Wincor Nixdorf TH230+ User Manual
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Wincor Nixdorf TH230+ User Manual

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TH230+
Thermal Printer
User Manual
Edition June 2017

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Summary of Contents for Wincor Nixdorf TH230+

  • Page 1 TH230+ Thermal Printer User Manual Edition June 2017...
  • Page 2 Please send us a copy of this page if you have any constructive criticism. We would like to thank you in advance for your comments. With kind regards, Your opinion: Wincor Nixdorf International GmbH Documentation R&D SAT36 Wohlrabedamm 31 D-13629 Berlin E-Mail: retail.documentation@wincor-nixdorf.com...
  • Page 3 TH230+ Thermal Printer User Manual Edition June 2017...
  • Page 4 All brand and product names mentioned in this document are trademarks of their respective owners. Copyright © Wincor Nixdorf International GmbH, 2017 The reproduction, transmission or use of this document or its contents is not permitted without express authority. Offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or design, are reserved.

  • Page 5: Table Of Contents

    Contents Introduction ................... 1 About This Manual ................. 1 Certificates ..................2 Communautés Européennes (CE) ............2 Tested Safety ..................2 Underwriters Laboratories ..............2 Federal Communications Commission ..........2 Warranty..................3 General Safety Information ............4 Safety instructions ................4 Cautions .....................

  • Page 7: Introduction

    Introduction The TH230+ POS printer is ideal for printing receipts, coupons, vouchers and transaction documents at the POS. Its particularly high printing speed means that it also provides optimum support for receipt shooting for pro- motion engines in POS applications and ensures that there are no delays in the checkout procedure.

  • Page 8: Certificates

    Certificates Communautés Européennes (CE) The device is in conformity with the provisions of the European directive 2004/108/EC (EMC Directive) and 2011/65/EU (RoHS Directive). Tested Safety The TH230+ has been provided with the symbol for “Tested Safety” (Geprüfte Sicherheit). Underwriters Laboratories In addition, the TH230+ has received the UL symbol and cUL symbol.

  • Page 9: Warranty

    Warranty Wincor Nixdorf generally guarantees a limited warranty engagement for 12 months beginning with the date of delivery. This warranty engagement covers all those damages which occur despite a normal use of the product. Damages because of - improper or insufficient maintenance,...

  • Page 10: General Safety Information

    General Safety Information Before installing and using the printer, please read the following items carefully. Safety instructions Do not touch the cutter and tear bar of the printer. The print head is a thermal element and it is at high tempera- ture during printing or just after operation, therefore please do not touch it and its peripherals for safety reasons.
  • Page 11 This will help to keep the print head durable. - The printer should only be repaired by a technician, who is certified by Wincor Nixdorf. - Operate the printer only with power supplies and cables approved by Wincor Nixdorf.

  • Page 12: Overview

    Overview Printer cover Paper output Operator panel On/Off button TH230+ Thermal printer...

  • Page 13: Feed Button

    Printer in Sleep mode (*) The printer will run with the lowest power value (48W) if not an up-to- date power supply unit from Wincor Nixdorf or an external power supply unit without automatic power identification is used. Using a high capacity power supply unit the maximal power value can be defined with the configuration menu from 48 Watt up to 110 Watt.

  • Page 14: Paper Indicator

    PAPER Indicator Yellow PAPER LED off: Paper is properly inserted. Yellow PAPER LED on: Paper roll near end. Yellow PAPER and red ERROR on: Paper end is reached. ERROR Indicator Red ERROR LED off: Normal condition Red ERROR LED on: Not ready for operating.

  • Page 15: Open Button

    OPEN Button Press this button to unlock and open the cover. Thereby, the switch sheet flaps into an upright cover position Switch sheet If an error occurs do not open the cover by force Open the printer cover only if the cutter is in its home position. Otherwise the cutter or the cover may be damaged.

  • Page 16: On/Off Button

    On/Off Button Pressing this button will switch the printer on or off. To switch off the printer press the button for at least one second. The button can be locked by the application software and then will be without function. TH230+ Thermal printer...

  • Page 17: Maintenance Of The Th230

    Let the print head cool down before cleaning it. - Clean print head and rubber roller with a soft lint-free cloth moistened with pure Isopropyl alcohol (e.g. ISOPADS which can be ordered at Wincor Nixdorf). TH230+ Thermal printer...
  • Page 18 - Visually inspect the print head. If you can still see dirt, the cleaning procedure must be repeated. You can identify the relevant and important thermal element zone by the thin line crossed by wires. Paper end sensor Pay attention not to damage the paper end sensor when cleaning the print head.

