BMPRO THOR RVMASTER Owner's Manual
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BMPRO THOR RVMASTER Owner's Manual

BMPRO THOR RVMASTER Owner's Manual

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OWNER'S MANUAL
RVMaster
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L Bledsoe
January 26, 2025

We cannot access our account, so how do we reset and start over

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1 comments:
Mr. Anderson
February 10, 2025

The provided context does not contain information on resetting a BMPRO THOR RVMaster account.

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Summary of Contents for BMPRO THOR RVMASTER

  • Page 1 OWNER’S MANUAL RVMaster Powered by TEAMBMPRO.COM...
  • Page 3 To learn more about the BMPRO range of products, please visit our website teambmpro.com team bmpro...

  • Page 4: Safety Precautions

    Safety Precautions Please read the Safety Precautions before installing or using the RVMaster. Be sure to observe all precautions without fail. Failure to observe these instructions properly may result in personal damage, or personal injury which depending on the circumstances may be serious and cause loss of life. WARNING Correct installation is the most critical factor in ensuring the safe use of the RVMaster.

  • Page 5: Information For The User

    This device must accept any interference received, including that may cause undesired operation WARNING Any changes or modification not expressly approved by BMPRO could void compliance of the product and the user’s authority to operate this equipment. Le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de...

  • Page 6: Table Of Contents

    ....16 CONNECTING TO THE BMPRO CLOUD (IF EQUIPPED) ..18 OPERATING THE RV FROM THE RVMASTER APP ... 22 RVMASTER APP HOME SCREEN .
  • Page 7 RVMASTERNODE......32 FIRMWARE UPDATES ..... . 32 RVMASTERSWITCH.

  • Page 8: About The Rvmaster

    About the RVMaster The RVMaster brings smart home technology to your RV, taking control and management of your RV to new horizons! RVMASTERCONTROLLER The RVMasterController is a sleek, wall-mounted controller that gives you the freedom to monitor and control multiple RV functions, all from one convenient location in your RV.

  • Page 9: Rvmaster System Diagram

    RVMASTER SYSTEM DIAGRAM...

  • Page 10: Rvmastercontroller

    Figure 1: The RVMasterController RVMASTERCONTROLLER TOUCHSCREEN CLOUD ICON Appears only if the RVMasterController is logged in to the BMPRO cloud. WARNING ICON Appears if the power cord has been connected to a faulty power source. Tap the icon for more information.
  • Page 11 RESET PIN HOLE To reset the RVMasterController. Reset the RVMasterController by inserting, for example a paper clip, in the reset pin hole. CONTROL PANEL To provide quick access to lights and motor operation while the RVMasterController is starting up. Any button press on the Control Panel will turn the tablet on if it has turned off. LIGHTS Turn lights on and off for your: Living Room...

  • Page 12: Menu Functions

    MENU FUNCTIONS The menu functions on the Control Panel allows you to operate various motors, quickly turn power off to loads and pair to or clear the RVMasterNode. Awnings Navigate to the desired awning, then press EXT or RET to operate. Bunk-Lifts Navigate to the desired bunk-lift, then press EXT or RET to operate.

  • Page 13: Connecting To The Internet

    CONNECTING TO THE INTERNET The RVMasterController has Wi-Fi capabilities to connect to the internet and download the latest app updates. For more information, see FAQs and Troubleshooting. UPDATING THE RVMASTERCONTROLLER To automatically receive the latest updates for the RVMaster App, connect your RVMasterController to the internet and log in to your Google account.

  • Page 14: The Rvmaster App

    The RVMaster App Download the RVMaster App and enjoy the freedom to monitor and operate your RV’s on-board features and accessories, on-the-move, from your own smartphone or tablet. COMPATIBLE DEVICES The RVMaster App is compatible with Android 4.4 or later and iOS 11 or later. PAIRING TO THE RVMASTERNODE Pairing your RVMasterController or your own smartphone or tablet to the RVMasterNode is done in two easy steps and the RVMaster App will guide you...
  • Page 15 While the RVMasterNode can be paired to a total of four devices (including the RVMasterController), you can only pair one device at a time to the RVMasterNode. Using the < or > button on the RVMasterController, navigate to the ‘PA’ menu item.

