CAMBRIONIX PowerPad15S User Manual
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CAMBRIONIX PowerPad15S User Manual

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User Manual
PP15S
2022-07
© 2021 Cambrionix Ltd. All rights reserved.
EN

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Summary of Contents for CAMBRIONIX PowerPad15S

  • Page 1 User Manual PP15S 2022-07 © 2021 Cambrionix Ltd. All rights reserved.

  • Page 2: Table Of Contents

    5.2.4 Communication Interface and Protocol 5.3. Scalability 5.4. Manage Ports & Your PP15S 5.4.1 Port Modes 5.4.2 Charging Profiles 5.4.3 Firmware 5.5. Software 5.5.1 Installing Software 5.5.2 LiveViewer 5.5.3 Cambrionix API 5.5.4 Updating Software 5.5.5 Removing Software PP15S Page 1 of 36...
  • Page 3 5.5.6 Command Line Instructions (CLI) 5.6. Cleaning your PP15S 6. Product Specifications 6.1. Input Power Requirements 6.2. Output Power 6.3. Physical specifications 6.4. Packaged information 6.5. Consumables and Placing Orders 6.6. Power Supply 7. Troubleshooting 7.1. Initial troubleshooting tips 7.2. Logging through LiveViewer 7.3.

  • Page 4: Your Pp15S At A Glance

    10W of charging power to each of its 15 x USB 2.0 Type-A ports, allowing mobile devices to be charged quickly, safely and reliably. All ports can be controlled using Cambrionix software to enable charging and data transfer while monitoring important port and device information.

  • Page 5: Safety

    3. Safety This user manual is for informational purposes only, it contains information for the start-up and operation of this product. Note: the contents and the product described are subject to change without notice. To avoid injuries and damage, observe the safety instructions in the user manual.

  • Page 6: Safety Alert Symbol

    Mandatory regulation 3.4. Product modification Cambrionix products are designed and manufactured to meet the requirements of UK and International safety regulations. Modifications to the product could affect safety and render the product non-compliant with relevant safety standards, resulting in injury or damage to the product.

  • Page 7: Power Supply

    CAUTION An electric shock or personal injury may occur Do not modify the product in any way. Do not dismantle the product. CAUTION Fire, or personal injury may occur Do not obstruct air vents on the product. Do not cover the product in combustible material. CAUTION Damage to your product may occur Do not bend or compress any part of the product.

  • Page 8: Storage And Installation

    Do not place the power cord near heat sources. Connect the plug to an earthed socket. CAUTION Damage to your Cambrionix product may occur Operate the product only in an environment where the ambient temperature is inside the operating temperature range.

  • Page 9: Getting Started

    4. Getting Started This manual provides a reference for end-users installing for the first time and using their hub after that. As well as a guide for product safety-related information. The PP15S is intended to be used in an indoor static environment in which the environment falls within the tested specifications to provide charge, sync and management functionality.

  • Page 10: Connecting To The Mains

    As indicated in above, if the attached device has a BC1.2 compliant CDP port, the device can draw up to 2.1A while transferring data. 4.5. Registration You may register your product at www.cambrionix.com/product-registration PP15S Page 9 of 36...

  • Page 11: Help And Support

    4.6. Help and Support FAQs and help can be found on the Help page here www.cambrionix.com/help_pages/help. You can raise a support ticket for more in depth support here https://cambrionix.atlassian.net/servicedesk/customer/portals You can also download any of our manuals and keep up to date at the link here www.cambrionix.com/product-user-manuals...

  • Page 12: Using Your Pp15S

    In this section, you can find information using your hub in a charge only or a charge and sync application. You can also find information on managing your hub, changing port modes, connecting multiple hubs to one host and using Cambrionix Software. 5.1. Using without connecting to host When the Hub is switched on and is not connected to a local host computer it is automatically configured to charge devices using its intelligent charging algorithm.

  • Page 13: Data Transfer

    If you wish to limit the charging to your devices whilst connected to your host system then you can disable CDP on all ports by inputting the following commands. The CLI commands for turning off the sync charg options, with a 1 or 0 per port. settings_unlock settings_reset settings_set sync_chrg 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0...
  • Page 14 Devices incorporate a FT230X USB to UART converter IC from FTDI International. On Windows 7 or later, a driver may automatically be installed (if Windows is configured to download drivers from the internet automatically). If this is not the case, or if a Mac® or Linux® platform is used, the driver may be downloaded from www.ftdichip.com.

  • Page 15: Scalability

    5.3. Scalability If you wish to synchronise more devices, multiple hubs can be connected to allow more devices to be managed from a single host computer simultaneously. To daisy-chain multiple hubs, each hub needs to be connected to mains power individually, and the first hub in the chain should be connected to the local computer through the hubs’...

  • Page 16: Manage Ports & Your Pp15S

    5.4. Manage Ports & Your PP15S Each port on your PP15S can be managed either individually, or all together. You can turn the ports off and on, change the port mode, or change the charging profiles. This can be done either through LiveViewer, or by connecting to the hub via the API.
  • Page 17 Once selected press the update button at the top and the update will commence. CAUTION Your Cambrionix Firmware may get corrupted Do not interrupt the Firmware update process. Do not disconnect the power during the update process.

  • Page 18: Software

    5.5.1 Installing Software Cambrionix has two pieces of software that can be used to manage the devices and your hub using different host systems. This section has instructions and information on using our software on three of the most popular host systems.

  • Page 19: Liveviewer

    5.5.2 LiveViewer LiveViewer is an application downloaded from www.cambrionix.com/products/liveviewer. Once downloaded and installed on the host computer, LiveViewer allows you to switch the ports on and off, set the port to charge only, or sync mode. LiveViewer’s home page shows the following information about all the ports: •...

  • Page 20: Cambrionix Api

    5.5.3 Cambrionix API Cambrionix API allows you to monitor and control each port in more detail and to integrate these functions into your own workflow processes. The API comprises a daemon that can be downloaded from www.cambrionix.com/products/api...

  • Page 21: Removing Software

    5.5.5 Removing Software If you wish to uninstall the software (Cambrionix LiveViewer and Cambrionix API) from your host system, the following steps can do this. One thing to note when removing the API is to check you have also removed the recorder service which will install alongside it.

  • Page 22: Command Line Instructions (Cli)

    Mac®. Then to completely delete the application, choose Finder > Empty Trash. Alternatively, use the below instructions. sudo /Library/Cambrionix/ApiService/bin/CambrionixApiService --remove sudo /Library/Cambrionix/ApiService/bin/CambrionixRecorderService --remove Linux® To remove software on Linux® there are two options.
  • Page 23 Two example commands can be seen below, you can use these commands to check hub information and health. Command Action system Show hardware and firmware information Show voltages, temperatures, errors and boot health flag PP15S Page 22 of 36...

  • Page 24: Cleaning Your Pp15S

    If there is a dirt/ spillage over a ventilation slot, external data/ power connector or product aperture, please remove power from the unit without touching the liquid and contact Cambrionix immediately Ensure that the product is switched off and the power cord is removed from the product.

  • Page 25: Product Specifications

    6. Product Specifications The PP15S is manufactured in the UK 6.1. Input Power Requirements Input Voltage 12Vdc Input Current Input Connection 4-pin DIN 6.2. Output Power Output Voltage 5.0V +/-5% Output Current (Max per Port) 2.1A Output Power (Max per Port) Output Power (Total) 163.8W 6.3.

  • Page 26: Consumables And Placing Orders

    (available from what's included section) These can be ordered from the reseller or solution partner you purchased your PP15S from, or from Cambrionix directly. To find one of our partners local to you please visit www.cambrionix.com/partners...

  • Page 27: Power Supply

    6.6. Power Supply Input Voltage 100-240VAC 4A @ 115VAC Input Current (Typical) 2A @ 230VAC Input Frequency 50-60Hz Input Connector Output Voltage Output Current Output Power (Max) 180W Output Connector 4-pin DIN Dimensions 210 x 85 x 46mm PP15S Page 26 of 36...

  • Page 28: Troubleshooting

    7. Troubleshooting If you experience any issues with your PP15S; please try the following solutions, if your issue is not addressed in this section, please get in touch with your local vendor or Cambrionix. 7.1. Initial troubleshooting tips Some tips and information to check first.

  • Page 29: Device Connection

    i.e if the LED flashes the following - BBBB SLSSSLSS, the binary number is 01000100. 7.4. Device connection. If you are having device connection issues please read through the following common solutions to see if this resolves your observed behaviour. Unstable device connection Some devices can have unstable connections with your host system through the PP15S.

  • Page 30: Hub Connection Issues

    Unknown devices Sometimes, within Liveviewer and device manager, the connected device may show up as an unknown device. This can be due to the host system needing to be trusted on the device. This can be done on the device itself on the initial connection. This could also be due to an insufficient number of endpoints available on the USB controller in the host system.

  • Page 31: No Gui

    If you are using a headless system with no GUI, then and you require to enable logging for support issues, you can use the following command to create the logging cfg file manually: echo *=DEBUG>/etc/opt/cambrionix/cambrionix.log.cfg Then after re-producing the problem, you can zip the logs from the folder /var/log/cambrionix You may delete the file below when you are finished with it.
  • Page 32 reccommend to uninstall it from your system entirely. PP15S Page 31 of 36...

  • Page 33: Disposal

    August 12, 2005, and should not be disposed of as unsorted municipal waste. Please utilize your local WEEE collection facilities in the disposition of this product and otherwise observe all applicable requirements. Cambrionix PRN (Producer Registration Number) For the UK is "WEE/BH191TT". PP15S Page 32 of 36...

  • Page 34: Returns And Damaged Products

    If you have not purchased the Product(s) direct from Cambrionix please contact the vendor the item was originally purchased from for their returns process. Once you have notified Cambrionix of your return, Cambrionix will arrange for the collection of the product(s), or provide instructions and details for you to return the product direct.
  • Page 35 Product(s) not returned in their original condition may result in additional costs, please refer to the warranty and terms section on our website. Where Cambrionix arranges collection, return shipping will be free, unless Cambrionix notified you otherwise. When contacting us about returning a product please provide the following information.

  • Page 36: Compliance And Standards

    10. Compliance and Standards CB Certificate CE Tested and marked FCC Part 15 Tested and marked Housed within a UL94-VO specification fire enclosure RoHS Compliant Independently safety tested by the Underwriters Laboratory (UL) under file #E346549 PP15S Page 35 of 36...
  • Page 37 This manual may make reference to trademarks, registered trademarks, and other protected names and /or symbols of third-party companies not related in any way to Cambrionix. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by Cambrionix, or an endorsement of the product(s) to which this manual applies by the third-party company in question.
  • Page 38 The Maurice Wilkes Building Cowley Road Cambridge CB4 0DS United Kingdom +44 (0) 1223 755 520 enquiries@cambrionix.com www.cambrionix.com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854 2022-07 © 2021 Cambrionix Ltd. All rights reserved.

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