Troubleshooting - Gio Electric ITALIA-MK Owner's Manual

Troubleshooting

Issue
No power / no lights
Power ON but scooter doesn't
run
Charger not working
Battery not charging
Reduced running distance
Scooter doesn't stop when
applying brakes
In the event that you are having difficulty with your scooter outside of these issues or
these solutions are not correcting your issue please contact a technician at GIO
customer service.
Possible Cause
Ignition Key "OFF"
On/Off Switch "OFF"
Fuse
Battery not connected
Battery needs charging
Loose or damaged wiring
Brakes safety switch is engaged
Throttle connection
Battery not connected properly
Battery low
Wires to controller loose
Wires to motor loose
Defective controller
Defective motor
No voltage in power outlet
Charger damaged/defective
Charger damaged/defective
Battery not connected properly
Battery not fully charged
Brakes making contact when not
applied
Tire pressure low
Battery at end of lifetime
Brakes not correctly adjusted
Brake cable loose
Solution
Turn to "ON"
Turn to "ON"
Check Fuse
Ensure battery properly
connected
Charge battery
Check connections between
ignition, battery etc.
Check that brake levers are
released/not applied.
Check throttle wires for proper
connection
Check and connect both battery
packs, fuse, etc.
Charge battery
Check and reconnect wires
Check and reconnect wires
Replace controller
Replace motor
Check wall outlet, use an
alternate outlet
Replace charger
Replace charger
Check and connect both battery
packs, fuse, etc.
Charge battery
Adjust brakes
Inflate to correct pressure
Replace battery
Adjust brakes
Place brake cable in proper
position
15