Wincor Nixdorf TH180 User Manual
  1. Manuals
  2. Brands
  3. Wincor Nixdorf Manuals
  4. Printer
  5. TH180
  6. User manual
Wincor Nixdorf TH180 User Manual

Wincor Nixdorf TH180 User Manual

Hide thumbs Also See for TH180:
Table of Contents

Advertisement

Quick Links

Download this manual
TH180
Thermal Printer
User Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the TH180 and is the answer not in the manual?

Questions and answers

Related Manuals for Wincor Nixdorf TH180

Summary of Contents for Wincor Nixdorf TH180

  • Page 1 TH180 Thermal Printer User Manual...
  • Page 2 All brand and product names mentioned in this document are trademarks of their respective owners. Copyright ©Wincor Nixdorf International GmbH, 2012 The reproduction, transmission or use of this document or its contents is not permitted without express authority. Offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or design, are reseverd.

  • Page 3: Table Of Contents

    Contents Appearance and Name of Components ............1 Name of Components ..................1 Package Contents .................... 2 Paper Specifications..................3 Paper Width ....................3 Paper Thickness ....................3 Paper Roll ......................3 Preparation ..................... 4 Connecting the Interface Cable (to the printer) ..........5 Printers with serial and USB interfaces............
  • Page 4 Cutter Problems ..................... 24 Printing Problems ..................25 Special Mode (Test Print, Setup Menu...) ............ 26 Test Print......................26 Changing the Setup..................28 Exiting to Previous Level ................32 Exiting Directly to Setup Menu ..............34 Setup Settings ....................35 HEX Dump ......................

  • Page 5: Appearance And Name Of Components

    Appearance and Name of Components Name of Components Release Lever Top Cover Middle Cover Front Cover AC Inlet Control Panel Power Switch • Top Cover Opens to replace paper. • Release Lever Used for opening the top cover. • Power Switch Turns the printer power ON/OFF.

  • Page 6: Package Contents

    Package Contents Rubber Feet (for vertical installation) Quick Start Guide 58mm Width Separator...

  • Page 7: Paper Specifications

    Paper Specifications Only use the thermal paper specified below. Paper Width • 80-mm-Paper 80 mm • 58-mm-Paper 58 mm Paper Thickness • 65 - 85 m Paper Roll • Outside diameter: Ø 83 mm or less • Core diameter: Ø 12 ±0,5 mm (inside) / Ø 18 ±0,5 mm (outside) •...

  • Page 8: Preparation

    Preparation No printer cable is provided with the product. Obtain a printer cable suitable for the product interface. If you have any question, consult your dealer. Before connecting or disconnecting cables, make sure of the following: (1) The power to the printer and all other devices connected to the printer is turned off.

  • Page 9: Connecting The Interface Cable (To The Printer)

    Connecting the Interface Cable (to the printer) Printers with serial and USB interfaces USB Interface Cable Type-B * Connect the printer to a PC through this connector Serial Interface Cable * Use the screws to secure it in place after connection. USB interface Typ B connector Power connector...

  • Page 10: Connecting The Interface Cable (To The Pc)

    Connecting the Interface Cable (to the PC) Serial Interface (1) Connect the connector of serial interface cable to the serial port on the computer as shown in the figure. USB interface (1) Connect the connector of USB interface cable to the USB port on the computer as shown in the figure.

  • Page 11: Connecting The Cash Drawer Cable

    Connecting the cash drawer cable Cash drawer cable Caution: This product uses a special-purpose modular connector for the cash drawer. Do not attempt to use other types of connectors such as public telephone connectors.

  • Page 12: Connecting The Power Cable

    Connecting the Power Cable (1) Connect the power cable to the AC inlet. Power Cable AC inlet Caution: Before connecting the power cable, turn off the power switches on the printer and all the devices connected to the printer. Also, re move the plug of the power cable from the outlet.

  • Page 13: Installing The Printer

    Installing the Printer Both horizontal installation (the paper exit is on the topside) and vertical installation (the paper exit is on the front side) orientations are available. Horizontal Installation Vertical Installation If the printer is installed vertically, stick the rubber feet (included in the package) into the round indents on the printer rear cover.

