Marathon Power SNMP-CY54-04 User Manual

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SNMP-CY54-04 SNMP Card
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  • Page 1 SNMP-CY54-04 SNMP Card User’s Manual...
  • Page 3: Table Of Contents

    This manual mirrors the structure and layout of the SNMP card’s web interface. The '*' symbol highlights sections that are essential or likely to be of interest. Table of Contents INTRODUCTION ..........................7 Features ............................. 7 Supported Protocols ........................7 Free Downloadable software from our website ................
  • Page 4 Input Status* ..........................26 Output Status* ......................... 26 Battery Status* ......................... 26 Event Log and Event Timer* ....................26 Summary* ..........................26 Contact Status* ........................26 Remote Control* ........................27 UPS Testing* ..........................27 Dry Contact Configuration*...................... 27 CONFIGURATION TAB ....................... 28 UPS Configuration ........................
  • Page 5 MIB System* ..........................39 Access Control* ........................40 Configuring Power and BBS Event Notifications* ..............44 Email Settings* ........................44 Entering the email addresses of the people who should receive the notifications*....45 Enter the email addresses of the people who should receive the Daily Reports* ....46 SMS ............................
  • Page 6 Remotely Power Cycling a Device Connected to the BBS* ........... 62 Email Notifications Sent as SMS Notifications ............... 65 The '*' symbol highlights sections that are essential or likely to be of interest.
  • Page 7: Introduction

    Introduction A Simple Network Management Protocol (SNMP) card is an important addition to your battery backup system (BBS). It provides essential monitoring of the incoming power and status of the BBS by simply accessing the card’s interface through a web browser or by its notifications. Features Real-time incoming power status Real-time BBS status...
  • Page 8: Free Downloadable Software From Our Website

    Free Downloadable software from our website All communication software from Marathon Power is available for free and is downloadable from our website at https://marathon-power.com/ups-communication-and-control and by contacting Marathon Power at support@marathon-power.com Netility is MegaTec's configuration software. It searches for all the available MegaTec SNMP cards on your local area network.
  • Page 9: Snmp Card Installation

    SNMP Card Installation* To learn how to install the SNMP card, please watch our one-minute YouTube video posted on our website at SNMP Web Card Installation — Marathon Power Inc. (marathon-power.com) Card LED Lights* Figure 1...
  • Page 10: Eight Steps To Quickly Configure The Snmp Card

    Eight Steps to Quickly Configure the SNMP Card* 1. Connecting to the SNMP card* The SNMP-CY54-04 has a static IP address of 192.168.1.51 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 The best way to connect to the card is by using an ethernet cable between your computer and the card.
  • Page 11: Assigning The Card A Unique Name

    2. Assigning the Card a Unique Name* Location: Configuration/SNMP/General/MIB System Figure 3 NOTE: Enter a unique ID/Name into the “System Name” field. The “System Name” appears in the subject line of the event notifications emails. The “System Location” only appears in the body of the email.
  • Page 12: Configuring The Power And Bbs Event Notifications

    3. Configuring the Power and BBS Event Notifications* Location: Configuration/Email/Email Settings Figure 4 • The SNMP card must have an account to use to send emails. • Enter the email server and account information of the account. • You must enter a “Sender’s” email address to send email notifications. Suggestion: We recommend using a unique email account/email address only for BBS event emailing instead of a person's email address.
  • Page 13: Entering The Email Addresses Of The People Who Should Receive The Notifications

    4. Entering the email addresses of the people who should receive the notifications* Location: Configuration/Email/Emailing for Event Log Figure 5 Enter the email addresses of the people you want to receive power and BBS event notifications. The Select button allows you to select which notifications are sent to that person. Available Event Notifications* Figure 6...
  • Page 14: Entering The Email Addresses Of The People Who Should Receive The Daily Reports

    5. Entering the email addresses of the people who should receive the Daily Reports* Location: Configuration/Email/Email for Event Report Figure 7 Enter the email addresses of the people needing to receive a daily copy of the event and data logs as a CSV file. The data and event logs are also available for download using the card’s UI.
  • Page 15: Connecting The Card To The Local Area Network

    7. Connecting the card to the Local Area Network* Location: Configuration/Network/IPv4 Figure 9 Enter a unique IP address to connect the SNMP card to the local area network. Suggestion: Before changing the card's IP address, consider saving the current configuration as a master configuration 192.168.1.51 file;...
  • Page 16: Saving And Restoring The Card's Configuration File

    8. Saving and Restoring the Card's Configuration File* Location: About/Save/Restore Settings Figure 10 In the section Save Current Configuration, select Save to save the current card's configuration. But you can also save a master configuration file for "restoring" a configuration on another SNMP card of the same make and model.
  • Page 17: Using The Configuration Software Netility

