Sun Microsystems StorEdge A5000 Installation And Service Manual
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Sun Microsystems StorEdge A5000 Installation And Service Manual

Includes the entire series of storedge a5000 disk arrays (formerly the sun enterprise network array)
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Sun StorEdge
A5000
™
Installation and Service
Manual
Includes the Entire Series of StorEdge A5000 Disk
Arrays (Formerly the Sun Enterprise Network
™)
Array
Sun Microsystems, Inc.
901 San Antonio Road
Palo Alto, CA 94303-4900 USA
650 960-1300
Fax 650 969-9131
Part No. 802-7573-16
September 1999, Revision A
Send comments about this document to: docfeedback@sun.com

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  • Page 1 Sun StorEdge A5000 ™ Installation and Service Manual Includes the Entire Series of StorEdge A5000 Disk Arrays (Formerly the Sun Enterprise Network ™) Array Sun Microsystems, Inc. 901 San Antonio Road Palo Alto, CA 94303-4900 USA 650 960-1300 Fax 650 969-9131 Part No.
  • Page 2 Microsystems, Inc. The OPEN LOOK and Sun™ Graphical User Interface was developed by Sun Microsystems, Inc. for its users and licensees. Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry. Sun holds a non-exclusive license from Xerox to the Xerox Graphical User Interface, which license also covers Sun’s licensees who implement OPEN...
  • Page 3 FCC radio frequency emission limits. Networking connections can be made using unshielded twisted-pair (UTP) cables. Modifications: Any modifications made to this device that are not approved by Sun Microsystems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 4 This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 5 Do not make mechanical or electrical modifications to the unit in order to add cards, memory, or internal storage equipment. Sun Microsystems is not responsible for devices. Be sure to replace the top cover before powering up regulatory compliance of a modified Sun product.
  • Page 6 Achtung – Gefahr von Verletzung und qualifizierter Elektriker kann Ihnen die Daten zur Geräteschaden. Befolgen Sie die Anweisungen. Stromversorgung in Ihrem Gebäude geben. Achtung – Hohe Temperatur. Nicht berühren, da Verletzungsgefahr durch heiße Oberfläche besteht. Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 7 Achtung – Nicht alle Netzkabel haben die gleichen Nennwerte. Herkömmliche, im Haushalt verwendete Ce texte traite des mesures de sécurité qu’il convient de Verlängerungskabel besitzen keinen prendre pour l’installation d’un produit Sun Microsystems. Überlastungsschutz und sind daher für Mesures de sécurité Computersysteme nicht geeignet.
  • Page 8 équipés d'un interrupteur VEILLEUSE: • Asegúrese de que el voltaje y la frecuencia de la red eléctrica concuerdan con las descritas en las etiquetas de especificaciones eléctricas del equipo. viii Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 9 No realice modificaciones de tipo mecánico o eléctrico en el dispositivo de puesta en espera. El enchufe de la equipo. Sun Microsystems no se hace responsable del fuente de alimentación está diseñado para ser el cumplimiento de las normativas de seguridad en los equipos elemento primario de desconexión del equipo.
  • Page 10 Los productos Sun que utilizan la tecnología de láser cumplen con los requisitos de láser de Clase 1. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser Klasse 1 GOST-R Certification Mark Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 11 Declaration of Conformity Compliance ID: 1620 Product Name: Sun StorEdge A5000 This product has been tested and complies with: European Union-EC This equipment complies with the following requirements of the EMC Directive 89/336/EEC EN55022 / CISPR22 (1985) Class A EN50082-1...
  • Page 12 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 13: Table Of Contents

