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Marathon Power SNMP Series User Manual

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SNMP Card
User's Manual
for the SNMP-CY54-03 and SNMP-CY54-04 SNMP Cards

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Summary of Contents for Marathon Power SNMP Series

  • Page 1 SNMP Card User’s Manual for the SNMP-CY54-03 and SNMP-CY54-04 SNMP Cards...

  • Page 3: Table Of Contents

    Table of Contents Introduction ........................8 Features ......................8 Web-Enabled ...................... 8 Notifications ......................8 Scheduling ......................8 Security ....................... 8 Upgrading ......................8 Supported Protocols ................... 9 NMS, ........................9 Supported Protocols ................... 9 Supported MIB Objects ..................9 Free Downloadable Software from our website .............
  • Page 4 4. Configuration/System Time ................18 5. Creating a Master configuration File ............. 20 Using the Netility Configuration Software ..............21 SNMP Card Firmware Upgrading using Netility ..........25 Web UI Structure ......................26 Information Tab ......................27 System Status ....................27 System Information ..................
  • Page 5 Test Log - UPS Testing (CY54-03 Model Only) ......... 30 Critical Battery Capacity (%) (Only Available on the CY54-03 Model) ..30 UPS On/Off Schedule (Only Available on the CY54-03 Model) ......30 Wake On Lan (Only Available on the CY54-03 Model) ......30 Warning Threshold Levels (Only Available on the CY54-03 Model) ..
  • Page 6 Rebooting the SNMP Card ONLY ..............39 SNMP (Uniquely Identifying the UPS and its Notifications)....... 40 MIB System ....................40 System Name .................... 40 SNMPv1 & SNMPv2 or SNMPv3 ............... 41 TRAP Notifications..................41 MIB Type ....................41 Email ......................... 42 Email Settings ....................
  • Page 7 Help ........................53 Save/Restore Settings ................53 Firmware Update Settings ................54 Updating the CY54-03 Card’s Firmware - Important Note ........ 54 Updating the CY54-04 Card’s Firmware - Important Note ........ 54 About ......................55 Password Recovery ..................56...

  • Page 8: Introduction

    Introduction The NetAgent 9 SNMP card adds network monitoring and management functions to your UPS. After plugging the card into your UPS and connecting it to your network, you can view the UPS’s status and control the UPS by merely entering the card's IP address into a web browser.

  • Page 9: Supported Protocols

    Plus, you can perform self-tests, send history files, and more. Download it at https://marathon-power.com/s/SNMPView-v58.rar iMConfig is software that allows a user to change the same parameter on multiple cards simultaneously. Please contact Marathon Power at support@marathon- power.com for the latest version of this software.

  • Page 10: Sms Server Software

    SMS Server Software allows the card to communicate with an SMS Server, enabling event notifications to be sent via SMS messaging. Please contact Marathon Power at support@marathon-power.com for the latest version of this software. To open rar files for free, please install 7-zip on your computer, available at https://www.7-zip.org/download.html...

  • Page 11: Snmp Card Ups Installation

    SNMP card UPS Installation Find the correct SLOT on the UPS and remove the panel Align the card in the slot and gently push it in. Reattach the screws to secure it in place Turn ON UPS Connect a LAN cable...

  • Page 12: Led Indications On The Card

    LED Indications on the card Status RJ45 Port Power Lost Writing Status Communication Firmware Yellow The card 9 Status Flashing Flashing Communication Green Yellow Green Flashing Flashing Sending / Sending / Receiving Receiving Mbps Mbps Data Data Power NOTE: When loading firmware, the red LED alternating flashes, DO NOT remove the card from the UPS.

  • Page 13: Connecting To The Snmp Cards

    Connecting to the SNMP cards If your computer does not have an ethernet port, you can use a simple Wi-Fi router between your computer and the card. First, wirelessly connect your computer to the router using Wi-Fi, and then make a wired connection between the router and the card with an ethernet cable.

  • Page 14: Configuration Of The Snmp Cards

    Configuration of the SNMP Cards Configure four primary sub-menus card proper operation, Configuration/Network, Configuration/SNMP, Configuration/Email, and Configuration/System Time 1. Configuration/Network Enter a unique IP address to identify the SNMP card on your network...

