Do you have a question about the HT801 and is the answer not in the manual?
Questions and answers
Donald Eagle
May 30, 2025
Will the HT801 work through a WiFi connection to the internet? The only available net connection is thru my local WiFi network. Ethernet router is on a different floor of house.
1 comments:
Mr. Anderson
May 30, 2025
No, the Grandstream Networks HT801 does not work with a WiFi connection to the internet. It must be connected using an Ethernet cable to a router or modem.
This answer is automatically generated
Greg Joeseph Bruning
June 17, 2025
It keeps asking me to create a new admin password and I do that then the page just comes backup.
rod ward
June 13, 2025
when I place the telephone cable into the grandstream 801 the blue telephone light goes from solid to flashing and telephone does not work
Ian Stewart
June 5, 2025
how to permanently redirect incoming calls to cell phone
Summary of Contents for Grandstream Networks HT801
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Grandstream Networks, Inc. HT801 Analog Telephone Adaptor User Guide...
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Grandstream Networks, Inc. is not permitted. The latest electronic version of this user manual is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
GNU GPL INFORMATION HT801 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.
Connecting HT801 ..........................13 HT801 LEDs Pattern ..........................14 CONFIGURATION GUIDE .................... 15 Obtain HT801 IP Address via Connected Analogue Phone ..............15 Understanding HT801 Interactive Voice Prompt Response Menu ............15 Configuration via Web Browser ......................17 Accessing the Web UI ........................17 Web UI Access Level Management ....................
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Attended transfer .......................... 25 3-Way conferencing ..........................26 Call Return ............................26 RESTORE FACTORY DEFAULT SETTINGS ............... 27 Using the Reset Button ........................27 Using the IVR Command ........................27 EXPERIENCING HT801 ....................28 P a g e HT801 User Guide...
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Table of Tables Table 1: HT801 Features at a Glance ......................10 Table 2: HT801 FXS Analog Telephone Adapter Technical Specifications ..........10 Table 3: Definition of the HT801 Connectors ....................13 Table 4: HT801 LEDs Pattern Description ....................14 Table 5: Voice Prompt Menu ........................
DOCUMENT PURPOSE This document describes the basic concept and tasks necessary to use and configure your HT801. And it covers the topic of connecting and configuring the HT801, making basic operations and the call features. Please visit http://www.grandstream.com/support to download the latest “HT801 Administration Guide”.
CHANGE LOG This section documents significant changes from previous versions of user guide for HT801. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.3.2 ...
GUI INTERFACE EXAMPLES http://www.grandstream.com/sites/default/files/Resources/HT801_web_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Page 3. Screenshots of Basic Settings Page 4. Screenshots of Advanced Settings Page 5. Screenshots of FXS Port Page P a g e HT801 User Guide...
WELCOME The HT801 is a 1 port analog telephone adapter (ATA) that allows users to create a high-quality and manageable IP telephony solution for residential and office environments. Its ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enable users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.
PRODUCT OVERVIEW The HT801 is a 1 port analog telephone adapter (ATA) that allows users to create a high-quality and manageable IP telephony solution for residential and office environments. Its ultra-compact size, voice quality, advanced VoIP functionality, security protection and auto provisioning options enable users to take advantage of VoIP on analog phones and enables service providers to offer high quality IP service.
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Dimension and Weight Dimension: 100mm x 100mm x 29.5 mm Weight: 102g Compliance Compliance FCC : Part15B CE : EN55032, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1 RCM: AS/NZS CISPR22, AS/NZS60950.1, S003 P a g e | 11 HT801 User Guide...
Figure 1: HT801 Package Contents Note: Check the package before installation. If you find anything missing, contact your system administrator. HT801 Ports Description The following figure describes the different ports on the back panel of the HT801. Internet Micro USB...
2. Insert the Ethernet cable into the internet or LAN port of the HT801 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 3.
HT801 LEDs Pattern There are three (3) LED buttons that help you manage the status of your Handy Tone HT801. Figure 4: HT801 LEDs Pattern Table 4: HT801 LEDs Pattern Description LED Lights Status Power LED The Power LED lights up when the HT801 is powered on and it flashes when the HT801 is booting up.
Obtain HT801 IP Address via Connected Analogue Phone HT801 is by default configured to obtain the IP address from DHCP server where the unit is located. In order to know which IP address is assigned to your HT801, you should access to the “Interactive Voice...
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“*” shifts down to the next menu option and “#” returns to the main menu. “9” functions as the ENTER key in many cases to confirm or toggle an option. P a g e | 16 HT801 User Guide...
When changing any settings, always submit them by pressing the Update or Apply button on the bottom of the page. After submitting the changes in all the Web GUI pages, reboot HT801 to have the changes take effect if necessary; most of the options under the Advanced Settings and FXS Port page require reboot.
Changing Admin Level Password 1. Access your HT801 web UI by entering its IP address in your favorite browser. 2. Enter your admin password (default: admin). 3. Press Login to access your settings and navigate to Advanced Settings > Admin Password.
Select voice menu option 01 to allow the HT801 to use DHCP. STATIC IP MODE Select voice menu option 01 to allow the HT801 to enable the STATIC IP mode, then use option 02, 03, P a g e...
“Always check, check when pre/suffix changes, and never upgrade”. Register a SIP Account The HT801 supports 1 FXS port which can be configured with 1 SIP account. Please refer to the following steps in order to register your account via web user interface.
After applying your configuration, your account will register to your SIP Server, you can verify if it has been correctly registered with your SIP server from your HT801 web interface under Status > Port Status > Registration (If it displays Registered, it means that your account is fully registered, otherwise it will display Not Registered so in this case you must double check the settings or contact your provider).
CALL FEATURES The HT801 supports all the traditional and advanced telephony features. Table 6: HT801 Call Features Call features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G726-r24), *0272632 (G726-r32), *0272640 (G726-r40), *027201 (iLBC), *027202 (OPUS).
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Toggles between active call and incoming call (call waiting tone). If not in conversation, Flash/ Hook flash/hook will switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key. P a g e | 23 HT801 User Guide...
Both HT801 and other VoIP Device are on the same LAN using private IP addresses, or Both HT801 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).
2. Phone A dials the phone C’s number followed by # (or wait for 4 seconds). 3. If phone C answers the call, phones A and C are in conversation. Then A can hang up to complete transfer. P a g e | 25 HT801 User Guide...
4. If phone C does not answer the call, phone A can press “flash” to resume call with phone B. Note: When attended transfer fails and A hangs up, the HT801 will ring back user A to remind A that B is still on the call.
To reset default factory settings using the reset button please follow the steps above: 1. Unplug the Ethernet cable. 2. Locate the reset hole on the back panel of your HT801. 3. Insert a pin in this hole, and press for about 7 seconds.
Thank you again for purchasing Grandstream analogue telephone adapter, it will be sure to bring convenience to both your business and personal life. P a g e | 28 HT801 User Guide...
Need help?
Do you have a question about the HT801 and is the answer not in the manual?
Questions and answers
Will the HT801 work through a WiFi connection to the internet? The only available net connection is thru my local WiFi network. Ethernet router is on a different floor of house.
No, the Grandstream Networks HT801 does not work with a WiFi connection to the internet. It must be connected using an Ethernet cable to a router or modem.
This answer is automatically generated
It keeps asking me to create a new admin password and I do that then the page just comes backup.
when I place the telephone cable into the grandstream 801 the blue telephone light goes from solid to flashing and telephone does not work
how to permanently redirect incoming calls to cell phone