Packing List 1) Unpack the printer and keep the packing items in case you need to ship the printer in the future. 2) Any damages exist, please contact the iDPRT team. ● Standard Accessories Printer Power Adapter Power Cord Cables Fastener User Guide ●...
Page 3
Appearance ❼ ❹ ❺ ❽ ❾ ❶ ❸ ❻ ❷ ❶ Power Bu�on ❿ ❷ LED Indicator ❸ Feed Bu�on ❹ Cover Open Lever ❺ Top Cover ⓫ ⓭ ❻ Paper Sensor (Movable) ❼ Thermal Printer Head ⓬ ⓮ ❽ Paper Roll Sha� ❾...
Page 4
Printer Connec�on Power Connec�on 1. Make sure the power switch is in the “off”. 2. Connect the AC adapter to the cable connector. 3. Connect the AC power cord to the outlet. Cable connector 4. Connect the other end of the AC power cord into the socket outlet.
Paper Loading Paper Loading Push the open bu�on of the top cover with both hands to open it upward. Firstly, pull up the paper roll sha�. Then adjust the sha� according to the internal diameter of paper roll (There is a detailed illustra�on which is about the internal diameter of paper roll on the sha�).
Page 6
Press down the printer cover, then tear off the excess paper. Label Sensor Note: When the printer is not prin�ng on black mark label, please posi�on the sensor in the middle. External Paper Roll Loading Cables Fastenser Installa�on...
Page 7
Opera�on Panel ● Power Bu�on This bu�on is used to turn the printer on/off. If you want to power on the printer, please hold and press the power bu�on for approx 1.25s and the LED indicator turns blue. If you want to power off the print- er, please press and hold the power bu�on for approx 1.25s.
Page 8
Windows Driver Instruc�on Driver Prepara�on for windows Download Windows Driver applica�on program in www.idprt.com Driver Installa�on for Windows Warning: Recommend to close the security so�ware before installa�on in case of preven�ng installa�on. 1. Select one interface to connect your printer to computer.
Page 9
“Prin�ng preferences”, figure (1). 2. Click “Paper Name”, choose the paper type as needed, figure (2). iDPRT SP310 ● Click “Manager” to add a new stock, figure (3)(4). ● Choose “Rotate” or “Effect”, it will be shown in the “Preview”,figure (5).
Page 10
3. Click “Advanced” to set “Save Paper”, “Density”, “Speed”, “Test”, “Media Handling” and “Media Type”. 1) Save Paper 2) Density 3) Speed 4) Test 5) Media Handling 6) Media type...
Page 11
1. Click “Start” → “Devices and Printers”. Right-click the icon and choose “Printer proper�es”, figure (A). 2. Click “General” → “Print Test Page”, and the printer will print labels with current se�ngs, figure (B). iDPRT SP310 iDPRT SP310 iDPRT SP310 -10-...
Page 12
3. Click “Ports”, then choose the port needed, figure (C). 4. Click “Advanced” to set the available �me for the printer, figure (D). iDPRT SP310 iDPRT SP310 iDPRT SP310 Driver Removing Note: Please turn off the printer or unplug the USB cable before removing the driver.
Page 13
Driver Installa�on for macOS Warning: Under different opera�ng systems, the screen has a slight difference. Please operate it according to the �ps. Take SP310 (macOS 10.15) as example. 1. Double click the Driver and click “Con�nue”, figure (a). 2. Select a des�na�on and click “Con�nue”, figure (b).
Page 14
6. Turn on the printer and connect it to your computer (for example: via USB cable). 7. Click: Launchpad -> System Preferences -> Printers & Scanners, figure (g). Under “Printer & Scanner”, printer SP310 is available, figure (h). iDPRT SP310 iDPRT SP310 -13-...
Troubleshoo�ng LED Display T he printer is ready ● Blue Do not pass the RAM test Flash ● Green The paper is feeding/under prin�ng Limit switch not in place ● Red Flash Out of paper ● Yellow The printer is ready to print with con�nuous paper ●...
Print Problem Problem Cause Solu�on 1. Common Speed se�ng error. Set minimum prin�ng speed by the control panel, quality problem drivers and so�ware to a�ain the best prin�ng of print. quality. Incorrect margins and Make sure the label size is correct before prin�ng. paper size.
Page 17
Problem Cause Solu�on 4. Misalignment / The printer is Calibrate the printer . Skip label . uncalibrated. Method 1: Tools --- "Automa�c label learning". Method 2: Press and hold the feed bu�on (top bu�on) un�l the blue light goes out twice and then release ..
Page 18
Problem Cause Solu�on 8. The bar code The prin�ng is too dark or Adjust the concentra�on or print speed too light, the barcode does printed on the label properly. not meet the specifica�ons. can not be scanned. Leave at least 3.2 mm (1/8 inch) between There is not enough blank the barcode on the label and other printed space around the barcode.
FCC WARNING This device complies with part 15 of the FCC Rules. Opera�on is subject to the following two condi�ons: (1) this device may not cause harmful interfer- ence, and (2) this device must accept any interference received, including interference that may cause undesired opera�on. Any changes or modifica�ons not expressly approved by the party responsi- ble for compliance could void the user's authority to operate the equipment.
Need help?
Do you have a question about the SP310 and is the answer not in the manual?
Questions and answers