MSA fieldserver ProtoAir FPA-W44 Operating Manual
MSA fieldserver ProtoAir FPA-W44 Operating Manual

MSA fieldserver ProtoAir FPA-W44 Operating Manual

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Operating Manual
ProtoAir FPA-W44 for Interfacing Triangle Tube Products
Revision: 1.B
Document No.: CN2222
Print Spec: 10000005389 (EO)
MSAsafety.com

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  • Page 1 Operating Manual ProtoAir FPA-W44 for Interfacing Triangle Tube Products Revision: 1.B Document No.: CN2222 Print Spec: 10000005389 (EO) MSAsafety.com...
  • Page 2: Technical Support

    Thank you for purchasing the ProtoAir for Triangle Tube. Please contact Triangle Tube for technical support of the ProtoAir product. MSA Safety does not provide direct support. If Triangle Tube needs to escalate the concern, they will contact MSA Safety for assistance.
  • Page 3 Quick Start Guide 1. Record the information about the unit. (Section 2.1 Record Identification Data) 2. Check that the ProtoAir and customer device COM settings match. (Section 2.3 Configuring Device Communications) 3. If connecting to a serial device: Connect the ProtoAir 3 pin RS-485 R1 port to the RS-485 network connected to each of the devices. (Section Device Connections to ProtoAir) 4.
  • Page 4: Table Of Contents

    Change the ProtoAir IP Address 6.2.1 Routing Settings 6.2.2 Ethernet 1 6.2.3 Wi-Fi Client Settings 6.2.4 Wi-Fi Access Point Settings MSA Grid - FieldSever Manager Setup Choose Whether to Integrate the FieldServer Manager User Setup Registration Process Login to the FieldServer Manager...
  • Page 5 Taking a FieldServer Diagnostic Capture Wi-Fi Signal Strength Factory Reset Instructions Internet Browser Software Support Kaspersky Endpoint Security 10 Additional Information 10.1 Update Firmware 10.2 BACnet: Setting Network_Number for More Than One ProtoAir on the Subnet 10.3 Mounting 10.4 Certification 10.5 Physical Dimensions 10.6...
  • Page 6: Introduction

    FPA-W44 Connectivity Diagram: The ProtoAir can connect with the MSA Grid – FieldServer Manager. The FieldServer Manager allows technicians, the OEM's support team and MSA Safety's support team to remotely connect to the ProtoAir. The FieldServer Manager provides the following capabilities for any registered devices in the field: •...
  • Page 7: Setup For Protoair

    2 Setup for ProtoAir Setup for ProtoAir Record Identification Data Each ProtoAir has a unique part number located on the side or the back of the unit. This number should be recorded, as it may be required for technical support. The numbers are as follows: Model Part Number ProtoAir FPA-W44-2222...
  • Page 8: Device Connections To Protoair

    2 Setup for ProtoAir Device Connections to ProtoAir The ProtoAir has a 3-pin Phoenix connector for connecting RS-485devices on the R1 port. NOTE:    Use standard grounding principles for RS-485 GND. Wiring Field Port to RS-485 Serial Network • Connect the RS-485 network wires to the 3-pin RS-485 connector on the R2 port. ◦...
  • Page 9: Bias Resistors

    2 Setup for ProtoAir Bias Resistors To enable Bias Resistors, move the BIAS- and BIAS+ DIP switches to the right in the orientation shown above. The bias resistors are used to keep the RS-485 bus to a known state, when there is no transmission on the line (bus is idling), to help prevent false bits of data from being detected.
  • Page 10: Termination Resistor

    2 Setup for ProtoAir Termination Resistor If the gateway is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to be enabled. To enable the termination resistor, move the TERM dip switch to the right in the orientation shown in above. The termination resistor is also used to reduce noise.
  • Page 11: Power Up The Gateway

    3 Power up the Gateway Power up the Gateway Check power requirements in the table below: Power Requirement for ProtoAir External Gateway Current Draw Type ProtoAir Family 12VDC 24VDC/AC FPA –W44 (Typical) 250mA 125mA NOTE: These values are ‘nominal’ and a safety margin should be added to the power supply of the host system.
  • Page 12: Connect The Pc To The Gateway

    4 Connect the PC to the Gateway Connect the PC to the Gateway Connecting to the Gateway via Ethernet Connect a Cat-5 Ethernet cable (straight through or cross-over) between the local PC and ProtoAir. 4.1.1 Changing the Subnet of the Connected PC The default IP Address for the ProtoAir is 192.168.1.24, Subnet Mask is 255.255.255.0.
  • Page 13: Setup Web Server Security

