BenQ InstaShow VS20 User Manual
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BenQ InstaShow VS20 User Manual

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InstaShow™
User Manual
VS20
V 1.00

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Summary of Contents for BenQ InstaShow VS20

  • Page 1 InstaShow™ User Manual VS20 V 1.00...

  • Page 2: Copyright

    Statement regarding hyperlinks and third-party websites BenQ is not responsible for the content of the websites or of similar resources, which are maintained and controlled by third parties, that may be linked from this product. Providing links to those websites or to similar resources does not mean that BenQ makes any warranty or representation to their content by expression or by implication.

  • Page 3: Benq Ecofacts

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international...

  • Page 4: Table Of Contents

    Table of Contents Copyright ....................... 2 Disclaimer ......................2 Patents ........................2 Statement regarding hyperlinks and third-party websites ......... 2 BenQ ecoFACTS ....................3 Introduction ......................6 Product features ........................7 Package content ........................8 Product specifications ......................9 Overview ..........................11 Button ..........................
  • Page 5 Using a single InstaShow Button as a microphone ............45 Using multiple InstaShow Buttons as microphones ............46 Connecting another WPS to the Host ................47 Web management ....................48 Accessing the web management interface ...............48 Logging into the web management interface via direct connection ......48 Logging into the web management interface via LAN ..........51 Logging into the web management interface via a wireless network ......51 Getting started ........................

  • Page 6: Introduction

    VS Assist App. Your presenters can use the VS20 buttons to share a presentation via simple plug-and-play. A dedicated microphone is built into each Instashow VS20 button. Whether the presenters are seated at a table, sitting against the wall, or standing, the VS20 button mic means everyone will be heard.

  • Page 7: Product Features

    Product features The product is equipped with the following features: Features Description Brings a stable Wi-Fi connection and security features that benefit Router based WIFI the system. Auto Channel The product automatically selects the best wireless channel upon Selection bootup, ensuring smooth presentations in any environment. Wireless Conferencing InstaShow Button Microphone for a...

  • Page 8: Package Content

    Package content InstaShow™ Buttons InstaShow™ Host 4 Antennas Cradle Adapter & Plugs Screws and Screw Anchors Rubber Feet Velcro Strap Quick Start Guide & Cable: HDMI A(M) to A(M) Button HDMI Cable Safety Statement • The plug provided with the adapter will vary by region. •...

  • Page 9: Product Specifications

    Product specifications General Features Model name VS20 Color Black HDMI In + HDMI Out + 2 x USB 3.0 (Type-A) + RJ45 (Ethernet) + 1 x USB 2.0 Interface (Type-A) HDMI 2.0 (Comply with HDCP 1.4): 4096x2160P60, 4096x2160P50, 4096x2160P24, 3840x2160P60, 3840x2160P50, 3840x2160P24, Host HDMI-output resolution 1920x1200P60, 1920x1080P60, 1920x1080P50, 1920x1080P30, 1920x1080P24, 720x480P60...
  • Page 10 InstaShow™ Button Cable USB Type C Power supply DC 5V±10%, 0.9A Red/Green/Blue/ Reset button White* Present key Dimension (WxDxH) 85 x 106 x 24.5mm Split Screen key x1 (Share with Pairing Key) Weight Power consumption Up to 4.5W / 3.8W (Operating) / 2.8W (Standby) Wireiess transmission IEEE 802.11 ac, 5GHz, 2T2R protocol...

  • Page 11: Overview

    Overview Button Microphone Captures sound for videoconferences. Present key with LED indicator Press to start or stop presenting. Split screen key Press to enable split screen presentations. Mute key Press to mute the microphone on the Button when it is used in a videoconference. USB-C connector Connect to a computer or laptop.

