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Chapter6. Receipt Printer - Nautilus Hyosung MX8800 Manual

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Chapter6. Receipt Printer

Chapter6. Receipt Printer
2010100
2010200
2010300
2010400
2010500
2010600
2010800
2010900
2010A00
2010B00
2010C00
Code
Problem Description
20101
Print head lever opened before
printing receipt
Platen is opened.
20102
Print head overheated before
printing receipt
Receipt printer head overheated
20103
Paper jam occurs in return path
before printing, cutting, or
discharging receipt paper
Jam occurred during returning or
the abnormal jam
sensor(Abnormal Mecha)
20104
Out of receipt paper (detected
before printing receipt)
Paper set error Abnormal paper
setting(Mis-handling)
20105
Paper is not properly set
(detected before printing)
Detecting paper setting error
before printing. It is detected that
paper is not properly set before
printing (Receipt Printer).
20106
Command is received while doing
self test
Command is received while doing
self-test (Receipt Printer). Offline
error Offline mode is
engaged(Mis-handling)
20107
Out of receipt paper (before
printing)
20108
cutter position is abnormal(before
printing)
The Cutter is open
20109
Black mark is not properly
detected in receipt paper before
printing
Black mark is not properly
detected in receipt paper before
printing (Receipt Printer)
2010A
The size of image print data is
abnormal while printing image
The size of image print data is
abnormal while printing image
(Receipt Printer)
Margin value is invalid during
configuration.
Paper jammed at the exit of the
slot
© 2014 Nautilus Hyosung Inc. All Rights Reserved.
Error Code Manual
Trouble Shooting
.
Close the lever of print head completely
.
1. Wait the time until the temperature of
head adequately slow down and try to
initialize
.
1.Remove jammed paper between
printer head and rollers
.
Reinstall paper on the printer
.
1.Check the status of setting
paper2.Check the status of sensor and
its connctor
.
After terminating self-test and initialize
receipt printer
.
.
check the status of cutter.
.
1.Check the status of Black mark sensor
2.Check if Dip switch # 6 is correctly set
(Dip switch # 6 is set by On in case of
not using Black mark)
.
Check the AP version and initialize
check if paper magin value is valid in
registry.
1. Remove the jammed paper
6-1

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