    5 Setup Web Server Security Setup Web Server Security Login to the FieldServer The first time the FieldServer GUI is opened in a browser, the IP Address for the gateway will appear as untrusted. This will cause the following pop-up windows to appear. •...
  • Page 14 5 Setup Web Server Security • Additional text will expand below the warning, click the underlined text to go to the IP Address. In the example below this text is “Proceed to <FieldServer IP> (unsafe)”. • When the login screen appears, put in the Username (default is “admin”) and the Password (found on the label of the FieldServer).
  • Page 15: Select The Security Mode

    5 Setup Web Server Security Select the Security Mode On the first login to the FieldServer, the following screen will appear that allows the user to select which mode the FieldServer should use. NOTE:    Cookies are used for authentication. NOTE:    To change the web server security mode after initial setup, go to Section 10.6 Change Web Server Security Settings After Initial Setup.
  • Page 16: Https With Own Trusted Tls Certificate

    5 Setup Web Server Security 5.2.1 HTTPS with Own Trusted TLS Certificate This is the recommended selection and the most secure. Please contact your IT department to find out if you can obtain a TLS certificate from your company before proceeding with the Own Trusted TLS Certificate option. •...
  • Page 17: Setup Network

    6 Setup Network Setup Network Navigate to the Network Settings • From the Web App landing page, click the Settings tab on the left side of the screen. • Click the Network tab that appears to open the Network Settings page. •...
  • Page 18: Change The Protoair Ip Address

    6 Setup Network Change the ProtoAir IP Address Configure the IP settings of the ProtoAir using the following sections of the Network page: • If using the Ethernet port to connect to the local network, scroll to “ETH 1” (Section 6.2.2 Ethernet •...
  • Page 19 6 Setup Network 6.2.2 Ethernet 1 The ETH 1 section contains the wired network settings. To change the FieldServer IP Settings, follow these instructions: • Enable DHCP to automatically assign IP Settings or modify the IP Settings manually as needed, via these fields: IP Address, Netmask, Default Gateway, and Domain Name Server1/2.
  • Page 20: Wi-Fi Client Settings

    6 Setup Network 6.2.3 Wi-Fi Client Settings • Set the Wi-Fi Status to ENABLED for the ProtoAir to communicate with other devices via Wi-Fi.  • Enter the Wi-Fi SSID and Wi-Fi Password for the local wireless access point. • Enable DHCP to automatically assign all Wi-Fi Client Settings fields or modify the Settings manually, via the fields immediately below the note (IP Address, Network, etc.).
  • Page 21: Wi-Fi Access Point Settings

    6 Setup Network 6.2.4 Wi-Fi Access Point Settings • Check the Enable tick box to allow connecting to the ProtoAir via Wi-Fi Access Point. • Modify the Settings manually as needed, via these fields: SSID, Password, Channel, IP Address, Netmask, IP Pool Address Start, and IP Pool Address End.
  • Page 22: Msa Grid - Fieldsever Manager Setup

    MSA Grid - FieldSever Manager Setup The MSA Grid is MSA Safety’s device cloud solution for IIoT. Integration with the MSA Grid - FieldServer Manager enables the a secure remote connection to field devices through a FieldServer and hosts local applications for device configuration, management, as well as maintenance.
  • Page 23: User Setup

    • The “Welcome to the MSA Grid - FieldServer Manager” email will appear as shown below. NOTE:    If no email was received, check the spam/junk folder for an email from notification@fieldpop.io.
  • Page 24 7 MSA Grid - FieldSever Manager Setup • Click the “Complete Registration” button and fill in user details accordingly. • Fill in the name, phone number, password fields and click the checkbox to agree to the privacy policy and terms of service.
  • Page 25: Registration Process

    7 MSA Grid - FieldSever Manager Setup Registration Process Once the FieldServer Manager user credentials have been generated, the ProtoAir can be registered onto the server. • Click the FieldServer Manager tab. NOTE:    If a warning message appears instead, go to Section 10.8 FieldServer Manager Connection Warning...
  • Page 26 7 MSA Grid - FieldSever Manager Setup ◦ Enter the site details by entering the physical address fields or the latitude and longitude then click Next ◦ Enter Name and Description (required) then click Next Triangle Tube ProtoAir Start-up Guide...
  • Page 27 ◦ Click the “Create an Grid FieldServer Manager account” button and enter a valid email to send a “Welcome to MSA Grid – FieldServer Manager” invite to the email address entered • Once the device has successfully been registered, a confirmation window will appear. Click the Close button and the following screen will appear listing the device details and additional information auto-populated by the ProtoAir.
  • Page 28: Login To The Fieldserver Manager