  • Page 12: Led Indicators Of The Button And The Host

    USB 3.0 ports Connect to a webcam, microphone, and/or speakers for video conferencing. WAN port Allows the following connections: • Connect the Host to a network for Internet access. • Connect the Host to a laptop to access the Host's web management interface. TOUCH SCREEN USB 2.0 port Connect a touchscreen display to control the screen of the presenter's device via touch...
  • Page 13 LED indicator for the mute key Status Description on the Button The microphone is enabled and unmuted. Static red The microphone is disabled and muted. LED indicator on the Host Status Description Static blue The connected device is presenting. Flashing blue The device is pairing.

  • Page 14: Installation

    Installation This section will guide you on how to prepare the unit before its initial use. Environment check Before installing your InstaShow™ kit, check the environmental conditions. 1. Do not install the device near heat sources like radiators or direct sunlight, or in a site with excessive dust or humidity.

  • Page 15: Assembling The Host

    Assembling the Host Assemble the Host with four antennas by turning the antennas clockwise to fasten them tightly. Setting up the Host You are provided with four different ways to position the Host. The total weight of the Host Unit is 530g. Attaching the Host to the ceiling 1.

  • Page 16: Attaching The Host To A Ceiling Mount

    Attaching the Host to a ceiling mount If the display is mounted on the ceiling: 1. Attach the Host to the ceiling mount using the provided velcro strap. 2. Fix the Host to the mounting holder. 3. Use the supplied velcro to fix the mounting holder and the Host to the ceiling mount as shown in the illustration.
  • Page 17 2. Turn the lid counter-clockwise until it clicks into place. 3. When the lid is correctly installed on the Host the alignment hole on the lid should be pointed to the front side of the Host. 4. Attach the rubber feet to the recesses on the base of the Host and put the Host right next to the display.

  • Page 19: Positioning The Host Antennas

    Positioning the Host antennas Once you have properly installed the Host, follow the guidelines below to position the antennas to maximize signal reception: For ceiling installation Position the antennas so that they are both pointed downwards at an angle roughly perpendicular to the ceiling: For ceiling mount installation •...

  • Page 20: For Table Placement

    • Avoid positioning the antennas in a horizontal manner, this may result in a weak signal reception: • If the Host is attached to a metallic ceiling mount ensure that the antennas are at least 3 cm away from the metal portion of the ceiling mount: For table placement Position the antennas so that they are both pointed upwards roughly perpendicular to the table:...

  • Page 21: Connecting The Hdmi Cable And Power

    Connecting the HDMI cable and power Once the Host has been positioned properly near the display, connect the HDMI cable and power to ensure signal transmission. Assembling the adapter Every adapter provided in the box includes a plug socket and plugs based on the region in which you purchased the product.

  • Page 22: Connecting The Hdmi Cable

    Power HDMI For BenQ IFP (Interactive Flat Panel) products, please have power supplied via a power adapter. Do not keep the device powered on all the time. For better performance, power off the device for 30 minutes every 24 hours then restart it.

  • Page 23: Lan Connection

    LAN connection The Host can be connected to a local network or a laptop via its WAN port. The LAN connection can be used to: • Access the Internet for videoconferences, see Using InstaShow in hybrid meetings page 39 for more information. •...

  • Page 24: Switching To The Button Hdmi Cable

    Switching to the Button HDMI cable A product set includes an additional Button HDMI cable which can be installed onto a Button to allow it to work with laptops without a USB-C port. To switch the cable on the Button to the HDMI cable, follow the steps below: 1.

  • Page 25: Setting Up And Powering A Button

    Setting up and powering a Button 1. Connect the button to a laptop using one of the following methods: • Connect the Button’s USB-C connector to the corresponding input of a laptop. USB-C • For Buttons where the connectors have been switched to the HDMI cable, connect the Button’s HDMI and USB connectors to the corresponding inputs of a laptop.
  • Page 26 3. When the Button is ready to present, the LED indicator will turn solid green. Press the Present key when the LED indicator turns green. • If the Button encounters problems while pairing with the Host during startup, the LED indicator will flash red.
  • Page 27 4. When the Button is ready to present, the LED indicator will turn solid green. Press the Present key when the LED indicator turns green. • Handle the Button cable with care. Rough handling might cause defects. • Pull/Push the connectors instead of the cable when inserting or removing Buttons.

