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1. Communication error with vehicle ECU?
Please confirm:
1) Whether the VCI is properly connected.
2) Whether the vehicle ignition switch is ON.
3) If all checks are normal, send vehicle year, make, model and VIN number to us using
Diagnostic Feedback feature.
2. Failed to enter into vehicle ECU system?
Please confirm:
1) Whether the vehicle is equipped with the system.
2) Whether the VCI is correctly connected.
3) Whether the vehicle ignition switch is ON.
4) If all checks are normal, send vehicle year, make, model and VIN number to us using
Diagnostic Feedback feature.
3. Can I use any other power adaptor other than the included power adaptor to
charge the tablet?
No. Please use only the included power adaptor to charge the tablet. We assume no
responsibility for damage or loss resulting from the use of the any other adaptors.
4. How to save power?
•
Please turn off the screen while the tablet keeps idle.
•
Set a shorter standby time.
•
Decrease the brightness of the screen.
•
If WLAN connection is not required, please turn it off.
•
Disable GPS function if GPS service is not in use.
5. What to do if the language of vehicle diagnostic software does not match the
system language?
English is the default system language of the tool. After the system language is set to the
preference language, please go to the update center to download the vehicle diagnostic
software of the corresponding language.
If the downloaded diagnostic software is still displayed in English, it indicates that the
software of the current language is under development.
X-431 Throttle III User Manual
11 FAQ
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