    Contents Preface xxiii Product Description 1-1 Front Components 1-2 Rear Components 1-4 Internal Components 1-6 Tabletop Installation 2-1 Electrical Requirements 2-2 Placement 2-2 Inspecting the Disk Array 2-3 Installing the Disk Array 2-3 2.4.1 Connecting the Power Cord 2-3 2.4.2 Installing Additional Interface Boards and GBICs 2-4 2.4.3 Connecting Fiber Optic Cables 2-4...
  • Page 14 Disk View 5-13 5.13 Interface Boards 5-14 5.14 Interconnect Assembly 5-15 LED Indicators 6-1 Location of LED Indicators 6-2 Interface Board and GBIC 6-3 Fan Tray 6-4 Enclosure 6-5 Power Supply 6-6 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 15 Disk Drive 6-7 Service 7-1 Preparing for Service 7-2 7.1.1 Preparing the Cabinet 7-2 7.1.2 Connecting the Antistatic Wrist Strap 7-2 Replacing and Installing Components 7-3 7.2.1 Disk Drive 7-3 7.2.2 Fiber Optic Cable 7-8 7.2.3 GBIC 7-9 7.2.4 Interface Board 7-11 7.2.5 Door Panel Assembly 7-12 7.2.6...
  • Page 16 Driver Hardware Errors D-8 D.4.2 sf Driver Hardware Errors D-10 Informational Messages D-12 D.5.1 socal Driver Messages D-12 D.5.2 sf Driver Messages D-14 Internal Software Errors D-15 D.6.1 socal Driver Software Errors D-15 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 17 D.6.2 sf Driver Software Errors D-15 Contents xvii...
  • Page 18 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 19 Figures Front Components (14-slot) 1-2 FIGURE 1-1 Front Components (22-slot) 1-2 FIGURE 1-2 Rear Components (14-slot) 1-4 FIGURE 1-3 Rear Components (22-slot) 1-4 FIGURE 1-4 Internal Components 1-6 FIGURE 1-5 AC Power Connector 2-3 FIGURE 2-1 GBIC on the Rear Panel 2-5 FIGURE 2-2 Removing the Side Panels 4-3 FIGURE 4-1...
  • Page 20 FIGURE 7-19 Removing the Metal Access Plate 7-23 FIGURE 7-20 Removing the Interconnect Assembly 7-24 FIGURE 7-21 Removing the Screws That Secure the Baseplate to the Side Brackets 7-26 FIGURE 7-22 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 21 Removing the Chassis and Baseplate From the Cabinet 7-27 FIGURE 7-23 Removing the Baseplate From the Chassis 7-28 FIGURE 7-24 Opening a Door C-3 FIGURE 8-1 Removing a Disk Drive C-3 FIGURE 8-2 Figures...
  • Page 22 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 23: Preface

    Preface The Sun StorEdge A5000 Installation and Service Manual provides installation and service instructions for the Sun StorEdge™ A5000 disk array. These instructions are designed for an experienced system administrator or trained service provider. Using UNIX Commands ® This document does not contain information on basic UNIX...
  • Page 24 Shell Prompts Shell Prompts TABLE P-2 Shell Prompt C shell machine_name% C shell superuser machine_name# Bourne shell and Korn shell Bourne shell and Korn shell superuser xxiv Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 25 Related Documentation Refer to the Sun StorEdge A5000 Installation and Documentation Guide, part number 805-1903, for a list of related documentation. Sun Documentation on the Web The docs.sun.com web site enables you to access Sun technical documentation on the Web. You can browse the docs.sun.com archive or search for a specific book title or subject at: http://docs.sun.com...
  • Page 26 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 27: Product Description

    C H A P T E R Product Description The Sun StorEdge A5000 disk array is a high-availability mass storage subsystem capable of supporting up to fourteen 1.6-inch disk drives (14-slot) or twenty-two 1-inch disk drives (22-slot). Communication to other devices is through one or two interface boards, each with up to two gigabit interface converters (GBICs).

  • Page 28: Front Components

    Power supply 0 Power supply 2 Front Components (14-slot) FIGURE 1-1 Disk drive 0 Disk drive 10 Front fan tray Power supply 0 Power supply 2 Front Components (22-slot) FIGURE 1-2 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 29 Front Components TABLE 1-1 Component Description Disk drives 3.5-inch disk drives, SFF-8045 Fibre Channel Single Connector specification. Dual 100 Mbytes/sec FC-AL ports on each drive. Power supplies Takes AC power from the interconnect board and supplies DC voltages of +5, +3.3, and +12 volts to a common power circuit. The front panel module (FPM) uses an electroluminescent display (ELD) panel to display configuration, status, and diagnostic information.

  • Page 30: Rear Components

    Disk drive 0 Disk drive 10 Interface board A Interface board B Rear fan tray AC power filter Power supply 1 GBIC (A0, B0) GBIC (A1, B1) Rear Components (22-slot) FIGURE 1-4 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 31 Rear Components TABLE 1-2 Component Description Disk drives 3.5-inch disk drives, SFF-8045 Fibre Channel Single Connector specification. Dual 100 Mbytes/sec FC-AL ports on each drive. Interface boards Provides all intelligent controls in the enclosure, sensing and setting the environmental service signals as required by conditions inside the enclosure.

  • Page 32: Internal Components

    Interconnect assembly Routes power, control, sense, and Fibre Channel signals between internal components. Backplanes Routes power, control, sense, and Fibre Channel signals from the interconnect assembly to the disk drive slots. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 33: Tabletop Installation

    C H A P T E R Tabletop Installation This chapter describes how to install a disk array in a tabletop configuration. This chapter contains the following topics: Electrical Requirements—page 2-2 Placement—page 2-2 Inspecting the Disk Array—page 2-3 Installing the Disk Array—page 2-3...

  • Page 34: Electrical Requirements

    Cooling air is heated as it passes through each machine and can become hot enough to exceed the operating temperature range of the disk array. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 35: Inspecting The Disk Array

    Inspecting the Disk Array 1. Unpack the disk array. 2. Inspect the disk array for evidence of damage. If damaged, keep all contents and packing materials for the shipping company’s agent to inspect. 3. Save the packing materials for future use. Installing the Disk Array Installing the disk array involves connecting the power cord, adding additional interface boards and GBICs if needed, and routing the fiber optic cables.