  • Page 16: Clearing The Rvmasternode

    Congratulations, you are now connected! Figure 4: Once connected, the RVMaster App will return to the Home Screen If you are having trouble connecting, see FAQs and Troubleshooting for more help. CLEARING THE RVMASTERNODE The RVMasterNode can pair to a total of four devices, the RVMasterController plus three other smartphones or tablets.
  • Page 17 To clear the RVMasterNode of all previously paired devices: Go to the RVMaster App General Settings and press Bluetooth Connection. Press UnpairRV to unpair the RVMasterController from the RVMasterNode. Figure 6: Unpair the RVMasterController and RVMasterNode Navigate to the ‘PA’ function on the RVMasterController display. Press and hold the EXT button for approximately 10 seconds until the number 1 scrolls across the RVMasterController display.

  • Page 18: Connecting To The Bmpro Cloud (If Equipped)

    Connection. Press Create account. Figure 8: Create a BMPRO account or Log in if you already have one Enter your Full name, Email address and a password of your choice. Remember to keep your password in a safe place and only share details with others if you want them to access and control your RV.
  • Page 19 An email will be sent to your account to verify your email address. Click on the link provided in the email to complete verification. Now connect your smart device using your BMPRO account details to get started. Figure 10: Account Created Cloud Control To control the RV from cloud, launch the APP on your smart device.
  • Page 20 Remotely monitor and control features while in cloud control. For your safety and the prevention of unintentional damage, the motor controls and the water pump ON switch are not controlled from the cloud. Figure 13: Climate homepage with BMPRO cloud connected...
  • Page 21 Account Not Verified If the email address was not verified, the following message will appear: Press RESEND VERIFICATION EMAIL to complete the email verification process. Forgot Your Password If you forgot the Cloud account password, press Forgot your password in the login page, enter your email address and press SEND EMAIL.

  • Page 22: Operating The Rv From The Rvmaster App

    Operating the RV from the RVMaster App WARNING Available features on the RVMaster App may vary according to the model of your recreational vehicle. RVMASTER APP HOME SCREEN The RVMaster App home screen provides a general overview of the key features of your RV.

  • Page 23: Water Screen

    WATER SCREEN Control water pumps, and turn water heaters and tank line heaters on and off from the water screen. If equipped, water heaters can be used with electricity or gas, either independently or together. If a fault is detected with a water heater, a warning sign will appear. Information about the fault will be displayed in the RVMaster App.

  • Page 24: Motors Screen

    MOTORS SCREEN WARNING Before operating any motors, ensure that the area is free from obstacles and other hazards. Please ensure that any persons near the RV are free from danger of any moving parts. The motor screen provides access to operate any slides, awnings, bed-lifts or jacks available in the RV.
  • Page 25 Only one motor may be operated at a time. Once a motor is in operation, motor control will be disabled in any other device running the RVMaster App. To use motors from your own device, you need to swipe to unlock the motors screen.

  • Page 26: Climate Screen

    CLIMATE SCREEN You can control the temperature of your RV from the climate screen. Choose from Cool, Cool Auto or Heat to adjust temperature between 32°F to 90°F (0°C to 32°C). Cool will continuously run the fan. Cool Auto cycles the fan on and off with the compressor in order to achieve the target temperature.

  • Page 27: Lights Screen

    LIGHTS SCREEN Turn lights on and off, and if available, adjust light brightness. Figure 22: Lights Screen ENERGY CENTER Monitor coach and/or chassis voltages and gas consumption. If no coach and chassis batteries are connected, the RVMaster App will monitor the system voltage of the RVMasterNode.
  • Page 28 If the Generator Status (applies only to gas generators, and not to diesel generators) indicates a fault: Press the Generator Off icon. Fix the fault with the generator. Press the Generator On icon. If the fault has been fixed, when you next turn the generator on from the RVMaster App, the Generator Status will display “No fault”.
  • Page 29 Energy Settings Press Energy Settings to set the parameters to control AGS usage. USE AGS TO SUPPORT Choose if AGS is to support battery levels, climate or both. BATTERY LEVELS Nominate the battery voltage (min) level which automatically starts battery charging from the generator.

  • Page 30: Fans And Vents Screen

    FANS AND VENTS SREEN Turn kitchen and bathroom fans on and off, and if available, operate any bathroom and kitchen vents. Figure 26: Fans and Vents Screen...

