Troubleshooting - Carrier RMAP-ST User Manual

Troubleshooting

Symptom
Is there a power outage?
The air purifier
does not turn on
Is the air purifier plugged in?
when pressing
the button.
Is the power outlet working?
The filter
Did you press the
replacement
buttons simultaneously for a least five
indicator is still
seconds after replacing the filter and
on after replacing
powering up the unit?
the filter.
Locate the origin of the strange smell
by checking that there is no plastic
The air purifier is
bag on the filter and by checking the
producing a strange
dust or deodorizing filter. Make sure
smell.
that no visible build-up has occurred
on any of the filters.
The air purifier is Was the plastic bag removed from
producing a strange the filter before turning on the
sound. air purifier?
The air purifier
control panel is Is the control lock turned on?
not responding.
The color on the top Check the fan speed setting on your
of the air purifier is air purifier. Too low a fan speed can
orange or red. cause an orange or red indicator light.
Make sure you have entered the
The app says I
correct Wi-Fi password. If your
entered incorrect
wireless device has a Caps Lock
Wi-Fi® credentials.
function, make sure it is turned off.
Make sure you are close to the air
purifier with the wireless device you
are trying to connect.
The air purifier
Make sure you receive a pairing code
will not connect
on the mobile app.
to Bluetooth®.
Do you have Bluetooth enabled on
your wireless device?
18
AIR PURIFIER
Check
Confirm the Power is on in your home, then try the
button again.
Make sure the plug is fully pushed into the outlet, then try the
button again.
Attempt to plug the air purifier into a different power outlet, then
try the
Sleep
and
Auto
Press the
five seconds, until the air purifier makes a "ding" sound.
Remove the plastic bag if it is still on the filter. Periodically
vacuum the outside of the pre-filter to prolong its lifetime
and avoid substance build-up. If the filter indicator light is on,
replace the filter.
When setting up the air purifier for the first time or replacing
the filter, be sure to remove the plastic protective wrapping
from the filter.
If the control panel lock is engaged, turn off this safety feature
by pressing the
than three seconds.
Red and orange colors are indicating that the particulate and/or
VOC sensor is reading elevated levels of pollutants. If your device
is in auto mode, the fan speed will increase to draw more air into
the air purifier.
Re-enter the password and double check all spellings,
capitalizations and special characters.
Move closer to the air purifier to be in better range for pairing.
After you confirm the pairing code on the app, press the
LED
button on the air purifier to complete the pairing process.
You will hear a "beep" and see YES on the air
purifier screen.
Open your settings and turn on Bluetooth pairing.
Solution
button again.
Sleep
and Auto buttons simultaneously for at least
and buttons simultaneously for more