Turbolock SmartLOCK TL111WM Manual
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Turbolock SmartLOCK TL111WM Manual

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In order to continue serving our customers and providing the best products, our product information including our user manuals may
receive updates from time to time. Please check our website for the latest user manuals and product materials. Version 1.0 12/19/2021

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Summary of Contents for Turbolock SmartLOCK TL111WM

  • Page 1 In order to continue serving our customers and providing the best products, our product information including our user manuals may receive updates from time to time. Please check our website for the latest user manuals and product materials. Version 1.0 12/19/2021...
  • Page 2 Customer Service: 855-850-8031...

  • Page 3: Table Of Contents

    Table of Contents Section 1 Section 5 9.3 Pairing the Turbolock to Wi-Fi Bridge Information & Safety Warnings Using the Lock 9.4 App Usage 1.1 Introduction 9.5 Generating Keypad Passcodes Section 6 1.2 Safety Warnings 9.6 Managing E-Keys Keypad Passcodes 1.3 End-of-Life Disposal...

  • Page 4: Information & Safety Warnings

    1.1 Introduction This user manual will guide you through the functions and usage of your TurboLock TL111WM Bluetooth-enabled Smartlock. It is important that you follow all instructions and regard all notes that appear throughout this manual. Consult this manual before you attempt to use your lock.

  • Page 5: End-Of-Life Disposal

    • Never submerge the lock or any of the lock’s components. • Hanging objects on the lock is not recommended. • The lock may be used with the TurboLock Plus app. The lock will function without the app but full functionality may only be achieved when the app is used.

  • Page 6: Package Contents & Overview

    5: Battery Compartment 10: Latch Assembly 15: Wi-Fi Bridge Do not try to completely remove the inside screws from the lock when disassembling or installation. Inside screws only need to be loosened. Always leave them in the lock. TurboLock TL111WM...

  • Page 7: Battery Information

    • Entering a keypad passcode incorrectly 5 times in a row will activate Security Lockdown mode. While in this mode, the keypad will be inoperable and the only way to unlock the TL111WM is with one of the physical keys, included as a backup. This is a security feature. TurboLock TL111WM...
  • Page 8 Admin generates and shares e-keys through the Tubolock Plus app. In order to use the e-key, however, the person being shared with must also download the Turbolock Plus app and register for an account. Once logged in, the trusted users can receive and use e-keys.
  • Page 9 With the TURBOLOCK PLUS App You Can: Lock/unlock from anywhere in the world Engage directly from anywhere in the world Reset temporary passcodes from anywhere in the world Enable/Disable mute mode from anywhere in the world Generate temp keypad passcodes from anywhere in the world...

  • Page 10: Installation (Retrofit)

    This middle inside screw will recede into Latch Assembly the fixture when loosened and will not fully 1, Battery Compartment x 1, Back Plate detach. Turn counterclockwise to loosen. Cover x 1, and Back Plate x 1. Middle Inside Screw Inside Screws x 3 TurboLock TL111WM...
  • Page 11 (Fig. 3) (Fig. 2) Part 3 - Installing the Strike In most cases, the existing strike plate and setup can be used. If you wish to use the one included with your lock, skip to Section 4.1, Part 3. TurboLock TL111WM...

  • Page 12: Main Installation

    Step 3. Feed the power cable through the back plate cover, and cover it on the back plate part, then use the hex key to tighten the inside screw (clockwise) at the bottom of back plate cover. (Fig. 6) Slot is upward Back Plate Cover Back Plate Power Cable Inside Screw Tail Piece 2 x Mounting Screws (Fig. 4) (Fig. 5) (Fig. 6) TurboLock TL111WM...
  • Page 13 Step 7. The lock should now be ready to use. It’s highly recommended to use the default passcode and the app to test the lock before closing the door to make sure it works before closing the door. See Section 6 for information on the default admin passcode. See Section 9 for information on the app. TurboLock TL111WM...

  • Page 14: Installation (New)

    • It may be easier to drill the 25mm hole with a hole saw bit (not included) or a 7/8” spade bit (not included). If using a spade bit, do not drill at high speeds as this may tear out too much wood and/or damage the door. TurboLock TL111WM...
  • Page 15 Back Plate Cover Back Plate Outside Knob Inside Knob This middle inside screw will recede into Latch Assembly the fixture when loosened and will not fully detach. Turn counterclockwise to loosen. Middle Inside Screw Inside Screws x 3 TurboLock TL111WM...
  • Page 16 Insert the latch back into the door. (Fig. 13) Step 5. Check the latch’s bolt and make sure the rounded side faces in. Use the 2x wood screws and a screwdriver (not included) to secure them. (Fig. 14) (Fig. 12) (Fig. 13) (Fig. 14) TurboLock TL111WM...
  • Page 17 During chiseling, it’s highly recommended to stop and check to see if the strike plate sits flush in the doorframe over the strike box. If not, chisel a little more and check again. Be careful not to chisel too deep otherwise the lock may not function correctly after installation. (Fig. 17) TurboLock TL111WM...