  • Page 36: Installing Additional Interface Boards And Gbics

    Installing Additional Interface Boards and GBICs Depending upon your configuration, you may need to install additional interface boards or GBICs. Refer to the Sun StorEdge A5000 Hardware Configuration Guide, part number 805-0264. If you need to install additional GBICs, see Section 7.2.3 “GBIC” on page 7-9.
  • Page 37 6. Connect the other end of the fiber optic cable to the other device that will be connected to the disk array. Refer to the Sun StorEdge A5000 Hardware Configuration Guide and the documentation that came with the device. 7. Repeat Step 5 through Step 6 to connect additional fiber optic cables.
  • Page 38 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 39: Stacker Installation

    Sun Enterprise Caster Base Installation Guide, part number 802-5034. For cabling instructions, see Chapter 2. Note – The only supported configuration is a single Sun StorEdge A5000 disk array stacked on top of an Enterprise 4x00 system.
  • Page 40 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 41: Rackmount Installation

    C H A P T E R Rackmount Installation This chapter describes how to install a disk array in system or expansion cabinets. This chapter contains the following topics: Preparing the Disk Array—page 4-2 Installing the Rails—page 4-7 Installing the Chassis in the Cabinet—page 4-8...

  • Page 42: Rackmount Placement

    Caution – This procedure requires two people to lift and move the disk array. Use care to avoid injury. A disk array with a baseplate attached may weigh up to 130 pounds (59 kg). Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 43: Removing The Side Panels

    4.2.1 Removing the Side Panels 1. Use a No. 1 Phillips screwdriver to remove the three screws from a side panel FIGURE 4-1 Removing the Side Panels FIGURE 4-1 2. Pull the panel away from of the chassis and set it aside. 3.

  • Page 44: Installing The Baseplate On The Chassis

    1. With the aid of an assistant, invert the chassis with the front facing you FIGURE 4-2 2. Remove the screws from the feet. Discard the feet. They are not reused. Removing the Feet FIGURE 4-2 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 45: Figure 4-3 Baseplate For Sun Storedge Expansion Cabinet

    3. Place the baseplate on the chassis. For disk arrays being installed in a Sun StorEdge Expansion Cabinet, use the two-part baseplate ( FIGURE 4-3 Make sure that the vented baseplate is installed on the exhaust side of the disk array. Vented baseplate Exhaust side Baseplate for Sun StorEdge Expansion Cabinet...

  • Page 46: Figure 4-4 Baseplate For Other Cabinets

    When all screws are started, tighten them. 5. With the aid of an assistant, restore the chassis to the upright position with the front of the chassis facing you. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 47: Installing The Rails

    Installing the Rails Follow the instructions on preparing for service in your system or expansion cabinet documentation. If necessary, be sure to: Extend the stabilizer legs Remove or open the top front panel Remove or open the vented rear panel 1.

  • Page 48: Installing The Chassis In The Cabinet

    2. Line up the chassis baseplate with the mating side rails in the cabinet ( FIGURE 4-6 Aligning the Chassis and Baseplate With the Side Rails FIGURE 4-6 3. Rest the chassis on the side rails, then slide the chassis in. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 49: Connecting The Power Cable

    4. Tighten the screws in the front of the cabinet ( FIGURE 4-7 Installing Screws to Secure the Baseplate to the Side Brackets FIGURE 4-7 4.4.1 Connecting the Power Cable 1. Connect the female end of the power cord to the power receptacle at the rear of the disk array ( FIGURE 4-8 AC power connector...

  • Page 50: Installing Additional Interface Boards And Gbics

    Installing Additional Interface Boards and GBICs Depending upon your configuration, you may need to install additional interface boards or GBICs. Refer to the Sun StorEdge A5000 Hardware Configuration Guide, part number 805-0264. If you need to install additional GBICs, see Section 7.2.3 “GBIC” on page 7-9.
  • Page 51 6. Connect the fiber optic cables to the other devices that will be connected to the disk array. Refer to the Sun StorEdge A5000 Hardware Configuration Guide and the documentation that came with the devices. 7. Repeat Step 2 through Step 6 to connect additional cables.

  • Page 52: Reassembling The Cabinet

    Follow the instructions on preparing for service in your system or expansion cabinet documentation. If necessary, be sure to: Replace or close the top front panel Replace or close the vented rear panel Push the stabilizer legs back into the cabinet 4-12 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 53: Fpm Screens

    C H A P T E R FPM Screens This chapter describes the front panel module (FPM) screens on the disk array. This chapter contains the following topics: Differences Between 14-Slot and 22-Slot Disk Arrays—page 5-2 FPM Main Screens—page 5-3 Menu and Level 2 Status Screens—page 5-4 Power Supplies—page 5-5 Set-Up 1—page 5-6...