  • Page 19: Paper Roll Exchange

    Paper Roll Exchange For a paper roll exchange follow the steps below: - Open the printer cover - Remove the (nearly) empty paper roll and any residual paper. - If necessary clean the print head and the rubber roller. - Unwind the outer layer (winding) of the paper roll. - Insert the paper roll.
  • Page 20 - Hold down the paper and close the printer cover. - Press on the middle of the cover until it audibly and distinctly locks into place. - Tear off residual paper at the tear-off edge. TH230+ Thermal printer...

  • Page 21: Paper Near End' Sensor Adjustment

    ‘Paper near end’ Sensor Adjustment The paper end premonition is a control function. It allows adjusting a pre- defined amount of remaining paper on the roll. The paper end premonition depends on the core diameter and the paper thickness of the paper roll in use. You can adjust the remaining amount of paper yourself following the steps below: - Open the printer cover.

  • Page 22: Home Position Of The Cutter

    Home Position of the Cutter To put the cutter into the home position lift the printer and turn the green hand wheel at the bottom of the printer towards the printer front side as far as it will go. TH230+ Thermal printer...

  • Page 23: Connecting The Th230

    Connecting the TH230+ The connectors are located at the bottom side of the printer. The picture shows the USB/CASH DRAW/DC24V variant. CASH DRAW DC24V Strain relief - Connect the hosiden plug of the low voltage cable to the low voltage socket of the printer (DC24V).

  • Page 24: Connector Variants

    Connector Variants USB/CASH DRAW/DC24V CASH DRAW/Powered USB RS 232C/DISPLAY/CASH DRAW DC24V RS 232C/USB/LAN TH230+ Thermal printer...

  • Page 25: Cash Drawer Connector

    +24V DC Opening pulse for cash drawer 2 Signal Ground Wincor Nixdorf cash drawers can be connected by cash drawer cables: KA21 and KA12-1 (CRKB-0981/82/84 = cable lengths: 1.5m/ 3m/ 5m) KA17 (CRKB-0961/62 = cable lengths: 1.5m/ 5m). Connect cash drawers only.
  • Page 26 TH230+ Thermal printer...

  • Page 27: Self-Test Printout

    Self-Test Printout - Turn off the printer. Press the On/Off button for at least one second. - Push the FEED button while turning on the printer. The service menu will be printed. TH230+ Thermal printer...
  • Page 28 Press the FEED button two times short to select the self-test. Press same button for more than one second to start the printout. Press the FEED button one time short and one time for more than one second to end the self-test. TH230+ Thermal printer...

  • Page 29: Energy-Saving Mode

    Energy-saving Mode If the TH230+ is switched on but without a print job it stays in “standby mode”, which means, that all functions of the printer are powered with low voltage to be ready for operation. In order to save more energy the printer changes into “Sleep mode” after an adjustable waiting time.

  • Page 30: Recycling The Th230

    Please do not stick labels onto the plastic case parts. This would help us to re-use components and material. Wincor Nixdorf disposes of old units in an environmentally friendly manner in a recycling centre which, like the entire company, is certified according to ISO 9001 and ISO 14001.

  • Page 31: Technical Data

    Technical Data Technology High-speed thermal print Resolution 8 dots/mm (203 dpi), 576 dots/line Printing speed one colour: 220 mm/s, two colour: 110 mm/s Cutter Material: tempered steel Speed full cut: < 300ms Paper transport Forward; to use paper to full capacity after cutting: up to 12 mm backwards (approx.

  • Page 32: Paper Specification

    Total line feeds Total number of cuts Max. head temperature Paper jam counter Cutter error counter Thermistor error counter High voltage/low voltage error counter Number of firmware updates Power on time in hours Power on counter Environmental conditions 5 °C - +45 °C 5 % - 95 % (not condensed) Humidity Noise...

  • Page 33: Print Area

    Print Area For optional paper width 57,5mm: print width = 51mm = 408 dots TH230+ Thermal printer...
  • Page 35 Wincor Nixdorf International GmbH D-33094 Paderborn Order No.: 01750196338C...

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