Advertisement
Quick Links
Advertisement
Related Manuals for Dell G2725D
Summary of Contents for Dell G2725D
- Page 1 Dell G2725D Monitor Service Manual Model: G2725D Regulatory model: G2725Do August 2024 Rev. A00...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
- Page 3 Contacting Dell ........
- Page 4 Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety information that is shipped with your monitor and printed on the product.
- Page 5 Back view of descriptions. Label Description Barcode, serial number, and service tag See this label if you must contact Dell for technical support. The Service Tag label enables Dell service technicians to identify the hardware components in your computer and access warranty information.
- Page 6 Side view Figure 3. Side view of the monitor Bottom view Figure 4. Bottom view of the monitor Table 3. Bottom view of descriptions. Label Description Power port To connect the monitor power cable. HDMI 1 port Connect to your computer or external device using an HDMI cable. HDMI 2 port Connect to your computer or external device using an HDMI cable.
- Page 7 Major components...
- Page 8 Panel Bazel NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.
- Page 9 Wiring connectivity diagram Description Lightbar Cable Keypad Cable EDP Cable...
- Page 10 Do not connect all cables to the computer simultaneously. NOTE: Dell monitors are designed to work optimally with Dell supplied inbox cables. Dell does not guarantee the video quality and performance when using non-Dell cables. To connect your monitor to the computer: Turn off your computer and disconnect the power cable.
- Page 11 Disassembly and Reassembly NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. Recommended tools List the type and size of the tools that would typically can be used to disassemble the product to a point where components and materials requiring selective treatment can be removed.
- Page 12 Installing the stand Steps Slide the tabs on the stand assembly into the slots on the monitor. 2. Replace two screws (M3x8) that secure the stand riser. Next steps Follow the procedure in After working inside your monitor...
- Page 13 Back cover Removing the back cover Prerequisites Follow the procedure in Before working inside your monitor Removing the stand Steps Remove four screws (M4x10) that secure the back cover to the chassis assembly. 2. Remove two screws (M3x6) that secure the back cover to the chassis assembly. 3.
- Page 14 Installing the back cover Steps Place and snap the back cover into place the chassis assembly. NOTE: Align the screw holes on the back cover with the screw holes on the chassis assembly before applying slight pressuure to the back cover. 2.
- Page 15 Keypad board Removing the keypad board Prerequisites Follow the procedure in Before working inside your monitor Removing the stand Removing the back cover Steps Disconnect keypad board cable from the connector on the keypad board. 2. Lift and remove the keypad away from the back cover.
- Page 16 Installing the keypad board Steps Slide the keypad board firmly into the slot at an angle and press keypad board down until it clicks into place. 2. Connect keypad board cable to the connector on the keypad board. Next steps Installing the back cover 2.
- Page 17 Metal frame Removing the metal frame Prerequisites Follow the procedure in Before working inside your monitor Removing the stand Removing the back cover Steps Remove three tapes and four screws (M3x5) on metal frame. 2. Disconnect lightbar board cable and EDP cable from the connector on the panel.
- Page 18 Installing the metal frame Steps Replace four screws (M3x5) and three tapes on metal frame.
- Page 19 2. Connect lightbar board cable and EDP cable from the connector on the panel. Next steps Installing the back cover 2. Follow the procedure in After working inside your monitor...
- Page 20 Main board and power board Removing the main board and power board Prerequisites Follow the procedure in Before working inside your monitor Removing the stand Removing the back cover Removing the metal frame Steps Remove five tapes on the metal frame. 2.
- Page 21 4. Disconnect two cables from the connector on the main board.
- Page 22 Installing the main board and power board Steps Connect two cables from the connector on the main board. 2. Replace seven screws (M3x6) and one screw (M4x6) on the main board and power board. Next steps Installing the metal frame 2.
- Page 23 Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.
- Page 24 Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. Method 1: Turn off the monitor and remove all the connected signal cables. 2.
- Page 25 Cycle power On-off. • A pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information about Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/pixelguidelines. • Stuck-on pixels Cycle power On-off.
- Page 26 Common symptoms Possible solutions • Missing color Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. •...
- Page 27 Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip,...
Need help?
Do you have a question about the G2725D and is the answer not in the manual?
Questions and answers