BenQ InstaShow X User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Projector Accessories
  5. InstaShow X
  6. User manual

BenQ InstaShow X User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
InstaShow™ X
User Manual
WDC30
V 1.00

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the InstaShow X and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for BenQ InstaShow X

Summary of Contents for BenQ InstaShow X

  • Page 1 InstaShow™ X User Manual WDC30 V 1.00...

  • Page 2: Copyright

    Any third party content or service preinstalled in this product is provided "as is". BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties.

  • Page 3: Benq Ecofacts

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...

  • Page 4: Table Of Contents

    Table of Contents Copyright ...................2 Disclaimer ..................2 Patents ....................2 Statement regarding hyperlinks and third-party websites ...2 BenQ ecoFACTS ................3 Introduction ..................6 Product features ........................7 Package content ........................8 Product specifications ......................9 Overview ..........................11 Button ................................ 11 Host ................................11 LED indicators of the Button and the Host ..................12 Installation ..................13...
  • Page 5 Storing Buttons and USB cable in the cradle ..............27 Resetting a Host ......................27 Resetting a Button ......................28 Enabling network standby mode ...................29 Starting and stopping presentations ..........30 Getting ready ........................30 Starting presentation .....................30 Idle presentation ......................31 Split screen presentations ....................31 Starting a split screen presentation .....................

  • Page 6: Introduction

    Introduction InstaShow™ X (or “the product” in this document) is a wireless device for corporate meeting rooms. Users expect devices to respond instantly, apps to launch and to control at their fingertips, and information to be available on demand. The product bypasses the complicated steps of IP addresses, driver installation, app execution, setting selection, etc.

  • Page 7: Product Features

    FIPS 140-3 Certified With FIPS 140-3 certified encryption, each presentation via BenQ Encryption InstaShow X Button is protected by NIST approved algorithm in all. For higher security requirement, the presentation can be set to discard Mobile Projection other wireless display and only allow InstaShow™ X Button for presentation.

  • Page 8: Package Content

    Package content InstaShow™ X Buttons InstaShow™ X Host and Lid 4 Antennas Cradle Adapter & Plugs Screws & Rubber Foot Quick Start Guide & Velcro Strap Cable: HDMI A(M) to A(M) Safety Statement • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 9: Product Specifications

    Product specifications General Features Model name WDC30 Color Black Interface HDMI (Video) + USB (Type-A) + 3.5mm Jack (Audio) + RJ45 (Ethernet) Input resolution Up to 1920x1080(FHD) • HDMI 1.4 (Comply with HDCP 1.4): 720x480P60, 1920x1080P24, 1920x1080P30, 1920x1080P50, 1920x1080P60 • HDMI 2.0 (Comply with HDCP 2.3): 720x480P60, 1920x1080P24, Output resolution 1920x1080P30, 1920x1080P50, 1920x1080P60, 3840x2160P24, 3840x2160P50, 3840x2160P60, 4096x2160P24, 4096x2160P50,...
  • Page 10 InstaShow™ X Button Cable USB Type A, HDMI Cable Power supply DC 5V±10%, 0.5A Reset button Red/Green/Blue* Present key Dimension (WxDxH) 81 x 186 x 24mm Split Screen key x1 (Share with Pairing Key) Weight 91.4g Power consumption Up to 4.5W / 2.8W (Operating) / 1.8W (Standby) Wireiess transmission IEEE 802.11 a/n/ac, 5GHz, 2T2R protocol...

  • Page 11: Overview

    Overview Button 1. Present key with LED indicator Press to start or stop presenting. 2. Split screen key Press to enable split screen presentations. 3. USB 3.0 connector Connect to a computer or laptop. 4. HDMI 1.4 connector Connect to a computer or laptop. 5.

  • Page 12: Led Indicators Of The Button And The Host

    Pairing key Press to pair with a Button. 10. RESET Poke the RESET hole to reset the device if the device stops responding. Refer to Resetting a Host on page 27 for more information. 11. Standby button with LED indicator Lid of the Host Press to turn the Host on and off.

  • Page 13: Installation

    Installation This section will guide you on how to prepare the unit before its initial use. Environment check Before installing your InstaShow™ X kit, check the environmental conditions. 1. Do not install the device near heat sources like radiators or direct sunlight, or in a site with excessive dust or humidity.

