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Summary of Contents for Wincor Nixdorf TH210
- Page 1 TH210 Thermal Printer User Manual Edition July 2015...
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Page 2: Table Of Contents
Contents Contents..................2 Introduction ................... 1 About this manual ................2 Certificates ..................3 Communautés Européennes (CE) ............ 3 Underwriters Laboratories (awaiting certification) ......3 Federal Communications Commission (FCC) Radio Frequency Interference Statement Warning............ 3 Important notes ................4 Warranty ..................5 General safety information ............ - Page 3 Printhead Setting ................25 Preventing overheating of the printhead........25 Troubleshooting the printer ............27 Paper and Supplies............... 32 Ordering from Wincor Nixdorf ............32 Ordering thermal paper ............32 Qualified paper grades ............32 Ordering miscellaneous supplies..........34 Technical data ................36 Standard features .................
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Page 4: Introduction
Introduction The TH210 thermal receipt printer is easy to install, use, and maintain. Uti- lizing Clamshell design, simply snap open the top cover and drop the paper roll in place. You never need to change a printer ribbon or cartridge be- cause it uses thermal print technology. -
Page 5: Contents
The type and scope of application programs depend on the customer’s own selection, therefore, software will not be discussed further in this manual. You will find a description for the programming of this POS printer in a separate manual (“TH210, Programmer’s Guide”). TH210 Thermal Printer User Manual... -
Page 6: Certificates
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. TH210 Thermal Printer User Manual... -
Page 7: Important Notes
Wincor Nixdorf. The correction of interferences caused by such un- authorized modification, substitution or attachment will be the responsibil- ity of the user. -
Page 8: Warranty
Warranty Wincor Nixdorf generally guarantees a limited warranty engagement for 12 months beginning with the date of delivery. This warranty engagement covers all those damages which occur despite a normal use of the product. Damages because of improper or insufficient maintenance,... -
Page 9: General Safety Information
Disconnect the DC adapter when the printer is not used for a long time. Don’t spill water or other materials on the printer. If this happens, turn off the power immediately by means of the ON/OFF button. TH210 Thermal Printer User Manual... - Page 10 The printer should only be repaired by a technician, who is certified by Wincor Nixdorf. Operate the printer only with power supplies and cables approved by Wincor Nixdorf. Keep this manual safe and at hand for your ready reference. TH210 Thermal Printer User Manual...
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Page 11: Overview
Overview TH210 Thermal Printer User Manual... -
Page 12: Printer Controls
” Troubleshooting” for more information. Connector Cover The connector cover provides protection and strain relief for the printer connectors and cables. This cover should remain on the printer and utilized as described in chapter “ Cable routing”. TH210 Thermal Printer User Manual... -
Page 13: Setting Up The Printer
Setting up the printer Unpack the parts and check whether the delivery matches the details of the delivery note. TH210 Thermal Printer User Manual... -
Page 14: Load Or Change The Paper Roll
1. Open the top cover by pushing up evenly on each of the cover until it un- snaps (1). 2. Loading: Remove the test printout (2). Retain the test printout with the configuration listing until the printer is successfully installed Changing: Remove the used paper roll. TH210 Thermal Printer User Manual... -
Page 15: Adjusting Paper Low Setting
Note: This setting can be adjusted with the provided software utility. Changing the paper path width The TH210 can be adjusted to print on paper rolls with widths of 58 or 60 mm. To perform this adjustment, please refer to the Service Manual. A trained service technician must perform this adjustment. -
Page 16: Mounting The Printer On A Vertical Surface (Using Optional Kit)
Caution: Attach the power and communication cables to the printer prior to attaching the printer to the bracket. Note: The “paper low” option will not function when the printer is vertical- ly mounted. TH210 Thermal Printer User Manual... -
Page 17: Connect The Cables
3. Route the cable up and through the strain relief clip above the connect- or and through the opening in the connector cover when shut. Note: If installing two cash drawers, you will need to obtain a Y-cable as shown in the illustration below. TH210 Thermal Printer User Manual... -
Page 18: Communication Cables
RS-232C cable (25-pin) The communication cable connects the printer to the host computer using the 25-pin RS-232C. Installation is identical for all connectors. To install the communication cable: 1. Make sure the host computer is off. TH210 Thermal Printer User Manual... - Page 19 USB symbol on the connector is face up when you plug it into the port. Note: If the printer is configured to use CommClass USB, you must install the CommClass USB driver on the host computer. The driver is available for download from the website: http://www.wincor- nixdorf.com/internet/site_EN/EN/Support/Downloads/ POSLotterySystems/poslotterysystems_node.html TH210 Thermal Printer User Manual...
- Page 20 3. Plug the power cord into the power supply. 4. Plug the power supply into a grounded outlet. When it is properly pow- ered, the green LED on the top of the printer will light up. TH210 Thermal Printer User Manual...
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Page 21: Cable Routing
Guide the USB cable through the strain relief and out the slot in the con- nector cover, as shown in the illustration. The USB cable fits underneath the power supply and cash drawer cables. The RS-232C cable routes straight out the back when attached. TH210 Thermal Printer User Manual... -
Page 22: Test The Printer
“Using the Printer, Troubleshooting the printer” or use the interactive tech support tool on the website, www.wincor- nixdorf.com, or contact Wincor Nixdorf for technical support. The printer will arrive for installation pre-configured. The printer’s current configuration appears on the test (diagnostics) printout. However, if you would like to run a new print test or check the configurations, you can run a diagnostics printout detailing the current configuration. -
Page 23: Using The Printer
If you make adjustments to the configuration, be careful not to inadvertently change settings that may af- fect the printer’s performance. Wincor Nixdorf does not recommend that users change the printer configuration. Additional information on configuring the printer is found in the Program- mer’s Guide. - Page 24 5. Continue through your menu selections until you are asked, “Save New Parameters?” Select “Yes.” Reset the Printer. Open the top cover. Press and hold the paper feed button while closing the top cover. The diagnostic printout verifies your new settings. TH210 Thermal Printer User Manual...
