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Lexmark Confidential until announced
Optra Compute 500/550/CX1000,
Optra VZ1000/VZ5000
User's Guide
March 2022
www.lexmark.com
Machine type:
8080
Models:
001, 002

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Table of Contents
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Summary of Contents for Lexmark Optra Compute 500

  • Page 1 Lexmark Confidential until announced Optra Compute 500/550/CX1000, Optra VZ1000/VZ5000 User's Guide March 2022 www.lexmark.com Machine type: 8080 Models: 001, 002...
  • Page 2: Table Of Contents

    Optra Compute CX1000............................ 6 Optra VZ1000/VZ5000............................7 Understanding the status of the power button and setup button indicator lights......8 Set up, install, and configure...............9 Optra Compute 500/550/CX1000........................9 Optra VZ1000/VZ5000.............................15 Outbound network requirements........................21 Using Optra Portal..................22 Enrolling the device in Optra Portal......................22 Adding workflows and deploying skills.......................25...
  • Page 3: Safety Information

    Lexmark Confidential until announced Safety information Safety information CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power adapter and/or power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
  • Page 4: Overview

    Each device comes pre-provisioned with the Microsoft Azure IoT Edge runtime environment and IoT credentials, and maintains a connection to Lexmark’s device management portal, Optra Portal. The portal hosts a set of interfaces where you can install a “skill” to groups of devices to perform certain functions.
  • Page 5: Learn About The Device

    Lexmark Confidential until announced Learn about the device Learn about the device Optra Compute 500/550 Warning—Potential Damage: To avoid loss of data or device malfunction, do not touch the USB cable or the device in the areas shown while actively operating.
  • Page 6: Optra Compute Cx1000

    Lexmark Confidential until announced Learn about the device Part Function USB device port Connect the device to a computer to access the Embedded Web Server (EWS) and manage on-device settings. If the only available connection is a Wi‑Fi network, then use the EWS to configure Wi‑Fi connection.
  • Page 7: Optra Vz1000/Vz5000

    Lexmark Confidential until announced Learn about the device Part Function USB device port Connect the device to a computer to access the Embedded Web Server (EWS) and manage on-device settings. If the only available connection is a Wi‑Fi network, then use the EWS to configure Wi‑Fi connection.
  • Page 8: Understanding The Status Of The Power Button And Setup Button Indicator Lights

    Lexmark Confidential until announced Learn about the device Part Function Setup button • Enroll the device in Optra Portal—Press the button briefly. • Reset the device to its factory default settings—Press and hold the button as the device is being turned on until the power button blinks rapidly.
  • Page 9: Set Up, Install, And Configure

    Lexmark Confidential until announced Set up, install, and configure Set up, install, and configure Optra Compute 500/550/CX1000 Notes: • Optra Compute CX1000 supports wall mounting. For more information, see “Mounting the device on a wall” on page 30 before proceeding with setting up the device.
  • Page 10 Connect the device to the local network. Notes: • For Optra Compute 500/550, if the only available connection is a Wi-Fi network, then purchase a MarkNet network adapter and insert it into the USB port. • Optra Compute CX1000 has built‑in Wi‑Fi.
  • Page 11 Lexmark Confidential until announced Set up, install, and configure Turn on the device. Note: The power button light starts blinking, and the indicator lights in the Ethernet port blink, go off, and then come on again.
  • Page 12 Open a web browser, and then type 169.254.76.86 in the address field. Click Password, and then enter the device serial number. Note: The 13‑digit serial number is at the front of Optra Compute 500/550 or on the bottom of Optra Compute CX1000. The number starts with 8080.
  • Page 13 Lexmark Confidential until announced Set up, install, and configure For Ethernet connection...
  • Page 14 Lexmark Confidential until announced Set up, install, and configure For Wi‑Fi connection...
  • Page 15: Optra Vz1000/Vz5000