  • Page 18: Main Installation

    Carefully feed the power cable through the center hole of the back plate. Tighten the 2x mounting screws (clockwise) to fasten the back plate to Back Plate the door. Make sure both screws are tightened. (Fig. 19) 2 x Mounting Screws (Fig. 19) TurboLock TL111WM...
  • Page 19 Step 7. The lock should now be ready to use. It’s highly recommended to use the default passcode and the app to test the lock before closing the door to make sure it works before closing the door. See Section 6 for information on the default admin passcode. See Section 9 for information on the app. TurboLock TL111WM...

  • Page 20: Using The Lock

    • The passcode must be entered while the keypad backlight is on. If it goes out, begin again at Step 1. • If the admin passcode is lost or forgotten, the lock may be reset. Refer to Section 10. TurboLock TL111WM...

  • Page 21: Adding Keypad Passcodes

    Step 3. Before the keypad turns off, enter the keypad passcode you wish to delete, then press ‘#’ . Step 4. After another 3 beeps, the keypad will turn off and the passcode will be deleted. Step 5. Test the old passcode. It should now be unusable. TurboLock TL111WM...

  • Page 22: Delete All Passcodes

    Step 1. Press ‘#’ on the keypad, and enter the current admin passcode, then ‘#’. The lock will engage and beep 3 times. The lock is now in Setup mode. You can also turn on this feature via the TurboLock Plus app.

  • Page 23: Using The Mute Function

    Step 1. Press ‘#’ on the keypad, and enter the current admin passcode. Then press ‘#’ again. The lock will engage. Step 2. Press ‘6’ and then press ‘#’. After the keypad lights off, the lock will start emitting sound again. TurboLock TL111WM...

  • Page 24: The Turbolock Plus App

    Only compatible with 2.4 GHz networks Step 1. Plug in the Wi-Fi Bridge. The power indicator will be flashing blue and purple and ready to pair with Turbolock Plus app. If the power indicator is not flashing, press and hold the power button for about 6s to let the Wi-Fi Bridge enter pairing mode.

  • Page 25: Pairing The Turbolock To Wi-Fi Bridge

    Step 2. Press ‘5’ then ‘#’. After 3 beeps, the TL111WM will reset and enter the sleep mode. Step 3. Open the app, tap the Wi-Fi Bridge icon. then tap Add Sub Device, it will start to search the Turbolock around and pair it automatically.

  • Page 26: App Usage

    9.4 App Usage You can control the lock via the “TurboLock Plus” app. After connected successfully, you can control it via Bluetooth, or remote WiFi. From the lock list screen (Fig. 2), tap get more information about lock service (Fig. 3). Or tap the name of lock to enter operation screen (Fig.

  • Page 27: Generating Keypad Passcodes

    9.5 Generating Keypad Passcodes For users without the TurboLock Plus app, the Admin only can generate a 6-digit temporary keypad passcode that users can manually enter on the TL111WM keypad to unlock. This 6-digit code can be revoked at any time by the Admin. This is a temporary unlock code that can be used 1-3 times, as assigned by the Admin.

  • Page 28: Managing E-Keys

    9.6 Managing E-Keys E-Keys are generated on the TurboLock Plus app by the Admin and sent to a user. That user must install the TurboLock Plus app on their smartphone and register for a TurboLock account. E-Keys will be permanent after the Admin successfully share the E-Keys with the users.

  • Page 29: Resetting The Lock

    ○ Choose a new Admin Passcode immediately. See Section 6. ○ All digital keys and codes issued via the app will be erased. In order to restore app functionality, it must be paired with the lock again. See Section 9.3 Pairing the Turbolock to Wi-Fi Bridge. Option 1 Step 1.

  • Page 30: Specifications

    4 or 6 digits Pressing Cycle >200,000 Minimum OS Requirements IOS 9.0 or Android 5.1 above Micro USB 1 x USB (universal mobile power bank) Working Temperature -4°F~140°F (-20°C~60°C) Door Requirements 5.5cm diameter hole, 4.0cm-5.5cm thickness Warranty 1 Year Limited TurboLock TL111WM...

  • Page 31: Maintenance

    Turn the handle to open the door while the lock’s backlight door? is still on. Your access has been restricted. If you received a key from the lock’s admin, your access may be restricted to certain times of the day. Check with your admin regarding these details. TurboLock TL111WM...
  • Page 32 5-minute period of The physical key can be used to override the security inactivity where it cannot be used. This lockout. is a security feature designed to prevent unwanted parties from using the lock. TurboLock TL111WM...
  • Page 33 Check the Lock List page in Turboluck Plus app to see if Wi-Fi Bridge is too far. Wi-Fi Bridge has already been paired If none of the above information resolves your issue, please visit our website at www.turbolock.com or contact customer service at 855-850-8031. TurboLock TL111WM...

  • Page 34: Warranty

    Warranty services are provided by TurboLock Warranty Pro (“WP”). If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, WP will: (1) repair the hardware defect by using new or refurbished parts that are equivalent to new in performance and reliability;...
  • Page 35 THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. TurboLock TL111WM...
  • Page 36 COPYRIGHT © 2022 TURBOLOCK. ALL RIGHTS RESERVED.

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