain battery performance, keep the robot charged.
- Page 35 Basic Parameters Robot Charging Dock Model roborock S7 Model CDZ11RR or CDZ12RR Dimensions 353×350×96.5mm Dimensions 151×130×98mm Battery 14.4V/5200mAh lithium battery Rated Power Weight Approx. 4.7kg Rated Input 100-240VAC Wireless Connection WiFi Smart Connect Rated Output 20VDC 1.2A Rated Input 20VDC 1.2A...
- Page 36 Errors If an error occurs while the robot is cleaning, the power indicator will flash red quickly, and a voice alert will sound. Refer to the following table for troubleshooting. 1. After resolving any of the following errors, relocate your robot and restart cleaning. 2.
- Page 37 Cannot cross carpet. Move robot across carpet and restart. Internal error. Reset the robot. Note: A system reset may resolve some problems. If the problem persists after using the recommendations in the table above, please email our after-sales service team: US/Non-Europe Support: support@roborock.com Europe Support: support@roborock-eu.com...
- Page 38 Abnormal WiFi connection. Reset the WiFi, download the latest mobile app, and retry. Unable to connect to WiFi The current Roborock robot is not supported. You can find supported models in the app. Unable to connect to WiFi abruptly. There may be an error with your router settings.
- Page 39 Common Issues Problem Solution The dustbin is full and needs emptying. Poor cleaning ability or dust falling out The filter is blocked and needs cleaning. The main brush is jammed and needs cleaning. Keep the robot charged. Scheduled cleaning can only begin when the battery level is Scheduled cleaning is not working above 20%.
- Page 40 EU Declaration of Conformity Hereby we: Name of manufacturer Beijing Roborock Technology Co., Ltd. Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, Address No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA declare that this DoC is issued under our sole responsibility and that the products:...
- Page 41 EU Declaration of Conformity are in conformity and verified through testing with the provision of the following EU directives: Article 3.1 a): Safety and Health 1. EN 60335-1:2012 + A11:2014 + AC:2014 + A13:2017+A1:2019 + A14:2019 + A2:2019 2. EN 60335-2-2:2010 + A11:2012 + A1:2013 3.
- Page 42 EU Declaration of Conformity are in conformity and verified through testing with the provision of the following EU directives: 1. EN 60335-1:2012 + A11:2014 + AC:2014 + A13:2017 +A1:2019 + A14:2019 + A2:2019 Low Voltage Directive 2014/35/EU 2. EN 60335-2-29:2004 + A2:2010 + A11:2018 3.
- Page 43 WiFi Specification Service Protocol Frequency Range Max. Output Power WiFi 802.11b/g/n 2400-2483.5 MHz ≤ 20dBm Laser Safety The laser distance sensor of this product meets the standards for Class 1 Laser Products in IEC 60825-1:2014 and will not generate hazard- ous laser radiation.
- Page 44 WEEE Information Correct Disposal of this product . This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.
- Page 45 Warranty Information The warranty period depends on the laws of the country in which the product is sold, and the warranty is the responsibility of the seller. The warranty only covers defects in material or workmanship. The repairs under warranty may only be carried out by an authorized service centre. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted.
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Questions and answers
I took the machine apart to clean all the hair from my dogs. Now I cannot find how to plug in the battery
i keep getting wall sensor dirty notifications even tough I cleaned them and they were very fine, then wouldn't connect tot the internet or if it did didn't stay connected then lastly unit temp protection error. The battery was at 100% and hadn't been running at all before this error. What might be going on?
Wall sensor dirty notifications can be caused by dirt on the wall sensor, which should be wiped with a soft dry cloth. Internet connection issues may occur due to WiFi being disabled, poor WiFi signal, or an abnormal WiFi connection, which can be resolved by resetting the WiFi, moving the robot to a better signal area, or updating the mobile app. Unit temperature protection errors may happen when the battery temperature is abnormal, requiring a wait for it to return to normal before use.
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What level of WiFi S7 use? 5G or 2G
The Roborock S7 supports 2G WiFi. It does not support 5G WiFi.
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