Software Diagnostic Tools - Dell Alienware Area-51 Manual

Software Diagnostic Tools

Pre-Boot System Assessment (PSA)
The computer runs the Pre-boot System Assessment (PSA), a series of initial tests
for the system board, keyboard, display, memory, hard drive, and so on.
To invoke PSA:
1. Restart the computer.
2. Press <F12> to access the Boot Menu.
3. Select Diagnostics and press <Enter>.
4. During the assessment, answer any questions that appear on the screen.
• If a component fails the test, the computer stops and beeps. To stop the
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.
• If you receive error code(s) during the Pre-boot System Assessment,
write down the error code(s) and contact Alienware (for details, see
"CONTACTING ALIENWARE" on page 70).
If the Pre-boot System Assessment completes successfully, the following
message will appear on your screen.
"Do you want to run the remaining memory tests? This will
take about 30 minutes or more. Do you want to continue?
(Recommended)."
5. Press <y> to continue if you are experiencing memory issue, otherwise
press <n> to finish PSA testing. The following message will appear on the
screen.
"Pre-boot System Assessment complete." No Diagnostic Utility
Partition identified. Select OK to reboot your computer."
6. Press <o> to reboot your computer.
CHAPTER 6: TROUBLESHOOTING
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