  • Page 28: Pairing A Button And Host

    Pairing a Button and Host A product set includes a Host and two Buttons, which are paired before shipment. In such a case, you don’t need to pair them again. However, if you buy two or more product sets, and you want to pair a Button with a different Host, you need to follow the instruction below.
  • Page 29 00:00:00 00:00:05 If the Host is attached to the ceiling so that it is not easy to press the PAIRING key, please use the pairing process in the web management interface. Refer to Pairing on page 63 for information. 4. Press the split screen key on the side of the Button for five seconds. The LED indicator of the Button will blink blue for about 10 seconds.

  • Page 30: Storing Buttons And Usb Cable In The Cradle

    5. The LED indicator of the Button turns static green and a “Pairing complete” message will be shown when the Host and Button are successfully paired. The maximum number of Buttons you can pair with one Host is 32. Storing Buttons and USB cable in the cradle You are provided with two different ways to store the Buttons in the cradle.

  • Page 31: Resetting A Host

    Resetting a Host Resetting a Host allows you to return the Host to its original factory settings. You may want to reset the Host because of either one of the following reasons: • You want to clear the web management interface of all changes made to its configurations, such as pairing information, passwords, SSID, etc.

  • Page 32: Resetting A Button

    Resetting a Button Resetting a Button allows you to return the Button to its original factory settings. You may want to reset a Button because of either one of the following conditions: • You purchased an additional Button (via a Button Kit) which has not been paired to a Host.

  • Page 33: Enabling Network Standby Mode

    Enabling network standby mode You can set the Host to enter network standby mode after a period of inactivity. To set the time of inactivity, go to Web Management > Advance Setting > Network Standby. See Advance Setting on page 66 for more information.

  • Page 34: Starting And Stopping Presentations

    Starting and stopping presentations This section will guide you on how to start and stop a presentation using the product. Getting ready Make sure that all the connected devices have been powered on and ready for the presentation. As the product could work with different projectors, IFPs, TVs, or monitors with standard HDMI ports, the steps required to start a presentation may vary according to the actual environment and your display specifications.

  • Page 35: Idle Presentation

    5. The device starts presenting, and the LED indicator of the Button turns static blue. • Make sure the transmission distance between the Button and Host is within 15 meters and with no obstacles. • The product supports MacBooks and Windows laptops to mirror an extended desktop. Idle presentation 1.

  • Page 36: Split Screen Presentations

    Split screen presentations The product allows up to 4 users to present simultaneously in a split screen orientation. Starting a split screen presentation 1. Connect a Button to each computer that will be presenting in the split screen presentation. See Setting up and powering a Button on page 25 for more information.

  • Page 37: Switching From A Split Screen To A Full Screen Presentation

    Switching from a split screen to a full screen presentation Once in a split screen presentation you can switch to a full screen presentation of any of the participant’s screen by pressing the split screen button on the Button of the computer that wants to present in a full screen.

  • Page 38: Touch Back

    Touch back When a Host is connected to a touchscreen display and a PC is presenting via a Button, you can use a USB Type-A cable to connect the TOUCH SCREEN USB port located at the rear of the Host to the touch input USB port of the display to control the interface of the PC remotely via touch gestures on the display.

  • Page 39: Using Instashow In Hybrid Meetings

    Using InstaShow in hybrid meetings InstaShow is a wireless presentation system that can be fully integrated into any hybrid meeting that uses videoconferencing applications to link remote participants, so that those participants are also able to view and interact with any content being broadcast in the conference room by InstaShow.
  • Page 40 2. Connect the laptop that will be running the videoconferencing application to the same network as the Host using one of the following methods: • Connect the laptop's Wi-Fi to the SSID of the Host listed on the top-left corner of the InstaShow Guide screen.
  • Page 41 5. Select Room List on the app's home screen. Room List 6. Select the search (magnifying glass) button in the app and it will search the network for all available Hosts. 7. Double-click the name of your respective Host under the Room Name column. VS20_XXXXXX Connect If you are unsure of your Host's name you can also cross check the IP address shown in the...
  • Page 42 9. Start a videoconference and then share the InstaShow Display Sharing pop-up window in the videoconferencing application. √ A Window Internet...

