Wincor Nixdorf TH320 User Manual
Hide thumbs
Also See for TH320:
- User manual (55 pages) ,
- Programmer's manual (157 pages) ,
- Quick reference (8 pages)
Subscribe to Our Youtube Channel
Related Manuals for Wincor Nixdorf TH320
Summary of Contents for Wincor Nixdorf TH320
- Page 1 TH320 TH320 Thermal Printer Thermal Printer Users Gui de Users Gui de Edi ti on May 2010 Edi ti on May 2010...
- Page 2 Mi cro soft and Wind ows NT are re gis te red Tra de marks of Mi cro soft Cor po ra ti on in the Mi cro soft and Wind ows NT are re gis te red Tra de marks of Mi cro soft Cor po ra ti on in the U.S.A.
-
Page 3: Table Of Contents
Contents Contents Manufacturer’s De cla ra ti on and Ap pro val ......1 Manufacturer’s De cla ra ti on and Ap pro val ......1 Ge ne ral Aut ho ri za ti on .................1 Ge ne ral Aut ho ri za ti on .................1 FCC-Class A De cla ra ti on................1 FCC-Class A De cla ra ti on................1 User In for ma ti on ..................1... - Page 4 Te sting the prin ter ..................22 Te sting the prin ter ..................22 Test Pro ce du re..................23 Test Pro ce du re..................23 ................24 ................24 Test Prin tout Test Prin tout Prin ter con fi gu ra tions ................25 Prin ter con fi gu ra tions ................25 Con fi gu ring the prin ter ................26 Con fi gu ring the prin ter ................26 Com mu ni ca ti on in ter fa ce..............28...
-
Page 5: Manufacturer's Declaration And Approval
A est conforme à la norme NMB-003 du Canada. Canada. Ad di tio nal ly, the TH320 has re cei ved the cUL and UL Ad di tio nal ly, the TH320 has re cei ved the cUL and UL ap pro val. -
Page 6: Sa Fe Ty In For Ma Ti On
SA FE TY IN FOR MA TI ON SA FE TY IN FOR MA TI ON that have been made to the de vi ces. Fur ther mo re, ca bles or ot her de vi ces that have been made to the de vi ces. Fur ther mo re, ca bles or ot her de vi ces that have not been ap pro ved by Win cor Nix dorf may not be con nec ted to that have not been ap pro ved by Win cor Nix dorf may not be con nec ted to the de vi ce. -
Page 7: Instructions For Maintenance
Instructions for Maintenance Instructions for Maintenance Cle an your TH320 regularly with an ap pro pria te sur fa ce clea ning pro duct. Cle an your TH320 regularly with an ap pro pria te sur fa ce clea ning pro duct. -
Page 8: Voluntary Control Council For Interference (Vcci) Radio Frequency Interference Statement
Re cy cling Cen ter, which is cer ti fied pur su ant to ISO 9001. So don’t sim ply throw your TH320 on the scrap heap when it has ser ved its So don’t sim ply throw your TH320 on the scrap heap when it has ser ved its... -
Page 9: About This Guide
ABOUT THE PRINTER ABOUT THE PRINTER About This Guide About This Guide What is in this guide What is in this guide The four chapters that follow are organized according to what you want to The four chapters that follow are organized according to what you want to learn about the printer, learn about the set up, operation, and routine testing learn about the printer, learn about the set up, operation, and routine testing and servicing of the printer. -
Page 10: About The Printer
Front Cover Slip of Check Slip of Check The TH320 is a low-cost, high-efficiency, point-of-sale (POS) printer that The TH320 is a low-cost, high-efficiency, point-of-sale (POS) printer that boasts the smallest footprint of any hybrid printer. It features fast boasts the smallest footprint of any hybrid printer. It features fast... - Page 11 WHAT IS IN THIS GUIDE WHAT IS IN THIS GUIDE The TH320 fits easily in spaces where no other hybrid printer can and The TH320 fits easily in spaces where no other hybrid printer can and connects to most host computers via the 25-pin RS-232 interface or USB or connects to most host computers via the 25-pin RS-232 interface or USB or PoweredUSB interface.