  • Page 14: Power On

    Power On (1) Connect to the power cable. (2) Turn on the power switch at the side of the printer. After turning the power on, the POWER LED on the control panel will light up. Control panel Power Switch...

  • Page 15: Inserting Paper

    Inserting Paper Opening the Top Cover (1) Pull the release lever in the direction of the arrow, and then open the top cover. Top Cover Release Cover Caution: Lift the cover until it is vertical so that it will stay open.
  • Page 16 The fulcrum point of top cover Caution: To open the cover, use either side of part C to hold the printer steady and use part A or part B to lift the cover. To prevent your fingers being pinched, please do not touch the area around the top cover hinge.

  • Page 17: Paper Width Setting (Width: 58Mm / 80Mm)

    Paper Width Setting (Width: 58mm / 80mm) As the factory setting for paper width is 80mm, follow the instructions in "Setting the Paper" to set the paper roll when using 80mm paper. When using 58mm paper, first attach the separator in accordance with the instruc- tions in "Attaching the Separator"...

  • Page 18: Attaching The Separator

    Attaching the Separator (1) Align the three lugs of the supplied 58mm width separator with the corresponding holes on the printer body, then push it into place. 58mm Width Separator Setting Hole Caution: Push the plate until it locks with a clicking sound and confirm that the top side of the separator is horizontal.

  • Page 19: Setting The Paper

    Setting the Paper (1) In the case of a new roll of paper, remove the glued portion and tape on the paper roll. When replacing the roll paper, first remove the old paper core. Caution Since the glued portion of the paper should not be printed on, remove about one turn (about 30 cm) of the roll paper from the beginning so that none of the remaining paper has glue on it.
  • Page 20 Caution: Setting the paper as shown in the following figures may cause paper or printing jams. The paper has been set incorrectly. The paper does not pass over the top of the cover Caution: Do not use deformed roll paper. Using rolls such as those shown below may cause trouble such as paper or printing jams.

  • Page 21: Closing The Top Cover

    Closing the Top Cover Set the paper correctly and carefully close the top cover. Top Cover Push Caution: Set the paper correctly. Closing the top cover while the paper is skewed may cause a paper jam or messy printing. Caution: When closing the top cover, close it securely by pressing around the central position (shown by the arrow in the figure) until you hear a clicking sound.

  • Page 22: Control Panel

    Control Panel Control Panel POWER LED( ) If the power switch is turned on and the printer is supplied with power, this LED will light up. ERROR LED( ) This LED lights up or blinks to indicate an error. FEED Button Pressing this button once causes the printer to feed the paper by an amount equiva- lent to one line.

  • Page 23: Error Indications

    Error Indications Recoverable errors Error State LED Lamp Blinking Pattern No paper POWER ( ) Constantly on Paper end ERROR Constantly on Cover open POWER ( ) Constantly on ERROR Constantly on Cutter jam POWER ( ) Constantly on ERROR Constantly on Paper near end POWER...

  • Page 24: Paper Jam Prevention And Removal

    Paper Jam Prevention and Removal Paper Jam Prevention Do not touch the paper while it is coming out or before cutting is complete. Pressing or pulling the paper with your hand while it is coming out may cause a paper jam, bad cut, or bad line feed.

  • Page 25: If The Top Cover Does Not Open

    If the Top Cover Does Not Open When the printer has stopped with the cutter blade exposed due to some abnormality such as a paper jam, the top cover will not open. In such a case, instead of opening it forcibly, perform the following steps: (1) Turn off the power switch to disconnect the printer from the power.
  • Page 26 Top Cover Protective Sheet Cutting Gear Cutting Motor Release Lever Auto-cutter blade is protruding Top Cover can not be opened Auto-cutter blade is retracted Top Cover can be opened Caution: Do not the touch the cutter motor, as it may still be hot after printing. Caution: Do not touch the auto cutter, as its blade end is sharp and dangerous.
  • Page 27 (6) Open the top cover and remove the jammed paper while holding the printer steady. Caution: When removing paper, remove the paper slowly without pulling it for- cibly. Caution: As the thermal head may be damaged by static electricity, do not touch the thermal head.

  • Page 28: Troubleshooting

    Troubleshooting This section provides solutions for printer malfunctions and print quality problems. Problems at Power-on and Other Errors Symptom Cause Solution Although the power has (1) The power cable is dis- (1) Connect the power cable. been turned on, the connected.