  • Page 43: Using An External Webcam

    Using an external webcam Within a hybrid meeting, you can also switch from the webcam on the laptop to an external webcam so that remote users are able to get a clear view of the full conference room during the meeting. To switch to an external webcam in your hybrid meeting: 1.
  • Page 44 If the preview video shown is not from your webcam, repeat the process and ensure that the correct Host/Room Name is selected in the app. 5. Open the webcam input source menu in the videoconferencing application and select InstaShow Camera. √...

  • Page 45: Using A Single Instashow Button As A Microphone

    Using a single InstaShow Button as a microphone For hybrid meetings where you do not have a webcam with a built-in microphone or the microphone on the laptop running the videoconferencing application does not adequately capture all the sound in the room, you can use the InstaShow Button as a microphone. To use a Button as a microphone for your hybrid meeting: 1.

  • Page 46: Using Multiple Instashow Buttons As Microphones

    Internet Using multiple InstaShow Buttons as microphones For hybrid meetings in larger conference rooms, you can use multiple InstaShow Buttons connected to laptops throughout the room as an array of microphones that is able to capture sound from every corner of the room and transmit that sound to any person participanting in the videoconference.

  • Page 47: Connecting Another Wps To The Host

    3. Open the microphone input source menu in the videoconferencing application and select InstaShow Audio. √ InstaShow Audio Internet For hybrid meetings that feature an external webcam with a built-in microphone connected to the Host, the resulting microphone array will also include the microphone on the webcam.

  • Page 48: Web Management

    Web management The product is equipped with a web management interface that enables you to configure its features through a browser such as Google Chrome (version 49.0.26), Internet Explorer (version 8.0), or Firefox (version 46.0.1). The features may vary according to different firmware versions. Accessing the web management interface Logging into the web management interface via direct connection...
  • Page 49 3. The default IP address of your Host is 192.168.20.1 Change your laptop’s IP address to 192.168.20.x (e.g. 192.168.20.100). 4. On your browser, enter the IP address: 192.168.20.1 At the first access to the web management interface or after a firmware upgrade, you may be prompted to change the password to proceed.
  • Page 50 If you are not requested to change the password on the login page, enter the default user name (admin) and your password (as changed earlier). 5. You will successfully log into the web management interface.

  • Page 51: Logging Into The Web Management Interface Via Lan

    Logging into the web management interface via LAN If your Host is connected to your LAN, you can enter the IP Address shown on the screen via a web browser. Logging into the web management interface via a wireless network The product supports 802.11 ac/n.
  • Page 52 The following is an example of how you can log into the web management interface via a mobile device with a wireless connection. 1. Go to Wi-Fi menu of the mobile device, and you can find the SSID of your Host: VS20_0d0912.

  • Page 53: Getting Started

    Getting started You can now use the web management interface to configure various settings of your Host. Main column Top command buttons Function bar Top command buttons Change language 1. The default language is English. To change the interface language, go to the language settings panel and you can see all available languages.

  • Page 54: Information

    Information Click Information and you will see detailed information for System Information, WAN, Wireless Network, My Screen, and Screen Message. System Information The System Information sub-menu lists the following basic system information for the Host: • Serial Number • Firmware Version - To update the firmware, see Firmware Upgrade on page •...
  • Page 55 The WAN sub-menu lists the following information for the Host's WAN connections: • Connection Status • WAN Connection Type - Lists the way in which the Host obtains its IP address, subnet mask and default gateway information. For more information on configuring the WAN Connection Type, see General on page •...

