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Mitel iLink Installation & User Manual
Mitel iLink Installation & User Manual

Mitel iLink Installation & User Manual

Internet downloadable messaging system

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iLink
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Installation & User Manual
Mitel On Hold
720 Brooker Creek Blvd., Ste. 215
Oldsmar, FL 34677
888.664.3366
Fax: 727.785.7659
http://mitelonhold.com
info@onholdbusiness.com

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Summary of Contents for Mitel iLink

  • Page 1 Installation & User Manual Mitel On Hold 720 Brooker Creek Blvd., Ste. 215 Oldsmar, FL 34677 888.664.3366 Fax: 727.785.7659 http://mitelonhold.com info@onholdbusiness.com...
  • Page 3: Table Of Contents

    All unit management and audio downloads are accomplished by your dealer using a special controller software suite. When an update is needed your dealer connects to the iLink via your high- speed Internet connection and digitally transfers the MP3 audio files and configuration settings you need. Changes can be initiated on demand, scheduled from minutes to weeks, or the iLink can be instructed to connect automatically and load new audio.
  • Page 4: Ilink Layout Summary

    VOLUME - The primary function of these buttons is to control the output volume of the iLink as well as the BGM feedthrough level. The secondary function of these is to initiate a forced connection back to the dealers server as well as resetting the system.
  • Page 5: Installation

    Step 5: (Optional) For messaging only applications the existing BGM (Background Music) can be fed through the iLink. Connect the audio source to the CHANNEL A or B (IN) jack(s) on the rear of the unit. This jack must only be fed signal level audio - ANY AMPLIFIED AUDIO WILL DAMAGE THE UNIT.
  • Page 6: Connectivity Test/Volume Adjustments

    Step 2: While the CHANNEL LED is SOLID GREEN check the audio level of the device connected to the corresponding OUT jack of the iLink. Step 3: Depending upon the device the 600Ω/8Ω switch may need to be pushed to better match the impedance of the device the iLink is driving.
  • Page 7 STOP! If this does not require a BGM feedthrough then installation is complete! Step 5: Verify CHANNEL A or B (IN) is connected to the BGM source. and/or Step 6: To adjust the BGM feedthrough output level press the MODE switch until the LEDs match the chart below.
  • Page 8: Troubleshooting

    Click on the “Scan Network” button. Any iLink units on the local network will be displayed. d. If iLink units MAC and IP address are displayed the skip to Step 3, otherwise continue to Step 2. Step 2: Manually assign a Static IP address to the iLink.
  • Page 9 Step 3: Verify the iLink has been assigned at least one Connect-Back address. a. Open a web browser and type the DHCP assigned or manually assigned Static IP address. If the NTL Studio Utilities program is still open, then the “Configure IP” button can be clicked for the same result.
  • Page 10: Indicator & Button Function Charts

    Front LED Indicators Action CHANNEL “A” LED CHANNEL “B” LED Nothing Playing/No Schedules SOLID RED SOLID RED Playing Audio SOLID GREEN SOLID GREEN Scheduled Mode FLASHING GREEN FLASHING GREEN Attempting Server Connection FLASHING ORANGE FLASHING ORANGE Connected to Server SOLID ORANGE SOLID ORANGE Adjust CHANNEL “A”...
  • Page 11: Warranty & Fcc

    In the event that the product serial number is missing or has been tampered with in any way, the foregoing warranty is void and without effect and Mitel shall have no liability whatsoever on account of defects to such product.
  • Page 12 Nel-Tech Labs, Inc. 4 Ash Street Extension Derry, NH 03038 1.800.344.4685 www.nel-techlabs.com Rev. C - 07/08 Copyright © 1984 - 2008 by Nel-Tech Labs, Inc.