    7 MSA Grid - FieldSever Manager Setup Login to the FieldServer Manager After the gateway is registered, go to www.smccloud.net and type in the appropriate login information as per registration credentials. NOTE:    If the login password is lost, see the MSA Grid - FieldServer Manager Start-up Guide for recovery instructions.
  • Page 29: Configure The Protoair

    • Then click the Profiles Configuration button to go to the Web Configurator page. NOTE:    For Web App instructions to the System View, Data Log Viewer, Event Logger and Virtual Points functions, see the MSA Grid - FieldServer Manager Start-up Guide. Triangle Tube ProtoAir Start-up Guide...
  • Page 30: Select Field Protocol And Set Configuration Parameters

    8 Configure the ProtoAir Select Field Protocol and Set Configuration Parameters • On the Web Configurator page, the first configuration parameter is the Protocol Selector. • Select the field protocol by entering the appropriate number into the Protocol Selector Value. Click the Submit button. Click the System Restart button to save the updated configuration.
  • Page 31: Setting Active Profiles

    8 Configure the ProtoAir Setting Active Profiles • In the Web Configurator, the Active Profiles are shown below the configuration parameters. The Active Profiles section lists the currently active device profiles. This list is empty for new installations, or after clearing all configurations.
  • Page 32: Verify Device Communications

    8 Configure the ProtoAir • To add an active profile to support a device, click the Add button under the Active Profiles heading. This will present a drop-down menu underneath the Current profile column. • Once the Profile for the device has been selected from the drop-down list, enter the value of the device’s Node-ID which was assigned in Section 2.3.2 Set Node-ID for Any Device Attached to the ProtoAir.
  • Page 33: Bacnet: Setting Node_Offset To Assign Specific Device Instances

    8 Configure the ProtoAir BACnet: Setting Node_Offset to Assign Specific Device Instances • Follow the steps outlined in Section 5 Setup Web Server Security to access the ProtoAir Web Configurator. • The Node_Offset field shows the current value (default = 50,000). ◦...
  • Page 34: Troubleshooting

    Lost or Incorrect IP Address • Ensure that FieldServer Toolbox is loaded onto the local PC. Otherwise, download the FieldServer-Toolbox.zip via the MSA Safety website. • Extract the executable file and complete the installation. • Connect a standard Cat-5 Ethernet cable between the user’s PC and ProtoAir.
  • Page 35: Viewing Diagnostic Information

    9 Troubleshooting Viewing Diagnostic Information • Type the IP Address of the FieldServer into the web browser or use the FieldServer Toolbox to connect to the FieldServer. • Click on Diagnostics and Debugging Button, then click on view, and then on connections. •...
  • Page 36: Led Functions

    9 Troubleshooting LED Functions Description The SS LED will flash once a second to indicate that the bridge is in operation. The SYS ERR LED will go on solid indicating there is a system error. If this occurs, immediately report the related “system error”...
  • Page 37: Taking A Fieldserver Diagnostic Capture

    9 Troubleshooting Taking a FieldServer Diagnostic Capture When there is a problem on-site that cannot easily be resolved, perform a Diagnostic Capture before contacting support. Once the Diagnostic Capture is complete, email it to technical support. The Diagnostic Capture will accelerate diagnosis of the problem.
  • Page 38: Wi-Fi Signal Strength

    9 Troubleshooting Wi-Fi Signal Strength Wi-Fi <60dBm – Excellent <70dBm – Very good <80dBm – Good >80dBm – Weak NOTE:    If the signal is weak or spotty, try to improve the signal strength by checking the antenna and the FieldServer position. Factory Reset Instructions For instructions on how to reset a FieldServer back to its factory released state, see ENOTE FieldServer Next Gen...
  • Page 39: Kaspersky Endpoint Security

    9 Troubleshooting Kaspersky Endpoint Security 10 If Kaspersky Endpoint Security 10 is installed on the user’s PC, the software needs to be modified to allow the PC to register bridges on the FieldServer Manager. NOTE:    This problem is specific to KES10, Kaspersky 2017 does not have this problem. To fix the problem, the ProtoAir (see http://192.168.100.85/* in the 2 image below) must be set as a trusted URL to the "Web Anti-Virus"->"Settings"...
  • Page 40: Additional Information