    Using the Configuration Software Netility* Netility is MegaTec's configuration software that allows you to configure some of the card’s settings and upgrade the card’s firmware. It also searches for all the available MegaTec SNMP cards on your local area network. It is downloadable for free at https://marathon-power.com/ups-communication-and-control.
  • Page 18: Netility's User Interface Explained

    Netility’s User Interface Explained* The Netility main page is divided into a function section and the Online MegaTec card List. 1. Online MegaTec Card List 2. Function Selection Figure 12...
  • Page 19 When you open Netility, it automatically searches for all the available MegaTec SNMP cards on its LAN and then displays the card’s serial number, IP address, and MAC address. Double- clicking on a single MegaTec card takes you directly to the card’s webpage. (The list refreshes automatically every 2 minutes) Figure 13 Highlighting a specific MegaTec card displays its hardware version, firmware, and MAC...
  • Page 20: Launch Web User Interface

    Launch Web User Interface Highlighting a specific MegaTec card in the list and clicking on the Launch Web User Interface button will take you directly to the card’s UI in a browser window. Network Settings Tab* You can view or configure the card’s network settings by highlighting the card and clicking on Network Settings.
  • Page 21 The Advanced Tab lets you choose which protocols and ports the card uses. The Password Tab allows you to set a password. If a password is enabled, you must enter the correct password before making password changes. Figure 15...
  • Page 22: Firmware Upgrade Tab (Snmp Card Firmware Only)

    • MegaTec’s STANDARD firmware is not fully compatible with our products. • Using it may result in a loss of functionality of the card and the data that it receives from the BBS. • Please contact Marathon Power at support@marathon-power.com for firmware compatible with our products or use the card’s built-in firmware updater located...
  • Page 23: Refresh List Tab

    • Browse to file the firmware file you will be using. Then click on Download to update the firmware. • When you see a message that the file downloaded successfully, click the cancel button to exit Netility. If the firmware updating is unsuccessful, contact Marathon Power at support@marathon- power.com for assistance.
  • Page 24: Information Tab

    This manual follows the same structure and layout as the SNMP card’s web interface. Information Tab Figure 17 System Status* System Information* This tab displays all the necessary information about the card, such as hardware/firmware version, serial number, uptime, etc. Network Status This tab summarizes network information and the card's network configuration.
  • Page 25: Basic Information

    Basic Information* Figure 18 BBS Details* This section displays the BBS's Model (part number) and firmware version. Configuration Information This section displays the BBS's configuration Information.
  • Page 26: Current Status

    Current Status* Figure 19 Input Status* Output Status* Battery Status* Event Log and Event Timer* Summary* This tab displays a summary of the BBS's status. Contact Status* This tab displays the status of the dry contact relays.
  • Page 27: Remote Control

    Remote Control* Figure 20 UPS Testing* This section is where you initiate a self-test of the BBS. Dry Contact Configuration* This section is where you configure the dry contact relays. Each dry contact can be configured to change state for an On Battery, a Low Battery, a Timer, an Alarm Condition, a Fault Condition, and can be disabled.
  • Page 28: Configuration Tab

    Configuration Tab UPS Configuration UPS Properties Figure 21 Important! The UPS Communication Type must be set to PB2000.
  • Page 29 Converting Battery Voltage into Battery Capacity Shown on the SNMP Card Figure 22 The BBS uses battery voltage to determine when the batteries are low and full. This section allows you to enter site-specific information for the SNMP card to convert the BBS's battery voltage into an approximate capacity shown on the SNMP card.
  • Page 30 BBS with energy for the load. The BBS uses this as its battery 0% point because this is what the BBS measures when AC power returns to the site and starts charging the batteries. Please get in touch with Marathon Power at support@marathon-power.com if you need assistance with these settings.
  • Page 31: Maintenance

    Maintenance* Figure 24 Line Qualify Options* Battery Charging Temperature Compensation* Battery Voltage Low Warning* External Fan On/Off by Temperature* Battery Test Options* Inverter On/Off (Output On/Off) When the BBS is in battery mode, the Inverter On/Off command turns off the BBS's output power to the load.
  • Page 32: Transfer Points

    • The default levels are those specified by most Departments of Transportation. • Do NOT adjust the transfer points unless you have clear and consistent data that the BBS will eliminate a problem. After you have this data, please get in touch with Marathon Power at support@marathon-power.com...
  • Page 33 Transfer Point Descriptions Some levels are interdependent; changing a value may cause other values to change automatically. High Transfer Point Setting Above the High Transfer Point Setting, the BBS transfers into battery mode. High Gap range 3-7. Buck Transfer Point Setting Above the Buck Transfer Point Setting, the BBS lowers the output AC voltage by 15%.
  • Page 34: Avr Feature Settings

