Troubleshooting - Black & Decker Crisp n Bake TOD6020BC Use And Care Manual

T R O U B L E S H O O T I N G
PROBLEM
Unit won't turn on.
Heating elements are not
glowing.
Fan is not operating
during air fry mode.
Bottom of bread is not
toasting.
Smoke is coming out of
the unit.
Unit may smoke upon the
initial start-up.
Food was burned.
Food is not crispy in air
fry mode.
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SOLUTION
• Make sure the unit is plugged in. Select a cooking
function or bake temperature and ensure there is time
on the digital display. Press the start/stop button. If the
start/stop light is illuminated, your oven is powered on
and heating.
• Check that the start/stop light is illuminated which
indicates unit is powered on. The heating elements
should glow red after 1 minute of heating up. During
operation, they cycle on and off.
• Check that the function knob is set to air fry. When
oven is in air fry mode, you should hear the fan
humming.
• Make sure wire rack is used in the down position with
the "toast" label facing up. The cross wires should be
close to the steam/crumb tray.
• Clean the crumb/steam tray to remove food residue.
• Do not use foil on the crumb/steam tray
• The oven may create smoke when high-fat or greasy
foods drip on the crumb/steam tray. Cook these kinds
of food in the bake pan or other bakeware placed on
top of the wire rack.
• Run steam clean cycle and thoroughly wipe down
interior and clean the crumb/steam tray.
• Ensure there is no food debris in the bottom of the
oven underneath the crumb/steam tray.
• If smoke issue persists, use the bake function at a
lower temperature.
• Make sure you are not cooking directly on the crumb/
steam tray.
• See page 6 for the best cooking support for your
food.
• In air fry mode, gently shake the food half-way through
the cycle to get more even cooking.
• Next time lower the temperature or shorten the
cooking time.
• Use the mesh basket and ensure the food is arranged
in a single layer without any overlap.
• If using a bake pan instead of a mesh basket for high-
fat or greasy foods, the food will not be as crispy.
• Clean the crumb/steam tray to remove any residue.
• Do not use foil on the crumb/steam tray
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