Dell G2723HN User Manual
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Dell G2723HN User Manual

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Dell 27 Gaming Monitor
-G2723HN
User's Guide
Model: G2723HN
Regulatory model: G2723HNt

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Summary of Contents for Dell G2723HN

  • Page 1 Dell 27 Gaming Monitor -G2723HN User’s Guide Model: G2723HN Regulatory model: G2723HNt...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions......5 About your monitor ......6 Package contents .
  • Page 4 FCC notices (U.S. only) and other regulatory information . . . 58 Contacting Dell ......58 EU product database for energy label and product information sheet .

  • Page 5: Safety Instructions

    Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply.

  • Page 6: About Your Monitor

    About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor.
  • Page 7 HDMI cable • Quick Start Guide • Safety, Environmental, and Regulatory Information About your monitor...

  • Page 8: Product Features

    Product features The Dell G2723HN monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 68.47 cm (27 in.) viewable area (Measured diagonally) 1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.

  • Page 9: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Power LED indicator To turn the monitor on or off. Solid white light indicates the monitor is turned on and functioning normally. Blinking white light indicates the monitor is in Standby Mode. About your monitor...

  • Page 10: Back View

    Barcode, serial number, and Service Refer to this label if you need to contact Tag label Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 11: Bottom View

    Bottom view 3 4 5 6 Label Description Power connector Connect the power cable (shipped with your monitor). Security lock slot Secures monitor with security cable lock (sold separately). HDMI port Connect your computer with the HDMI cable (shipped with (HDMI 1) your monitor).

  • Page 12: Monitor Specifications

    Monitor specifications Model G2723HN Screen type Active matrix - TFT LCD Panel type In-plane switching Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 684.70 mm (27 in.) Active Area Horizontal 596.74 mm (23.49 in.) Vertical 335.66 mm (13.22 in.) Area 200301.70 mm...

  • Page 13: Resolution Specifications

    20.47 mm Adjustability Height adjustable stand Tilt -5° to 21° Cable management Dell Display Manager (DDM) Easy Arrange Compatibility and other key features Security Security lock slot (cable lock sold separately) * At panel native only, under Custom Mode preset.

  • Page 14: Preset Display Modes

    Preset display modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) VGA 720 x 400 31.47 70.09 28.32 VGA 640 x 480 31.47 59.94 25.18 VESA 640 x 480 37.50 75.00 31.50 VESA 800 x 600 37.88 60.32 40.00...

  • Page 15: Electrical Specifications

    Electrical specifications Video input signals • Digital video signal for each differential line Per differential line at 100 ohm impedance • DisplayPort /HDMI signal input support Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.5 A (maximum) Inrush current 120 V: 30 A (Max.)

  • Page 16: Physical Characteristics

    Signal cable type NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have DisplayPort 1.8 m cable control over the different cable HDMI 1.0 m cable suppliers in the market, the type...

  • Page 17: Environmental Characteristics

    Environmental characteristics Compliant Standards • RoHS Compliant • BFR/PVC Reduce monitor (The circuit boards are made from BFR/PVC-free laminates) • Arsenic-Free glass and Mercury-Free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating –20°C to 60°C (–4°F to 140°F) Humidity Operating 10% to 80% (non-condensing)

  • Page 18: Pin Assignments

    Pin assignments DisplayPort connector 20-pin side of the connected 20-pin side of the connected number signal cable number signal cable ML3(n) ML0(p) ML3(p) CONFIG1 ML2(n) CONFIG2 AUX CH (p) ML2(p) ML1(n) AUX CH (n) Hot Plug Detect ML1(p) Return ML0(n) DP_PWR About your monitor...
  • Page 19 HDMI port Pin number 19-pin side of 19-pin side of the connected signal number the connected signal cable cable TMDS DATA 2+ TMDS CLOCK SHIELD TMDS DATA 2 SHIELD TMDS CLOCK- TMDS DATA 2- TMDS DATA 1+ Reserved (N.C. on device) TMDS DATA 1 SHIELD DDC CLOCK (SCL) TMDS DATA 1- DDC DATA (SDA)

  • Page 20: Plug-And-Play

    During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.

