Dell G2524H User Manual
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Dell G2524H User Manual

Dell G2524H User Manual

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Dell Gaming Monitor - G2524H
User's Guide
Monitor Model: G2524H
Regulatory Model: G2524Hf

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Summary of Contents for Dell G2524H

  • Page 1 Dell Gaming Monitor - G2524H User’s Guide Monitor Model: G2524H Regulatory Model: G2524Hf...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Safety instructions ..........6 About your monitor ..........7 Package contents ............7 Product features ............9 Identifying parts and controls ........11 Front view ................11 Side view ................. 11 Back view ................12 Bottom view ................13 Monitor specifications ..........14 Resolution specifications ..........16 Supported video modes ............16 Preset display modes ..............17 Electrical specifications ............18...
  • Page 4 Setting up the monitor ........30 Attaching the stand ............. 30 Connecting your monitor ..........33 Connecting the DisplayPort (DP to DP) cable and the power cable ................34 Connecting the USB Type-C to DisplayPort cable and the power cable ................34 Connecting the HDMI cable and the power cable .......
  • Page 5 Product specific problems ........... 72 Universal Serial Bus (USB) specific problems ....73 Regulatory information ........74 FCC notices (U.S. only) and other regulatory information 74 EU product database for energy label and product information sheet ............74 Contacting Dell ........... 75 │...

  • Page 6: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.

  • Page 7: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor, If any component is missing, contact Dell, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 8 Component image Component description Power cable (varies by country) DisplayPort cable (1.8 m) USB Type-C to DisplayPort cable (1.0 m) USB 3.2 Gen1 Type-A to Type-B upstream cable (1.8 m) • Quick Setup Guide • Safety, Environmental, and Regulatory Information │...

  • Page 9: Product Features

    Product features The Dell G2524H monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 62.23 cm (24.50 in.) viewable area (measured diagonally) up to 1920 x 1080 resolution through DisplayPort with full screen support or lower resolutions.
  • Page 10 • Compatible with Dell Display Manager 2.1 and above. • The monitor adopts flicker-free technology, which clears the eye visible flicker, brings comfort viewing experience and preventing users suffer from eye strain and fatigue. • The monitor uses Low Blue Light panel and is in compliance with TUV Rheinland (Hardware Solution) at factory reset or default setting mode (Preset mode: Standard).

  • Page 11: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Power On/Off button To turn the monitor on or off. (with LED indicator) Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode.

  • Page 12: Back View

    Releases stand from the monitor. Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the specifications of your monitor and access warranty information.

  • Page 13: Bottom View

    Bottom view Bottom view without monitor stand Label Description Power connector Connect the power cable (shipped with your monitor). Security lock slot Secure your monitor using a security lock (purchased (Based on Kensington separately) to prevent unauthorized movement of your Security Slot) monitor.

  • Page 14: Monitor Specifications

    Monitor specifications Model G2524H Screen type Active matrix - TFT LCD Panel technology Fast IPS Aspect ratio 16:9 Viewable image dimensions Diagonal 622.28 mm (24.50 in.) Width (active area) 543.74 mm (21.41 in.) Height (active area) 302.62 mm (11.91 in.) Total area 164545.63 mm²...
  • Page 15 Height adjustable stand 0 to 130 mm Tilt -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Dell Display Manager Easy Arrange and other key features compatibility Security Security-lock slot (cable lock sold separately) │ About your monitor...

  • Page 16: Resolution Specifications

    Resolution specifications Model G2524H Horizontal scan range DisplayPort: 30 kHz to 279 kHz (automatic) DisplayPort: 30 kHz to 312 kHz (automatic)(with overclock) HDMI: 30 kHz to 279 kHz (automatic) Vertical scan range DisplayPort: 48 Hz to 240 Hz (automatic) DisplayPort: 48 Hz to 280 Hz (automatic)(with...

