Section 1: Introduction - Mitel EXPRESS MESSENGER Administration Manual

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Section 1: Introduction

Welcome to Mitel
designed to improve communication between your company, clients, customers,
and employees.
Features provided by Express Messenger include:
An Automated Attendant that plays different greetings during open
and closed business hours, provides a company directory that uses
extension numbers or names as the dialing method, and allows
single-digit option selection.
Subscriber mailboxes that are passcode protected.
A tutorial that assists new subscribers with mailbox setup.
Simple message retrieval.
Easy to use menus that allow subscribers to send urgent, private, or
certified messages.
Notification of waiting messages whether subscribers are in or out
of the office.
Express Messenger's Automated Attendant provides two immediate benefits for
your company:
Your receptionist has more time for calls that require special
assistance and other activities within your business.
All telephone calls are answered automatically. Even when an
employee is not available, callers can leave a message before
hanging up.
Express Messenger, the complete voice messaging system
Introduction
4

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