  • Page 54: Differences Between 14-Slot And 22-Slot Disk Arrays

    . See the following sections for descriptions of these screens. FIGURE 5-1 Nodes screen Disk view screen Front drives screen Rear drives screen 22-Slot Disk Array FPM Screens FIGURE 5-1 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 55: Fpm Main Screens

    FPM Main Screens The two main (level 1) screens on the disk array are the disk view and menu screens ). Press the buttons in the lower right corners of these screens to toggle FIGURE 5-2 between them. To menu screen To disk view screen Disk view screen Menu screen...

  • Page 56: Menu And Level 2 Status Screens

    System status name Note: If there is a FRU failure, the icon for the failed device will be in reverse display and the caution symbol will show for system status. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 57: Power Supplies

    Power Supplies Failed FRU Power supply off If a power supply is not installed, then the button for that device on the L2 status screen will be empty. The L3 status screen Back Disk view will display “Not Present.” screen Failed FRU FRU revision Power supply...

  • Page 58: Set-Up

    Caution – Changing the Box ID or Loop Type causes the disk array to reset. If any disks in the disk array are involved in any I/O activity, a loss of data can result. Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 59 Set-Up 2 Name screen World Wide Name screen Nodes screen Next Delete Test screen character Back Cancel Disk View screen Name screen Set-up 1 screen Set-up 2 screen (read only) Disk View Confirm screen Test screen Nodes screen World Wide Name screen Name screen: Press the 1 through 9 keys multiple times to access characters.

  • Page 60: Test Screen

    EEPROM so that the state will be saved across a power cycle. Autobypass should be disabled for normal operation; it is used only for debug. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 61: Disk Drives

    Disk Drives The front and rear drives use similar screens. Disk present and ready Disk present Disk and not ready not present Drive number (0-6) Disk failure Drive status (OK/failed) Port A status (Online/Offline) Port B status (Online/Offline) Disk View Temperature On/Off button...

  • Page 62: Backplanes

    Port A in this example is connected; Port B is bypassed. Touching either button will change the state. Confirm screen Bypass Port To replace a backplane, see Section 7.2.10 “Backplane” on page 7-17. 5-10 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 63: Gbics

    5.10 GBICs GBIC status (see table below) Type of GBIC On/Off button Back screen Disk View Confirm screen Disk View To next GBIC To install or replace a GBIC, see Section 7.2.3 “GBIC” on page 7-9. GBIC Status TABLE 5-2 Status Definition TXFault...

  • Page 64: Fan Trays

    Power supply fan status (OK/failed) On/Off button Back screen Disk view To next fan tray To replace a fan tray, see Section 7.2.7 “Fan Tray” on page 7-14. Confirm screen 5-12 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 65: Disk View

    5.12 Disk View Vertical bars indicate that interface boards GBIC number. If a number is not are present. Outer bars are for board A; lit, a GBIC is not installed. inner bars are for board B. A lightning bolt means the GBIC is online.

  • Page 66: Interface Boards

    Board status (OK/Failed) Firmware revision Temperature (overtemp/OK) Soft-reset button Back screen Disk View To next interface board To replace an interface board, see Section 7.2.4 “Interface Board” on page 7-11. 5-14 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 67: Interconnect Assembly

    5.14 Interconnect Assembly EEPROM status (see table below) Disk view To replace an interconnect assembly, see Section 7.2.11 “Interconnect Assembly” on Back screen page 7-19. EEPROM Status TABLE 5-3 Status Definition Bad Image The EEPROM has no magic word or the checksum is incorrect. Replace the interconnect assembly.
  • Page 68 5-16 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 69: Led Indicators

    C H A P T E R LED Indicators This chapter describes the LED indicators on the disk array. The LEDs show component status. The chapter contains the following topics: Location of LED Indicators—page 6-2 Interface Board and GBIC—page 6-3 Fan Tray—page 6-4 Enclosure—page 6-5 Power Supply—page 6-6...

  • Page 70: Location Of Led Indicators

    LEDs Power supply Power supply LEDs LEDs Front Panel LEDs FIGURE 6-1 Enclosure LEDs Disk drive LEDs Interface board Power supply and GBIC LEDs LEDs Rear Panel LEDs FIGURE 6-2 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 71: Interface Board And Gbic

    Interface Board and GBIC The interface board and GBIC LEDs are located on the interface board. GBIC ready GBIC fault Interface board fault GBIC ready Interface board ready GBIC fault Interface Board and GBIC LEDs FIGURE 6-3 GBIC LEDs TABLE 6-1 Ready Fault Indication...

  • Page 72: Fan Tray

    Fan tray is turned off Turn on the fan tray if required. Fan tray is improperly inserted Reinsert the fan tray. No power to fan tray Verify that the system power is on. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 73: Enclosure

    Enclosure The enclosure LEDs are located on the front of the disk array at the top of the FPM and on the back of the disk array near the top of the rear fan tray. System power System fault System ready Enclosure LEDs FIGURE 6-5 Enclosure LEDs...