  • Page 17: Preset Display Modes

    Preset display modes Display mode Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/ (kHz) (Hz) Vertical) 720 x 400 31.50 70.10 28.30 VESA, 640 x 480 31.50 59.90 25.20 VESA, 640 x 480 37.50 75.00 31.50 VESA, 800 x 600 37.90 60.30 40.00...

  • Page 18: Electrical Specifications

    Electrical specifications Model G2524H Video input signals HDMI/DisplayPort, 600 mV for each differential line, 100 Ω input impedance per differential pair AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.50 A...

  • Page 19: Physical Characteristics

    NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.

  • Page 20: Environmental Characteristics

    Environmental characteristics Model G2524H Compliant standards • RoHS compliant • BFR/PVC reduce monitor (The circuit boards are made from BFR/PVC- free laminates.) • Arsenic-free glass and Mercury-free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating •...

  • Page 21: Pin Assignments

    Pin assignments DisplayPort connector 20-pin side of the connected number signal cable ML3 (n) ML3 (p) ML2 (n) ML2 (p) ML1 (n) ML1 (p) ML0 (n) ML0 (p) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR │ About your monitor...
  • Page 22 HDMI connector 19-pin side of the connected number signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 23: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is SuperSpeed USB 5Gbps (USB 3.2 Gen1) compatible. Transfer speed Data rate Power consumption* SuperSpeed 5Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port)

  • Page 24: Usb 3.2 Gen1 (5Gbps) Downstream Connector

    USB 3.2 Gen1 (5Gbps) downstream connector Pin number 9-pin side of the connector SSRX- SSRX+ SSTX- SSTX+ USB ports • 1 x upstream • 2 x downstream - Quick Access Power charging port - the port with icon; supports up to 2 A fast- charging capability if the device is BC1.2 compatible.

  • Page 25: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see http://www.dell.com/pixelguidelines.
  • Page 26 • Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse.

  • Page 27: Handling And Moving Your Display

    Handling and Moving Your Display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...
  • Page 28 • When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. │ About your monitor...

  • Page 29: Maintenance Guidelines

    • Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell monitor. If available, use a screen-cleaning tissue or solution suitable for cleaning Dell monitors.

  • Page 30: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.
  • Page 31 6. Open the protective cover on the monitor to access the VESA slot on the monitor. NOTE: Before attaching the stand assembly to the display, ensure that the front plate flap is opened to allow space for assembly. 7. Insert the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place.
  • Page 32 8. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 9. Lift the protective cover from the monitor. │...

  • Page 33: Connecting Your Monitor

    NOTE: Dell monitors are designed to work optimally with Dell-supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable-management slot before connecting them.

  • Page 34: Connecting The Displayport (Dp To Dp) Cable And The Power Cable

    Connecting the DisplayPort (DP to DP) cable and the power cable Connecting the USB Type-C to DisplayPort cable and the power cable USB Type-C Connecting the HDMI cable and the power cable HDMI HDMI │ Setting up the monitor...

  • Page 35: Connecting The Superspeed Usb 5Gbps (Usb 3.2 Gen1) Cable And The Power Cable

    Connecting the SuperSpeed USB 5Gbps (USB 3.2 Gen1) cable and the power cable After you have completed connecting the DisplayPort/HDMI cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup: USB Type-B 1.
  • Page 36 4. Plug the power cables for your computer and monitor into a wall outlet. CAUTION: Before using the monitor, it is recommended to fasten the stand riser to a wall using cable tie or a cord that can support the weight of the monitor in order to prevent the monitor from falling.

  • Page 37: Organizing Your Cables

    Organizing your cables After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment) organize all cables as shown above. If the other end of the cables is unable to reach the computer or a wall outlet, then connect them directly without routing them through the slot on the stand riser.

  • Page 38: Removing The Monitor Stand

    Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the setup instructions that were included with the stand.

  • Page 39: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2.