    10 Additional Information Additional Information 10.1 Update Firmware To load a new version of the firmware, follow these instructions: 1. Extract and save the new file onto the local PC. 2. Open a web browser and type the IP Address of the FieldServer in the address bar. ◦...
  • Page 41: Mounting

    10 Additional Information 10.3 Mounting The gateway can be mounted using the DIN rail mounting bracket on the back of the unit. 10.4 Certification BTL Mark – BACnet Testing Laboratory The BTL Mark on the FieldServer is a symbol that indicates that a product has passed a series of rigorous tests conducted by an independent laboratory which verifies that the product correctly implements the BACnet features claimed in the listing.
  • Page 42: Physical Dimensions

    10 Additional Information 10.5 Physical Dimensions Triangle Tube ProtoAir Start-up Guide...
  • Page 43: Change Web Server Security Settings After Initial Setup

    10 Additional Information 10.6 Change Web Server Security Settings After Initial Setup NOTE:    Any changes will require a FieldServer reboot to take effect. • Navigate to the FS-GUI page. • Click Setup in the Navigation panel. 10.6.1Change Security Mode • Click Security in the Navigation panel. •...
  • Page 44: Edit The Certificate Loaded Onto The Fieldserver

    10 Additional Information 10.6.2Edit the Certificate Loaded onto the FieldServer NOTE:    A loaded certificate will only be available if the security mode was previously setup as HTTPS with own trusted TLS certificate. • Click Security in the Navigation panel. • Click the Edit Certificate button to open the certificate and key fields. •...
  • Page 45: Change User Management Settings

    10 Additional Information 10.7 Change User Management Settings • From the FS-GUI page, click Setup in the Navigation panel. • Click User Management in the navigation panel. NOTE:    If the passwords are lost, the unit can be reset to factory settings to reinstate the default unique password on the label.
  • Page 46: Create Users

    10 Additional Information 10.7.1Create Users • Click the Create User button. • Enter the new User fields: Name, Security Group and Password. ◦ User details are hashed and salted NOTE:    The password must meet the minimum complexity requirements. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field.
  • Page 47: Edit Users

    10 Additional Information 10.7.2Edit Users • Click the pencil icon next to the desired user to open the User Edit window. • Once the User Edit window opens, change the User Security Group and Password as needed. • Click Confirm. •...
  • Page 48: Delete Users

    10 Additional Information 10.7.3Delete Users • Click the trash can icon next to the desired user to delete the entry. • When the warning message appears, click Confirm. 10.7.4Change FieldServer Password • Click the Password tab. • Change the general login password for the FieldServer as needed. NOTE:    The password must meet the minimum complexity requirements.
  • Page 49: Fieldserver Manager Connection Warning Message

    10 Additional Information 10.8 FieldServer Manager Connection Warning Message • If a warning message appears instead of the page as shown below, follow the suggestion that appears on screen. ◦ If the FieldServer cannot reach the server, the following message will appear •...
  • Page 50: System Status Button

    10 Additional Information 10.9 System Status Button The System Status Button can be found on any page of the web apps. This shows the level of alert/functionality for the customer device. This is an aggregate of the Web App page’s resource usage upon the local PC or mobile device, connectivity and device alert level.
  • Page 51: Vendor Information - Triangle Tube

    11 Vendor Information – Triangle Tube Vendor Information – Triangle Tube NOTE:    All Modbus TCP/IP registers are the same as the Modbus RTU registers for the serial device. If this point list is needed, contact technical support. The Modbus TCP/IP node address of the device is also the same as the Modbus RTU node address.
  • Page 52: Ionic-Commodore Mappings To Bacnet