  • Page 29: Printing Problems

    Printing Problems Symptom Cause Solution The printer does not (1) The imj nterface cable is (1) Connect the interface cable print. disconnected or broken. correctly, or replace it. * Refer to “Connecting the Interface Cable” (2) The printer setup is not cor- (2) Amend the setting.

  • Page 30: Special Mode (Test Print, Setup Menu

    Special Mode (Test Print, Setup Menu...) Test Print Ensure that paper is set in the printer. Turn off the power switch on the printer, then turn it on again while pressing the FEED button on the control panel. This out- puts the following printout.
  • Page 31 Test Print (Example) Firmware Number KA02041-Jxxx The Firmware Number and Firmware Ver- Firmware Version 01A 123456 sion vary according to the model. “123456”is an example serial number Memory Switch 1 Power On Status Enable Receive 4KByte Busy Condi- Bufferfull Receive Error ?Print Auto LF Disable...

  • Page 32: Changing The Setup

    Changing the Setup This section explains how to setup the printer without using a PC. Setting Example Select a higher print density Print Density Changed from 100% to 130% Perform setup as follows: 1. Check the printer state prior to setting. (1) The power is off.
  • Page 33 3. Then press the FEED button once (to select 1. Setting) enters setting mode and prints the following setting groups. Setting 1.Memory Switch 1 2.Memory Switch 2 3.Print 4.Hardware 5.Interface <Set> Press FEED button for the number of times as the same as your selecting item, and wait more than 1 second.
  • Page 34 5. Then press the FEED button three times (select 3.Print Density) selects the Print Density setting and prints the following Print Density settings. Print Den- 100% 1.70% 2.80% 3.90% 4.100% 5.110% 6.120% 7.130% <Set> Press FEED button for the number of times as the same as your selecting item, and wait more than 1 second.
  • Page 35 6.Then press the FEED button seven times (to select 7. 130%) returns to the Print settings group. Changed items are displayed in bold and underlined. Print 1.Paper Width 80mm/48columns 2.Max Speed 180mm/s 3.Print Density 130% <Set> Press FEED button for the number of times as the same as your selecting item, wait more than 1 second.

  • Page 36: Exiting To Previous Level

    Exiting to Previous Level Hold the FEED button down for 1 second or more until the buzzer sounds twice. Release the FEED button after the buzzer sounds. This returns to the previous level and prints the Setting group options. Setting 1.Memory Switch 1 2.Memory Switch 2 3.Print...
  • Page 37 Hold down the FEED button again for 1 second or longer until the buzzer sounds twice. Release the FEED button after the buzzer sounds. This returns to the previous level and prints the Setup Menu. Setup Menu 1.Setting 2.Setup Print 3.Save &...

  • Page 38: Exiting Directly To Setup Menu

    Exiting Directly to Setup Menu Hold the FEED button down for 3 seconds or more to return to the Setup Menu. Although holding down the FEED button for a long time causes the buzzer to sound twice after 1 second, ignore this and continue to press the FEED button. After about 3 seconds, the buzzer sounds three times and the following menu is printed.

  • Page 39: Setup Settings

    Setup Settings Setting Groups Settings Group Description Memory Switch 1 settings Memory Switch 1 Memory Switch 2 settings Memory Switch 2 Print settings Print Hardware settings Hardware Interface Serial and USB interface settings Setting Items and Detailed Setting Items (Note) Setup items and the default values depend on the printer model and/or area. Memory Switch 1 Group Item Description...
  • Page 40 Memopry Swich 2 Group Item Description Setting Value Cover Open Recovery method for Cover Open Error Auto Recovery during print Recovery by CMND Error What to do at power on or after recov- ery from error "Auto Recovery": Perform auto recov- Auto Recovery ery to enable data reception.
  • Page 41 Print Group Item Description Setting Value 80mm/48columns Paper width and number of charac- 80mm/42columns Paper Width ters per line 58mm/35columns 58mm/32columns 100mm/s 110mm/s Maximum print speed 120mm/s 130mm/s The maximum for printing ladder Max Speed 140mm/s barcodes and two-dimensional 150mm/s codes is 120mm/s.
  • Page 42 Harware Group Item Description Setting Value Whether to sound a buzzer when an error occurs None Error Alert "None": Does not beep. One Time "One Time": Beeps four times. Continuous "Continuous": Beeps continuously. The buzzer tone to use during print- Pattern 1 The buzzer beeps in the following Buzzer Interval...
  • Page 43 "Error Alert" The operation when a "continuous" buzzer tone is output is as follows: (Note) To stop the buzzer during continuous beeping, press the FEED button. • Recoverable Error (Excluding Paper Near End) Continuous beeping of 500mSecON/200mSecOFF • Hardware Error Continuous beeping of 1000mSecON/500mSecOFF "Buzzer Interval"...

