Call Handling - Avaya 5410 How To Use Manual

Call Handling

Your 5420/5410 Telephone has a two-way built-in
Speakerphone which allows you to make and answer calls
without lifting your handset. Alternatively, you can use a
headset. To activate the headset and switch off the handset,
press Headset. The lamp beside the button is illuminated
when headset working.
How to Lift the handset.
Answer a Or
Press Speaker
Call
Use or to change the volume.
Or
Press the Call Appearance button with the blinking bell
icon. Use
If the Call Appearance button with the blinking bell
not displayed, press
Or
If you are using a headset, pres
the Call Appearance button with the blinking bell
How to
Manually
Make a 1. Simply dial the number. For outside calls, remember to
Call dial the outside line access code (usually 9).
2. Use or to change the volume.
3. When the call is answered, either speak or pick up the
handset and speak.
4. If the call is not answered, clear the call by pressing either
Drop or
Automatically:
Press Redial and select from the displayed numbers.
Or
Press Log and select from Missed, InsAns or Outgoing.
Use or to cycle through the pages.
Press the key next to the required entry and then Call.
If the number shown is external but doesn't include the
outside line access code
the prefix and then press Call.
Or
Press SpDial to access your personal Speed Dial List
Either use the
speed dials or key the first letter of the required name to
jump to the page with a matching entry.
When you locate the entry you want to call, press the key
next to the entry.
2
or to change the volume.
Exit.
s Headset and then
icon
Speaker.
prefix (usually 9) , go off-hook, dial
or buttons to display different pages of
Function & Soft Key Features
How to
allocate
Amin or
Admin1
Features
to function
keys
icon is
.
1. Press Admin or Admin1.
2. Use the or buttons to cycle through the pages.
3. When the required function is shown, press the key next to
it's name.
4. If the function requires some data to be entered, [ is shown
at the bottom of the display. Enter the data using the
telephone keypad.
5. The upper part of the display shows the functions currently
assigned to each key.
6. Press the function key against which you wish to program
the new function.
CAUTION: Do not select a function key used for Admin or
Admin1. Replacing these will lock the phone
for further programming until reset through the
telephone system by your System
Administrator.
7. If the function key is not already used, the display shows
BUTTON PROGRAMMED!
Press Exit to end programming
Or
Press Cont to continue programming other functions.
8. If the function key already been allocated a programmed
function, the display shows FEATURE ON BUTTON.
Press Repla to replace existing function with the new
one. The display shows BUTTON PROGRAMMED!
Press Keep to keep the existing function and forget the
new one.
Press Delete to delete the existing function and new one.
For a complete listing of all IP Office system features and
facilities available to you and how to use them, refer to
the IP Office 5420 + EU24 User's Guide or the IP Office
5410 User's Guide respectively. These are available from
your reseller and from: support.avaya.com
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