  • Page 14: Assembling The Host

    Assembling the Host Assemble the Host with four antennas by turning the antennas clockwise (right) and counterclockwise (left) to fasten them tightly. Setting up the Host You are provided with four different ways to position the Host. The total weight of the Host Unit is 330g.

  • Page 15: Attaching The Host To A Ceiling Mount

    Attaching the Host to a ceiling mount If the display is mounted on the ceiling: 1. Attach the Host to the ceiling mount using the provided velcro strap. 2. Fix the Host to the mounting holder. 3. Use the supplied velcro to fix the mounting holder and the Host to the ceiling mount as shown in the illustration.
  • Page 16 3. When the lid is correctly installed on the Host the alignment hole on the lid should be pointed to the LOCK print at the front side of the Host. 4. Attach the rubber feet to the recesses on the lid and put the Host right next to the display. •...

  • Page 18: Positioning The Host Antennas

    Positioning the Host antennas Once you have properly installed the Host, follow the guidelines below to position the antennas to maximize signal reception: For ceiling installation Position the antennas so that they are both pointed downwards at an angle roughly perpendicular to the ceiling: For ceiling mount installation •...

  • Page 19: For Table Placement

    • Avoid positioning the antennas in a horizontal manner, this may result in a weak signal reception: • If the Host is attached to a metallic ceiling mount ensure that the antennas are at least 3 cm away from the metal portion of the ceiling mount: For table placement Position the antennas so that they are both pointed upwards roughly perpendicular to the table: Connecting the HDMI cable and power...

  • Page 20: Assembling The Adapter

    Assembling the adapter Every adapter provided in the box includes a plug socket and plugs based on the region in which you purchased the product. Below are images of the standard American, standard European, standard Australian, and standard UK plugs: Standard American Standard European Standard Australian...

  • Page 21: Connecting The Hdmi Cable

    Press the Power switch of the Host. For BenQ IFP (Interactive Flat Panel) products, please have power supplied via a power adapter. Do not keep the device powered on all the time. For better performance, power off the device for 30 minutes...

  • Page 22: Lan Connection

    LAN connection The Host can be connected to a local network or directly to a laptop. The LAN connection can be used to configure your product and update the software. Insert a network cable with RJ-45 connectors into the LAN port and connect the other side to a LAN. Setting up and powering a Button 1.
  • Page 23 3. When the Button is ready to present, the LED indicator will turn solid green. Press the Present key when the LED indicator turns green. • If the Button encounters problems while pairing with the Host during startup, the LED indicator will flash red. Repeat the previous process again until the LED turns solid green.
  • Page 24 3. The LED indicator of the Button will flash green while the Button is starting up. 4. When the Button is ready to present, the LED indicator will turn solid green. Press the Present key when the LED indicator turns green. •...

  • Page 25: Pairing A Button And Host

    Pairing a Button and Host A product set includes a Host and two Buttons, which are paired before shipment. In such a case, you don’t need to pair them again. However, if you buy two or more product sets, and you want to pair a Button with a different Host, you need to follow the instruction below.
  • Page 26 If the Host is attached to the ceiling so that it is not easy to press the PAIRING key, please use the pairing process in the web management interface. Refer to Pairing on page 50 for information. 4. Press the split screen key on the side of the Button for five seconds. The LED indicator of the Button will blink blue for about 10 seconds.

  • Page 27: Storing Buttons And Usb Cable In The Cradle

    5. The LED indicator of the Button turns static green and a “Pairing complete” message will be shown when the Host and Button are successfully paired. The maximum number of Buttons you can pair with one Host is 32. Storing Buttons and USB cable in the cradle You are provided with two different ways to store the Buttons in the cradle.

  • Page 28: Resetting A Button

    Reset the Host using the following steps: 1. Connect the power port on the Host to a power source and wait for at least 90 seconds. After the Host has been connected to a power source for at least 90 seconds, the Host LED may indicate any one of the statuses described in LED indicators of the Button and the Host.

  • Page 29: Enabling Network Standby Mode

    After the Button has been connected to a powered on laptop for at least 30 seconds, the Button LED may indicate any one of the statuses described in LED indicators of the Button and the Host. As long as the Button has been connected to a powered on laptop for at least 30 seconds, you may proceed to the next step of the resetting process regardless of the status of the Button LED.