- Page 25 Print Test and Configutration Menu. Sample will vary depending on the printer model. TH210 Thermal Printer User Manual...
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Page 26: Energy-Savings
Energy-savings The TH210 is an ENERGY STAR® qualified printer. This function makes it possible to set the number of minutes the printer will remain idle before entering a low-power (1 watt) idle state. To set or to adjust the energy-savings timeout value: 1. -
Page 27: To Change The Print Density
When the paper is out, you must load a new roll immediately or data may be lost! Please use thermal paper, which corre- sponds to the Wincor Nixdorf paper specifications for this printer. Paper near end The green LED blinks off four times, then remains on, indicating that ap- proximately 15 feet of paper remains. -
Page 28: Maximum Power Setting
There are four levels of power, besides auto, that can be selected in the Hardware Options section of the Configuration menu: Auto (for Wincor Nixdorf power supplies with PowerID), fall back 48W Printhead Setting The printhead energy rating and printer setting must match. The setting will be preconfigured from the factory but may require changing should service to the thermal mechanism be required. - Page 29 A full line of text characters (every cell on the line has a character in it) is approximately 25% dot coverage. Graphics are approximately 40% dot coverage. Barcodes are approximately 50% dot coverage. A solid black line is 100% dot coverage. TH210 Thermal Printer User Manual...
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Page 30: Troubleshooting The Printer
LED blinks four Thermistor Allow the print- Chapter “Using the times, on remainder out of range head to cool down printer, Preventing overheating of the printhead”. If on power up, contact your au- thorized service repre- sentative. TH210 Thermal Printer User Manual... - Page 31 Receipt is not cut Paper is Open the top jammed cover, inspect the knife, and clear TH210 Thermal Printer User Manual...
- Page 32 Note: If paper has been used which is not on the Wincor Nixdorf recommend paper list, resulting in a dirty printhead, the printhead may require cleaning prior to switching back to Wincor Nixdorf recommended paper. See Chapter...
- Page 33 Faulty USB port Plug cable into another USB port on host computer Printer is in ener- Press paper feed Chapter “Using the gy- savings mode button to revive Printer, Energy Sav- printer ings” TH210 Thermal Printer User Manual...
- Page 34 Connect the after 5–20 sec- cables” onds, reconnect the USB cable, reset the printer, and reboot the host computer; check that USB cable are proper- ly connected on both ends TH210 Thermal Printer User Manual...
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Page 35: Paper And Supplies
To place an order or get more non- technical information, call your Wincor Nixdorf representative. Wincor Nixdorf is able to provide paper. Contact your Wincor Nixdorf rep- resentative for more information on ordering. Ordering thermal paper... - Page 36 P39023 (BPA free, was P–390), P30521 (BPA free) P30523 (BPA free), P31523 (BPA free), P35532 (BPA free) Mitsubishi Int’l Corp. P–5035 T–8051 TP–8065 PP-5051 OJI Paper Company Ltd. KF–60 PD–170R PD–160R Wincor Nixdorf Internatioanl GmbH WN-T55 (KT55-F20) Website: http://www.wincor- nixdorf.com/mediaservice TH210 Thermal Printer User Manual...
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Page 37: Ordering Miscellaneous Supplies
Ordering miscellaneous supplies Cash drawers and cables Wincor Nixdorf compatible cash drawers: KA17, KA21, KA12-1 Cable Model number Part number KAxx cable 1.5m black CRKB-0981 01750082239 KAxx cable 3.0m black CRKB-0982 01750082240 KAxx cable 5.0m black CRKB-0984 01750267706 KA17 cable 1.5m black... - Page 38 TH210 Service Manual English 01750275762 (Wincor Nixdorf certified service German 01750275763 technicians only-Contact a sales representative to order) * That document as PDF file and needed drivers can be downloaded from this web site: http://www.wincor- nixdorf.com/internet/site_EN/EN/Support/Downloads/POSLotter ySystems/poslotterysystems_node.html TH210 Thermal Printer User Manual...
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Page 39: Technical Data
80 mm wide thermal paper Options for 58 mm and 60 mm wide paper are also available Paper path 58 mm, 60 mm, 80.0 mm paper path width models Print resolution 8-dots/mm Speed Up to 180 mm/second throughput TH210 Thermal Printer User Manual... -
Page 40: Factory-Installed Options
Paper cutter standard on all units (partial and full cut). Factory-installed options 25 Pin RS232/USB Cabinet color Add-on options For part numbers and additional ordering information, refer to Chapter “Paper and Supplies”. Wall mount kit for printer Power supply Power cords TH210 Thermal Printer User Manual... - Page 41 All brand and product names mentioned in this document are trademarks of their respective owners. Copyright © Wincor Nixdorf International GmbH, 2015 The reproduction, transmission or use of this document or its contents is not permitted without express authority. Offenders will be liable for damages. All rights, including rights created by patent grant or registration of a utility model or design, are reserved.
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