BMPRO THOR RVMASTER Owner's Manual
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BMPRO THOR RVMASTER Owner's Manual

BMPRO THOR RVMASTER Owner's Manual

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OWNER'S MANUAL
RVMaster
POWERED BY
TEAMBMPRO.COM

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Herman Loftis
May 12, 2025

how to reboot rvmaster

0
Rocky Klein
March 24, 2025

I have bm pro controller in my Thor Gemini TW. The controller battery has failed. If I put a new controller in will it automatically run all the same rv features

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Summary of Contents for BMPRO THOR RVMASTER

  • Page 1 OWNER’S MANUAL RVMaster POWERED BY TEAMBMPRO.COM...
  • Page 3 To learn more about the BMPRO range of products, please visit our website teambmpro.com TEAM BMPRO...

  • Page 4: Safety Precautions

    SAFETY PRECAUTIONS Please read the Safety Precautions before installing or using the RVMaster. Be sure to observe all precautions without fail. Failure to observe these instructions properly may result in personal damage, or personal injury which depending on the circumstances may be serious and cause loss of life. WARNING Correct installation is the most critical factor in ensuring the safe use of the RVMaster.

  • Page 5: Information For The User

    This device must accept any interference received, including that may cause undesired operation WARNING Any changes or modification not expressly approved by BMPRO could void compliance of the product and the user’s authority to operate this equipment. Le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de...

  • Page 6: Table Of Contents

    CLEARING THE NODE ..... . 16 CONNECTING TO THE BMPRO CLOUD (IF EQUIPPED) ..18 WINEGARD .
  • Page 7 OPERATING THE RV FROM THE RVMASTER APP ... 24 RVMASTER APP HOME SCREEN ....24 TANKS SCREEN .

  • Page 8: About The Rvmaster

    ABOUT THE RVMASTER The RVMaster brings smart home technology to your RV, taking control and management of your RV to new horizons! CONTROLLER The Controller is a sleek, wall-mounted controller that gives you the freedom to monitor and control multiple RV functions, all from one convenient location in your RV.

  • Page 9: Rvmaster System Diagram

    RVMASTER SYSTEM DIAGRAM...

  • Page 10: Controller

    Figure 1: The Controller CONTROLLER TOUCHSCREEN CLOUD ICON Appears only if the Controller is logged in to the BMPRO cloud. WARNING ICON Appears if the power cord has been connected to a faulty power source. Tap the icon for more information.
  • Page 11 RECENT APPLICATIONS BUTTON Display a list of recently used/background applications on the tablet. RESET PIN HOLE To reset the Controller. Reset the Controller by inserting, for example a paper clip, in the reset pin hole. CONTROL PANEL (MODEL DEPENDENT) To provide quick access to lights and motor operation while the Controller is starting up.

  • Page 12: Menu Functions (Model Dependent)

    MENU FUNCTIONS (MODEL DEPENDENT) The menu functions on the Control Panel allows you to operate various motors, quickly turn power off to loads and pair to or clear the Node. Awnings Navigate to the desired awning, then press EXT or RET to operate.

  • Page 13: Connecting To The Internet

    CONNECTING TO THE INTERNET The Controller has Wi-Fi capabilities to connect to the internet and download the latest app updates. For more information, see FAQs and Troubleshooting. UPDATING THE CONTROLLER To automatically receive the latest updates for the RVMaster App, connect your Controller to the internet and log in to your Google account.

  • Page 14: The Rvmaster App

    THE RVMASTER APP Download the RVMaster App and enjoy the freedom to monitor and operate your RV’s on-board features and accessories, on-the-move, from your own smartphone or tablet. COMPATIBLE DEVICES The RVMaster App is compatible with Android 4.4 or later and iOS 11 or later. PAIRING TO THE NODE Pairing your Controller or your own smartphone or tablet to the Node is done in two easy steps.
  • Page 15 While the Node can be paired to a total of four devices (including the Controller), you can only pair one device at a time to the Node. Using the < or > button on the Controller, navigate to the ‘PA’ menu item. Figure 2: Use <...

  • Page 16: Clearing The Node

    Congratulations, you are now connected! Figure 4: Once connected, the RVMaster App will return to the Home Screen If you are having trouble connecting, see FAQs and Troubleshooting for more help. CLEARING THE NODE The Node can pair to a total of four devices, the Controller plus three other smartphones or tablets.
  • Page 17 To clear the Node of all previously paired devices: Go to the RVMaster App General Settings and press Bluetooth Connection. Press Unpair to unpair the Controller from the Node. Figure 6: Unpair the Controller and Node Navigate to the ‘PA’ function on the Controller display. Press and hold the EXT button for approximately 10 seconds until the number 1 scrolls across the Controller display.