  • Page 40: Operating The Monitor

    Operating the monitor Power on the monitor Press the power button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2.

  • Page 41: Using The Rear-Panel Controls

    Joystick Description • For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • Increases (right) or decreases (left) the parameters of the selected menu item. • For 2-way (up and down) directional navigation. •...

  • Page 42: Using The On-Screen Display (Osd) Menu

    Shortcut key: Vision Engine When you press any of these buttons (excluding the joystick button), the OSD status bar appears to let you know the current settings of some OSD functions. Dell 25 Gaming Monitor Preset Modes Overclock Response Time...
  • Page 43 Icon Menu and Description Submenus Preset Modes Allows you to choose from a list of preset color modes. Dell 25 Gaming Monitor Game Preset Modes Standard Brightness / Contrast Game Enhance Mode Input Source Overclock MOBA/RTS Display Response Time Menu...
  • Page 44 Hue, and Saturation values and create your own preset color mode. Game Enhance Adjusts Game Enhance Mode to Off, Timer, Frame Rate or Mode Display Alignment. Dell 25 Gaming Monitor Game Preset Modes Brightness / Contrast Game Enhance Mode Input Source...
  • Page 45 Extreme. Dark Stabilizer Improves the visibility in the dark gaming scenarios. The higher the value (0 to 3), the more visible the display image will be in dark environment. Dell 25 Gaming Monitor Game Preset Modes Brightness / Contrast...
  • Page 46 • Chroma Vision: This feature can apply heatmap in dark gaming scenarios. • Crosshair: This feature enhances the visibility of in-game crosshair. Dell 25 Gaming Monitor Game Preset Modes Brightness / Contrast Game Enhance Mode...
  • Page 47 FPS, MOBA/RTS, SPORTS, or RPG preset mode. Reset Game Resets all settings under the Game menu to the factory defaults. Brightness/ Adjusts the brightness and contrast of the display. Contrast Dell 25 Gaming Monitor Game Brightness / Contrast Input Source Display Menu Personalize Others...
  • Page 48 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen. Input Source Selects between different video signals that may be connected to your monitor. Dell 25 Gaming Monitor Game DP 1 Brightness / Contrast DP 2...
  • Page 49 Icon Menu and Description Submenus Display Use the Display menu to adjust images. Dell 25 Gaming Monitor Game Aspect Ratio 16 : 9 Brightness / Contrast Input Color Format YCbCr Input Source Sharpness Display Reset Display Menu Personalize Others G2524H...
  • Page 50 Move the joystick to adjust the slider in 1 second increment, from 5 to 60 seconds. Reset Menu Resets all settings under the Menu menu to the factory defaults. Personalize Dell 25 Gaming Monitor Game Shortcut Key 1 Preset Modes Brightness / Contrast Shortcut Key 2...
  • Page 51 Icon Menu and Description Submenus Allows you to enable or disable USB function during monitor standby mode. Dell 25 Gaming Monitor Game Shortcut Key 1 Brightness / Contrast Shortcut Key 2 Input Source Shortcut Key 3 Display Power Button LED...
  • Page 52 You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor. Dell 25 Gaming Monitor Game Display Info Brightness / Contrast...
  • Page 53 Displays the firmware version of your monitor. Service Tag Displays the service tag of your monitor. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. Note: The Service Tag is also printed on a label located at the back of the cover.

  • Page 54: Vision Engine

    Vision Engine has special vision engine design that can enhance visual elements in different gaming scenes, including four visions: Night vision, Clear vision, Chroma vision, or Crosshair engines for you to select. Trigger using the OSD or Dell Display Manager to set them up, and trigger from the Shortcut key.
  • Page 55 Console Mode Others Vision Engine G2524H 4. Alternatively, Vision Engine settings can be set in Dell Display Manager (Dell Display Manager installed for better gaming experiences). For more information, see Dell Display Manager installation section at www.dell.com/G2524H. │ Operating the monitor...