    AVR Feature Settings* The BBS has a transformer with two secondary taps. Enabling Automatic Voltage Regulation allows the BBS to use its secondary tab to lower (Buck) or raise (Boost) the output voltage by 15%. AVR reduces the number of times the BBS transfers into battery mode. Connecting the card to the Local Area Network* Figure 27 IPv4*...
  • Page 35 IPv6 Figure 28 IP Address Select how the IP address is obtained from the drop-down list: automatic or stateless DHCPV6 or manually entered. You must enter the Router Discovery auto resend, the maximum IPv6 prefixes, and the multicast address. DNS Server IP Enter the Primary DNS Server IP address.
  • Page 36: Ethernet

    This section sets if you want to stop BBS communication when the card disconnects from the network. Modbus on TCP Device ID* This section changes the card's Modbus TCP/IP device ID. For the Modbus Register Table, please get in touch with Marathon Power at support@marathon-power.com...
  • Page 37 Dynamic DNS Figure 30 This section allows users to alias a dynamic IP address to a static hostname. Ensure the account and password are registered with a DDNS service provider. Service Provider Select Dynamic DNS providers from a list. Domain Name Enter the registered domain name.
  • Page 38 PPPoE Figure 31 This tab lets the card connect to the Internet directly using your xDSL modem by PPPoE. Enter the Login name and password to enable the connection. Once set up, the card connects directly to your LAN. An abnormal connection failure will cause a re-dial.
  • Page 39: Assigning The Card A Unique Name

    Assigning the Card a Unique Name* General* MIB System* Figure 32 NOTE: Enter a unique ID/Name into the “System Name” field. The “System Name” appears in the subject line of the event notifications emails, while the "System Location” only appears in the body of the email.
  • Page 40: Access Control

    Access Control* Figure 33 Manager’s IP Address This section sets the IP address that the administrator uses to manage the card. It is valid for up to 8 IP addresses. To manage the card from any IP address, enter *.*.*. *. Version This section is for choosing the SNMP version, either SNMPv1, SNMPv2, or SNMPv3.
  • Page 41 TRAP Notifications Figure 34 Destination IP This section sets the receiving device's IP address. Up to eight different IP addresses can be used. Accept This section sets the type of traps accepted: none (No) or SNMPv1 Trap, SNMPv2 Trap, SNMPv2 Inform, SNMPv3 Trap, SNMPv3 Inform. NOTE: When SNMPv3 TRAP or SNMPv3 Inform is selected, username/password and authentication information are required Community...
  • Page 42 Severity This section sets the receiver's TRAP. There are three levels of Severity, • Information: To receive all the traps. • Warning: To receive only the warning traps. • Severe: To receive only the severe traps. Description This section is adding a note about the trap. Events This section allows the selection of specific events to be sent.
  • Page 43 Device Connected Figure 36 This tab is for you to label the devices attached to your BBS.
  • Page 44: Configuring Power And Bbs Event Notifications

    Configuring Power and BBS Event Notifications* Email Settings* Figure 37 To send email notifications, you must enter a “Sender’s” email address. Suggestion: We recommend using a unique email account/email address only for BBS event emailing instead of a person's email address. This allows all the card’s notification emails to be managed by writing email forwarding rules in an email client (program) like Outlook, not each SNMP card.
  • Page 45: Entering The Email Addresses Of The People Who Should Receive The Notifications

    Entering the email addresses of the people who should receive the notifications* Figure 38 Enter the email addresses of the people needing to receive BBS event notifications. The Select button allows you to select which notifications are sent to that person. Available Event Notifications* Figure 39...
  • Page 46: Enter The Email Addresses Of The People Who Should Receive The Daily Reports

    Enter the email addresses of the people who should receive the Daily Reports* Figure 40 Enter the email addresses of the people needing to receive a daily copy of the event and data logs as a CSV file. The data and event logs are also available for download using the card’s UI.
  • Page 47: Sms

    Figure 41 If you have an SMS Server, enter its information here. You may need to install the MegaTec software for SMS Servers. Please get in touch with Marathon Power at support@marathon-power.com for the latest version of this software or if...
  • Page 48: Web/Telnet/Ftp

    Web/Telnet/FTP* Figure 42 User Account* This section is for configuring who can access the card and what privileges they have. It is valid for up to eight "users". If you have more than eight "users", they can share one of the eight already assigned.
  • Page 49: Ftp Server

    IP Filter This section restricts the IP address a user can use to access the card (*.*.*.* Means any IP address). Auto logoff This section sets the time of Auto Logoff. After Idle for xx minute (s). (0 is disabled) The user is logged off automatically once the preset time is reached.
  • Page 50: Ssl Information