  • Page 30: Starting And Stopping Presentations

    Starting and stopping presentations This section will guide you on how to start and stop a presentation using the product. Getting ready Make sure that all the connected devices have been powered on and ready for the presentation. As the product could work with different projectors, IFPs, TVs, or monitors with standard HDMI ports, the steps required to start a presentation may vary according to the actual environment and your display specifications.

  • Page 31: Idle Presentation

    5. The device starts presenting, and the LED indicator of the Button turns static blue. Present • Make sure the transmission distance between the Button and Host is within 15 meters and with no obstacles. • The product supports MacBooks and Windows laptops to mirror an extended desktop. Idle presentation 1.

  • Page 32: Starting A Split Screen Presentation

    The product allows up to 8 users to present simultaneously in a split screen orientation. Starting a split screen presentation 1. Connect a Button to each computer that will be presenting in the split screen presentation. See Setting up and powering a Button on page 22 for more information.

  • Page 33: Switching From A Split Screen To A Full Screen Presentation

    Switching from a split screen to a full screen presentation Once in a split screen presentation you can switch to a full screen presentation of any of the participant’s screen by pressing the split screen button on the Button of the computer that wants to present in a full screen.

  • Page 34: Presenting With Mobile Devices

    Presenting with mobile devices Users with mobile devices can connect their mobile devices to the Host and make a presentation via the InstaShare app by following the steps below: 1. Install the InstaShare app on your mobile device using the QR code located on the guide screen. 2.

  • Page 35: Touch Back

    Touch back When a Host is connected to a touchscreen display and a PC is presenting via a Button, you can use a USB Type-A cable to connect any of the USB ports located at the rear of the Host to the touch input USB port of the display to control the interface of the PC remotely via touch gestures on the display.

  • Page 36: Web Management

    Web management The product is equipped with a web management interface that enables you to configure its features through a browser such as Google Chrome (version 49.0.26), Internet Explorer (version 8.0), or Firefox (version 46.0.1). The features may vary according to different firmware versions. Accessing the web management interface Logging into the web management interface via direct connection 1.
  • Page 37 3. The default IP address of your Host is 192.168.20.1 Change your laptop’s IP address to 192.168.20.x (e.g. 192.168.20.100). 4. On your browser, enter the IP address: 192.168.20.1 At the first access to the web management interface or after a firmware upgrade, you may be prompted to change the password to proceed. Enter the default password (0000) as the old password, and set a new one.

  • Page 38: Logging Into The Web Management Interface Via Lan

    If you are not requested to change the password on the login page, enter the default user name (admin) and your password (as changed earlier). 5. You will successfully log into the web management interface. Logging into the web management interface via LAN If your Host is connected to your LAN, you can enter the IP Address shown on the screen via a web browser.

  • Page 39: Logging Into The Web Management Interface Via A Wireless Network

    Logging into the web management interface via a wireless network The product supports 802.11 ax/ax/n. It is compatible with most devices with Wi-Fi capability (e.g. laptop or mobile devices), you can locate the Host via the WDC30_xxxxxx SSID (shown in the Guide/Idle screen) in your laptop or mobile device’s wireless network menu and connect to it.

  • Page 40: Getting Started

    Getting started You can now use the web management interface to configure various settings of your Host. Main column Top command buttons Function bar Top command buttons Change language 1. The default language is English. To change the interface language, go to the language settings panel and you can see all available languages.

  • Page 41: Information

    Information Click Information and you will see detailed information for System Information, WAN, Wireless Network, My Screen, and Screen Message. You can change the Host Name under Wireless Network SSID. The SSID is relevant to Host Name. If the SSID (host name) is changed, you need to pair the Button(s) to the Host again. You can change the background image for the Host’s guide screen and/or idle screen by selecting Custom in the Guide Screen or Idle Screen fields, then clicking the Select Image button that appears, and then navigating to and selecting the image file on your local folder you want as either...
  • Page 42 • To hide the tutorial boxes on either the Guide Screen or Idle Screen, check the Tutorial Hide box. • To revert to the default Guide Screen or Idle Screen, select Original in the respective screen’s field. Guide Screen Background Image Tutorial Boxes Idle Screen Background Image...

