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Troubleshooting
If the projector appears to be operating erratically, try to diagnose and correct the problem using the following guide. If
the problem still persists, consult with qualified Sony personnel.
Power
Symptom
Power is not turned on.
Picture
Symptom
No picture.
Color balance is incorrect. Incorrect input source mode is selected.
The picture is too dark.
On-screen display does
not appear.
Remote Commander/SRX Controller
Symptom
The SRX Controller does
not start.
The Remote Commander
does not work.
32
GB
Troubleshooting
Cause
The main power is turned off.
The projector and a computer for
controlling the projector are disconnected.
The cooling unit is detached.
Cause
Cables are disconnected.
Input selection is not correct.
The picture is cut off.
Ambient temperature is high.
Contrast and brightness has not been
adjusted properly.
Lamp mode is not properly selected.
OSD OFF button has been clicked.
Cause
The projector and a computer for
controlling the projector are not properly
connected.
The remote control detector has been
removed.
The batteries are dead.
Remedy
Set the power switch on the projector to the upper position (pages
22 and 23).
Connect the projector and a computer properly (page 17).
Consult with qualified Sony personnel after the second time.
Remedy
Check that the proper connection has been made (page 19).
Select the input source correctly in the SCREEN CONTROL
window (page 23).
Click the MUTING OFF or CUT OFF ON button in the SCREEN
CONTROL window (page 24), or press the MUTING button on
the Remote Commander (page 22).
Reduce the room temperature so that it becomes within the
operating temperature (5–35°C).
Set "Signal Mode" of "Input Source" in the SCREEN CONTROL
window correctly (page 26).
Adjust the contrast or brightness in the PICTURE CONTROL
window (page 27), or adjust them using the CONTR or BRIGHT
button on the Remote Commander (page 12).
Set "LAMP POWER" or "LAMP SELECT" in the
INSTALLATION window correctly. (page 28)
Click the OSD ON button in the SCREEN CONTROL window
(page 11).
Remedy
Check that the proper connection between the projector and a
computer has been made (page 17).
Consult with qualified Sony personnel.
Replace with new batteries.
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