  • Page 21: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: • Position your computer so that the monitor and keyboard are directly in front of you as you work.
  • Page 22 • Keep the area under your desk clear of obstructions and cables or power cords that may interfere with comfortable seating or present a potential trip hazard. monitor screen at or below eye level monitor and keyboard positioned directly in front of the user wrists relaxed and at...

  • Page 23: Handling And Moving Your Display

    Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box with the original packing materials.

  • Page 24: Maintenance Guidelines

    • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

  • Page 25: Setting Up The Monitor

    Setting up the monitor Connecting the stand NOTE: The stand assembly is not pre-installed when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.
  • Page 26 4. Align the tabs on the stand-riser bracket with the grooves at the back of the monitor. 5. Insert the stand-riser bracket into monitor groove until it snaps into place. NOTE: Before connecting the stand assembly to the display, ensure that the front flap is opened to allow space for the assembly.
  • Page 27 7. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 8. Lift the protective cover from the monitor. Setting up the monitor...

  • Page 28: Using The Tilt

    Using the tilt NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.

  • Page 29: Connecting Your Monitor

    Safety instructions. NOTE: Dell monitors are designed to work optimally with the Dell-supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable-management slot before connecting them.

  • Page 30: Organizing Your Cables

    Connecting the DP cable Organizing your cables After attaching all necessary cables to your monitor and computer, (see Connecting your monitor for cable attachment) organize all cables as shown above. Setting up the monitor...

  • Page 31: Securing Your Monitor Using Kensington Lock (Optional)

    Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor. (See Security lock slot) For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock. Secure your monitor to a table using the Kensington security lock.

  • Page 32: Removing The Monitor Stand

    Removing the monitor stand CAUTION: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 33: Vesa Wall Mounting (Optional)

    To remove the VESA cover: Press the lower edge on the VESA cover to release it from the back of the display. VESA wall mounting (optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall- mounting kit.

  • Page 34: Operating The Monitor

    Operating the monitor Turning on the monitor Press the button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.

  • Page 35: Using The Rear-Panel Controls

    • For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • Increases (right) or decreases (left) the parameters of selected menu item. • For 2-way (up and down) directional navigation. • Toggles between the menu items.
  • Page 36 Shortcut key: Brightness/Contrast When you press any of these buttons (excluding the joystick button), the OSD status bar appears to display the current settings of some OSD functions. Dell 27 Gaming Monitor Preset Modes AMD FreeSync Response Time Dark Stabilizer...

