Troubleshooting - Zte ZXHN H1600 User Manual

 Do not put other objects on the product. Try to reduce the number of obstacles
between the product and a wireless terminal.
 Horizontally place the product in the middle of the applied area and do not put
it in a corner.
 Do not place the product at a high position while it is placed horizontally. The
recommended height is 1.2 to 1.5 meters.
6

Troubleshooting

The Power indicator on the front panel is off after the power button is
pressed.
 Power switch does not turn on.
 The power adapter is not correctly connected to the device. Be sure to use the
power adapter supplied with the device.
The LAN indicator on the front panel is off after the device is powered
on.
 The corresponding LAN link is not established.
 The Ethernet cable is not correctly connected to the LAN interface.
 The network device connected to the LAN interface is not powered on.
The WAN indicator on the front panel is off after the device is powered
on.
 The WAN link is not established.
 The Ethernet cable is not correctly connected to the WAN interface.
 Please contact the service provider for help.
Unable to connect to the network.
 Check that the Ethernet cable is correctly connected to the WAN interface and
the Ethernet cable is correctly connected to the LAN interface.
 Check that the WAN indicator on the front panel is on and the Internet indica-
tor on the front panel is solid green or flashing green.
Restore the factory default settings.
After the power is on, use a needle to press the button for over 5 seconds to re-
store the default factory settings.