  • Page 18: Connecting To The Bmpro Cloud (If Equipped)

    Connection. Press Create account. Figure 8: Create a BMPRO account or Log in if you already have one Enter your Full name, Email address and a password of your choice. Remember to keep your password in a safe place and only share details with others if you want them to access and control your RV.
  • Page 19 An email will be sent to your account to verify your email address. Click on the link provided in the email to complete verification. Now connect your smart device using your BMPRO account details to get started. Figure 10: Account Created Cloud Control To control the RV from cloud, launch the APP on your smart device.
  • Page 20 Enter the same email address and password used in the last step and press Log in. SUCCESS! Figure 12: Entering username and password in the RVMaster App Remotely monitor and control features while in cloud control. For your safety and the prevention of unintentional damage, the motor controls and the water pump ON switch are not controlled from the cloud.
  • Page 21 Account Not Verified If the email address was not verified, a message will appear. Press RESEND VERIFICATION EMAIL to complete the email verification process. Forgot Your Password If you forgot the Cloud account password, press Forgot your password in the login page, enter your email address and press SEND EMAIL.

  • Page 22: Winegard

    WINEGARD To set up Winegard: Go to the Settings menu. Select Winegard Settings Logging into Winegard network Press the search button to search for the available networks. Select the desired network and enter the password or enter the network name and password.
  • Page 23 Winegard Status The current status of the Winegard is displayed on the Winegard tile in the General Settings area. 9 SETUP: This is seen when no Winegard network has been connected   previously. Press the tile to connect to a Winegard network. 9 UNAVAILABLE: This means that the Winegard network is not available and  ...

  • Page 24: Operating The Rv From The Rvmaster App

    OPERATING THE RV FROM THE RVMASTER APP WARNING Available features on the RVMaster App may vary according to the model of your recreational vehicle. RVMASTER APP HOME SCREEN The RVMaster App home screen provides a general overview of the key features of your RV.

  • Page 25: Tanks Screen

    TANKS SCREEN Control water pumps, and turn water heaters and tank line heaters on and off from the Tanks screen. If equipped, water heaters can be used with electricity or gas, either independently or together. If a fault is detected with a water heater, a warning sign will appear. Information about the fault will be displayed in the RVMaster App.

  • Page 26: Motors Screen

    MOTORS SCREEN WARNING Before operating any motors, ensure that the area is free from obstacles and other hazards. Please ensure that any persons near the RV are free from danger of any moving parts. The motor screen provides access to operate any slides, awnings, bed-lifts or jacks available in the RV.
  • Page 27 Slide outs in 2022 model year RVMaster units will only operate when the engine is on and the park brake is applied. This safety feature is designed to prevent unwanted battery discharge. All other motors will continue to be locked out whenever the ignition is on. Figure 19: Slide outs locked as engine is off or park break is not applied.
  • Page 28 Only one motor may be operated at a time. Once a motor is in operation, motor control will be disabled in any other device running the RVMaster App. To use motors from your own device, you need to swipe to unlock the motors screen.

  • Page 29: Climate Screen (Model Dependent)

    CLIMATE SCREEN (MODEL DEPENDENT) You can control the temperature of your RV from the climate screen. Choose from Cool, Cool Auto or Heat to adjust temperature between 32°F to 90°F (0°C to 32°C). Cool will continuously run the fan. Cool Auto cycles the fan on and off with the compressor in order to achieve the target temperature.

  • Page 30: Lights Screen

    LIGHTS SCREEN Turn lights on and off, and if available, adjust light brightness. Figure 23: Lights Screen ENERGY CENTER Monitor coach and/or chassis voltages and gas consumption. If no coach and chassis batteries are connected, the RVMaster App will monitor the system voltage of the Node.
  • Page 31 If the Generator Status (applies only to gas generators, and not to diesel generators) indicates a fault: Press the Start Generator button. Fix the fault with the generator. Press the Stop Generator button. If the fault has been fixed, when you next turn the generator on from the RVMaster App, the Generator Status will display “No fault”.
  • Page 32 Energy Settings Press Energy Settings to set the parameters to control AGS usage. USE AGS TO SUPPORT Choose if AGS is to support battery levels, climate or both. BATTERY LEVELS Nominate the battery voltage (min) level which automatically starts battery charging from the generator.

  • Page 33: Solar Controller

    SOLAR CONTROLLER When solar is connected to a compatible RVC controller, the Solar Controller screen allows you to view the status of any connected solar panels. FIGURE 27: Solar Controller Screen Solar Controller This section displays the input voltage and current from the solar panel and the output voltage and current of the battery.

  • Page 34: Fans And Vents Screen

    FANS AND VENTS SCREEN Turn kitchen and bathroom fans on and off, and if available, operate any bathroom and kitchen vents. Figure 28: Fans and Vents Screen...