  • Page 43: Wan

    You can enter messages under Screen Message. After filling in a message, press Apply to proceed. Your message will be shown at the top of the Guide/Idle Screen. One line (with up to 100 alphanumeric or Chinese characters in the line) is allowed for Screen Message. Click WAN and you will see the default WAN IP Address of the Host.

  • Page 44: Wireless Network

    Wireless Network Click Wireless Network and you will see the Setting, Wi-Fi Radio Setup, and Wireless Nodes Status menu for the Host. Setting The Wi-Fi SSID for the Host is displayed in the SSID field. The SSID is relevant to the Host Name of Information > System Information menu, to change the SSID will also refresh the Host Name.
  • Page 45 Wi-Fi Security Option provides the user WPA2 Personal Mixed and WPA3 Personal Mixed options for the Host’s wireless connection when users access the web management interface via a wireless network. WPA2 Personal Mixed, WPA3 Personal Mixed allows users with various encryption methods to connect to the Host, which may be needed for users with older wireless devices.
  • Page 46 Band Steering is a feature that balances dual-band capable wireless clients to connect to the faster 5GHz Wi-Fi, and leave the 2.4GHz Wi-Fi less-crowded for those clients who support 2.4GHz only; therefore to improve Wi-Fi performance for all the clients. When using Band Steering you will only have to connect one SSID ("WDC30_XXXXXX") with one password.
  • Page 47 Wi-Fi Radio Setup In the Transmission Power field you can set the strength of the Wi-Fi signal with the available options being of Heavy for a strong Wi-Fi signal (20 dbm for 2.4G; 15 dbm for 5G), Standard for a standard Wi-Fi signal (18 dbm for 2.4G; 12 dbm for 5G), and ECO (15 dbm for 2.4G; 10 dbm for 5G) for a weaker, energy saving signal.
  • Page 48 In the 2.4G Channel Width and 5G Channel Width fields you can configure the channel width for your 2.4G and/or 5G Wi-Fi signal. The available options for 2.4G Channel Width are 20MHz and 40MHz, while the available options for 5G Channel Width are 20MHz, 40MHz, and 80MHz.

  • Page 49: Pairing

    Wireless Nodes Status The Wireless Nodes Status sub-menu lists all the devices connected to the Host via Wi-Fi indicates their MAC Address, Device Name, IP Address, Wi-Fi channel used (2.4G/5G), and connection time (Uptime). Pairing Click Pairing and you will see Pairing and Pairing Status. Pairing is used when the Host is attached to the ceiling as it is not easy to press the PAIRING key of the Host when the device is high on the ceiling.
  • Page 50 HDMI 2. When the Button is successfully connected to the laptop, the LED indicator of the Button will blink green. 3. Make sure the Host is properly connected to a power source. 4. Press Start pairing to pair the Host to the Button via the web management interface, you will have two minutes to pair with the Button.
  • Page 51 6. The LED indicator of the Button will turn static green when the Host and Button are successfully paired. • Images are for reference only. Each product features a different serial number. • The maximum number of Buttons you can pair with one Host is 32. 7.

  • Page 52: Monitor

    Monitor Click Monitor to adjust Monitor Output Setting. Primary Screen output resolution, Secondary output resolution configures the Host’s output resolution for video broadcast by the Host. When Primary Screen output resolution , Secondary output resolution mode is set to Auto the Host will select the output resolution based on the connected display’s native timing, or you can select an output resolution manually.

  • Page 53: Advance Setting

    Advance Setting Click Advance Setting to adjust 4 + 4 Way Split, Login Code (only for APP), Line Out, Moblie Projection Key, Moblie Projection, HDCP Auto, Network Standby and Touch Back Setting. 4 + 4 Way Split enables or disables split screen presentations and has the same function as the split screen button on a Button.
  • Page 54 Moblie Projection Key is a special feature design for meeting Host to allow or forbid BYOD device to start their presentation. This feature is used for highly confidential needed meeting with BenQ designated InstaShow TX Buttons to prevent the wireless presentation being sniffed by malicious hackers.
  • Page 55 Moblie Projection is linked to Moblie Projection at RX Host’s I/O Panel. When sets to Allow, all the clients(include BYOD and mobile devices) can start projection via InstaShare or other supported wireless display protocols. When sets to Reject, only TX Buttons are allowed to project their screens.

