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13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 Error Codes
The appliance does not start or it stops during operation.
First try to find a solution to the problem (refer to the table). If the problem persists,
contact the Authorised Service Centre.
WARNING!
Deactivate the appliance before carrying out any check.
In case of major problems, the acoustic signals operate, the display shows an
error code and the Start/Pause button may flash continuously:
Error code
E5A
E97
EH0
If the display shows other error codes, deactivate and activate the appliance. If the
problem continues, contact the Authorised Service Centre.
In case of different problem with the tumble dryer check the table below for possible
solutions.
13.2 Troubleshooting
Problem
You cannot activate the appliance.
Possible cause
Appliance motor overloaded.
Too much laundry or entrap in
the drum.
Internal fail. No communication
between electronic elements of
the appliance.
The mains supply is unstable.
The program was not completed.
Remove the laundry from the
drum, set the program and re‐
start the cycle.
The program was not finished
properly or the appliance stoped
too early. Switch the appliance
off and on again.
If the error code appears again,
contact the Authorised Service
Centre.
When the appliance is showing
EH0, please wait until main sup‐
ply is stable than press start. If
the appliance pause the cycle
without any indication then press
the cycle start. If the warning will
occur check the power cord /
socket integrity or main supply.
Possible solution
Make sure that the mains plug is connec‐
ted to the mains socket.
Remedy
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