  • Page 15: Configuration/Snmp (Uniquely Identifying Your Ups)

    2. Configuration/SNMP (Uniquely Identifying Your UPS) Enter a unique ID/Name into the “System Name” field using the SNMP sub-menu. The “System Name” appears in the subject line of the event notifications emails. The “System Location” only appears in the body of the email. 3.
  • Page 16 You must enter a “Sender’s” email address to send email notifications. We recommend using a unique email address/account only for UPS event emailing instead of a person’s ’email address. This allows all the UPS notification emailing to be managed from one email account and an email client (program) like Outlook, offering a central point for management, updating, and security.
  • Page 17 Event Notifications (CY54-03 Model) Event Notifications (CY54-04 Model)

  • Page 18: Configuration/System Time

    Emailing of Daily Report Enter the email addresses of the people needing to receive a daily copy of the event and data logs as a CSV file. The data and event logs are also available for download using the card’s UI. 4.
  • Page 19 Email Notifications Sent as SMS Notifications If your cell phone service provider supports email to SMS, you may be able to receive event notifications on your cell phone. First, check with your provider and test that you receive SMS emails on your system. Below are the most common cell service providers and their email-to-SMS address format.

  • Page 20: Creating A Master Configuration File

    5. Creating a Master configuration File Create a Master configuration by saving a finished configuration at Help/About/Save/Restore Settings as a master. Then by restoring this “Master” on another SNMP card, the new card is configured faster and easier. Remember to change the new card’s ’IP address and System Name. Save/Restore Settings Save Current Configuration Click on Save to save the configuration to your PC.

  • Page 21: Using The Netility Configuration Software

    Using the Netility Configuration Software Use the Netility software program to search for all the available NetAgent 9 cards on your network, configure individual IP addresses, and upgrade firmware. Available at https://marathon-power.com/s/Netility.rar The Netility main page has a function section and an Online NetAgent card List. 2.
  • Page 22 1. Click on a specific 2. Click on card Network Settings Select to assign IP by DHCP Columns requires to be entered for Static IP address...
  • Page 23 Default port for each protocol Once password is enabled and configured, it is required to enter the Enter password correct password when change any setting or firmware upgrade...
  • Page 24 NOTE: Each card has its unique serial number, MAC address, and password. They are shown on a label on the bottom of each card. This label will help to identify the card information on Netility. NetAgent 9 Card List When you start up Netility, it automatically searches all the available online NetAgent 9 SNMP cards within its LAN network.

  • Page 25: Snmp Card Firmware Upgrading Using Netility

    If a failure occurs during firmware upgrading, please try to upgrade the card again. If the 2nd attempt fails, please contact Marathon Power at support@marathon-power.com Refresh List The list on Netility would refresh every 2 minutes automatically. However, a manual...

  • Page 26: Web Ui Structure

    Web UI Structure This manual follows the same structure and layout of the SNMP card’s ’web interface. Information System Status Basic Information Current Status Remote Control Meter / Chart Configuration UPS Configuration UPS On / Off Schedule Network SNMP Email Web / Telnet System Time Language...

  • Page 27: Information Tab

    Information Tab System Status System Information This shows all the necessary information about the card, such as hardware/firmware version, serial number, uptime, etc. The data is obtained from the UPS and the UPS settings. Network Status This shows the network information and configuration. Basic Information Shows the UPS’s ’information/Battery Information/Rating Information.

  • Page 28: Remote Control

    Remote Control Here, the user can indicate a test of the UPS and various other UPS Control Commands remotely on the UPS. Once the option is selected, clicking Apply executes UPS Testing Miscellaneous (Control Commands) (Only Available on the CY54-03 Model) These are various control commands that can be sent to a CY54-03 compatible UPS.

  • Page 29: Configuration Tab

    Configuration Tab UPS Configuration (CY54-03 Model) UPS Properties Do Not change any of these settings. The standard MegaTec firmware was customized to work with our UPSs firmware without changing these settings. Changing these settings will not have any effect. Except for entering the “Date of Last Battery replacement(mm/dd/yyyy)” Number of Batteries, 3 is the default setting;...

  • Page 30: Test Log - Ups Testing (Cy54-03 Model Only)

    Condition of UPS Restart (Only Available on the CY54-03 Model) Battery Capacity If you do not want your UPS to restart until the batteries reach a specific capacity level, enter that level here. Waiting Time If you want your UPS to wait for a specific time before restarting, enter that time here. Test Log - UPS Testing (CY54-03 Model Only) Here, the user can schedule several UPS tests, a 10-Second Self-Test, a Test until Battery Low, a Deep Battery Test to a preset Schedule (specific length of time), and a...