    Lexmark Confidential until announced Set up, install, and configure Note: The wireless settings appear only if the MarkNet network adapter is attached to the device or if the device has built-in Wi-Fi. Optra VZ1000/VZ5000 Notes: • Optra VZ1000/VZ5000 supports wall mounting. For more information, see “Mounting the device on a...
  • Page 16 Lexmark Confidential until announced Set up, install, and configure Notes: • This device supports Power over Ethernet, which allows it to be powered using the Ethernet cable instead of the power supply. To use this mode, make sure that your network can supply Power over Ethernet 30‑watt mode (PoE+) to the device.
  • Page 17 Lexmark Confidential until announced Set up, install, and configure If necessary, insert headphones or a speaker into the headphone jack. Turn on the device. Note: The power button light starts blinking, and the indicator lights in the Ethernet port blink, go off, and then come on again.
  • Page 18 Lexmark Confidential until announced Set up, install, and configure Click Password, and then enter the device serial number. Note: The 13‑digit serial number can be found on the bottom of Optra VZ1000/VZ5000. The number begins with 8080.
  • Page 19 Lexmark Confidential until announced Set up, install, and configure For Ethernet connection...
  • Page 20 Lexmark Confidential until announced Set up, install, and configure For Wi‑Fi connection...
  • Page 21: Outbound Network Requirements

    Lexmark Confidential until announced Set up, install, and configure Outbound network requirements The device needs access to the following URLs and ports for proper operation. Requirement Port Azure IoT Hub optra-release.azure-devices.net Azure Device Provisioning Service global.azure-devices-provisioning.net Microsoft Container Registry mcr.microsoft.com Azure Container Registry optrarelease.azurecr.io...
  • Page 22: Using Optra Portal

    Lexmark Confidential until announced Using Optra Portal Using Optra Portal Enrolling the device in Optra Portal Open a web browser, and then go to https://portal.optra.com. Create an account or log in. Click the DEVICES tab, and then click ENROLL DEVICE.
  • Page 23 Lexmark Confidential until announced Using Optra Portal On the device, press the setup button until the power button light comes on solid. Note: While the device is being enrolled, the setup button blinks and the power button light remains solid.
  • Page 24 Lexmark Confidential until announced Using Optra Portal Assign a name to the device, and then type the location so that the device appears on the map. Click SAVE.
  • Page 25: Adding Workflows And Deploying Skills

    Lexmark Confidential until announced Using Optra Portal Adding workflows and deploying skills From Optra Portal, click the WORKFLOWS tab, and then click NEW WORKFLOW. Type a workflow name, and then click SAVE.
  • Page 26 Lexmark Confidential until announced Using Optra Portal Add a device, skill, and action to the workflow. Note: You can also upload a skill configuration. On the upper‑right corner of the screen, click SYNC to deploy and run the workflow on your device.
  • Page 27: Troubleshooting

    Lexmark Confidential until announced Troubleshooting Troubleshooting Cannot connect to the portal Try one or more of the following: Check if the network connection is working Make sure that the cable connections are secure Check if you are using a supported browser Use the latest version of Apple Safari, Google Chrome , or Mozilla Firefox.
  • Page 28: Cannot Deploy A Skill

    Lexmark Confidential until announced Troubleshooting Make sure that the user credentials are correct Make sure to enter the correct device serial number Make sure that the device is not previously enrolled The device reenrolls itself and connects to the previous user account when you reset and reconnect it to the network.
  • Page 29 Lexmark Confidential until announced Troubleshooting Go to www.optra.com for support contact information...
  • Page 30: Additional Setup

    Lexmark Confidential until announced Additional setup Additional setup Mounting the device on a wall Note: These instructions apply only to Optra Compute CX1000 and Optra VZ1000/VZ5000. Select a location on a wall inside a building on which to mount the device.
  • Page 31 Lexmark Confidential until announced Additional setup Drill holes about an inch deep into the markings on the wall. Install 1.5‑inch‑long #6 standard wood screws into the holes, leaving about half an inch of the screws protruding.
  • Page 32 Lexmark Confidential until announced Additional setup With the ports side of the device facedown or faceup, align the holes at the base of the device with the screw heads. Push the device until the rubber pads touch the wall. Slide the device down until the screws are secured in the vertical slots.
  • Page 33: Notices

    Lexmark Confidential until announced Notices Notices Product information Product name: Optra Compute 500, Optra Compute 550, Optra Compute CX1000; Optra VZ1000, Optra VZ5000 Machine type: 8080 Models: 001, 002 Edition notice March 2022 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”...
  • Page 34 Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries.
  • Page 35 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 36 Lexmark Confidential until announced Notices Innovation, Science and Economic Development Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003. Avis de conformité aux normes de l’Innovation, Sciences et Développement économique Canada Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux...
  • Page 37: Index

    Index network requirements 21 notices 34 adding workflows 25 Optra Portal attaching cables enrolling the device in 22 in Optra Compute 500/550 9 outbound network in Optra Compute CX1000 9 requirements 21 in Optra VZ1000/VZ5000 15 overview 4 cables, attaching...

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