  • Page 44: Hex Dump

    HEX Dump Ensure that paper is set in the printer. Turn off the power switch on the printer, then turn it on again while pressing the FEED button on the control panel. This outputs the printout shown in section 9-1. Pressing the FEED button three times (select 3.

  • Page 45: Command Trace

    Command Trace Ensure that paper is set in the printer. Turn off the power switch on the printer, then turn it on again while pressing the FEED button on the control panel. This outputs the printout. Pressing the FEED button four times (select 4. Command Trace) enters command trace mode.

  • Page 46: Sample Print

    Sample Print Ensure that paper is set in the printer. Turn off the power switch on the printer, then turn it on again while pressing the FEED button on the control panel. This outputs the printout shown in section 9-1. Pressing the FEED button five times (select 5.

  • Page 47: Regular Cleaning

    Regular Cleaning The print quality may be impaired by paper particles, dust, or other material. To avoid this problem, remove any paper particles or dust from the paper holder, the paper transport, the platen roller, and the thermal head as described below. Perform cleaning every six months.

  • Page 48: Cleaning The Platen Roller

    Cleaning the Platen Roller (1) Be sure to turn off the printer power. (2) Open the top cover. (3) Wipe off any dust, paper particles, glue, or other foreign material from the platen roller using a soft, dry cloth. Platen Roller Caution: Do not damage or dent the platen roller.

  • Page 49: Cleaning The Thermal Head

    Cleaning the Thermal Head (1) Be sure to turn off the printer power. (2) Open the top cover. (3) Using an alcohol solvent, remove black paper particles and other residue from the surface of the thermal head Thermal Head Caution: The thermal head can easily be damaged. Clean it carefully using a soft cloth to avoid any damage.

  • Page 50: Interface

    Interface Serial Interface (1) Transmission Interface Specifications Transmission Asynchronous Method Line Type Full duplex Input/Output Input: MAX211 Equivalent Circuit Output: MAX211 Equivalent Baud Rate 2400, 4800, 9600, 19200, 38400, 57600, 115200BPS (Setup Settings) Transmission 7 or 8 bits Code Type Transmission Start bits: 1 bit...
  • Page 51 (2) Serial Interface Connector Pin No. Signal Name Direction Signal Line Name Signal Ground Output Transmit Data Input Receive Data Output Request to Send Input Clear to Send Input Data Set Ready Signal Ground 8~12 No Connection +24V Ground +24V Ground 15~17 No Connection +24V...

  • Page 52: Usb Interface

    (3) Connection Cable The connection setup shown in the following figure is recommended. Host Printer FG < >FG >TXD TXD< >RXD RXD< >RTS RTS< >CTS CTS< >DSR DSR< >DTR DTR< >SG SG < Caution: Supplying power from the interface connector is prohibited. USB Interface (1) Type-B Connector: 4 Pins Pin No.

  • Page 53: Cash Drawer Connector

    Cash Drawer Connector Pin No. Signal Name Direction Signal Line Name Frame Ground *DRD1 Output Drawer Kick Drive Signal 1 DRSNS1 Input Drawer Sense Signal 1 +24V Drive Power *DRD2 Output Drawer Kick Drive Signal 2 Signal Ground <Connecting side>...
  • Page 54 <Connection> Printer Cable Drawer 1 Drawer Open/Close Drawer Kick Solenoid (24 or bigger Drawer 2 Drawer Kick Solenoid (24 or bigger) Caution: The drawer connection cable should be of the shielded type. Caution: Simultaneous drive from the two drives is not available. Caution: Specify the ON time and OFF time (t1 and t2) for the drawer using the pulse generation command (ESC p m t1 t2).
  • Page 55 to use other types of connectors such as public telephone connectors.