  • Page 74: Power Supply

    Install the power supply if required. The power supply is improperly Reinsert the power supply. inserted. There is no power to the fan tray. Verify that the system power is on. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 75: Disk Drive

    Disk Drive The disk drive LEDs are located on the disk array beneath the disk drive slots. Disk drive ready Disk drive fault Disk Drive LEDs FIGURE 6-7 Disk Drive LEDs TABLE 6-6 Ready Fault Indication Corrective Action The disk drive is ready and active. None The disk drive is ready, but not active.
  • Page 76 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 77: Service

    C H A P T E R Service This chapter contains information on removing and replacing FRUs. You should have already determined which FRU is faulty (by using the FPM, LEDs, or software commands) before proceeding with this chapter. Caution – Do not perform any procedures in this chapter until you have read Section 7.1 “Preparing for Service”...

  • Page 78: Preparing For Service

    1. Attach the adhesive copper strip of the wrist strap to a metal surface of the disk array. 2. Wrap the other side of the wrist strap twice around your wrist, with the adhesive side against your skin. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 79: Replacing And Installing Components

    Replacing and Installing Components 7.2.1 Disk Drive This section explains how to replace a disk drive in a disk array that is under Sun™ StorEdge Volume Manager™ software administration (formerly known as Sun™ Enterprise Volume Manager™ software). Go to Appendix C if your disk array is under Solstice DiskSuite™...
  • Page 80 -F box2,r0 may be required. Make sure you have stopped all I/O to the disk drive before using the -F option. Refer to the luxadm man page for more information. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 81: Figure 7-1 Opening A Door

    4. Open the door ( FIGURE 7-1 Opening a Door FIGURE 7-1 5. Remove the disk drive ( FIGURE 7-2 Push down on the latch to release the bracket handle. Use the handle to pull the disk drive out of the slot. Latch Handle Removing a Disk Drive...
  • Page 82 Note – For arrays under volume manager or other RAID manager control, the new disk must be at least the same formatted capacity as the disk it is replacing. Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 83 10. Close the door. Note – The doors are tight to ensure an adequate seal. To close, place your thumbs on either side of the latch and press firmly. 11. Hit the Return key to complete the command. luxadm insert_device For example: Hit <Return>...

  • Page 84: Fiber Optic Cable

    1. Disconnect the fiber optic cable from the GBIC ( FIGURE 7-3 Disconnecting a Fiber Optic Cable From a GBIC FIGURE 7-3 2. Disconnect the fiber optic cable from the other device. 3. Replace the cable. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 85: Gbic

    7.2.3 GBIC 1. Disconnect the fiber optic cable (see Section 7.2.2). 2. Remove the GBIC. Sun currently ships two types of GBICs: one with a bailed locking mechanism and one without. To remove a GBIC that does not have a bail, push the module tabs together and pull the GBIC out of the disk array.

  • Page 86: Figure 7-5 Removing A Gbic That Has A Bail

    To insert a GBIC that has a bail, slide the GBIC into the port with the bail in the unlocked (up) position. Once the GBIC is firmly seated in the port, move the bail down into the locked position. 4. Reconnect the fiber optic cable. 7-10 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 87: Interface Board

    7.2.4 Interface Board Note – If you are installing a second interface board, use a Phillips screwdriver to remove the screws securing the spacer to the interface board slot. Remove the spacer and install the interface board ( FIGURE 7-6 1.

  • Page 88: Door Panel Assembly

    Removing a Door FIGURE 7-7 2. Remove the three screws from the door panel assembly ( FIGURE 7-8 Front Rear Removing the Screws From the Door Panel Assembly FIGURE 7-8 7-12 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 89: Fpm

    3. Rotate the panel assembly down and lift it off the bottom panel ( FIGURE 7-9 Front Rear Removing a Door Panel Assembly FIGURE 7-9 4. Reverse these steps to reinstall the door panel assembly. 7.2.6 1. Remove the front door and panel assembly (see Section 7.2.5). 2.

  • Page 90: Fan Tray

    2. Use the Phillips screwdriver to remove the screws ( FIGURE 7-11 Removing a Fan Tray FIGURE 7-11 3. Replace the fan tray. 4. Reinstall the screws. 5. Reinstall the door and panel assembly. 7-14 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 91: Power Supply

    7.2.8 Power Supply Caution – If over half of the disk drive bays are loaded and the disk array has two power supplies, the power system is not redundant. If one of the power supplies fails and there is heavy drive activity, the disk array may power off. 1.

  • Page 92: Ac Power Filter

    5. Replace the AC power filter. Removing the AC Power Filter FIGURE 7-13 6. Reinstall the screw. 7. Reinstall the door assembly. 8. Reconnect the power cable. 9. Power on the disk array. 7-16 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 93: Backplane

    7.2.10 Backplane Caution – The disk drive backplane is not a hot-plug item. You must remove power from the disk array before replacing the disk drive backplane. 1. Power off the disk array. 2. Disconnect the power cable. 3. Remove the disk drives (see Section 7.2.1). 4.

