Maserati QUATTROPORTE Owner's Manual page 258

In an Emergency
blink and then become a fixed light
indicating that a call has been placed.
The manual Help Call is possible when
the ignition device is in the RUN or
ACC position and in OFF position
until its backlight stays on, which is a
convenient way to get in contact with
an operator to request help. When the
connection between the vehicle and a
safety operator is made, your vehicle
will automatically transmit location
and vehicle information to the service
operator.
7
NOTE:
• In case the Help Call button is
accidentally pushed, there is a 10
second delay before the call is placed.
The system will verbally alert you that
a call is about to be made. To cancel
the call connection, press the button
on the dome console again.
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• The Help Call function may not be
available in the first minute after
starting the car.
The Help Call has priority over other
audio sources, which will be muted.
If you have a phone connected via
®
Bluetooth , it will be disconnected
and reconnected again at the end of
the call. Voice prompts will guide you
during the Help Call.
If a connection is made between a
service operator and your vehicle, you
understand and agree that operators
may, like any other Help Call, record
conversations and sounds in and near
your vehicle upon connection.
Only a safety operator can remotely
end the Help Call and, if necessary, call
back the vehicle eCall system. After the
call, you can still call the emergency
service operator to indicate additional
information by pressing the button
again.
In an Emergency, the connection and
the call to the operator of the Help
center will immediately be activated
and the following screen will be
displayed on the MIA App.
During the Help Call, if the user opens
another page and exits the screen, the
Help Call status bar will be shown on
all the other screens too, displaying
"HELP Call in Progress" in writing and
the call time, if available.
For further information, see the
"Maserati Intelligent Assistant™
(MIA)" guide.
Help Call Not Available Messages
The Help Call is not available in the
following cases: