Samsung UN55D6000 E-Manual page 293

Issues
Sound Problem
There is no sound or the sound is
too low at maximum volume.
◀
Solutions and Explanations
First, perform the Sound Test to determine if your TV audio is operating
properly.
•
Go to MENU - Support
If the audio is OK, the sound problem may caused by the source or
signal.
•
Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray
etc.) connected to your TV.
English
- Self Diagnosis - Sound Test)
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