  • Page 35: General Settings

    Use General Settings to: 9 Check the Bluetooth Connection between the Node and Controller.   9 Log in to the BMPRO Cloud using a Remote Connection.   9 Enter the Winegard network name and password to connect to the internet.
  • Page 36 9 View information About SYSTEM: all about the RVMaster system, Node   firmware version, RVMaster App version, etc. 9 Access BMPRO’s Privacy Policy.   9 Set your unit Preferences for temperature and pressure.   Solar Controller Settings The Solar Controller Settings are used to configure the Solar Controller to your liking.
  • Page 37 DISPLAY SOLAR CONTROLLER Allows you to toggle Solar Controller information to be hidden if you do not want it to be displayed in the App. If Solar Controller information is hidden, you can toggle it to be displayed. OPERATING STATUS Displays the current operating status of the Solar Controller.

  • Page 38: Node

    NODE FIRMWARE UPDATES The Node will receive updates over-the-air, meaning you will always get the latest feature updates immediately, without needing to bring your RV to your local RV dealer. WARNING To keep the Node updated, make sure that the Controller is connected to the internet. When there is an update to the Node it will begin updating immediately.

  • Page 39: Switch

    SWITCH The Switch is an optional wall switch available in three types of configurations to suit your RV. The Switch communicates by Bluetooth to the Node to provide additional control of RV features and accessories. Any Switch installed in your RV will have been paired to the Node at the factory and is ready to use immediately.
  • Page 40 To replace the battery, unclip the Switch button pad. You may need a flathead screwdriver or similar to pry open the Switch button pad, and to remove the battery from the battery holder. Insert the new battery in the battery holder with the positive side facing up. Figure 33: Accessing the battery in the Switch...

  • Page 41: Faqs And Troubleshooting

    FAQS AND TROUBLESHOOTING Need more help troubleshooting your RVMaster? Email our customer service team at service@teambmpro.com CONTROLLER AND APP Does the Controller connect to Wi-Fi? Yes, the Controller can connect to your local Wi-Fi network: Press the Main screen icon to return to the Controller main screen.
  • Page 42 I’ve left my RV on for a few days; now the screen on my Controller is blank and I can’t use the RVMaster App? The Controller will go to sleep if it has been left on for more than 48 hours and not been used in that time.
  • Page 43 Press to take the RVMaster out of standby mode and begin using the RVMaster App. Figure 37: Press 1 to use the RVMaster...
  • Page 44 I’ve launched the RVMaster App on my Controller but the app is not starting? If booting the RVMaster and the RVMaster App is then launched, wait three minutes for the Node to communicate to the Controller and for the app to start. If the RVMaster App still has issues starting and is frozen on the logo page, clear the app data on the Controller then relaunch the app.
  • Page 45 Press Clear Data and press OK at the prompt to clear the RVMaster App data. Return to the Main screen and relaunch the RVMaster App. Figure 40: Clear RVMaster App data I am receiving a shore power fault message, what do I do? If the Node has been connected to a faulty power source, the following error message will display on the Controller or RVMaster App: SHORE POWER FAULT! The power cord has been connected to a faulty power...

  • Page 46: Pairing With The Node

    PAIRING WITH THE NODE I tried pairing my smartphone to the Node but it didn’t connect? If pairing failed try the following before attempting to pair your smartphone again: Toggle the smartphone’s Bluetooth off and on. Restart the RVMaster App. Cycle power to the Node off and on by disconnecting RV shore power or if available in your RV, cycling the battery isolation switch off and on.

  • Page 47: Switch

    SWITCH I’ve replaced the Switch in my RV, but it doesn’t work? You need to pair the Switch to the Node before you can use the switch. The Switch is paired to the Node in four steps: Using the < or > buttons on the Controller, navigate to the ‘PA’ menu item. Figure 41: Use <...

  • Page 48: Specifications

    SPECIFICATIONS Node Specifications Input Voltage Range 8V-15V DC Ambient Temperature -4°F to 140°F (-20°C to 60°C) IP Rating IP20 FCC 47 CR15.109, CAN ICES-3 (B) / NMB-3 (B), IEC 61000-4-2 Approvals Level III, IEC60068-2-27 Table A.1, IEC 60068-2-64 Spectrum A.3 Category 1 Controller Specifications Input Voltage Range...

  • Page 50: Limited Warranty Terms And Conditions

    •  BMPRO will not be liable for any costs, charges or expenses incurred in the process of returning a product to initiate a warranty claim.
  • Page 52 BMPRO TEAM service@teambmpro.com BMPRO Unit 1, 821 E Windsor Ave, Elkhart IN 46514 USA .COM teambmpro.com...

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