Lexmark Optra Compute CX2000 User Manual
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Lexmark Optra Compute CX2000 User Manual

Lexmark Optra Compute CX2000 User Manual

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Optra Compute 500/550
Optra Compute CX1000/CX2000
Optra VZ1000/VZ5000/VZ5100/
VZ6100
User's Guide
May 2024
www.lexmark.com
Machine type:
8080
Models:
001, 002, 003, 004

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Summary of Contents for Lexmark Optra Compute CX2000

  • Page 1 Optra Compute 500/550 Optra Compute CX1000/CX2000 Optra VZ1000/VZ5000/VZ5100/ VZ6100 User's Guide May 2024 www.lexmark.com Machine type: 8080 Models: 001, 002, 003, 004...

  • Page 2: Table Of Contents

    Understanding the status of the power button and setup button indicator lights......11 Set up, install, and configure..............12 Optra Compute 500/550/CX1000.........................12 Optra Compute CX2000, Optra VZ1000/VZ5000/VZ5100/VZ6100............18 Outbound network requirements......................... 26 Using Optra Portal..................27 Enrolling the device in Optra Portal......................27 Adding workflows and deploying skills.......................30...

  • Page 3: Safety Information

    Safety information Safety information CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power adapter and/or power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power adapter and/or power cord provided with this product or the manufacturer's authorized replacement.

  • Page 4: Overview

    Each device comes pre-provisioned with the Microsoft Azure IoT Edge runtime environment and IoT credentials, and maintains a connection to Lexmark’s device management portal, Optra Portal. The portal hosts a set of interfaces where you can install a “skill” to groups of devices to perform certain functions.

  • Page 5: Learn About The Device

    Learn about the device Learn about the device Optra Compute 500/550 Warning—Potential Damage: To avoid loss of data or device malfunction, do not touch the USB cable or the device in the areas shown while actively operating. Part Function Power button Turn the device on or off.

  • Page 6: Optra Compute Cx1000

    Learn about the device Part Function Ethernet port indicator Check the network connection status. lights Notes: • The light on the left indicates connection. • The light on the right indicates activity. Power cord socket Connect the device to a properly grounded electrical outlet. Optra Compute CX1000 Warning—Potential Damage: To avoid loss of data or device malfunction, do not touch the USB cable or the device in the areas shown while actively operating.

  • Page 7: Optra Compute Cx2000

    Learn about the device Optra Compute CX2000 Warning—Potential Damage: To avoid loss of data or device malfunction, do not touch the USB cable or the device in the areas shown while actively operating. Part Function Power button Turn the device on or off.

  • Page 8: Optra Vz1000/Vz5000

    Learn about the device Part Function Device status indicator light Check the status of the device. Setup indicator light Check the status of the setup process. Setup button • Enroll the device in Optra Portal—Press the button briefly. • Reset the device to its factory default settings—Press and hold the button as the device is being turned on until the power button blinks rapidly.

  • Page 9: Optra Vz5100/Vz6100

    Learn about the device Part Function Setup button • Enroll the device in Optra Portal—Press the button briefly. • Reset the device to its factory default settings—Press and hold the button as the device is being turned on until the power button blinks rapidly. Power adapter port Connect the device to the included power adapter and to a properly grounded electrical outlet.
  • Page 10 Learn about the device Part Function Microphone jack Insert a microphone. Headphones jack Insert headphones or a speaker. Ethernet port Connect the device to a public network. AUX port Connect the device to a private network. HDMI port Transmit video and audio signals to an HDMI monitor. USB‑C port Attach a supported USB device, such as a flash drive.

  • Page 11: Understanding The Status Of The Power Button And Setup Button Indicator Lights

    Learn about the device Understanding the status of the power button and setup button indicator lights Setup button light Power button light Device status Blinking Starting or shutting down Flickering (irregular blinking) No network connection to the hub Blinking Not enrolled Blinking Enrolling Enrolled...

  • Page 12: Set Up, Install, And Configure

    Set up, install, and configure Set up, install, and configure Optra Compute 500/550/CX1000 Notes: • Optra Compute CX1000 supports wall mounting. For more information, see “Mounting the device on a wall” on page 35 before proceeding with setting up the device. •...
  • Page 13 Set up, install, and configure If necessary, insert headphones or a speaker into the headphone jack. Connect the device to the local network. Notes: • For Optra Compute 500/550, if the only available connection is a Wi-Fi network, then purchase a MarkNet network adapter and insert it into the USB port.
  • Page 14 Set up, install, and configure Turn on the device. Note: The power button light starts blinking, and the indicator lights in the Ethernet port blink, go off, and then come on again.
  • Page 15 Set up, install, and configure For Ethernet connection, wait for the indicator light on the right in the Ethernet port to blink rapidly. Depending on your network arrangement, you may need to configure the network before the device can connect to the portal. Connect the device to a computer through the USB device port to access the Embedded Web Server (EWS).
  • Page 16 Set up, install, and configure For Ethernet connection...
  • Page 17 Set up, install, and configure For Wi‑Fi connection...