  • Page 56: Osd Warning Message

    OSD warning message When the monitor does not support a particular resolution mode, you can see the following message: Dell 25 Gaming Monitor The current input timing is not supported by the monitor display. Please change your input timing to...
  • Page 57 When the monitor enters the Standby mode, the following message will appears: Dell 25 Gaming Monitor Going into Standby mode... G2524H Activate the computer and wake up the monitor to gain access to the OSD. When you increase the Brightness level above the factory default setting for the first...
  • Page 58 Dell 25 Gaming Monitor No DP 1 Cable The display will go into Standby mode in 4 minutes. www.dell.com/G2524H G2524H Dell 25 Gaming Monitor No DP 2 Cable The display will go into Standby mode in 4 minutes. www.dell.com/G2524H G2524H...

  • Page 59: Locking The Rear-Panel Control Buttons

    You can lock the rear-panel control buttons to prevent access to the OSD menu and/or power button. To lock the button(s). Press and hold Button 5 for four seconds, a menu appears on the screen. Dell 25 Gaming Monitor Select option: G2524H Select one of the following options:...
  • Page 60 To unlock the button(s). Press and hold Button 5 for four seconds until a menu appears on the screen. Select the Unlock icon to unlock the button(s). Dell 25 Gaming Monitor Select option: G2524H Select one of the following options:...

  • Page 61: Setting The Maximum Resolution

    If you are using a non-Dell computer (laptop or desktop): • Go to the support site for your non-Dell computer and download the latest graphic drivers. • Go to your graphics card's website and download the latest graphic drivers.

  • Page 62: Setting The Maximum Frame Rate

    In Windows 10: 1. Right-click on the desktop and click Display settings. 2. Click Advanced display settings. 3. If you have more than one monitor connected, ensure to select G2524H. 4. Click the Display adapter properties link. 5. Click the Monitor tab.

  • Page 63: Using The Tilt And Vertical Extension

    Using the tilt and vertical extension NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are connecting a stand that you purchased from any other source, follow the set up instructions that were included with the stand.

  • Page 64: Vertical Extension

    Vertical extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. 130 mm Rotating the display Before you rotate the display, ensure it is completely extended vertically and completely tilted up, to avoid hitting the bottom edge of the monitor. │...

  • Page 65: Rotate Clockwise

    Rotate counterclockwise ° NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support. NOTE: In the Portrait mode, you may experience performance degradation when using graphic-intensive applications such as 3D gaming.

  • Page 66: Adjusting The Rotation Display Settings Of Your Monitor

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your monitor. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

  • Page 67: Troubleshooting

    While in self-test mode, the power LED remains white (default color). Dell 25 Gaming Monitor No HDMI Cable The display will go into Standby mode in 4 minutes.

  • Page 68: Built-In Diagnostics

    Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. Dell 25 Gaming Monitor Game Display Info Brightness / Contrast...

  • Page 69: Common Problems

    • Turn off the monitor and turn it on again. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines │...
  • Page 70 • Turn off the monitor and turn it on again. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines Brightness Picture too dim or •...
  • Page 71 Common What you Possible solutions symptoms experience Missing color Picture missing • Perform monitor self-test feature check. color • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector.

  • Page 72: Product Specific Problems

    Product specific problems Common What you Possible Solutions Symptoms experience Screen image is too Image is centered • Check the Aspect Ratio setting in the small on screen, but Display menu OSD. does not fill entire • Reset the monitor to factory settings. viewing area Cannot adjust the OSD does not...

  • Page 73: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Common What you Possible Solutions Symptoms experience USB interface is not USB peripherals are • Check that your monitor is turned On. working not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector).

  • Page 74: Regulatory Information

    Regulatory information FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance EU product database for energy label and product information sheet G2524H: https://eprel.ec.europa.eu/qr/1522307 │ Regulatory information...

  • Page 75: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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