  • Page 31: Warning Threshold Levels (Only Available On The Cy54-03 Model)

    Warning Threshold Levels (Only Available on the CY54-03 Model) Time out after the loss of connection If the card and UPS lose communication, the card sends a warning notification at this configured time. Critical load (%) When loading reaches the % configured, the card sends a warning notification. UPS Temperature (°C) When the UPS temperature reaches the degree configured, the card sends a warning notification.

  • Page 32: Ups Configuration (Cy54-04 Model)

    UPS Configuration (CY54-04 Model) UPS Properties Because the TRTC Series UPS can be used with any battery, the following procedure enables you to have the best estimate of the battery capacity possible for each site tested. The estimated battery capacity is based on the battery's DC voltage as it decreases when the UPS is in battery mode.
  • Page 33 For a 48V system, the total voltage usually is around 55V. For a 24V system, the total voltage is usually around 27.0V. Your measured battery voltages may differ slightly. Battery Full Voltage (AC Power Failed) is the stable DC Voltage after the UPS has been in battery mode for a couple of minutes.

  • Page 34: Test Log (Cy54-04 Model)

    Test Log (CY54-04 Model) Adjust how often the SNMP card retrieves new data from the UPS. Maintenance (Only Available on the CY54-04 Model) Battery Charging Temperature Compensation Battery Voltage Low Warning External Fan On/Off by Temperature Battery Test Options Inverter On/Off (Load/Output ONLY) This command turns off the output of the UPS only when the UPS is in battery mode.

  • Page 35: Transfer Points (Only Available On The Cy54-04 Model)

    Transfer Points (Only Available on the CY54-04 Model) This option allows the user to change various detection and warning levels of the UPS. The factory default values concur with those specified by most Departments of Transportations. Our Line-Interactive UPSs have a transformer with a second tap off the primary winding. When Buck or boost is enabled, the transformer automatically switches the secondary tap to buck or boost the output voltage by 10%.

  • Page 36: Transfer Point Descriptions (Cy54-04 Model)

    Transfer Point Descriptions (CY54-04 Model) We DO NOT recommend making transfer point adjustments. Doing so could adversely affect the operation of the UPS. Some levels are interdependent. Meaning changing a value may cause other values to change automatically. Slow Detect High Limit When the input voltage exceeds this level, TRTC SERIES UPS transfers to Battery Mode from Buck Mode (when enabled) or Line mode.

  • Page 37: Default Transfer Point Settings (Cy54-04 Model)

    Default Transfer Point Settings (CY54-04 Model) Buck On Buck Off Range Effect. Lower Limit Effect. Upper Limit Boost On Boost Off High Limit 120-150 High Buck 120-144 High Gap Low Gap Low Boost 96-120 Low Limit 90-120 Rebooting the UPS (TRTC Series UPSs) Using the SNMP-CY54-04 SNMP Card, go to Configuration/Maintenance/Battery Test Options.

  • Page 38: Network

    Network Ipv4 Select how an IPv4 IP address is obtained using the drop-down list, either manually entered, DHCP or BOOTP. Clicking Apply reboots the card. Ipv6 Select how the IP address is obtained using the drop-down list, either Automatic, Stateless DHCPV6, DHCPV6, or manually entered. Clicking Apply reboots the card. IP Address DNS Server IP Ethernet Connection Type...

  • Page 39: Rebooting The Snmp Card Only

    Rebooting the SNMP Card ONLY Restart Go to the System Time sub-menu on the left side. At the bottom of the page is “Restart” “This reboots the SNMP card ONLY; Not the UPS. Auto Restart System for Every (0 is disabled) The card to restart automatically at a preset hour or minute Manual Restart System After 30 seconds Once click on Apply, The card restarts after 30 seconds.

  • Page 40: Snmp (Uniquely Identifying The Ups And Its Notifications)

    SNMP (Uniquely Identifying the UPS and its Notifications) MIB System System Name Enter a unique ID/Name into the “System Name” field. This “System Name” appears in the subject line of the event notifications emails. The “System Location” only appears in the body of the email. SNMP UDP Port The port used by the card to receive and send signals NetAgent SNMP command.

  • Page 41: Snmpv1 & Snmpv2 Or Snmpv3

    TRAP receiver and the card must have the same community. (Default is public) MIB Type PPC MIB is the default. RFC1628 MIB NOT recommended. MIB files are available by contacting Marathon Power at support@marathon-power.com Severity This section sets the TRAP level for each receiver. There are three levels of Severity, 1.