    SSL Information* Figure 44 HTTPS Protocol* The tab is for choosing which SSL and TLS protocols are enabled. SSL Information* This section allows users to upload their SSL Public Key and SSL certificate. When both the public key and certificate are uploaded to the card, the communication is encrypted by SSL. To communicate via HTTPS, make sure to enable HTTPS port 443.
  • Page 51 RADIUS Server Settings Figure 45 This tab enables RADIUS server configuration and authentication. If you need assistance with this, please get in touch with Marathon Power at support@marathon-power.com...
  • Page 52: Setting The Card's Time

    Setting the Card’s Time* System Time Figure 46 This section configures the card's time and automatic adjustment. Rebooting the SNMP Card* Figure 47 This section only restarts the card, NOT the BBS. The card restarts automatically at a preset hour or minute or can manually restart after 30 seconds. Auto Restart System for Every (0 is disabled).
  • Page 53: Language

    Language Figure 48 Interface Language The card automatically detects and uses the PC's language. This section allows you to select which language the card uses. Email Preference This section selects the language preference for emails and SMS messages sent.
  • Page 54: Log Information Tab

    Log Information Tab Event Log* Figure 49 It displays a record of all events, giving the Date/Time of the event and a detailed description of each. The log capacity is 1000 logs. When the limit is reached, the card overwrites the oldest log.
  • Page 55: Ups Event Log

    The data log shows the Input Data/Time, Input Voltage, Output Voltage, Frequency, Load, Battery Voltage and Temperature of time. The data logs capacity of 5000 data points. When the limit is reached, the card overwrites the oldest log. Data Logs are saved in the CSV format by clicking “Save Data Log.” Check the date at the bottom of the page to ensure you view the data from the date you are interested.
  • Page 56: Help Tab

    Help Tab Search NetAgent Search displays all the MegaTec cards within your LAN. It lists the device’s serial number, Mac Address, Hardware version, Firmware version, and IP address. Double-clicking on it opens that card’s webpage. Help Help opens another browser tab, showing the card’s web interface. This interactive version has descriptions and explanations instead of adjustment and settings options, illustrating each feature or option the card offers.
  • Page 57: Save Current Configuration

    This function resets all the card settings to their default values, including restoring the card’s IP address to its defaults, IP address 192.168.1.51 255.255.255.1 192.168.1.1 username admin password user Please get in touch with Marathon Power at support@marathon-power.com if you would like...
  • Page 58: Built-In Snmp Card Firmware Updater

    Built-In SNMP Card Firmware Updater* Figure 53 Firmware Update Settings The card's built-in firmware updater uses an FTP server managed and maintained by MegaTec to provide you with the latest firmware for the card. 1. Note the firmware version that is currently installed on the card. Then click the Update Now button, and a message window will tell you if the card has the latest firmware.
  • Page 59 Figure 55 4. When a message window shows “Update Complete”, click the exit button. Wait approximately 2-3 minutes, then refresh the page. Confirm that the firmware version has changed. Figure 56 5. Repeat all these steps until there is a message window “This is already the latest version Firmware”.
  • Page 60: Updating The Snmp Cards Firmware Using A Computer

    IMPORTANT! While upgrading, the red and yellow LED could alternatively flash. DO NOT remove the card from the BBS or disconnect any cables during this time. If you would like further information or have any questions about updating the card's firmware, please get in touch with us at Marathon Power support@marathon-power.com...
  • Page 61: Appendixes

    Appendixes Password Recovery* To reset the card’s password, follow the steps below. 1. Using a PC on the same network as the card with an unknown password. 2. Open a web browser and type http://xxx.xxx.xxx.xxx/password.cgi (xxx.xxx.xxx.xxx is the IP address of the card), and click Enter If you disabled HTTP access to the card, type https://xxx.xxx.xxx.xxx/password.cgi (xxx.xxx.xxx.xxx is the IP address of the card) and click Enter.
  • Page 62 Remotely Power Cycling a Device Connected to the BBS* IMPORTANT NOTES: • Remotely power cycling a device connected to the BBS is only possible if the BBS is not connected to a maintenance bypass switch (MBS) or a power transfer switch. (PTS) •...
  • Page 63 After clicking Apply, you will see the popup below as the command is sent to the BBS. Figure 59...
  • Page 64 Step 2. When the popup clears, click on the "Off" circle under Inverter On/Off and click Apply at the bottom of the page. This will turn off the output of the BBS and cancel the battery test. After the line-qualification time elapses, the attached devices have been power cycled, and the BBS is now operating normally.
  • Page 65 Email Notifications Sent as SMS Notifications If your cell phone service provider supports email to SMS, you may receive event notifications on your cell phone. First, check with your provider and test that you receive SMS emails on your system. Below are the most common cell service providers and their email-to-SMS address format.
  • Page 66 Marathon Power Inc., 2024 2538 E. 54th Street Huntington Park, CA 90255 Office: 310-689-2328 support@marathon-power.com www.marathon-power.com MP_SNMP-CY54-04 Manual_Jun_2024 © Marathon Power, Inc. 2024...

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