  • Page 94: Figure 7-15 Removing The Lower Disk Drive Guides

    Removing the Lower Disk Drive Guides FIGURE 7-15 7. Use a Phillips screwdriver to remove the screws securing the disk drive backplane FIGURE 7-16 Removing the Screws From a Disk Drive Backplane FIGURE 7-16 7-18 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 95: Interconnect Assembly

    8. Remove and replace the disk drive backplane ( FIGURE 7-17 Removing a Disk Drive Backplane FIGURE 7-17 9. Reverse the previous steps to reassemble the disk array. 7.2.11 Interconnect Assembly Note – Rackmounted disk arrays must be removed from a cabinet before replacing an interconnect assembly.
  • Page 96 Drive in "box6" rear slot 3..Done Hit <Return> after removing the device(s). Note – Do not hit Return until the following step has been completed. 3. Power off the disk array. 7-20 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 97 4. Hit the Return key to complete the command. luxadm remove_device For example: Hit <Return> after removing the device(s). Removing Logical Nodes: Removing c2t49d0s0 Removing c2t49d0s1 Removing Ses Nodes: Removing /dev/es/ses2 Removing /dev/es/ses3 5. Perform the steps in the following sections: Section 7.2.1 “Disk Drive”...

  • Page 98: Figure 7-18 Removing The Side Panels

    7. Remove the top panel ( FIGURE 7-19 Lift up on the front edges of the top panel while an assistant pushes it toward you. Front Removing the Top Panel FIGURE 7-19 7-22 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 99: Figure 7-20 Removing The Metal Access Plate

    8. Use a Phillips screwdriver to remove the screws securing the metal access plate FIGURE 7-20 Removing the Metal Access Plate FIGURE 7-20 9. Remove the metal access plate. Chapter 7 Service 7-23...

  • Page 100: Figure 7-21 Removing The Interconnect Assembly

    12. Power on the disk array. 13. Use the FPM to reset the Loop Type, Box ID, and box name to the settings you wrote down in Step 1. 7-24 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 101 14. Use the luxadm insert_device command to re-create the device paths and ses paths with the new WWN. For example: # luxadm insert_device Please hit <enter> when you have finished adding photon(s): Waiting for Loop Initialization to complete... New Logical Nodes under /dev/es: ses2 ses3 New Logical Nodes under /dev/dsk and /dev/rdsk :...

  • Page 102: Removing A Rackmounted Disk Array

    Caution – Always extend a cabinet antitilt bar before removing the locking screws from the front of the disk array. Removing the Screws That Secure the Baseplate to the Side Brackets FIGURE 7-22 7-26 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 103 5. With the aid of an assistant, slide the disk array out of the cabinet until the chassis baseplate is stopped by the tabs on the side rails in the cabinet FIGURE 7-23 Removing the Chassis and Baseplate From the Cabinet FIGURE 7-23 6.
  • Page 104 2. Use a No. 1 Phillips screwdriver to remove the screws that secure the baseplate to the chassis. Removing the Baseplate From the Chassis FIGURE 7-24 3. With the aid of an assistant, restore the chassis to the upright position. 7-28 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 105: Software, Firmware, And Fcode Packages

    C H A P T E R Software, Firmware, and FCode Packages This chapter explains how to check and upgrade (where appropriate) the various software, firmware, and FCode packages used with the disk array. Solaris Release and Installed Patches—page 8-2 Host Adapter and I/O Board FCode—page 8-3 Interface Board Firmware—page 8-5 Disk Drive Firmware—page 8-7...

  • Page 106: Solaris Release And Installed Patches

    For example: # showrev -p | grep 105375 Patch: 105375-04 Obsoletes: Requires: Incompatibles: Packages: SUNWluxal, SUNWluxdv, SUNWluxop For instructions on patch installation, read the README text file that accompanies the patch. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 107: Host Adapter And I/O Board Fcode

    Host Adapter and I/O Board FCode 8.2.1 Checking FCode on the SBus FC-100 Host Adapter To check the FCode version of a SBus FC-100 host adapter, use the luxadm fcal command. For example: # luxadm fcal Found Path to 1 FC100/S Cards Device: /devices/io-unit@f,e0200000/sbi@0,0/SUNW,socal@2,0 Detected FC100/S Version: @(#) FCode 1.9 97/06/08 Complete...

  • Page 108: Upgrading Host Adapter Fcode

    1 selecting bank 2 selecting bank 3 Erasing... FEprom erased after 118 attempts Programming... selecting bank 0 selecting bank 1 selecting bank 2 selecting bank 3 Programming done Complete Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 109: Interface Board Firmware

    Interface Board Firmware This firmware is referred to as the “IB firmware” because the functional code resides on the interface board. However, the interconnect assembly of the disk array contains a master copy that is used to download any IB that is installed. Be aware that this automatic download occurs even if the IB has a newer revision of firmware.