  • Page 56: Specifications

    Specifications General Specifications (1) Printing Method: Direct Line Thermal Printing (2) Print Speed: Maximum 180 mm/s (Monochrome only) (3) Print Resolution: 8dot/mm (0.125mm) (4) Relationship between Number of Print Column and Character Size Body face ((Width)x(Height) dot Paper width: 58mm 32 column printing 35 column printing ANK: Font A...
  • Page 57 Body face ((Width)x(Height) dot Paper width: 80mm 42 column printing 48 column printing ANK: Font A 42 columns: 12x24 48 columns: 12x24 51 columns: 10x24 57 columns: 10x24 ANK: Font B 56 columns: 9x24 64 columns: 9x24 ANK: Font C 64 columns: 8x16 72 columns: 8x16 ANK: Font A...

  • Page 58: Cutter Specifications

    Outline View Cutter Specifications (1) Cutting Method: Partial cut (the paper remains connected at one point) Caution: Do not use the cutter continuously at a rate exceeding 10 cuts per mi- nute (1 cut per 6 seconds or more). Excessive use may cause a malfunc- tion.

  • Page 59: Environment Specifications

    Environment Specifications (1) Temperature Operating Operation Guaranteed at: 0 °C – 40 °C Print Quality Guaranteed at: 5 °C – 35 °C Non-operating -5 °C – 60 °C Transportation or storage (packaging): -20°C - 60°C (2) Humidity Operating Operation Guaranteed at: 10%-95%RH (no condensation) Print Quality Guaranteed at: 10%-85%RH (no condensation)

  • Page 60: Usage Precautions

    Usage Precautions Paper Related Precautions (1) High printing rates may cause blurred printing. Choose a suitable printing rate to avoid blurring. Alternatively, set a suitable combination of print speed and print density to avoid blurring. (Refer to chapter “Changing the set up”.) (2) Printing characters from a non-standard character set in a thin serif or similar font will result in the characters appearing very faint.

  • Page 61: Cutter Related Precautions

    (9) If non-recommended paper is used, print quality and/or the thermal head life cannot be guaranteed. In particular, use of paper containing “Na+, K+, or Cl-” may significantly shorten the life span of the thermal head. (10) Using a non-recommended AC adapter may cause blurred and/or uneven printing, so use only the recommended adapter.

  • Page 62: Usb Interface Usage Precautions

    USB Interface Usage Precautions 1) Connect the printer directly to the host computer. (2) Be sure to turn on the printer power before printing. (3) If an error occurs during printing, recover the printer from the error, and then retry printing. (4) Do not turn off the printer or disconnect the USB cable while printing is in progress.

  • Page 63: Safety Precautions

    Safety Precautions Warning Marks This document uses the following warning marks in order to ensure safe and correct use of the product and to prevent any harm or damage to you or to others. Warning Caution Used for instructions intended to alert Used for instructions intended to alert the the user to the risk of death or severe user to the risk of injury or material damage...
  • Page 64 Warning When connecting the cash drawer cable, do not use any method not specified in the instruction manual. This may result in fire or electric shock. Do not place metals or vessels containing water, such as a vase, flower pot or cup on the top of, or near the product, or pour water on it.
  • Page 65 In case of emergency involving heat, smoke or acrid fumes occurring, immedi- ately turn off the power switch, and remove the power plug from the outlet. Request the sales company (or maintenance service center) for repair after confirming the smoke has gone. Users must under no circumstances whatso- ever try to repair the product due to the dangers involved.
  • Page 66 Caution Do not place heavy objects on the product. This may destroy the balance and cause the product to fall over or down, result- ing in injuries. Do not locate the product on a place with severe vibration, or on an unstable or inclined surface.
  • Page 67 When shifting the product, be sure to remove the power plug from the outlet. In addition, also remove the connection cable, etc. Pay adequate attention to your feet while performing the operation. Scratching the power cable may result in electric shock or fire, and injuries may also be caused if the product falls over or down.
  • Page 68 Wincor Nixdorf International GmbH D-33094 Paderborn Order No: 01750236263A...

Table of Contents