Warranty - Vision e-line SOLUS VS75 User Manual

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PROBLEM
Appliance will not turn on.
Remote control does not work.
No heat
Heat turns off before desired
temperature is reached.
Vision E-Line Solus appliances come with a standard 1-year warranty (parts & labour) when purchased
through an authorised dealer. This can be extended for free to two years (parts only for year 2) by registering
your appliance within 60 days of purchase.
Visit www.visionfires.co.uk/warranty to register your appliance, ac vate the free warranty extension, or to
see details about the 6 year Premium Protect warranty package.
POSSIBLE CAU SE
Problem with power supply.
Batteries have expired.
Remote has de-synched with
appliance.
Incorrect thermostat se ng.
Overhea ng may have engaged
the E.S.C. feature.
Open window detec on has
ac vated.
17
TROUBLESHOOTING
SOLUTION
Check that the appliance is plugged in to
the power supply and switched on.
Check and replace fuse in the plug if
necessary.
Check that the main power switch on
the appliance is turned on.
Replace ba eries.
Ensure that the appliance is turned on.
Re-synch the remote by pressing the
- bu on and the + bu on at the same
me and holding for 3 seconds.
Increase the desired temperature higher
than the current room temperature.
See above for reset procedure.
Check that any windows in the room are
closed.

WARRANTY

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