Troubleshooting Mg 1000B - Nortel NN43112-103 User Manual

Note: If you do not use the Resume Normal Mode command after
testing, the IP Phone automatically returns to Normal Mode in 10
minutes.
(Services)

Troubleshooting MG 1000B

The MG 1000B can display error messages on-screen. Table 10 lists
error messages and describes actions to correct the causes.
Table 10: Troubleshooting MG 1000B (Part 1 of 2)
Display Message
Local Mode
Local Mode
Invalid ID (1)
1. Press the
2. Press the
scroll and highlight
Mode.
3. Press the
registers back to the main office).
Probable Cause
Test Local Mode.
Network problem.
Gatekeeper unable to
find end point from
Branch User ID.
Additional phone features
Services key.
Up/Down navigation key to
Resume Normal
Enter key (the IP Phone
Actions
Press the
key, and then select
Resume Normal
Mode.
Contact system
administrator if
problem persists.
Notify system
administrator.
Services
133