  • Page 18: Optra Compute Cx2000, Optra Vz1000/Vz5000/Vz5100/Vz6100

    Set up, install, and configure Note: The wireless settings appear only if the MarkNet network adapter is attached to the device or if the device has built-in Wi-Fi. Optra Compute CX2000, Optra VZ1000/VZ5000/VZ5100/ VZ6100 Notes: • This device supports wall mounting. For more information, see “Mounting the device on a wall”...
  • Page 19 Set up, install, and configure CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power adapter and/or power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, make sure that the power cord is completely seated in the appliance inlet of the power adapter or in the device itself.
  • Page 20 Set up, install, and configure Notes: • This device has built-in Wi-Fi. If the only available connection is wired, then insert the Ethernet cable. • Skip this step if the device is connected using Power over Ethernet.
  • Page 21 Set up, install, and configure If necessary, insert headphones or a speaker into the headphone jack.
  • Page 22 Set up, install, and configure Turn on the device. Note: The power button light comes on or starts blinking, and the indicator lights in the Ethernet port blink, go off, and then come on again.
  • Page 23 Set up, install, and configure For Ethernet connection, wait for the indicator light on the right in the Ethernet port to blink rapidly. Depending on your network arrangement, you may need to configure the network before the device can connect to the portal. Connect the device to a computer through the USB‑C device port to access the Embedded Web Server.
  • Page 24 Set up, install, and configure For Ethernet connection...
  • Page 25 Set up, install, and configure For Wi‑Fi connection...

  • Page 26: Outbound Network Requirements

    Set up, install, and configure Outbound network requirements The device needs access to the following URLs and ports for proper operation. Requirement Port Azure IoT Hub optra-release.azure-devices.net Azure Device Provisioning Service global.azure-devices-provisioning.net Microsoft Container Registry mcr.microsoft.com Azure Container Registry optrarelease.azurecr.io Download Azure Container Registry image deltas *.blob.core.windows.net from blob storage...

  • Page 27: Using Optra Portal

    Using Optra Portal Using Optra Portal Enrolling the device in Optra Portal Open a web browser, and then go to https://portal.optra.com. Create an account or log in. Click the DEVICES tab, and then click ENROLL DEVICE. Enter the device serial number. Note: The 13‑digit serial number can be found at the front or on the bottom of the device.
  • Page 28 Using Optra Portal...
  • Page 29 Using Optra Portal Assign a name to the device, and then type the location so that the device appears on the map. Click SAVE.

  • Page 30: Adding Workflows And Deploying Skills

    Using Optra Portal Adding workflows and deploying skills From Optra Portal, click the WORKFLOWS tab, and then click NEW WORKFLOW. Type a workflow name, and then click SAVE.
  • Page 31 Using Optra Portal Add a device, skill, and action to the workflow. Note: You can also upload a skill configuration. On the upper‑right corner of the screen, click SYNC to deploy and run the workflow on your device. Note: You can also copy and delete a workflow. To delete a workflow, click CONFIGURE > Delete.

  • Page 32: Troubleshooting

    Troubleshooting Troubleshooting Cannot connect to the portal Try one or more of the following: Check if the network connection is working Make sure that the cable connections are secure Check if you are using a supported browser Use the latest version of Apple Safari, Google Chrome , or Mozilla Firefox.

  • Page 33: Cannot Deploy A Skill

    Troubleshooting Make sure that the user credentials are correct Make sure to enter the correct device serial number Make sure that the device is not previously enrolled The device reenrolls itself and connects to the previous user account when you reset and reconnect it to the network.
  • Page 34 Troubleshooting Go to www.optra.com for support contact information...

  • Page 35: Additional Setup

    Hold the device against the wall temporarily, and then mark two holes on the wall corresponding to the holes on the device. Note: For Optra Compute CX2000, you can also mount the device using the four corner holes. These holes require #4 or M4 screws.
  • Page 36 Additional setup Drill holes about an inch deep into the markings on the wall. Install 1.5‑inch‑long #6 standard wood screws into the holes, leaving about half an inch of the screws protruding. For Optra Compute CX2000, use #4 standard wood screws.
  • Page 37 Additional setup Align the holes at the base of the device with the screw heads. Push the device until the rubber pads touch the wall.
  • Page 38 Additional setup Slide the device down until the screws are secured in the vertical slots.

  • Page 39: Notices

    Notices Notices Product information Product name: Optra Compute 500, Optra Compute 550, Optra Compute CX1000, Optra Compute CX2000; Optra VZ1000, Optra VZ5000, Optra VZ5100, Optra VZ6100 Machine type: 8080 Models: 001, 002, 003, 004 Edition notice May 2024 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”...
  • Page 40 Trademarks Lexmark, the Lexmark logo, Optra, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries.
  • Page 41 Notices This product may contain a coin-cell, lithium-ion rechargeable battery, which should only be removed by a trained technician. Crossed-out wheelie bin means the product should not be discarded as unsorted waste but must be sent to separate collection facilities for recovery and recycling. In the event the battery is removed, do not dispose of the battery in your household waste.
  • Page 42 Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
  • Page 43 This product is in conformity with the protection requirements of the Radio Equipment Regulations 2017. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The UK Importer is: Lexmark International Ltd, Quantum House, 60 Norden Road, Maidenhead SL6 4AY, United Kingdom.
  • Page 44 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 45 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
  • Page 46 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded HDMI cable. A shielded Ethernet cable, such as Lexmark part number 77D1133, must be used. Use of cables not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 47 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The EEA/EU authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.

  • Page 48: Index

    Optra Compute 500/550 12 requirements 26 in Optra Compute CX1000 12 overview 4 in Optra Compute CX2000 18 in Optra VZ1000/VZ5000 18 cannot connect to the portal 32 parts of the device cannot deploy a skill 33...

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