  • Page 56: Wan

    Guide Screen Background Image Tutorial Boxes Idle Screen Background Image Tutorial Boxes To customize the Idle Screen and/or Guide Screen: 1. Click the drop-down menu for either screen and then select Customized. 2. Click the Select Image button that appears. 3.

  • Page 57: Wireless Network

    General sub-menu. General The General sub-menu includes the following configurable settings for the Host's connection to a network access point via the WAN port: • WAN Connection Type - Select one of the following options to configure how the Host obtains the connection settings for its WAN connection, including IP address, subnet mask, and default gateway: - DHCP - This option allows the host to automatically acquire its configuration settings...
  • Page 58 Wireless Nodes Status sub-menus for the Host's wireless connection. Setting The Setting sub-menu includes the following basic settings for the Host's Wi-Fi signal: • SSID1 Setting - This field allows you to customize the SSID (and Room Name) for the Host.
  • Page 59 • Certain mobile devices are unable to access 5G Wi-Fi signals due to hardware limitations. If your mobile device is unable to connect to the Host via Wi-Fi, select Enable in the 2.4G Enable field. • Both 2.4G Enable and 5G Enable can be enabled at the same time. •...

  • Page 60: Peripheral Setting

    • When Auto is selected in this field, the 2.4G Channel will also automatically be switched to Auto. After switching, you can still manually change the 2.4G Channel setting to another channel. • When a specific channel is selected in this field, the 2.4G Channel will automatically be switched to its current channel.
  • Page 61 Connected Device The Connected Device sub-menu lists the Host's USB ports (see image below for the respective listing for each port) and the corresponding peripheral devices (webcams, microphones, or speakers) connected to each of the Host's ports and its Wi-Fi signal (for InstaShow Buttons that are being used as microphones).
  • Page 62 Selected VC Devices The Selected VC Devices sub-menu includes the following settings that determine which of the Host's USB ports to use for any peripheral device (e.g. webcam, microphone, and speaker): USB 1 USB 3 USB 2 • Strategy - Set this field to Auto Meeting Audio to have the Host automatically scan its USB ports for the most optimal device (i.e.

  • Page 63: Pairing

    Pairing Click Pairing and you will see Pairing and Pairing Status sub-menus. Pairing The Pairing submenu can be used when the Host is attached to the ceiling as it is not easy to press the PAIRING key of the Host when the device is too high. To pair a Button and Host via the web management interface: 1.
  • Page 64 3. Make sure the Host is properly connected to a power source. 4. Press Start pairing to pair the Host to the Button via the web management interface, you will have two minutes to pair with the Button. 5. Press the split screen key on the side of the Button for five seconds. The LED indicator of the Button will blink blue for about 10 seconds.

  • Page 65: Display

    7. You may press Stop pairing anytime to stop the pairing process. Pairing Status The Pairing Status sub-menu lists all the Buttons that are already paired to the Host. Display Click Display and you will see the Display Output Setting sub-menu. Display Output Setting The Display Output Setting sub-menu includes the following settings for the video output by the Host to the display connected to its HDMI OUT port:...

  • Page 66: Advance Setting

    Advance Setting Click Advance Setting and you will see the Advance Setting, Firewall, Network Service, Restart, and Power Saving sub-menus. Advance Setting The Advance Setting sub-menu includes the following advanced setting for the Host: • BYOD Wireless Display - This setting allows you to permit or prohibit iOS and Windows mobile devices from presenting via the Host.
  • Page 67 Firewall The Firewall sub-menu includes the following settings for the Host's firewall: • Firewall - This setting allows you to enable the Host's built-in firewall. • Enable DoS Protection - This settings allows you to enable the Host's built-in Denial of Service (DoS) protections.

  • Page 68: Scheduling

    Scheduling Click Scheduling and you will see the System Time and Scheduler sub-menus. System Time The System Time sub-menu includes the following time settings for the Host: • Time Zone - This field allows you to select the time zone for the Host. •...