-
Page 12: User Controls
USER CONTROLS USER CONTROLS User Controls User Controls On-line, Pa per On-line, Pa per Sta tus, Er ror light Sta tus, Er ror light (green) (green) Re ceipt Cover Re ceipt Cover Pa per Feed But ton Pa per Feed But ton Receipt Receipt Slip in Light (green) -
Page 13: Au Di Ble Beeps
AVAILABLE PRINTER CONFIGURATIONS AVAILABLE PRINTER CONFIGURATIONS Au di ble Beeps Au di ble Beeps After power is applied or after reset, the printer normally emits a single After power is applied or after reset, the printer normally emits a single beep. -
Page 14: Printer Specifications
PRINTER SPECIFICATIONS PRINTER SPECIFICATIONS Printer Specifications Printer Specifications Printer Output Printer Output Receipt Station Receipt Station Slip Station Slip Station Print Method Print Method Direct Thermal, 203 DPI Direct Thermal, 203 DPI 9-Pin Impact 9-Pin Impact Character Cell Size Character Cell Size 13 X 24, 10 X 24 13 X 24, 10 X 24 7 X 7, 12 X 7, 5 X 9... - Page 15 PRINTER SPECIFICATIONS PRINTER SPECIFICATIONS User Memory User Memory 2 to 12 MB: (optional) 2 to 12 MB: (optional) shared for graphics, logos, user defined characters, user data storage, and shared for graphics, logos, user defined characters, user data storage, and electronic jounal electronic jounal Communication...
-
Page 16: Setting Up The Printer
Choose a location Choose a location The TH320 printer being only 16,5 cm (6.5 inches) wide requires very little The TH320 printer being only 16,5 cm (6.5 inches) wide requires very little counter space and may be set on or near the host computer. With the counter space and may be set on or near the host computer. -
Page 17: Unpack The Printer
UNPACK THE PRINTER UNPACK THE PRINTER Place the printer on a level surface, and make sure there is enough room to Place the printer on a level surface, and make sure there is enough room to open the receipt cover to change the paper and to open the front cover to open the receipt cover to change the paper and to open the front cover to change the impact printer’s ribbon cassette. -
Page 18: Check The Pa Cking List
UNPACK THE PRINTER UNPACK THE PRINTER Remove and save the cardboard supports from the slip path after you have Remove and save the cardboard supports from the slip path after you have placed the printer in its user position. placed the printer in its user position. Check the pa cking list Check the pa cking list Before installation, check that all the items on this list are included (printers... -
Page 19: Installing New Receipt Paper
INSTALLING NEW RECEIPT PAPER INSTALLING NEW RECEIPT PAPER Installing new receipt paper Installing new receipt paper If the online paper status error light blinks, Change the paper as soon If the online paper status error light blinks, Change the paper as soon as convenient to avoid running out of paper part way through a as convenient to avoid running out of paper part way through a transaction. -
Page 20: Installing Or Replacing The Ribbon Cassette
INSTALLING OR REPLACING THE RIBBON CASSETTE INSTALLING OR REPLACING THE RIBBON CASSETTE Close the receipt cover while holding the paper over the front of the Close the receipt cover while holding the paper over the front of the cabinet. cabinet. Remove the excess paper by tearing it against the tear-off blade. -
Page 21: Installing A New Ribbon Cassette
INSTALLING A NEW RIBBON CASSETTE INSTALLING A NEW RIBBON CASSETTE Installing a new ribbon cassette Installing a new ribbon cassette Open the front cover (1) by grasping the cover on each side at the bottom Open the front cover (1) by grasping the cover on each side at the bottom and swing up. -
Page 22: Connect The Cables
CONNECT THE CABLES CONNECT THE CABLES Connect the cables Connect the cables Cable connections are made at the back of the printer. Cable connections are made at the back of the printer. The cash drawer cable connects the printer to one or two cash drawers. The cash drawer cable connects the printer to one or two cash drawers. -
Page 23: Com Mu Ni Ca Ti On Ca Bles
CONNECT THE CABLES CONNECT THE CABLES Y-cable Y-cable Cash Cash drawer drawer Printer Printer Cash Cash drawer drawer Prin ter con nec tor Prin ter con nec tor (stan dard pho ne jack) (stan dard pho ne jack) Com mu ni ca ti on ca bles Com mu ni ca ti on ca bles The communication cable connects the printer to the host computer. -
Page 24: If In Stal Ling The Usb Com Mu Ni Ca Ti On Cable
CONNECT THE CABLES CONNECT THE CABLES If in stal ling the USB com mu ni ca ti on cable If in stal ling the USB com mu ni ca ti on cable USB com mu ni ca ti on con nec tor panel USB com mu ni ca ti on con nec tor panel Po wer supp ly connector Po wer supp ly connector... -
Page 25: Power Supply Cable
After you have connected the printer, you may need to set the printer internal parameters for Ethernet operation. See “Ethernet terminology and internal parameters for Ethernet operation. See “Ethernet terminology and setup” section of the TH320 Programming Guide. setup” section of the TH320 Programming Guide. Power supply cable Power supply cable To avoid damage to the printer, connect the power supply cable last. -
Page 26: Ca Ble Rou Ting
TESTING THE PRINTER TESTING THE PRINTER Plug the power cord into the power supply, then plug the power supply Plug the power cord into the power supply, then plug the power supply into an outlet. The green light on the top cover will light up. into an outlet. -
Page 27: Test Pro Ce Du Re
TESTING THE PRINTER TESTING THE PRINTER Push and hold Push and hold Open re ceipt Open re ceipt pa per feed but - pa per feed but - cover cover ton whi le ton whi le clo sing re ceipt clo sing re ceipt cover cover... -
Page 28: Test Prin Tout
TESTING THE PRINTER TESTING THE PRINTER Test Prin tout Test Prin tout... -
Page 29: Printer Configurations
PRINTER CONFIGURATIONS PRINTER CONFIGURATIONS Pa per type can be chan ged in the con fi gu ra ti on menu. Pa per ty pes and Pa per type can be chan ged in the con fi gu ra ti on menu. Pa per ty pes and gra des avai la ble: gra des avai la ble: Type 0 - Mo no chro me gra des Kan za ki P-310... -
Page 30: Configuring The Printer
CONFIGURING THE PRINTER CONFIGURING THE PRINTER Receipt test Receipt test Slip test Slip test MICR test MICR test Check flip test Check flip test Emulation/software options Emulation/software options Printer emulations Printer emulations Printer ID Printer ID Receipt Options Receipt Options De fault li nes per inch De fault li nes per inch Car ria ge return usa ge... - Page 31 CONFIGURING THE PRINTER CONFIGURING THE PRINTER The prin ter pau ses and waits for a main menu se lec ti on to be made (see The prin ter pau ses and waits for a main menu se lec ti on to be made (see sam ple prin tout be low.) sam ple prin tout be low.) Switch 1 is shown...