  • Page 37: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) menu Accessing the menu system Icon Menu and Description Submenus Game Use this menu to personalize your visual gameplay experience. Dell 27 Gaming Monitor Game Preset Modes Standard Brightness/Contrast Game Enhance Mode Input Source AMD FreeSync Premium...
  • Page 38 Hue, and Saturation values and create your own preset color mode. Game Enhance The feature offers three available functions to enhance Mode your gameplay experience. Dell 27 Gaming Monitor Game Preset Modes Brightness/Contrast Game Enhance Mode Input Source AMD FreeSync Premium...
  • Page 39 Fast, or Extreme. Dark Stabilizer Improves the visibility in the dark gaming scenarios. The higher the value (0 to 3), the more visible the display image will be in dark environment. Dell 27 Gaming Monitor Game Preset Modes Brightness/Contrast Game Enhance Mode...
  • Page 40 FPS, MOBA/RTS, SPORTS or RPG preset mode. Reset Game Resets all settings under the Game menu to the factory defaults. Brightness/ Adjusts the brightness and contrast of the display. Contrast Dell 27 Gaming Monitor Game Brightness/Contrast Input Source Display Audio Menu Personalize...
  • Page 41 Icon Menu and Description Submenus Input Source Switch between the different video signals that may be connected to your monitor. Dell 27 Gaming Monitor Game Brightness/Contrast HDMI 1 Input Source HDMI 2 Display Auto Select Audio Reset Input Source Menu...
  • Page 42 RGB output using a DisplayPort or HDMI cable. • Y CbCr: Select this option if your media player supports only YCbCr output. Dell 27 Gaming Monitor Game Aspect Ratio Brightness/Contrast Input Color Format...
  • Page 43 Submenus Menu Select this option to adjust the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 27 Gaming Monitor Game Language English Brightness/Contrast Transparency...
  • Page 44 Icon Menu and Description Submenus Personalize Dell 27 Gaming Monitor Game Shortcut Key 1 Preset Modes Brightness/Contrast Shortcut Key 2 Dark Stabilizer Input Source Shortcut Key 3 Brightness/Contrast Display Power Button LED On in On Mode Audio Reset Personalization Menu...
  • Page 45 Icon Menu and Description Submenus Others Select this option to adjust the OSD settings such as DDC/CI, LCD conditioning, and so on. Dell 27 Gaming Monitor Game Display Info Select Brightness/Contrast DDC/CI Input Source LCD Conditioning Display Firmware 00X000 Audio Service Tag...
  • Page 46 Displays the firmware version of your monitor. Service Tag Displays the Service Tag of your monitor. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.

  • Page 47: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, you can see the following message: Dell 27 Gaming Monitor The current input timing is not supported by the monitor display. Please change your input timing to...
  • Page 48 Dell 27 Gaming Monitor Adjusting to this value will increase power consumption above the default level. Do you want to continue? G2723HN If you press any button other than the power button, the following messages will appear dpending on the selected input: Dell 27 Gaming Monitor No DP signal from your device.
  • Page 49 Dell 27 Gaming Monitor No HDMI 2 Cable The display will go into Standby mode in 4 minutes. www.dell.com/G2723HN G2723HN Operating the monitor...

  • Page 50: Locking The Rear-Panel Control Buttons

    When Factory Reset is selected, the following message appears: Dell 27 Gaming Monitor Are you sure you want to reset to default settings? G2723HN Troubleshooting for more information. Locking the rear-panel control buttons You can lock the rear-panel control buttons to prevent access to the OSD menu and/or power button.

  • Page 51: Setting The Maximum Resolution

    1. Right-click on the desktop and click Display settings. 2. In the Settings window, select Display. 3. If you have more than one monitor connected, ensure to select G2723HN. 4. Click the Display resolution dropdown list and select 1920 x 1080.

  • Page 52: Troubleshooting

    LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. Dell 27 Gaming Monitor No DP Cable The display will go into Standby mode in 4 minutes.
  • Page 53 Dell 27 Gaming Monitor No HDMI 2 Cable The display will go into Standby mode in 4 minutes. www.dell.com/G2723HN G2723HN 4. This box also appears during normal system operation if the video cable becomes disconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

  • Page 54: Built-In Diagnostics

    Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.

  • Page 55: Common Problems

    Missing Pixels LCD screen has • Turn off the monitor and turn it on again. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: https://www.dell.com/pixelguidelines Stuck-on Pixels LCD screen has • Turn off the monitor and turn it on again. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and PixelPolicy, see Dell Support site at: https://www.dell.com/pixelguidelines...
  • Page 56 Common What You Possible Solutions Symptoms Experience Missing Color Picture missing • Perform monitor self-test feature check. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.

  • Page 57: Product Specific Problems

    Product specific problems Problem What you Possible solutions experience Screen image is Image is • Check the Aspect Ratio setting in the Display too small centered on menu OSD. screen, but • Reset the monitor to factory settings. does not fill entire viewing area Cannot adjust OSD does not...

  • Page 58: Appendix

    3. Click Contact Us next to the country dropdown. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU product database for energy label and product...

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