  • Page 69: Tools

    5. Click Apply to save the schedule. Tools Click Tools to see the Password Setup, Firmware Upgrade, Configuration Management, Wi-Fi Traffic Test, and Log Setting tools/sub-menus. Password Setup The Password Setup allows you to change the Password for the web management menu. To change the password: 1.
  • Page 70 4. Press Reset to save the password. Firmware Upgrade The Firmware Upgrade sub-menu allows you to check for and execute firmware upgrades for both the Host (via the Host(RX) Firmware Upgrade sub-menu) and Button (via the Button(TX) Firmware Upgrade sub-menu). Before checking for a new firmware upgrade for your Host or Button, first ensure that the Host is connected to a router with access to the Internet.
  • Page 71 • To have the Host or Button periodically check for firmware upgrades check the Periodical Check box in the respective sub-menu for the device. • Periodic checks for upgrades can only occur when the Host is connected via the WAN port to a router with access to the Internet.
  • Page 72 Before executing a direct firmware upgrade, please contact your BenQ regional office for access to the upgrade files. 1. Select From a Local File and then click the Select File button in the Firmware File field. 2. Navigate to and select the firmware upgrade file.
  • Page 73 Button(TX) Firmware Upgrade To upgrade the Button’s firmware using an upgrade file located on your local computer follow the steps below: 1. Connect the Button you want to upgrade to the laptop running the web management interface and then wait for the Button's LED indicator to light up green. 2.
  • Page 74 2. Select From Host(RX) in the Firmware File field. 3. Select the Button you want to upgrade and then click the Firmware Upgrade button in the Upgrade Selected InstaShow Button field. When performing any type of upgrade DO NOT do any of the following: •...
  • Page 75 2. Select From OTA Server in the Firmware File field. 3. Select the Button you want to upgrade and then click the Firmware Upgrade button in the Upgrade Selected InstaShow Button field. To perform an OTA upgrade ensure that the Host is connected via the WAN port to a router with access to the Internet and the Button is paired and connected to the Host.
  • Page 76 You can import configurations files by: 1. Clicking Select File in the Import Configuration File sub-menu. 2. Navigating to and selecting the configuration file you want to import from your local computer. 3. Clicking Import File to choose the file to import. You can export a full configuration backup in the Export Complete Configuration File sub- menu by: 1.
  • Page 77 When the process is confirmed the Host will begin restoring to Factory Default and the LED will quick flash red (flash red twice every second) then restart. After the Host restarts the entire process is complete. Wi-Fi Traffic Test The Wi-Fi Traffic Test sub-menu allow you to test the speed of the connection between your Host and the Button.
  • Page 78 2. Click the Settings button in the Option Button field. 3. Select the channel you want to test the speed of in the Option Channel field.
  • Page 79 4. Click the Settings button to set the channel test.
  • Page 80 5. Click the Test button. The results of the test will be shown in the main window.

  • Page 81: Legal Announcement

    Log Setting Logs are records of all system activity for your Host, which may be used by support technicians to track errors or locate bugs. In the Log Setting menu you can: • Download the system log to your local computer by clicking Download To PC •...

  • Page 82: Troubleshooting

    Troubleshooting Category Problem Cause Solution The Button is The Button should be paired Your screen is connecting to another again with the Host. not appearing Host. on the display when pressing the Press the Present key until the Pressing time is not LED indicator turns from green Button.
  • Page 83 Category Problem Cause Solution Insert the HDMI cable between The video cable is not the Host and the display device connected properly. again. The display fails to show the Host’s output Replace the display with a resolution at 1080p in new one that supports output "Guide Screen"...

  • Page 84: Error Code

    Category Problem Cause Solution When presenting a video file via Gom Use other media players to play Windows Media Player, the Media player video files, such as Windows Software full-screen image is Media Player. cut into upper and lower halves. 1.
  • Page 85 BenQ.com © 2023 BenQ Corporation. All rights reserved. Rights of modification reserved.

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