-
Page 32: Com Mu Ni Ca Ti On In Ter Fa Ce
CONFIGURING THE PRINTER CONFIGURING THE PRINTER If you wish to save, se lect “Yes”, then re turn DIP switch 1 to the If you wish to save, se lect “Yes”, then re turn DIP switch 1 to the Off po si ti on (up). Off po si ti on (up). - Page 33 CONFIGURING THE PRINTER CONFIGURING THE PRINTER Press the paper feed button as instructed to select the communication Press the paper feed button as instructed to select the communication interface you want. interface you want. Communication interface Communication interface RS-232C interface RS-232C interface USB (USB or Powered USB) USB (USB or Powered USB)
-
Page 34: Diagnostic Modes
DIAGNOSTIC MODES DIAGNOSTIC MODES Alternate DTR/DSR Alternate DTR/DSR Enabled Disabled Enabled Disabled Press the paper feed button for at least one second to validate the selection. Press the paper feed button for at least one second to validate the selection. Diagnostic modes Diagnostic modes To change the diagnostic modes enter the configuration menu, select “Set... -
Page 35: En Ab Le Or Dis Ab Le Re Ceipt Test Mode
DIAGNOSTIC MODES DIAGNOSTIC MODES To run the data sco pe mode To run the data sco pe mode After you have enabled the data scope mode, exit the configuration menu. After you have enabled the data scope mode, exit the configuration menu. Run a transaction from the BEETLE or host computer. -
Page 36: En Ab Le Or Dis Ab Le Micr Test Mode
DIAGNOSTIC MODES DIAGNOSTIC MODES To run the slip test mode To run the slip test mode Enable the slip test mode in the configuration menu. Enable the slip test mode in the configuration menu. Exit the configuration menu. Exit the configuration menu. Insert a slip into the slip station. -
Page 37: Set Ting The Prin Ter Emu La Tions And Soft Wa Re Op Tions
Transmit printer ID command (1D 49 n). The printer can be to a Transmit printer ID command (1D 49 n). The printer can be configured to send back the ID of the TH320, TH420, A758 or A756. configured to send back the ID of the TH320, TH420, A758 or A756. -
Page 38: Setting Up The Printer
Running at a higher energy level reduces the printhead life. printer warranty. Running at a higher energy level reduces the printhead life. Consult your Wincor Nixdorf technical support specialist if you have any Consult your Wincor Nixdorf technical support specialist if you have any questions. - Page 39 Alternate reset fea tu re Alternate reset fea tu re This feature allows you to reset the TH320 by ope ning and closing the This feature allows you to reset the TH320 by ope ning and closing the front cover instead of using the dip switch or reset but ton.
-
Page 40: Using The Printer
Check endorsement Check endorsement The TH320 can also print on multi-part forms up to four parts thick. Use The TH320 can also print on multi-part forms up to four parts thick. Use either the front insertion or drop in method, described below. -
Page 41: Dro Pin Me Thod
PRINTING ON FORMS OR CHECKS PRINTING ON FORMS OR CHECKS Follow the instructions from the host computer. The printer begins Follow the instructions from the host computer. The printer begins printing. printing. Remove the form or check after it has been ejected. Remove the form or check after it has been ejected. - Page 42 PRINTING ON FORMS OR CHECKS PRINTING ON FORMS OR CHECKS Glu ed edge Glu ed edge Front in ser ti on prin ting - glu ed edge lea ding Front in ser ti on prin ting - glu ed edge lea ding Top or side slip-in prin ting - No per fo ra ti on ho les to right side Top or side slip-in prin ting - No per fo ra ti on ho les to right side...