    11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID DHW status DHW Priority Count DHW heat demand DHW burner demand DHW pump status DHW Pump Idle Days Count System pump status System Pump Idle Days Count Boiler pump status Boiler Pump Idle Days Count Burner run time...
  • Page 53 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID DHW Pump General Pump Supply Temperature Return Temperature Dhw Temperature Flue Gas Temperature System (Heat Exchanger) Temp Outside Temperature Firing Rate (Power Output) Flame (Ionization) Current Water Pressure Ignit Success Ignit Failed...
  • Page 54 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID Blocking History Boiler 07 Blocking History Boiler 08 Blocking History Boiler 09 Blocking History Boiler 10 Blocking History Boiler 11 Blocking History Boiler 12 Blocking History Boiler 13 Blocking History Boiler 14 Blocking History Boiler 15 Blocking History Boiler 16...
  • Page 55 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID Module 07 Available / Present Module 08 Available / Present Module 09 Available / Present Module 10 Available / Present Module 11 Available / Present Module 12 Available / Present Module 13 Available / Present Module 14 Available / Present Module 15 Available / Present...
  • Page 56 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID M01 Module Supply Setpoint 1003 M01 Power Level 1004 M01 CHPump Status 1005 M01 DHW Pump Status 1006 M01 General Pump Status 1007 M01 Ionization 1008 M01 Water Pressure 1009 M01 Flow Rate DHW...
  • Page 57 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID M02 Flame Failures 2027 M02 Reset 2028 M02 System Test 2029 M03 Status 3001 M03 Error Number 3002 M03 Module Supply Setpoint 3003 M03 Power Level 3004 M03 CHPump Status 3005...
  • Page 58 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID M04 Burning Hours CH 4021 M04 Burning Hours DHW 4022 M04 Burning Hours Total 4023 M04 Operational Days 4024 M04 Successful Ignitions 4025 M04 Failed Ignitions 4026 M04 Flame Failures 4027...
  • Page 59 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID M06 Ignition Fan Speed 6015 M06 Supply Sensor Temperature 6016 M06 Return Sensor Temperature 6017 M06 DHW Sensor Temperature 6018 M06 Flue Sensor Temperature 6019 M06 Outside Sensor Temperature 6020 M06 Burning Hours CH 6021...
  • Page 60 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID M08 Water Pressure 8009 M08 Flow Rate DHW 8010 M08 Target Fan Speed 8011 M08 Actual Fan Speed 8012 M08 Minimum Fan Speed 8013 M08 Maximum Fan Speed 8014 M08 Ignition Fan Speed 8015...
  • Page 61 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID M10 Module Supply Setpoint 10003 M10 Power Level 10004 M10 CHPump Status 10005 M10 DHW Pump Status 10006 M10 General Pump Status 10007 M10 Ionization 10008 M10 Water Pressure 10009 M10 Flow Rate DHW...
  • Page 62 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID M11 Flame Failures 11027 M11 Reset 11028 M11 System Test 11029 M12 Status 12001 M12 Error Number 12002 M12 Module Supply Setpoint 12003 M12 Power Level 12004 M12 CHPump Status 12005...
  • Page 63 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID M13 Burning Hours CH 13021 M13 Burning Hours DHW 13022 M13 Burning Hours Total 13023 M13 Operational Days 13024 M13 Successful Ignitions 13025 M13 Failed Ignitions 13026 M13 Flame Failures 13027...
  • Page 64 11 Vendor Information – Triangle Tube Point Name BACnet Object Type BACnet Object ID M15 Ignition Fan Speed 15015 M15 Supply Sensor Temperature 15016 M15 Return Sensor Temperature 15017 M15 DHW Sensor Temperature 15018 M15 Flue Sensor Temperature 15019 M15 Outside Sensor Temperature 15020 M15 Burning Hours CH 15021...
  • Page 65: Specifications

    12 Specifications Specifications ProtoAir FPA-W44 One 3-pin Phoenix connector with: RS-485/RS-232 (Tx+ / Rx- / gnd) One 3-pin Phoenix connector with: RS-485 (+ / - / gnd) Electrical Connections One 3-pin Phoenix connector with: Power port (+ / - / Frame-gnd) One Ethernet 10/100 BaseT port Input Voltage:12-24VDC or 24VAC Current draw: 24VAC 0.125A...
  • Page 66: Warnings For Fcc And Ic

    12 Specifications 12.2 Warnings for FCC and IC Waste Disposal It is recommended to disassemble the device before abandoning it in conformity with local regulations. Please ensure that the abandoned batteries are disposed according to local regulations on waste disposal. Do not throw batteries into fire (explosive) or put in common waste canister.
  • Page 67 • Consult the dealer or an experienced radio/TV technician for help. Any modification to the product is not permitted unless authorized by MSA Safety. It’s not allowed to disassemble the product; it is not allowed to replace the system or change components unless with permission and certification. Please contact the FieldServer technical support department or local branches for help.
  • Page 68 End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. For product compliance test FCC and IC, all the technical documentation is submitted by MSA Safety, who is the customer or importer of the ProtoAir.
  • Page 69: Limited 2 Year Warranty

    Limited 2 Year Warranty MSA Safety warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. MSA Safety will repair or replace any equipment found to be defective during the warranty period.

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