  • Page 42: Email

    Events Selects the events that the card sends as TARPs. Click on Select to show the complete Events List. Then, click on Test to send a TRAP to ensure that the settings are correct. Send Power Restore and Adaptor Restore TRAPs for X time(s) in X second(s) Interval. Sets the number of times the card can request information.

  • Page 43: Emailing Of Power And Ups Events

    Emailing of Power and UPS Events Enter the email addresses of the people needing to receive UPS event notifications. Select. The Select button allows you to select specific notifications to that person.

  • Page 44: Event Notifications (Cy54-03 Model)

    Event Notifications (CY54-03 Model) Event Notifications (CY54-04 Model)

  • Page 45: Emailing Of Daily Report

    Emailing of Daily Report Enter the email addresses of the people needing to receive a daily copy of the day’s event and data logs as a CSV file. The data and event logs are also available for download using the card’s UI. We recommend using 23:58 as the time to send a daily report.

  • Page 46: Notifications Sent As Sms Notifications

    Notifications Sent as SMS Notifications If your cell phone service provider supports email to SMS, you may be able to receive event notifications on your cell phone. First, check with your provider, and check that you receive emails as SNS messages on your system. Below are the most common cell service providers and their email-to-SMS address format.

  • Page 47: Sms Server

    SMS Server The CY54-03 and CY54-04 support using an SMS Server. Please contact Marathon Power at support@marathon-power.com for the latest version of MegaTec’s SMS Server software. SMS Server Enter the IP address of the SMS Server. SMS Port： Enter the SMS Server’s port number for sending SMS. (Port 80 is the default) Account Name Enter SMS Server’s account name if required Password：...

  • Page 48: Web/Telnet/Ftp - Security Settings

    Web/Telnet/FTP – Security Settings To set permission for each user account for Web and Telnet access. It is valid for up to 8 users. User Name This sets the username for Web and Telnet access. Password： Sets user’s password for Web and Telnet access. Permission：...

  • Page 49: Radius Server Settings

    Connection Timeout： Set the number of seconds to suspend the login time after the login. Connection Retry： Sets the number of connections to the RADIUS server again Please contact Marathon Power at support@marathon-power.com if you need additional RADIUS Server details.

  • Page 50: System Time

    System Time This page is to set the card’s system time. Then, the card can synchronize with an external or internal Time Server. System Time (yyyy/mm/dd hh:mm:ss) Sets the card’s current system time/date, click on Adjust Now to automatically adjust to the correct time/date.

  • Page 51: Language

    Language When you first log in to the webpage of the card, auto-detects the OS language of the PC and shows the same language on its web pages. Users may also choose the language per preference. Note: Users have to enable cookies before they use this function. Email Preference Select a language preference for the email and SMS messages.

  • Page 52: Log Information Tab

    Log Information Tab If no events or data are listed, you may need to adjust the Date of Data log range at the bottom of the page. Event Log It shows a record of all events, giving the Date/Time of the event and a detailed description of each.

  • Page 53: Help Tab

    Double-clicking on it opens that card’s webpage. Serial Port Debug (Only Available on the CY54-03 Model) Please contact Marathon Power at support@marathon-power.com for information about the serial port debug feature. Help Help opens another browser tab, showing an interactive version of the NetAgent card’s web interface.

  • Page 54: Firmware Update Settings

    UPS.. Updating the CY54-03 Card’s Firmware - Important Note If the firmware installed on your CY54-03 card is older than 3.8.CY504.PCM.7, please contact Marathon Power at support@marathon-power.com for the latest firmware. To see what firmware version is installed on your card, go to Information/System Status/System Information.

  • Page 55: About

    To see what firmware version is installed on your card, go to Information/System Status/System Information. About Shows the card’s hardware version, firmware, and serial number.

  • Page 56: Password Recovery

    Password Recovery To reset the card’s password, follow the steps below. 1. Using a PC on the same LAN network as the NetAgent 9 card with the unknown password. 2. Open a web browser and type http://xxx.xxx.xxx.xxx/password.cgi (xxx.xxx.xxx.xxx is the IP address of the card), and click Enter For the ID, enter admin For the password: Enter the password located on the label under the SNMP card.
  • Page 57 Marathon Power, Inc. 2022 2538 E. 54th Street Huntington Park, CA 90255 Office: 310-689-2328 Fax: 310-689-2329 support@marathon-power.com www.marathon-power.com © 2022 Marathon Power Inc. MP_SNMP Net Agent User Manual_Apr_2022...

This manual is also suitable for:

Snmp-cy54-03Snmp-cy54-04

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