  • Page 110: Downloading Ib Firmware

    The -f option specifies a file other than the default location for the firmware source. For example: # luxadm download -s -f /tmp/ibfirmware.1.03 box1 3. Proceed with Step 3 of Section 8.3.2 “Downloading IB Firmware” on page 8-6. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 111: Disk Drive Firmware

    Disk Drive Firmware 8.4.1 Checking Disk Drive Firmware The disk drives in the disk array contain firmware that may need periodic updates. To check the disk drive firmware, use the command on the luxadm display physical paths to the disks and for “Revision”...
  • Page 112 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 113: Parts Breakdown

    A P P E N D I X Parts Breakdown The disk array components listed in this appendix can be replaced at the customer site by a qualified service provider or by a user. For removal and replacement procedures, see Chapter 7.

  • Page 114: 14-Slot Disk Array

    TABLE A-2 Part Number Description 540-2859 Rear fan tray 540-3852 Disk drive assembly (1.6-inch) 540-2877 Disk guide kit (1.6-inch) 501-4372 7-slot disk drive backplane 370-2303 GBIC 501-2951 Interface board assembly Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 115: 22-Slot Disk Array

    22-Slot Disk Array Front FRUs TABLE A-3 Part Number Description 370-2311 FPM assembly 540-2858 Front fan tray 540-3869 Disk drive assembly (1-inch) 540-2879 Disk guide kit (1-inch) 501-4158 11-slot disk drive backplane 540-2864 Interconnect assembly 300-1295 Power supply Rear FRUs TABLE A-4 Part Number Description...
  • Page 116 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 117: Specifications

    A P P E N D I X Specifications This appendix describes the following specifications of the disk array: Physical Specifications—page B-2 Service Access and Airflow Clearance—page B-3 Electrical Specifications—page B-3 Environmental Specifications—page B-4...

  • Page 118: Physical Specifications

    2. Min numbers are with seven 1-inch high disk drives. 3. Max numbers are with twenty-two 1-inch high disk drives. 4. This weight includes the mounting tray. The mounting tray can weigh up to 15 pounds (6.8 kg) Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 119: Service Access And Airflow Clearance

    A disk array in a tabletop configuration should have at least 6 inches (15.24 cm) clearance on all sides to maintain proper airflow. Caution – A Sun StorEdge Expansion Cabinet with Sun StorEdge A5000 disk arrays installed requires at least a two-inch clearance on the exhaust (vented) side of the expansion cabinet to maintain proper airflow.

  • Page 120: Environmental Specifications

    Altitude 3 km 12 km Vibration 0.2Gs, 5 to 500 Hz swept sine 0.8Gs,5 to 500 Hz swept sine Shock 3Gs, 11 msec half sine 15Gs, 11 msec half sine Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 121: Disk Replacement Using Solstice Disksuite

    A P P E N D I X Disk Replacement Using Solstice DiskSuite This chapter contains the procedure for replacing disk array disk drives that are managed by Solstice DiskSuite software. 1. Preserve the disk label if multiple slices on the disk drive are being used. Perform this step if you are using a slice other than s2.
  • Page 122 Note – The FPM icon for the disk drive to be removed should be blinking. In addition, the amber LED under the disk drive should also be blinking. Note – Do not hit Return until Step 4 and Step 5 have been completed. Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 123 4. Open the door ( FIGURE 8-1 Opening a Door FIGURE 8-1 5. Remove the disk drive ( FIGURE 8-2 Push down on the latch to release the bracket handle. Use the handle to pull the disk drive out of the slot. Latch Handle Removing a Disk Drive...
  • Page 124 The list of devices which will be inserted is: 1: Box Name "macs1" rear slot 1 Please enter ’q’ to Quit or <Return> to Continue: Hit <Return> after inserting the device(s). Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 125 9. Insert the disk drive and hit the Return key. Slide the disk drive into the slot with the handle released. Once you have inserted the disk drive as far as it will go into the slot, push down on the handle to secure it. Note –...
  • Page 126 See the metadb man page for more information. 13. Enable new disk slices with the metareplace -e command. # metareplace -e d0 c2t17d0s0 d0: device c2t17d0s0 is enabled See the metareplace man page for more information. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 127: Firmware And Device Driver Error Messages

    This appendix contains error messages that may be generated by the socal and sf device drivers and firmware of the Sun StorEdge A5000 disk array. Some of these error messages are the same as those generated by the SPARCstorage™ Array.
  • Page 128 Not used 1–2 Box ID of 1 Rear backplane 0011 4–7 Slot 3 1. Since the numbering of slots starts with 0, this is the fourth disk drive in the backplane. Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 129: Message Formats

    Message Formats Error indications from the disk array drivers (sf and socal) are always sent to syslog (/var/adm/messages). Additionally, depending on the type of event that generated the message, it may be sent to the console. These messages are limited to significant events like cable disconnections.

