Cisco 7960G User Manual page 7

Chapter 1 Cisco IP Phone 7960G and Cisco IP Phone 7940G for Cisco IOS Telephony Services
Forward All Calls
To forward all incoming calls to another number, perform the following steps:
Press the CFwdALL soft key. You will hear a confirmation beep.
Step 1
Step 2 Dial the number to which you want to forward all your calls. Dial the number exactly as you would if
you were placing a call to that number. Remember to include locally required prefix numbers.
The phone display will be updated to show that calls are to be forwarded.
Step 3 Press the pound key (#) or the EndCall soft key.
To cancel call forwarding:
• Press the CFwdALL soft key.
The soft-key and button sequence of CFwdALL soft key plus the Messages button will forwards calls
Note
to voice-mail.
The CFwdALL soft key plus a speed-dial button will forward calls to a speed dial number.
Pick Up Calls
To pick up a call that is on hold, or a call that is ringing at another extension, perform the following steps:
Press the PickUp soft key.
Step 1
Dial the extension number of the Cisco IP phone that you want to pick up.
Step 2
Control of the call will be transferred to your phone.
To selectively pick up a call coming in to a number that is shared by a group, perform the following steps:
Press the GPickUp soft key.
Step 1
Dial the number shared by the group whose incoming call you want to pick up. If there is only one pickup
Step 2
group defined in the entire ITS system, you only need to press the GPickUp soft key.
Control of the call will be transferred to your phone.
Place a Conference Call
To place a conference, call perform the following steps:
During a call, press the More soft key and then the Confrn soft key to open a new line and put the first
Step 1
party on hold.
Place a call to another number.
Step 2
When the call connects, press Confrn again to add the new party to the call.
Step 3
To add another party to the conference call, press the Confrn soft key to obtain a new line. The other
Step 4
parties are automatically placed on hold.
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Cisco IOS Telephony Services IP Phone User Guide, Version 3.0
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