Velleman CAMSCC3G Manual page 11

P3. The network LED is red and continues flashing on and off
•
Check that the USIM card has been inserted into the USIM slot and that is correctly
locked.
•
If the network LED stays red and continues to flash on and off, move the device to
another position because the radio signal is insufficient in that particular position.
•
Using your video phone, check for UMTS network coverage.
•
If the LED has not changed to yellow or green after you have tried a number of different
positions, press the reset button for 5 seconds to restart the device.
Note: All users will be deleted from the List of Authorisations once the device is reset,
with the exception of the Administrator.
•
Please contact Customer Services if the device still fails to function properly after it has
been reset.
P4. The battery LED is red and continues flashing on and off
•
Check that the USIM card has been inserted into the USIM slot and that is correctly
locked.
•
Check that the charger is properly connected to the device and that it has been
connected to a 220v AC power supply for at least 3 hours.
•
If the charger has been connected to the device in a correct manner and if it has been
connected to a 220V AC power supply for at least 3 hours and the battery LED is still red
and continues flashing on and off, press the reset button for 5 seconds to restart the
device.
Note: All users will be deleted from the List of Authorisations once the device is reset,
with the exception of the Administrator.
• Please contact Customer Services if the device still fails to function properly after it has
been reset.
P5. The battery and network lights are red and remain on
•
If both the network and battery LEDs are red and remain on (but are not flashing),
perform the procedure to switch off/restart the device.
•
Move the battery switch [G] from the "ON" to the "OFF" position to switch off the
device.
•
Move the battery switch [G] from the "OFF" to the "ON" position to switch on the device.
•
Please contact Customer Services if, after carrying out the procedure to switch
off/restart the device, both the Network and Battery Lights are red and remain on (but
are not flashing).
P6. SMS command errors when configuring the device
•
The device will ignore all SMS text messages it receives containing errors and syntax
mistakes. It will also ignore all SMS text messages sent by users without Administrator
privileges. If you have made a mistake, just send a new, valid SMS text message.
P7. The device does not switch on when I move the Power switch
•
First of all, switch off the device, remove and reconnect the charger; then attempt to
switch on the device again. If the charger is not connected to the device, charge up the
battery completely and try again.
•
If the device still does not switch on and the battery is completely charged, carry out the
switch off/restart procedure.
•
To switch off/restart the device:
Move the battery switch from the "ON" to the "OFF" position to switch off the device
o
completely.
Move the battery switch from the "OFF" to the "ON" position to switch on the device.
o
•
Please contact Customer Services if the device still fails to function properly after it has
been reset.
09/08/2011
CAMSCC3G
11
Rev. 01
®
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