  • Page 130: System Configuration Errors

    (swap space) or kernel memory space for some of its internal structures. They can also be caused by an unsupported configuration. When these errors occur, the host adapter(s) associated with these messages will not be functional. Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 131 socal.driver.4020 socal #: alloc of dma handle failed socal.driver.4030 socal #: alloc of dma space failed socal.driver.4035 socal #: alloc of dma space failed socal.driver.4040 socal #: bind of dma handle failed socal.driver.4045 socal #: bind of dma handle failed socal.driver.4050 socal #: alloc of dma handle failed socal.driver.4060 socal #: alloc of dma space failed socal.driver.4065 socal #: alloc of dma space failed...

  • Page 132: Sf Driver Errors

    The above message can be result from either a loop reset or the removal of a node. In either case, the sf structure that is being detached is invalid. When this occurs, the disk array associated with this message will not be functional. Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 133 sf #: invalid lilp map The above message occurs when the SF_MAX_LILP_ENTRIES variable is exceeded. It indicates that there are too many nodes on the loop for it to successfully complete initialization. When this occurs, the disk array associated with this message will not be functional.

  • Page 134: Hardware Errors

    For reference, the expected message is: socal.driver.1010 socal #: host adapter fw date code: %s The above message is displayed at boot-up time to indicate the revision of the microcode loaded into the host adapter. Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 135 socal.link.4060 socal #: invalid FC packet; in, out, seqno = 0x%x, 0x%x, 0x%x The above message is displayed when the socal driver has detected some invalid fields in a packet received from the host adapter. The cause of this is most likely incorrectly functioning hardware (either the host adapter itself or some other SBus hardware).

  • Page 136: Sf Driver Hardware Errors

    Bad SEG CNT Fibre Channel Invalid X_ID Fibre Channel Exchange Busy Insufficient CQEs ALLOC FAIL Fibre Channel Invalid S_ID Fibre Channel Seq Init Error Fibre Channel Online Timeout Unknown FC Status D-10 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 137 sf #: Transport error on target=0x%x: %s The above message will be followed by one of the following messages filling in the %s string: Fibre Channel CRC Error on frames This transport error indicates that the driver or host adapter microcode has detected a bit error condition.

  • Page 138: Informational Messages

    #: host adapter fw date code: %s The above string is displayed at boot time to indicate the revision of the microcode loaded into the host adapter. D-12 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 139 socal.link.5010 socal #: port #: Fibre Channel is OFFLINE socal.link.6010 socal #: port #: Fibre Channel is ONLINE socal.link.6010 socal #: port #: Fibre Channel Loop is ONLINE The above message indicates that the loop is cycling between ONLINE and OFFLINE. Under a variety of circumstances, the Fibre Channel link may appear to the host adapter to have entered an inoperable state.

  • Page 140: Sf Driver Messages

    The above messages indicates that the sender and receiver Frame counts within a packet do not agree. This sets a flag inside the packet structure that will cause the sender to resend the packet. D-14 Sun StorEdge A5000 Installation and Service Manual • September 1999...

  • Page 141: Internal Software Errors

    sf #: Force lip failed. Resetting The above message indicates an unsuccessful attempt by the sf driver to force a lip (loop initiation process/primitive). The only recourse the driver has is to initiate a socal reset. Internal Software Errors Internal software error messages can be displayed when the driver detects some inconsistency in the state of the machine.
  • Page 142 DMA or make certain DMA has completed on the packet, and the operation failed. It is difficult to determine under what circumstances this would occur or what would cause it. D-16 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 143 Index front, 1-2 internal, 1-6 AC power filter rear, 1-4 location, 1-5 confirm replacing, 7-16 screen, 5-7 airflow connecting clearance, B-3 fiber optic cable, 4-10 power cable, 4-9 backplane location, 1-6 disk array replacing, 7-17 tabletop placement, 2-2 screen, 5-10 unpacking, 2-3 baseplate disk drive...
  • Page 144 6-4 replacing, 7-13 gigabit interface converter (GBIC), 6-3 interface board, 6-3 power supply, 6-6 gigabit interface converter (GBIC) installing, 7-9 LED, 6-3 name location, 1-5 screen, 5-7 replacing, 7-9 Index-2 Sun StorEdge A5000 Installation and Service Manual • September 1999...
  • Page 145 nodes nodes, 5-7 screen, 5-7 power supply, 5-5 set-up, 5-6 set-up 2, 5-7 test fpm, 5-7 world wide name, 5-7 patch service checking, 8-2 access, B-3 physical set-up 1 specifications, B-2 screen, 5-6 power cable set-up 2 connecting, 2-3, 4-9 screen, 5-7 power supply sf driver, D-6, D-10, D-14, D-15...
  • Page 146 Index-4 Sun StorEdge A5000 Installation and Service Manual • September 1999...

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