Troubleshooting - Horizon Fitness CE4.1 User Manual

TR OU B LE S H O OT I N G
Your Horizon elliptical is designed to be reliable. However, if you do experience problems with your elliptical,
please reference the troubleshooting guide listed below.
PROBLEM:
The console does not light up.
SOLUTION:
Verify the following:
• The outlet the machine is plugged into is functional. Double check that the breaker has not tripped.
• The correct adapter is being used. Only use the adapter provided or authorized by Horizon Fitness.
• The adapter is not pinched or damaged and is properly plugged into the outlet AND the machine.
• The power switch is turned to the ON position (may not apply to all models).
• Turn off the machine and unplug power cord. Remove the console and check that all connections to the console
are secure and not damaged or pinched.
NOTE: If your console uses batteries, they may need to be replaced.
PROBLEM:
The console lights up but the Time/RPM's do not count.
SOLUTION:
Verify the following:
• Turn off machine and unplug power cord. Remove the console and check that all connections to the console are
secure and not damaged or pinched.
• If doing the above does not fix the problem, the speed sensor and/or magnet may have become dislodged or
damaged.
PROBLEM:
The resistance levels seem to be incorrect, seeming too hard or too easy.
SOLUTION:
Verify the following:
• The correct adapter is being used. Only use the adapter provided or authorized by Horizon Fitness.
• Reset the console and allow the resistance to reset to the default position. Restart and retry the resistance levels.
PROBLEM:
The roller wheels appear to be leaving particles on the guide rails.
SOLUTION:
This is considered normal wear of the elliptical wheels.
To remove, simply wipe off the roller wheels and guide rails with a damp cloth.
PROBLEM:
The elliptical makes a squeaking or chirping noise.
SOLUTION:
Verify the following:
• The elliptical is on a level surface.
• Loosen all bolts attached during the assembly process, grease the threads, and tighten again.
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