  • Page 56: Scheduling

    HDMI 1 mapping to USB 1 and HDMI 2 mapping to USB 2. IS can set to another setting (HDMI 2 mapping to USB 1 and HDMI 1 mapping to USB 2) in further when needed. After you configure all the Advance Setting items, press Apply to proceed. If you want to restart the Host, click Restart and the Host will restart.
  • Page 57 You can check Enable to set Periodical Restart. You can also set restart time and day. After you configure all the Scheduling settings, press Apply to proceed.

  • Page 58: Tools

    Tools By clicking Tools, you can adjust Password Setup, Firmware Upgrade, Configuration Management, Wi-Fi Traffic Test, and Log Setting. Password Setup You can change Password by: 1. Entering your old password. 2. Entering your new password. 3. Entering your new password again to confirm your new password. 4.
  • Page 59 Firmware Upgrade The Firmware Upgrade sub-menu allows you to check for and execute firmware upgrades for both the Host and Button. • Checking for Upgrades (for Host) Before checking for a new firmware upgrade for your Host, ensure that the Host is connected via the WAN port to a router with access to the Internet, then click the New Firmware Check button to check for a firmware upgrade.
  • Page 60 To perform a direct upgrade from an upgrade file located on your local computer follow the steps below: Before executing a direct firmware upgrade, please contact your BenQ regional office for access to the upgrade files. 1. Click the Select File button in the Firmware File field.
  • Page 61 1. Select from a local file in the Firmware File field and then click the Select File button. 2. Navigate to and select the firmware upgrade file. 3. Select the Button you want to upgrade and then click the Firmware Upgrade button in the Upgrade selected InstaShow X button field.
  • Page 62 1. Select from RX in the Firmware File field. 2. Select the Button you want to upgrade and then click the Firmware Upgrade button in the Upgrade selected InstaShow X button field. When performing any type of upgrade DO NOT do any of the following: •...
  • Page 63 Configuration Management Configuration backup files feature the configuration settings for your Host except for the host name, SSID and wireless password settings, and pairing status. In Configuration Management, you can choose Import Configuration File, Export Partial Configuration File, Export Complete Configuration File, and Factory Default. You can import configurations files by: 1.
  • Page 64 You can export a full configuration backup in the Export Complete Configuration File sub- menu by: 1. Clicking Export. 2. Navigating to the folder you want to save the backup file to in your local computer and then choosing Save. The exported configuration file can only be imported by the same Host that exported the file.
  • Page 65 1. Select the channel you want to test the speed of in the Option Channel field. 2. Click the Settings button to set the channel test.
  • Page 66 3. Click the Test button. The results of the test will be shown in the main window.

  • Page 67: Legal Announcement

    Log Setting Logs are records of all system activity for your Host, which may be used by support technicians to track errors or locate bugs. In the Log Setting menu, download the system log to your local computer by clicking Download To PC, clear the system log by clicking Clear Log, and view the system log in the System Log View window.

  • Page 68: Troubleshooting

    Troubleshooting Category Problem Cause Solution The Button is connecting The Button should be paired again Your screen is not to another Host. with the Host. appearing on the display when pressing the Button. Pressing time is not Press the Present key until the LED enough.
  • Page 69 Category Problem Cause Solution The video cable is not Insert the HDMI cable between the connected properly. Host and the display device again. The display fails to show the Host’s output Replace the display with a new one resolution at 1080p in that supports output resolution at "Guide Screen"...

  • Page 70: Error Code

    Wi-Fi connection. password by Wi-Fi. The guide screen Contact the hardware device show “Security The Host hardware vendor's technical support or BenQ Module loses the SD card. Support for help. Unplugged” UI tips. SD Card The guide screen Contact the hardware device show “Security...
  • Page 71 1303 Failed to write data 1304 Failed to read data 1305 Error Data Code 1306 Invalid data 1307 USB pairing is abnormal 1308 WDC30TX pairing failed TX Error Code Cause 2001 TX inactivated 2002 Failed to write pairing information to vendor partition 2003 TX does not burn SN/Mac/version number...
  • Page 72 BenQ.com © 2022 BenQ Corporation. All rights reserved. Rights of modification reserved.

This manual is also suitable for:

Wdc30

Table of Contents