  • Page 31: General Settings

    Use General Settings to: 9 Check the Bluetooth Connection between the RVMasterNode and   RVMasterController. 9 Log in to the BMPRO Cloud using a Remote Connection.   9 Set Status Settings, allowing for the setting of tire pressure sensor  ...

  • Page 32: Rvmasternode

    RVMasterNode FIRMWARE UPDATES The RVMasterNode will receive updates over-the-air, meaning you will always get the latest feature updates immediately, without needing to bring your RV to your local RV dealer. WARNING To keep the RVMasterNode updated, make sure that the RVMasterController is connected to the internet.

  • Page 33: Rvmasterswitch

    RVMasterSwitch The RVMasterSwitch is an optional wall switch available in three types of configurations to suit your RV. The RVMasterSwitch communicates by Bluetooth to the RVMasterNode to provide additional control of RV features and accessories. Any RVMasterSwitch installed in your RV will have been paired to the RVMasterNode at the factory and is ready to use immediately.
  • Page 34 To replace the battery, unclip the RVMasterSwitch button pad. You may need a flathead screwdriver or similar to pry open the RVMasterSwitch button pad, and to remove the battery from the battery holder. Insert the new battery in the battery holder with the positive side facing up.

  • Page 35: Faqs And Troubleshooting

    FAQs and Troubleshooting Need more help troubleshooting your RVMaster? Email our customer service team at service@teambmpro.com RVMASTERCONTROLLER AND APP Does the RVMasterController connect to Wi-Fi? Yes, the RVMasterController can connect to your local Wi-Fi network: Press the Main screen icon to return to the RVMasterController main screen.
  • Page 36 I’ve left my RV on for a few days; now the screen on my RVMasterController is blank and I can’t use the RVMaster App? The RVMasterController will go to sleep if it has been left on for more than 48 hours and not been used in that time.
  • Page 37 Press to take the RVMaster out of standby mode and begin using the RVMaster App. Figure 34: Press 1 to use the RVMaster...
  • Page 38 I’ve launched the RVMaster App on my RVMasterController but the app is not starting? If booting the RVMaster and the RVMaster App is then launched, wait three minutes for the RVMasterNode to communicate to the RVMasterController and for the app to start. If the RVMaster App still has issues starting and is frozen on the logo page, clear the app data on the RVMasterController then relaunch the app.
  • Page 39 Press Clear Data and press OK at the prompt to clear the RVMaster App data. Return to the Main screen and relaunch the RVMaster App. Figure 37: Clear RVMaster App data I am receiving a shore power fault message, what do I do? If the RVMasterNode has been connected to a faulty power source, the following error message will display on the RVMasterController or RVMaster App: SHORE POWER FAULT! The power cord has been connected to a faulty power...

  • Page 40: Pairing With The Rvmasternode

    PAIRING WITH THE RVMASTERNODE I tried pairing my smartphone to the RVMasterNode but it didn’t connect? If pairing failed try the following before attempting to pair your smartphone again: Toggle the smartphone’s Bluetooth off and on. Restart the RVMaster App. Cycle power to the RVMasterNode off and on by disconnecting RV shore power or if available in your RV, cycling the battery isolation switch off and on.

  • Page 41: Rvmasterswitch

    RVMASTERSWITCH I’ve replaced the RVMasterSwitch in my RV, but it doesn’t work? You need to pair the RVMasterSwitch to the RVMasterNode before you can use the switch. The RVMasterSwitch is paired to the RVMasterNode in four steps: Using the < or > button on the RVMasterController, navigate to the ‘PA’ menu item.

  • Page 42: Specifications

    Specifications RVMasterNode Input Voltage Range: 8V-15V DC Ambient Temperature: -4°F to 140°F or -20°C to 60°C IP Rating: IP20 FCC 47 CR15.109, CAN ICES-3 (B) / NMB-3 (B), IEC 61000-4-2 Approvals: Level III, IEC60068-2-27 Table A.1, IEC 60068-2-64 Spectrum A.3 Category 1 RVMasterController Input Voltage Range:...

  • Page 43: Limited Warranty Terms And Conditions

    •  BMPRO will not be liable for any costs, charges or expenses incurred in the process of returning a product to initiate a warranty claim.
  • Page 44 BMPRO team service@teambmpro.com bmpro Unit 1, 821 E Windsor Ave, Elkhart IN 46514 USA .com teambmpro.com...

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