-
Page 43: Verifying And Validating Checks (Optional)
VERIFYING AND VALIDATING CHECKS (OPTIONAL) VERIFYING AND VALIDATING CHECKS (OPTIONAL) Verifying and validating checks (optional) Verifying and validating checks (optional) The printer’s MICR check reader enables check verification and The printer’s MICR check reader enables check verification and validation by inserting the check from either the front or the top of the validation by inserting the check from either the front or the top of the printer. - Page 44 VERIFYING AND VALIDATING CHECKS (OPTIONAL) VERIFYING AND VALIDATING CHECKS (OPTIONAL) Hold the check to the right, against the check guide and release it as soon Hold the check to the right, against the check guide and release it as soon as the printer begins to run.
-
Page 45: Tips For Avoiding Problems
TIPS FOR AVOIDING PROBLEMS TIPS FOR AVOIDING PROBLEMS Tips for Avoiding Problems Tips for Avoiding Problems Pre vent over hea ting of the print he ad Pre vent over hea ting of the print he ad Overheating of the thermal printhead is one of the most common causes of Overheating of the thermal printhead is one of the most common causes of serious printer problems. -
Page 46: Avoid Harsh En Vi Ron Ments
Avoid Harsh En vi ron ments Avoid Harsh En vi ron ments The TH320 printer is a durable piece of equipment and can withstand a The TH320 printer is a durable piece of equipment and can withstand a range of physical environments. However, the printer’s internal mechanical range of physical environments. -
Page 47: Troubleshooting
STATUS INDICATORS Troubleshooting Troubleshooting The simple design of TH320 requires virtually no periodic servicing. The simple design of TH320 requires virtually no periodic servicing. However, if problems do occur, they can usually be diagnosed readily by However, if problems do occur, they can usually be diagnosed readily by... -
Page 48: Prin Ter Beeps
STATUS INDICATORS STATUS INDICATORS Light behavior Light behavior Printer status Printer status No power No power Fast blink Fast blink Firmware download Firmware download Fast blink Fast blink Level 0 diagnostics Level 0 diagnostics (occurs at power on and on reset) (occurs at power on and on reset) Fast blink Fast blink... -
Page 49: On-Line, Pa Per Sta Tus, Er Ror Light Flas Hes
STATUS INDICATORS STATUS INDICATORS Printer doesn’t have power Printer doesn’t have power Power supply may be Power supply may be If the power supply is plugged If the power supply is plugged (light not on) (light not on) defective. defective. in, but does not come on, you in, but does not come on, you need to order a new power... -
Page 50: Slip-In Light Does Not Ope Ra Te
STATUS INDICATORS STATUS INDICATORS The on-line, paper The on-line, paper Thermal print head Thermal print head The print head may overheat when The print head may overheat when status, error light is status, error light is temperature is out of temperature is out of printing in a room where the temperature printing in a room where the temperature... -
Page 51: Re Ceipt Print Qua Li Ty Poor
STATUS INDICATORS STATUS INDICATORS Forms print is light or spotty. Forms print is light or spotty. Form not inserted in Form not inserted in See “Printing on forms or See “Printing on forms or correctly. correctly. checks.” checks.” Impact print head is dirty or Impact print head is dirty or Contact a service Contact a service... -
Page 52: Slip Sta Ti On And Micr Pro Blems
STATUS INDICATORS STATUS INDICATORS Print is light or spotty. Print is light or spotty. Paper roll loaded Paper roll loaded Check that the paper is loaded properly. Check that the paper is loaded properly. incorrectly. incorrectly. Thermal printhead is Thermal printhead is Use recommended thermal receipt Use recommended thermal receipt dirty. -
Page 53: The Kni Fe Does Not Operate
STATUS INDICATORS STATUS INDICATORS Forms or checks skew Forms or checks skew There is an There is an Open the front cover and check for Open the front cover and check for or catch in the slip or catch in the slip obstruction or obstruction or paper jams or other obstruction in the... -
Page 54: Other Conditions
OTHER CONDITIONS OTHER CONDITIONS Other conditions Other conditions The following problems all need to be corrected by a qualified service The following problems all need to be corrected by a qualified service representative. representative. MICR check reader not operating properly MICR check reader not operating properly Forms not feeding into the slip/forms area properly Forms not feeding into the slip/forms area properly... - Page 55 Herausgegeben von/Published by Wincor Nixdorf International GmbH Herausgegeben von/Published by Wincor Nixdorf International GmbH D-33094 Paderborn D-33094 Paderborn...
Need help?
Do you have a question about the TH320 and is the answer not in the manual?
Questions and answers