1. Table of Contents 1. Table of Contents 2. Your PDS-C4 at a glance 2.1. Key Features 3. Safety 3.1. Signal word panel 3.2. Safety alert symbol 3.3. Pictograms 3.4. Product modification 3.5. Power supply 3.6. Storage and Installation 4. Getting Started 4.1.
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5.6.4 Updating Software 5.6.5 Removing Software 5.6.6 Command Line Instructions (CLI) 5.7. Cleaning your PDS-C4 6. Product Specifications 6.1. Input Power Requirements 6.2. Output Power 6.3. Physical specifications 6.4. Consumables and Placing Orders 6.5. Power Supply 7. Troubleshooting 7.1. Initial troubleshooting tips 7.2.
(up to 3A). The firmware can be up-dated to allow new charging profiles to be added, ensuring the PDS-C4 can charge the latest devices. It is ready to charge out-of-the-box and to sync devices when attached to a host computer.
This manual has been arranged to follow IEC/ICEE 82079-1 standards. This is to facilitate the easier understanding and location of information relating to the PDS-C4. Any errors or omissions can be reported back using our support ticket system (see"Help and Support") this way any issues can be collected and fixed.
Mandatory regulation 3.4. Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant to relevant safety standards, which could result in injury or damage to the product.
Do not touch the power plug with wet hands Do not allow liquids to come into contact with the unit or power supply CAUTION Damage to your product may occur Do not short circuit the Power Supply Unit (PSU) supplied with your product PDS-C4 Page 6 of 35...
Do not place the power cord near heat sources Connect the plug to an earthed socket CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range...
As well as a guide for product safety-related information. The PDS-C4 is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality. For information on the environment specifications please see the physical specifications section of this manual.
4.4. Connecting to Host Once the power is connected connect the PDS-C4 to your host system using a USB 2.0 Type-C cable, this is provided with your hub. Using an incorrect host cable may result in the hub and all subsequent ports not being recognised by your host.
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Including serial and PO numbers can help identify the product in question faster and speed up the process. PDS-C4 Page 10 of 35...
Cambrionix Software. 5.0.1 LED Configuration Your PDS-C4 has inbuilt LEDs used to show the state of the ports or devices. These LEDs can be configured to support your own use case, this can be controlled either by using the API to send commands directly or through separate software.
Note that settings_reset clears any previous settings, so if you need to retain something else, it would be better to issue settings_display first, which gives you the entire settings which you can then modify and re-issue in entirity. PDS-C4 Page 12 of 35...
USB port. The hub is fully compliant with High Speed USB2.0 and supports data transfer at speeds up to 480Mbps. The red power LED may flicker when the hub is syncing. PDS-C4 Page 13 of 35...
“host port”. The Host port of the next hub in the daisychain is then connected to any of the first hubs downstream USB ports. More hubs are added in the same way. PDS-C4 Page 14 of 35...
5.5. Manage Ports & Your PDS-C4 Each port on your PDS-C4 can be managed either individually or all together. You can turn the ports off and on, change the port mode or change the charging profiles. This can be done either through LiveViewer or by connecting to the hub via the API.
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Once selected press the update button at the top and the update will commence. CAUTION Your Cambrionix Firmware may get corrupted Do not interrupt the Firmware update process Do not disconnect the power during the update process...
The PDS-C4 uses string commands to communicate with the host system. These can be sent via the virtual serial port of the PDS-C4 directly, or the API can be used to provide other protocols that sends translated string commands. LiveViewer can use the API to interact with the devices through a user friendly application.
Within your hub there are some specific controllable settings called "none volatile RAM settings" which are referred to as NVRAM settings. These control a variety of different settings on your PDS-C4. You can navigate to the NVRAM settings by opening LiveViewer, and selecting the Hub you want to connect to.
NVRAM settings, including reverting back to default factory settings. 5.6.3 Cambrionix API Cambrionix API allows you to monitor and control each port in more detail and to integrate these functions into your own workflow processes. The API comprises a daemon that can be downloaded from www.cambrionix.com/products/api...
5.6.5 Removing Software If you wish to uninstall the software (Cambrionix LiveViewer and Cambrionix API) from your host system this can be done by the following steps. One thing to note when removing the API is to check you have also removed the recorder service which will install alongside it.
Once you have installed your preferred terminal emulator, please connect to the hub's COM port using 115,200 baud, 8 data bits, No Parity, 1 Stop Bit. Once you get a command prompt, type “help” for a list of commands and their usage, as shown below: PDS-C4 Page 21 of 35...
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Show if USB host is present, and set mode host [auto/off change Notes [p] is port number Range 1..16. Omit for 'all' <m> is port mode c=Charge, s=Sync, o=Off, b=Biassed Parameters Optional parameters are shown in [ ] Com- PDS-C4 Page 22 of 35...
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< > Tab key Re-runs previous command Examples mode c 3 Set port 3 to charge mode mode o Turn off all ports state 2 Reveal state of port 2 state Reveal state of all ports PDS-C4 Page 23 of 35...
If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product.
6. Product Specifications The PDS-C4 is manufactured in the UK 6.1. Input Power Requirements Input Voltage 24Vdc Input Current Input Connection 4-pin DIN 6.2. Output Power Output Voltage 21V Maximum Output Current (Max per Port) Output Power (Max per Port)
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Below is a list of any Consumable products you may require for your PDS-C4 including the cables you will require to connect devices to the hub. Cables 4 x USB 2.0 Type-C If you require any spare parts, such as the power cables or USB 2.0 Type-C cable, these can be...
Input Voltage 100-250Vdc 4A @ 115VAC Input Current 2A @ 230VAC Input Frequency 50-60Hz Input Connector Output Voltage Output Current 0 - 9.2A Output Power 221W Output Connector 4-pin DIN Dimensions 210 x 85 x 46mm PDS-C4 Page 27 of 35...
7. Troubleshooting If you experience any issues with your PDS-C4 then please try the following solutions, if your issue is not addressed in this section then please contact your local vendor or Cambrionix. 7.1. Initial troubleshooting tips Some tips and information to check first.
Hub not connecting to host If you are seeing that the PDS-C4 is not connecting to the host system, one of the issues may be caused by the USB drivers on your host system not being up to date. It is good practice to...
If you are using a headless system with no GUI then and you require to enable logging for support issues you can use the following command to create the logging cfg file manually: echo *=DEBUG>/etc/opt/cambrionix/cambrionix.log.cfg Then after re-producing the problem, you can zip the logs from the folder /var/log/cambrionix You may delete the file below when you are finished with it.
August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements. Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT". PDS-C4 Page 31 of 35...
If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process. Once you have notified Cambrionix of your return, Cambrionix will arrange for collection of the Product(s) or provide instructions and details for you to return the Product direct.
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Where Cambrionix arranges collection, return shipping will be free, unless Cambrionix notified you otherwise. PDS-C4 Page 33 of 35...
10. Compliance and Standards CB Certificate CE Tested and marked FCC Part 15 Tested and marked Housed within a UL94-VO specification fire enclosure RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 PDS-C4 Page 34 of 35...
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This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
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