Chapter7. Encryption Pin Pad (Epp) - Nautilus Hyosung MX8800 Manual

Chapter7. Encryption PIN Pad (EPP)

Chapter7. Encryption PIN Pad (EPP)
9701010
9701012
9701016
9701017
9701040
9701111
9701199
97011E0
97011E1
9E11200
9E13100
9E13200
9E41A00
9EA6100
9EA6200
9EA6300
9EA6400
9EA9100
9EA9200
Code Problem Description
Failed to open port (open
connection failure)
Failed to send data to device
Cannot receive data. timeout
occurred
Response data timed out
Failed to create thread (open
connection failure)
BCC error occurred
PINPAD device is out of order
(self test failure)
Failed to download firmware (no
firmware file)
Failed to download firmware
(execution failure)
Cannot connect to device
Cannot receive data. timeout
occurred
Cannot send data to device
Cannot make thread
Self test fail
Cannot download firmware
Firmware download failed.
BCC error occurred
PINPAD device is out of order
(Invalid serial number)
PINPAD device is out of order
(Keypad error)
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Error Code Manual
Trouble Shooting
Check the device cable and connection.
Check the device cable and connection.
Check the device cable and connection.
Check the device cable and connection.
Restart the PIN pad Service Provider
Restart ATM
Change device to new one
-
-
Check the device cable and connection.
Check the device cable and connection.
Check the device cable and connection.
Restart ATM
Change device to new one
confirm the firmware file
Change device to new one
Restart ATM
Check serial number of pinpad
Check all buttons on keypad
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