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Unilingual Systems
To set up a system with greetings and prompts in one language:
1.
Enter the necessary information onto the Express Messenger
Installation Worksheet.
2.
Identify the Message Center number for accessing Express Messenger
ports (provided by the PBX installer).
3.
To log in, dial the Express Messenger message center number.
Express Messenger answers and prompts you for a mailbox number.
4.
Enter the system administrator mailbox number: default is [99, 999, or 9999].
5.
To set up a system to prompt in the current language (default English), press
1, and then skip to step 7.
OR
6.
To set up a system to prompt in another language:
−
dial the Technician's passcode (default 8642), followed by 9. Express
Messenger prompts you for a Technician's Function Code.
−
dial 20001 for English, 20002 for Spanish, or 20003 for French. You are
prompted for another Function Code.
−
dial 10281. The system resets.
−
After the system resets, log into the administrator's mailbox again. The
system is now prompting in the selected language. Continue the set up at
step 7.
7.
Express Messenger prompts you for a passcode.
8.
Enter the default passcode [1234].
9.
Enter [1] for a new installation.
10. Set the number of digits for mailbox length to 2, 3, or 4 digits (default is 3
digits).
11. Enter current date and time in 24-hour format.
12. Program the opening and closing time for each day of the week.
13. Enter the Operator's extension number.
14. Create a mailbox for each user's extension.
15. Create the required single digit mailboxes.
16. Prepare and record primary company greetings for open hours and closed
hours.
17. Set the Send Message access code (the code is provided by the PBX installer
on the Installation Worksheet as Feature Access Code 41).
Introduction
13
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